Allow us to configure the projects the Jira Cloud plugin can access

[ericriff]

Problem Statement

Hi all

We have a commercial license of Sentry and we use Jira Cloud. In order to connect Sentry and Jira we're are evaluating the Sentry app for Jira Cloud and noticed that there is no option to restrict the app by Jira project, so it appears in every single Jira project.
This impacts browser performance and user experience for every user, even if they will never interact with the Sentry app in a given project.
Before we install in our production environment, we would like to request that the Sentry app be enhanced with configuration options to enable the app for specific projects. For other Jira apps, project administrators can configure specific apps from their project settings. Ideally, this is where we could enable the app. Is this on your roadmap at all?

Thanks,

Eric.

Solution Brainstorm

No response

[getsantry]

Assigning to @getsentry/support for routing, due by Thursday, March 2nd at 1:59 pm (sfo). ⏲️

[getsantry]

Routing to @getsentry/ecosystem for triage, due by Monday, March 6th at 5:00 pm (sfo). ⏲️

[Dhrumil-Sentry]

HI @ericriff , Could you please give a bit more detail about the following:

This impacts browser performance and user experience for every user, even if they will never interact with the Sentry app in a given project.

Is your concern about the time it takes to create a Jira issue from Sentry? What browser experience are you referring to here?

[ericriff]

We have many apps installed in Jira. If we leave these apps get included on all of our Jira projects, we end up with two issues:

• Performance: Jira starts to take longer to load on the browser
• User experience: the panel on the tickets where all the apps / integrations get listed gets cluttered since it shows many apps which are likely unrelated to the Jira project you're working on.

For these reason our Jira admin takes the time to whitelist the set of jira projects a given app can access. Using Sentry as an example, we only want it to be integrated to the Jira projects that interact with codebases that uses sentry to track issues. We don't want Sentry to show up on tickets for codebases which do not use Sentry.

[jdoherty-irbt]

Joe here (Jira admin), We are asking for an enhancement request to the Sentry app that we install in Jira (from the Atlassian Marketplace). We need to have the option to enable the app only for specific projects. We have over 300 Jira projects - if only 10 of them need Sentry, we do not want the app to appear in the sidebar for the other 290 projects that have no idea what Sentry is. It crowds up screens and is a bad user experience for a large majority of our teams. This functionality is available for most of our other Atlassian Marketplace apps. We would like to see Sentry deliver the same feature. Thanks, Joe

…

________________________________ From: Eric Riff ***@***.***> Sent: Friday, March 3, 2023 2:38 PM To: getsentry/sentry ***@***.***> Cc: Doherty, Joe ***@***.***>; Manual ***@***.***> Subject: Re: [getsentry/sentry] Allow us to configure the projects the Jira Cloud plugin can access (Issue #45273) We have many apps installed in Jira. If we leave these apps get included on all of our Jira projects, we end up with two issues: * Performance: Jira starts to take longer to load on the browser * User experience: the panel on the tickets where all the apps / integrations get listed gets cluttered since it shows many apps which are likely unrelated to the Jira project you're working on. For these reason our Jira admin takes the time to whitelist the set of jira projects a given app can access. Using Sentry as an example, we only want it to be integrated to the Jira projects that interact with codebases that uses sentry to track issues. We don't want Sentry to show up on tickets for codebases which do not use Sentry. — Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https://github.com/getsentry/sentry/issues/45273*issuecomment-1454038012__;Iw!!LUQzY6E!ox7EO0MhPahgSheGgJVwjupUDw4Ck26fIwmcN2_1pWcRJiPIQNegoOABGMeyD1xJzf3_07FGQ1OOiGx9RZjd-wi0$>, or unsubscribe<https://urldefense.com/v3/__https://github.com/notifications/unsubscribe-auth/A6G27TYF2BHZ6RNXD2ZYWSLW2JCCBANCNFSM6AAAAAAVMTIHY4__;!!LUQzY6E!ox7EO0MhPahgSheGgJVwjupUDw4Ck26fIwmcN2_1pWcRJiPIQNegoOABGMeyD1xJzf3_07FGQ1OOiGx9ReHxVkxY$>. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***> This e-mail message and any files attached may contain information that iRobot Corporation considers confidential and/or proprietary or may later designate as confidential and proprietary. If you are not the intended recipient, please contact the sender and delete the email immediately. Unauthorized use or distribution is strictly prohibited.

[Dhrumil-Sentry]

Thanks for the feedback @jdoherty-irbt, I have added this to our backlog but we are unlikely to get to this in the next few months

[jdoherty-irbt]

Thank you for considering! Is your roadmap publicly visible? Are we able to follow to be notified when the feature becomes available? We asked PagerDuty to do the same thing for us before we installed their Jira app and they were able to introduce this functionality from the project settings: [cid:a6c9f6a5-0a1d-4e51-8f8f-e40bae5bc136]

…

________________________________ From: Dhrumil ***@***.***> Sent: Friday, March 3, 2023 3:53 PM To: getsentry/sentry ***@***.***> Cc: Doherty, Joe ***@***.***>; Mention ***@***.***> Subject: Re: [getsentry/sentry] Allow us to configure the projects the Jira Cloud plugin can access (Issue #45273) Thanks for the feedback @jdoherty-irbt<https://urldefense.com/v3/__https://github.com/jdoherty-irbt__;!!LUQzY6E!sqHjccjF7Rp73u96mjTXw4kR1eWG6Q1RlJ-EpBOsKEz_ySTI1fbUYFB8NfiH5EDkCocgIbtN6lcuenIvTNnfzJY2$>, I have added this to our backlog but we are unlikely to get to this in the next few months — Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https://github.com/getsentry/sentry/issues/45273*issuecomment-1454114976__;Iw!!LUQzY6E!sqHjccjF7Rp73u96mjTXw4kR1eWG6Q1RlJ-EpBOsKEz_ySTI1fbUYFB8NfiH5EDkCocgIbtN6lcuenIvTBy8tDtv$>, or unsubscribe<https://urldefense.com/v3/__https://github.com/notifications/unsubscribe-auth/A6G27TZE6UKLP44ILBQZRI3W2JK6NANCNFSM6AAAAAAVMTIHY4__;!!LUQzY6E!sqHjccjF7Rp73u96mjTXw4kR1eWG6Q1RlJ-EpBOsKEz_ySTI1fbUYFB8NfiH5EDkCocgIbtN6lcuenIvTPQtGhZI$>. You are receiving this because you were mentioned.Message ID: ***@***.***> This e-mail message and any files attached may contain information that iRobot Corporation considers confidential and/or proprietary or may later designate as confidential and proprietary. If you are not the intended recipient, please contact the sender and delete the email immediately. Unauthorized use or distribution is strictly prohibited.