Webhook event for Issue updates (e.g. Jira linking)

[alex-gubernsky]

Description

Currently, Sentry webhooks support events such as issue.created, which allows external systems to receive notifications when new Issues are created. However, there is no webhook event that notifies when an Issue is updated.

In some workflows, external services maintain a local copy of Sentry Issues for analysis purposes. When an Issue is updated — for example, when a Jira ticket is linked — it would be valuable to receive a webhook event reflecting that change, so the external system can stay in sync.

Use cases

• Receive notifications when an Issue is linked to a Jira ticket.
• Update external systems with up-to-date Issue state after changes.
• Maintain accurate local storage copies of Issues that reflect external integrations.

Proposal

• Add a new webhook event, e.g. issue.updated or issue.linked.
• Include updated data in the payload

Benefit

This would allow external systems to keep local data in sync with Sentry as Issues are updated, improving integration reliability and reducing the need for inefficient polling.

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[sentaur-athena]

@alex-gubernsky we have an in house Jira integration. I was wondering why you don't use that and rely on webhooks?