Odoo Certification Preparation

Preparation for Odoo Certification

• 1. Introduction
• 2. CRM
• 3. Inventory
• 4. MRP
• 5. Website & E-Commerce
• 6. Human Resources
• 7. Timesheets
• 8. Projects
• 9. Purchase
• 10. Accounting
• 11. Sale
• 12. Survey
• 13. Helpdesk
• 14. Event
• 15. Odoo Studio

Question 1: When Printing a quote, how does Odoo determine which language to use?

1. Use the language defined in the current user's preferences
2. Use the language defined on the customer record
3. Use the language defined by the company of the users

Explanation: In customer, there is a field named language which will effected when printing a customer order, by default this language will select for printing. So the answer is b.

Question 2: In a multi-company environment, how do you ensure whether or not the customer is visible for all companies?

1. This is not possible since every customer belongs to one company
2. Leave the Company field empty
3. Check the box "Accessible for Everyone"
4. I don't know

Explanation: In customer record, there is a field named company in Sale and Purchase tab, if you keep this empty for a customer then it will show for all company, and if you select a specific company then this customer will show in that country. So the answer is b.

Question 3: If you were on any list, view, how would you display 1000 records at once?

1. All records are always displayed
2. By clicking on the page indicator and entering 1-1000
3. It's not possible, Odoo only display a maximum of 80 records per page

Explanation: In every tree/list view, there is pagination option where default value is 80, but you can change it whatever value you want to set. So the answer is b.

Question 4: How do you access this popup in inventory app?

1. Start typing the name of the menu you want to access
2. Control-K
3. Click the 9-button menu

Explanation: To see details of the shortcut keys please follow https://www.odoo.com/documentation/17.0/applications/essentials/keyboard_shortcuts.html

Question 5: When editing a record in form view, how are mandatory fields distinguished from the non-mandoary field?

1. The input zone is yellow
2. The label as a star
3. The line below the input zone is bold

Explanation: After click the button save, different version show different message and color change on the mandatory field, some version show red color and some other shows bold line under field. So the answer is C.

Question 6: Why are you able to sort by some fields and not others?

1. You can only sort simple fields, not relational fields
2. You can only sort on fields that are not computed
3. You can only sort on fields stored in the database

Explanation: If some fields value saved in database then that filed will sort on the

Question 7: Are building blocks shared across al the themes or specific to each one?

1. Building blocks are specific to each theme, that's why you start with the theme selection
2. No, all the themes have the same building block and features

Explanation: All theme have same building blocks, they are not depends on theme.

Question 8: The colors of the shape are dynamic. If your change the presets, will the shape adapt?

1. Yes, shape adapt automatically
2. No
3. Yes, but you have to remove the shape the re-apply it

Explanation: Color Presets option are available in theme changing blocks, if you change the color from preset then it automatically change the color it affects.

Question 9: Is it possible to hide a building block for a specific language?

1. Yes, by adding block conditional visibility
2. No, you can only customize text between languages

Explanation: Yes, in building block there is a option named visibility, you can set condition for visibility. So the answer is a.

Question 10: How can you add the "customizable cookie bar" for your website visitor?

1. By clicking on "customize" white visiting home page
2. In the website settings
3. It is not possible to add a cookie bar for visitors

Explanation: Go to Settings -> Website and configure website and it will appear a cookie option below. Select it and save. So when a user browser on this page it will ask for cookie acceptance. So the answer is b.

Question 11: How can you optimize your title & description for SEO purposes?

1. Odoo will generate a Titile and Description automatically for SEO bases on the content of your page. You can see the preview in Promote > Optimize SEO and change it if needed
2. You have to do it manually on each page you create. By going on Promote > Optimize SEO and edit the title and Description of your page preview

Explanation: Go Website -> Site -> This Page -> Optimize SEO it will show SEO Title and Description option, you can change if default is not suitable for you. So answer is a.

Question 12: Is it possible to animate just a part of a text string

1. Yes, you can animate any text string, but the text all be the same text type, size and located in the same block/column.
2. No, you can only animate entire building blocks

Explanation: yes, it's possible. In theme block option, just click the text you want to edit, and add animation to it from customize. So the answer is a.

Question 13: If you've added the "Newsletter popup" on your website and wish to edit it, how can you find it?

1. By going into edit mode on your website and waiting a few seconds for the pop-up to appear.
2. By clicking on "Newsletter Popup" in the "invisible Elements" section at the bottom of the toolbar (in Edit mode)

Explanation: By clicking on visible property of "Newsletter Popup", as it is not visible by default. So the answer is a.

Question 14: Are keyboard shortcuts only available in the backend?

1. Yes
2. No, they're available in the frontend (ex. Esc to hide top bar)

Explanation: Shortcuts also available in frontend but they have a limited feature, in frontend you can only use "ESC" and that will show and hide the top bar. So the answer is b.

Question 15: The "Insert in Spreadsheet" button allows the user to:

1. Create a new spreadsheet with the pivot table in it
2. Insert the pivot table in an existing spreadsheet, as a new sheet
3. All of the Above

Explanation: the answer will be both a and b.

Question 16: Where are the spreadsheets saved?

1. As a file in the Document app
2. Under the reporting menu of the corresponding app
3. They are not saved

Explanation: It will saved under documents apps.

Question 17: How can you manually refresh the values of pivot cells?

1. Close and re-open the spreadsheet
2. From the pivot properties panel
3. All of the above

Explanation: So both option a and option b is correct.

Question 18: Setting up a spreadsheet filter allows you to

1. Show/hide specific pivots in the spreadsheet
2. Set a filter on every pivot cell of the spreadsheet
3. Set formatting rules on pivot cells

Explanation: So the option will be b and it's correct answer.

Question 19: Who can have access to a new spreadsheet?
a. Its author and the administrator
b. Anyone who has access to the application from which it originates
c. Anyone who has access to the workspace the spreadsheet is in

Explanation: So the option will be C.

Question 1: How many quotations and orders can you generate from one opportunity?

1. Several quotations, but only one order
2. Several quotations, several orders
3. Only one quotation or order active at the same time
4. I don't know

Explanation: An opportunity has option to create several quotation and from every quotation you can create sale order, so option b will be right answer.

Question 2: In general, which is more likely to be won, a lead or an opportunity?

1. Lead
2. Opportunity
3. I don't know

Explanation: Lead is the first option so it comes first then it converted to an opportunity, so everything goes well then it will converted to quotation and leads. so the option will be B.

Question 3: What happens when you click on the little "+" button?

1. It creates a stage that will come after this one.
2. You'll be able to configure the stage
3. It creates an opportunity in this stage
4. I don't know

Explanation: So creating a new opportunity you have to click on the "+" button. So option will be C.

Question 4: Which of the below you cannot use as a Trigger option on Marketing Automation Activity?

1. One day after another activity
2. One hour after a WhatsApp message is opened
3. One day after the email is Opened

Explanation: Option b and it not implemented either.

Question 5: Can you add several Mail Templates per Activity on the campaign?

1. Yes, the activity can have multiple Mail Templates
2. No, the activity can have one Mail Template, but I can add another activity with a different Mail Template
3. No, the activity can have one Mail Template, and this Mail Template will be the only one allowed in the whole campaign.

Explanation: Yes, for a campaign you can add several activity and for each activity you can add different single email template. So you can add multiple email template for a campaign but with different activity. So option B is right.

Question 6: Can you create more CRM Pipeline Stages?

1. No, Pipeline Stages are fixed per company
2. Yes, the user can create more stages as needed

Explanation: Yes, we can create multiple stages in CRM apps. So option will be B.

Question 7: Which of the following statements is FALSE?

1. The user can edit the stage directly from the Pipeline, by choosing Edit Stage From the Setting gear button
2. The user can edit the stage from the Configuration menu, with Developer Mode activated
3. The stages are not editable if there are opportunities on it, they should be moved first then edited.

Explanation: User can edit stages either in developer mode or not in developer mode, so both option will be available, so the answer is option C.

Question 8: What is the difference between Leads & Opportunity?

1. A Lead is an initial data gathering without any actions, while an opportunity is a Lead that actions are being taken with it to win it as a customer.
2. No difference, a Lead is an opportunity that didn't received a quotation yet.
3. A lead will become an opportunity once the first meeting is with it.

Explanation: Lead is a data without any action being taken, if you take any action then it will an opportunity. So option A will be the right answer.

Question 9: What happens when the user Marks an opportunity as Lost?

1. The opportunity is archived
2. The opportunity is returned to a Lead

Explanation: When an user marks an opportunity lost then it will be archived. So option will be a.

Question 10: How many Quotations and Sales Orders could be created for an opportunity?

1. Multiple Quotations, and Single Sales Order
2. Multiple Quotations, and Multiple Sales Orders

Explanation: User can create multiple quotation and sales order from a opportunity. So option will be A.

Question 11: What is the below is FALSE regarding the colors on the Stage par?

1. When the user clicks on a color, the opportunities related to it will be the only listed
2. The colors represent the activities planned on these stage opportunities, the Green is future Activities, Orgnge is Today Activities, and Red is Overdue Activities.
3. The colors represent the Expiration of the Quotations on the opportunities, the Green is Unexpired Question, Orange is Quotations expiring Today, and Red is Expired Quotations

Explanation: So the option will be B.

Question 12: What are the Opportunities that will appear on the Contact form smart button of the Customer?

1. The Won and Active opportunities only
2. The Won, Active, and Lost opportunites

Explanation: Option will be B.

Question 13: What happens when you click one of the colored bar at the top of the Kanban stage?

1. It highlights opportunities with a specific activity status (Planned, Today, Overdue) in this stage only.
2. Odoo only displays opportunities in that stage that share the same color code which represents its current Activity Status.
3. It only displays opportunities with a specific activity status (Planned, Today, Overdue) for all stages

Explanation: Option will be B

Question 14: You want to add a new contact to a company. The company already has an address, and you want to set a different address for its new contact, What do you do?

1. Starting at the company, add a new contact with the "Other Address" type before entering the new desired address
2. Starting at the company record, add a new contact with the "Contact" type before entering the new desired address.
3. Create a new contact record with the new desired address filled in before linking it to the parent company record.

Explanation: Option will be A.

Question 15: The little "+" button in kanban is used to?

1. Create a stage that will come after the current one
2. Configure the stage
3. Create an opportunity in this stage

Explanation: It used for creating new opportunity in stages.

Question 16: Which of the following is FALSE about the relationship between an opportunity and a customer?

1. You can create a customer after you have won the opportunity
2. Once a record is created, you can no longer create new opportunities for the customer
3. Opportunities (even won) can exist in the database without a customer.

Explanation: you can create a lead without customer but an opportunity need a customer, so option B is correct.

Question 17: The expected revenue

1. Is computed based on the taxes amount of the sales orders linked to that opportunity
2. Can only be set when creating the opportunity
3. Can be set manually at any point

Explanation: User can set expected revenue at any time whenever needed, so the option C is correct.

Question 18: Duplicating an opportunity

1. Will create an exact copy of the opportunity
2. Will create an exact copy of the opportunity, and bring it back to the first stage of the pipeline
3. Will create a copy of this opportunity but it will be set as a lead

Explanation: It will create a new opportunity with default stage "New". So option B is correct.

Question 19: Clicking on this button will:

1. Set the expected closing date in 7 days
2. Add 7 days to the activity deadline
3. Set the activity deadline in 7 days from now

Explanation: If deadline already passed then it set the deadline in 7 days, otherwise it add current deadline value with 7 days and set that value as deadline.

Question 20: A user assigned to the access group "Own documents Only" can only work with

1. The leads they are assigned to, in general
2. Only the leads assigned to them by a manager
3. The leads that are either unassigned or assigned to them

Explanation: The leads that are either unassigned or assigned to them, so option C is correct.

Question 21: What happens if I click here?

1. It reloads the page so that I can see new options
2. It manually triggers the auction
3. It switches the assignation mode to automatic

Explanation: User can find this action in settings, it manually triggers action so option B is correct.

Question 22: Reporting is access

1. Only for database admins
2. Only for Managers
3. For all CRM users, but the data is filtered based on their access rights.

Explanation: For all CRM users, but the data is filtered based on their access rights.

Question 23: Stages in the pipeline

1. Can be configured by a user with enough access rights
2. Can never be changed once Opportunities are created
3. Can only be changed with the help of a developer

Explanation: Can be configured with enough access permission. So option a is correct

Question 1: How many stock moves happen when you validate an inventory adjustment?

1. One stock move for the whole inventory
2. One stock move per adjustment line with an undated quantity
3. One stock move per product included the inventory
4. One stock move per location used in the inventory
5. I don't know

Explanation: It will add a stock move record with an updated value in system, so 1 stock move will count. So option 2 is correct.

Question 2: Where can you define the costing method?

1. On the product
2. On the product category
3. On the company (all products have the same costing method)
4. I don't know

Explanation: Costing method are define in Product Category. So option 2 is correct.

Question 3: Can you define several reordering rules for the same product?

1. Yes
2. No
3. I don't know

Explanation: Several reordering rules is not apply for same products. So option 2 is correct.

Question 4: According to the below screenshot, how many variants will be generated for this product?

1. 23 variants
2. No variant will be generated, as no stock yet added for the item
3. 192 variants, assuming all attributes Variants Creation Model is instantly

Explanation: Variant will be multiplied, so if you have 4 attribute and 3 attribute has 4 variant and 1 attribute has 3 variant then their multiplication will be 192. So option 3 is correct.

Question 5: When you have multiple variants available for the product, how can you get the option on the above screenshot on the purchase order?

1. It's automatically available for the attributes with Dynamically creation mode.
2. It's automatically available for the attributes with Instantly creation mode
3. By Activating the Variant Grid Entry on Purchase Setting

Explanation: There is option available in Sale and Purchase where you can set "Activating the Variant Grid Entry". So option 3 is correct.

Question 6: Is it possible to purchase a Product using different Unit of Measurement?

1. No, each product will have a single Unit of Measure per company
2. Yes, any product can be purchased with any Unit of Measure
3. Yes, but only if it is in the same UOM category

Explanation: Yes, you can change the UOM only within the same category. So option 3 is correct.

Question 7: Assuming this Product Category configuration, if you increase the stock level on one of its products that has cost on its form, what is the journal entry generated?

1. Debit, Stock Valuation Account, Credit: Stock Input Account
2. Debit: Stock Output Account, Credit: Stock Valuation Account
3. Debit: Stock Input Account, Credit: Stock Valuation Account

Explanation: So option 1 is correct.

Question 8: If the product (Wood Polish) has an expiration date, how can you control it in the stock?

1. By define a Tracking option on the product and set the Expiration Time, Odoo will count the time based on the current date and it could be changed then stored.
2. By adding the Expiration Date on the stored units from On Hand quantitties
3. By define a Tracking option on the product and set the Expiration Time, Odoo will count the time based on the current date only then store it.

Explanation: User can set Expiration Time from individual product and set the expiration duration, and it will effect on product receiving when purchase a product. So option 1 is correct.

Question 9: Can you allocate the Landed Cost based on the Product Weight?

1. No, it could be allocated only equally or by cost
2. Yes, be select the option and add the weight on the weight field on the Landed Cost line
3. Yes, by selecting the option on the Landed Cost line, and define the product weight on the inventory tab on the Product form

Explanation: Yes, user can allocate landed cost depending on product weight, so option 3 is correct.

Question 10: If you confirmed a Sales Order with a Product, will it affect the Forecasted quantity of this product?

1. Yes, once the Sale is confirmed
2. Yes, but only if the quantity is Reserved from the stock
3. No, the Forecasted quantity will be updated only when the ordered quantity is moved the stock

Explanation: yes, it will affect the forecasted quantity when confirm a order. So 2 is correct

Question 11: Which of the below transactions will not affect the Product Forecasted quantity?

1. Confirming a Sales Order with enough quantity on Hand
2. Confirming a Purchase for this product
3. Validating a delivery fro a confirmed Sales Order for this product

Explanation: Forecasted quantity will affect when confirm a sales order or purchase order but it not affected by validating a sales order or purchase order, So option 3 is correct.

Question 12: What does it mean if the forecasted quantity of a storable product is less than a quantity on Hand?

1. Nothing as we don't know the complete history of each product
2. New products are planned to arrive in stock
3. There are probably more outgoing products planned than incoming products

Explanation: If Quantity on Hand is bigger then Forecasted Quantity then some sale order already confirmed but Quantity on Hand is smaller than Forecasted Quantity then purchased order already confirmed. So option 3 is correct.

Question 13: You have a customer interested in a product of yours that has a supplier deliver lead time that is less than your customer delivery lead time. This is a product that you do not sell often because it is rather expensive. With that in mind, what is the best procurement method for you to manage this product effectively.

1. Use the Master Production Schedule tool
2. You should configure this product as a consumable type
3. You should set this product route to "Make to Order"

Explanation: User should make this product Make to Order. So option 3 is correct.

Question 14: When should you use "Consumable" as a product type?

1. When managing inventory is not necessary
2. When managing inventory is necessary
3. When selling services

Explanation: When product don't need to manage stock. So option 2 is correct.

Question 15: What is the "Customer lead time" field used for on the product form?

1. It computes the order date based on the quotation date
2. It computes the delivery order date when the quotation is confirmed
3. It is displayed in the Terms & Conditions of the quotations

Explanation: Customer Lead Time used in product configuration for quotation order date setting. So option 2 is correct.

Question 16: Can you define several reordering rules for the same product?

1. Yes
2. No

Explanation: Odoo will check automatically check multiple reordering rules for same product.

Question 17: In a normal situation, the "Customer" location has a positive stock level or a Negative stock level?

1. Negative stock level
2. Positive stock level
3. Should tend to zero

Explanation: As customer only purchase product so they should have always positive amount. So option 2 is correct.

Question 18: You have 14 units on hand of the products below. If you run the following reordering rule how many units will be ordered?

1. 0
2. 40
3. 48
4. 56

Explanation: Correct option is 2.

Question 19: If not specifically defined, stock moves are always managed in FIFO?

1. Yes
2. No

Explanation: Stock removal strategy set on location, from Inventory. Depending on removal strategy product are removed from stock. By default removal strategy is FIFO. So option 1 is correct.

Question 20: When buying a product, when is the quantity on hand of that product increased?

1. When the purchase order is validated
2. When the receipt is validated
3. When the vendor bill is posted

Explanation: When you buy product it will create a receipt after validating a purchase order and it updates Forecast Quantity and if you validate the receipt then it will update On-Hand Quantity. So option 2 is correct.

Question 21: Is it possible to make conversion between two units of measure from different categories?

1. Yes
2. No

Explanation: Not actually, basic rules is you can't convert values for two different categories. So option 2 is correct.

Question 22: You have 14 units on hand of the products below. If you run the following reordering rule how many units will be manufactured?

1. 0
2. 40
3. 48
4. 50

Explanation: As manufacturing depends on Routes and there is not routes set on here, so nothing will create. So option 1 is correct.

Question 23: When performing an inventory adjustment, if you want to apply the counted quantity for several inventory lines at the same time, what will be created?

1. One stock move for the whole inventory adjustment
2. One stock move per adjustment line with an updated quantity
3. One stock move per product included in the adjustment

Explanation: For every updated quantity it will create an individual stock move. So option 2 is correct.

Question 24: You have a product with a reordering rule of min 5, max 10, to be triggered manually. How can you launch this rule?

1. By clicking on replenish in the product view
2. By clicking on Run Scheduler from the inventory operation menu
3. By clicking order once on the replenishment report
4. All answer are correct

Explanation: As manual replenishment can done using several ways so all answer is correct. So option 4 is correct.

Question 25: In Odoo is it possible that a company using locations has two products with the same serial number?

1. Yes
2. No

Explanation: Odoo has composite unique key with serial no and product, so same product with same serial no is not possible but different product with same serial no is possible in odoo. So option 1 is correct.

Question 26: Regarding inventory adjustment, which of these propositions is FALSE?

1. A transfer with 0 quantity is created when on hand and counted quantity are the same
2. You can set the frequency of counts on product categories
3. The barcode app displays all the counts assigned to you, with a date earlier or equal to today's date
4. None of above is correct

Explanation: Option 2 is correct.

Question 27: Where can you set up stock valuation accounts?

1. On the product category level and on certain types of locations
2. Only on the product level
3. On the product and product category level
4. Only on the stock locations

Explanation: User can set stock valuation accounts in Product Category with automated feature and Location where location_type either Inventory loss or production. So option 1 is correct.

Question 28: you have 20 units of a table in stock. 10 of those units belongs to you, and the others 10 belong to their owner, Azure interior. What is your inventory value for those tables if they cost you $500 units?

1. 5000
2. 10000
3. 500

Explanation: 5000, so option 1 is correct.

Question 29: User have Woodshield as a product that you track by lot, in order to follow expiration dates. Its removal strategy is set to FIFO. You have 40 units in stock, divided into the 4 following lot numbers (10 units of each). If you have to deliver 15 units, which lot number will be automatically reserved by Odoo?

1. 10 units of LOT-001 & 5 units of LOT-002
2. 10 units of LOT-003 & 5 units of LOT-002
3. 10 units of LOT-003 & 5 units of LOT-004

Explanation: As in FIFO strategy Oldest one will remove first. So option 2 is correct

Question 30: With which costing method can the landed costs be used?

1. AVCO
2. FIFO
3. Both FIFO and AVCO

Explanation: Product Category must contain costing method either AVCO or FIFO. So option 2 is correct.

Question 31: Regarding this forecast report, assuming none of these sales orders have priority, what will happen if you set your priority on S00113.

1. The most recent sales order will be unreserved, and S00113 will move to the list
2. All reserved deliveries will be unreserved, and 10 units will be reserved for S00113
3. Nothing will happen until reserved quantities are unreserved manually

Explanation: Nothing will happen until reserved quantities are manually unreserved. So option 3 is correct.

Question 32: I want to move all items that should be picked in WH/stock/shelf1 for internal transfer. What should I do?

1. A batch picking
2. A cluster picking
3. A Wave picking

Explanation: A batch picking is used for batch transfer. So option 1 is correct.

Question 33: What happens when you validate a delivery order for a customer?

1. It decrements your available stock for this product, but not in any other location
2. It decrements your available stock for this product and increments a customer location.
3. It decrements your stock on hand for this product and increments a customer location

Explanation: When validate a delivery order it decrements On-hand quantity and increments customer location quantity. So option 3 is correct.

Question 34: When you manually update the quantity on hand of a product via the "Update Quantity" button on the product form view, does it generate a stock move?

1. Yes
2. No

Explanation: Yes it creates a stock move. So option 1 is correct.

Question 35: Your warehouse is configures to deliver in 3 steps (pick-pack-ship). You have to pick 10 chairs and 5 desks in first step, but you accidentally picked 15 chairs and 2 desks. What will be the result in the pack operation?

1. 15 chars, 2 desks
2. 10 chairs and 5 desk (if no backorder is selected when confirming the picking)
3. 10 chairs, 2 desks
4. 15 chairs, 5 desks

Explanation: Option 3 is correct.

Question 36: I can't set the capacity on a location by

1. Product
2. Package type
3. Volume
4. Weight

Explanation: So option 3 is correct.

Question 37: When inventory move will be created when you do an inventory adjustment to a product from 5 units to 4 units?

1. A move of 4 units from an internal location to an inventory loss location
2. A move of 1 unit from an internal location to an inventory loss location
3. A move of a unit from an inventory loss location to an internal location
4. A move of 4 units from an inventory loss location to an internal location

Explanation: It create a move which move 1 counted quantity from stock location to inventory adjustment location. So option 2 is correct.

Question 38: You have 20 Drawer Desk on hand, which are configured to be purchased when a client places the order (MTO). If you were to sell 50 units to a customer, how many units will be set on the automatically generated RFQ?

1. 20 units
2. 30 units
3. None of the previous answer

Explanation: Check Again. So option 3 is correct.

Question 39: I have 5 units of a product in my warehouse, but those 5 units need to be delivered in 6 months. I've just confirmed a sales order for 3 units but can't deliver it now since everything is reserved. Which of these propositions can avoid this situation?

A. Star the picking of 3 units B. Don't set the reservation method to "At Confirmation" C. Unreserve picking of 5, star picking 3

1. A & B
2. A & C
3. B & C
4. A, B & C

Explanation: As Delivery picking is set At Confirmation just remove it first then Unreserve the picking. So option 3 is correct.

Question 1: Can I continue a manufacturing operation without having to validate a quality check if one is requested?

1. Yes
2. No
3. I don't know

Explanation: As we can bias the quality check without proper configuration in odoo 17 so, answer may conflict. So option 1/2 both will be correct.

Question 2: Can you define several bill of materials for the same product?

1. Yes
2. No
3. I don't know

Explanation: We can have multiple BOM for same product, so we can manufacture various types of product. So option 1 is correct.

Question 3: Is it possible to create a routing operation without a work center?

1. Yes
2. No
3. I don't know

Explanation: As routing operation depends on bill of material and work centre so you can't create it without routing operation. So option 2 is correct.

Question 4: Can you define several bill of materials for the same product?

1. Yes
2. No
3. I don't know

Explanation: We can have multiple BOM for same product, so we can manufacture various types of product. So option 1 is correct.

Question 5: The company (Wood Art) is manufacturing a product (Office Desk), this product consumes wood layers and after it's production, it produces also a (Sawdust), which is sold later to another customer. What option you could use to record this produced (Sawdust)?

1. It will be added manually after the close of the Manufacturing Order
2. It will be defined as a By-Product on the Bill of Material and it will be added automatically with the related Work Order.

Explanation: First enable by-product features from settings, and after selection configure By-product from Bill of Material and it will create by product from after finish a product in Manufacturing order. So option 2 is correct.

Question 6: If you have a Bill of Material for the product (Desk K12), and you use the Work Center (Assembly Station 1) with this setting in its operation. Assuming no other Work Orders on the Assembly Work Center, what will happen when you confirm MO with 10 units?

1. Two Work Order will be created on this Work Center
2. The Expected Duration for the Work Order on this Work Center will be multiplied
3. The Manufacturing Order will not be Planned

Explanation: As the operation depends on Work Center capacity and in current work center has only 8 capacity. So option 2 is correct.

Question 7: What is the effect of this defined time on the Work Center?

1. Any Operation on this Work Center will have an extra 30 minutes added to its Expected Duration.
2. The Operation on this Work Center will have an extra 19 minutes added to its Expected Duration.
3. The Operation on this Work Center will have an extra 10 minutes added to its Expected Duration, and the next Operation on the MO will have an extra 20 minutes added to its Expected Duration.

Explanation: As every work center has startup time and cleanup time so extra time will be startup time + cleanup time. So option 1 is correct.

Question 8: Can you change the Quantity to Produce after the Manufacturing Order is confirmed?

1. No, one confirmed, the MO Quantity can't be changed
2. Yes, by click on the number on the field update the (Quantity to Produce), and Approve
3. Only before the MO is planned, the use can update the quantity

Explanation: Yes user can change the quantity of the MO after confirm. So option 2 is correct.

Question 9: What is the (CHECK AVAILABILITY) button on the Manufacturing Order will do?

1. It will check the Availability of the Work Centers
2. It will Reserve the Components from the Stock

Explanation: Check Availability button reserve the component amount from stock. So option 2 is correct.

Question 10: How can you scrap a broken component during the manufacturing process?

1. From the Scrap option on the Manufacturing Order
2. From the Scrap option on the Work Order
3. From the Strap option on the Manufacturing Order or the Work Order

Explanation: As Scrap option available in both Manufacturing Order and Work Order, so option 3 is correct.

Question 11: When is the MO status is changed to (TO CLOSE)?

1. Only when the Components are consumed
2. Only when the Components are consumed and all Operations are Finished
3. Only when the Quantity Produced is equal to the Quantity to Produce

Explanation: Only when the component are consumed and all operation are finished. So option 2 is correct.

Question 12: If you produce a product which its Bill of Material has a By-Product, when is the By-Product will be produced?

1. When the Manufacturing Order is Marked as Done
2. Always after the first Work Order is finished
3. After the first Work Order is finished, unless the Operation for the By-Product is configured on BOM, then it will be produced when this operation is Finished

Explanation: When manufacturing is done then By-Product will generate. So option 1 is correct.

Question 13: If you consumed components more than planned in BOM, is this extra component cost will be added to the finished product cost?

1. Yes, the extra consumption will be added to the finished product cost, and will appear on the MO Cost Analysis
2. No, the extra consumption will be considered as an adjustment loss, but will appear on the MO Cost Analysis

Explanation: Option 1 is correct.

Question 14: If you have this BOM for the product (Modern Desk). The components cost per unit is $10 for Wood Layer, $70 for Metal Leg, and $120 for Woodshield, and the cost per hour for the Work Centers is $30 for Wood Station, $25 for Assembly Station 1, and $45 for Painting Station. Assuming Automated Inventory Valuation, if you produced 1 unit of Modern Desk with the exact material consumption, and the Real Duration as Expected, what is the cost of this finished unit?

1. 300
2. 200
3. 260

Explanation: So equation is (103+701+120*.5)‎ = 160, (30+25+45)‎ = 100, sum is 160+100‎ = 260. So option 3 is correct.

Question 15: What will happen when you confirm a Sales Order with a product that has a BOM Type "Kit"?

1. A Delivery Order will be created with the components of this BOM
2. A Manufacturing Order will be created to produce this product
3. A Manufacturing Order will be created to product this product, and a Purchase Order will be created to purchase the components of its BOM

Explanation: It will create a delivery order with BOM component when try to create a sales order. So option 1 is correct.

Question 16: Can you use a Bill of Material with type "Kit" on the Manufacturing Order?

1. Yes
2. No

Explanation: No, Kit type is not used in Manufacturing Order. So option 2 is correct.

Question 17: What is the (Indirect Demand Forecast) for the Master Desk?

1. The demand coming from a validated a validated Sales Order with this Product
2. The demand coming from a validated Manufacturing Order for a product where the Master Desk is one of its components
3. The demand needed to fulfill the Forecasted Schedule where the Master Desk is one of its components.

Explanation: Option 3 is correct.

Question 18: Can you use the Engineering Change Order to update the manufactured product configurations?

1. No, the ECO is used to update the BOM only
2. Yes, ECO is used either to update the Product or its BOM

Explanation: First install PLM apps. ECO can be used to update Product and its related BOM. So option 2 is correct.

Question 19: Can you apply approvals on the ECO document?

1. Yes, manually add the user and approval type on the ECO Type
2. Yes, manually add the user and approval type on the ECO Stage
3. Yes, manually add the user and approval type on the ECO Document

Explanation: Yes, it can be manually add user approval in ECO Stage. So option 2 is correct.

Question 20: Once a manufacturing order is validated can you produce more than initially expected?

1. Yes
2. No

Explanation: Yes, you can add more amount initially expected. So option 1 is correct.

Question 21: What is the purpose of Engineering Change Order?

1. Create customized products based on SOS
2. Manage BOM Versions
3. Modify a manufacturing order

Explanation: ECO is used to modify Product Configuration and BOM with certain level of approvals. So option 2 is correct.

Question 22: How is the Mean Time to Repair (MTTR) calculated?

1. Total downtime (in days)/ number of breakdowns
2. Total uptime (in days)/number of breakdowns
3. Total time (in days)/number of breakdowns

Explanation: Total Downtime (in days)/Number of Breakdowns. So option 1 is correct.

Question 23: What type of quality check should I perform if during the same operation, various lots of the same product have to be tested separately?

1. Operation quality check
2. Product type quality check
3. Quantity type quality check

Explanation:

Question 24: How can you configure Odoo to automate the creation of preventive maintenance requests?

1. Setup preventive maintenance frequency on the equipment (machine tools)
2. Setup preventive maintenance frequency on the work center
3. Create a meeting type "MRP maintenance" and setup recurring meetings

Explanation:

Question 25: In an OEE calculation, whats included in the fully productive time?

1. The recorded working time that does not exceed the expected working time
2. All recorded time on a work order, until it is marked as done
3. All time recorded on the work order during the working schedule of the work center

Explanation:

Question 1: What happens when a product is added to the cart?

1. Odoo generates a quotation
2. Odoo generates an opportunity
3. Notthing
4. I don't know

Explanation: When a product in Cart it automatically creates a quotation against this cart. So option 1 is correct.

**Question 2: On your eCommerce, you can define a promotion program: **

1. Based solely on customers
2. Based solely on products
3. Based on customers and/or products
4. I don't know

Explanation: User can define discount on Pricelist for products and assign pricelist in customer for a promotion program. So option 3 is correct.

**Question 3: Can you use this block (marked in Blue) in different places on your website ? ***

1. No, you need to design the block again each time
2. Yes, you can save the block to use it in many palces
3. Yes, you can send the block to the page you want it in using the send block button

Explanation: User can create new custom block and save it for later use in other places. So option 2 is correct.

Question 4: On the user Portal account, which of the below documents is not available?

1. Quotations, Sale Orders, and Invocies
2. Manufacturing orders, Work Orders, and Maintenance requests
3. Project, Tasks, and Timesheet

Explanation: If user create a portal user then portal user can access quotation, sale order, invoices, project, task and timesheet. So option 2 is correct.

Question 5: Which of the below statements is FALSE regarding the website design?

1. Odoo offer 12 font only, and you have to choose from it
2. You can not add any Google font to the website
3. You can custom different fonts for the headings & buttons
4. Fonts are customizable only for the whole theme not the block

Explanation: Option 2 is correct.

Question 6: Do you have to create the same building block for each theme?

1. No, all building block are shared across all themes and website
2. Yes, each theme has its own Building Block Style
3. No, Building Blocks could be shared between themes, but it will not be shared for other website, each website must have a new Block

Explanation: User can create building block for same website but it will not available to other website. And website can use multiple theme. So option 3 is correct.

Question 7: Can the user navigate between website while browsing?

1. No, the user must leave the website and select the order website when click on (Go to website)
2. Yes, with "multi - website" access right

Explanation: If multi-user permission available for user then user can. So option 2 is correct.

Question 8: If the recruitment module is installed, how can you publish a new job on the website?

1. Only by creating the job position first and then publish it on the website
2. Only from the (+ New) option on the website edit top bar, add (Jobs Offer), and edit its details
3. Both above answers are correct.

Explanation: User can create job position from backend with publish and clicking on + button. So option 3 is correct.

Question 9: Can you allow customers to Schedule an Appointment on the website?

1. Yes, by installing the (Appointments) App, and select the option (Online Appointment) on the Website setting
2. Yes, by installing the (Appointment App), create and publish an Online Appointment, and add the Calendar page on a website menu

Explanation: Option 2 is correct.

Question 10: How can you allow the customer to select with whom he wants to schedule the appointment?

1. By adding the Available Employees on the Appointment Setting and define it as (Chosen by the Customer)
2. By selecting the opinion (Chosen by the Customer) on the Appointment tab on the Employee form

Explanation: Option 1 is correct.

Question 11: How can you publish your products in the website?

1. All products are automatically published if the Website app is installed
2. If eCommerce is installed, the product Can be Sold, click Go to Website from the product form, and publish it from toggle checkbox on the header editor
3. Only if the shop is active, product will be published automatically once created
4. Direct Publishing from the Product form

Explanation: Option 2 is correct.

Question 12: When the customer is visiting a product page, what option you have to choose to show a similar product as the below (Smart Chair)?*

1. Alternative Products (upsell)
2. Accessory Products (cross-sell)
3. Optional Products (cross-sell)

Explanation: option 1 is correct

Question 13: How can you show the customer other optional product to add to cart while reviewing the order before checkout?

1. Alternative Products (upsell)
2. Accessory Products (cross-sell)
3. Optional Products (cross-sell)

Explanation: Option 2 is correctt.

Question 14: Do you have to select the Website on the promotion form in order to apply a promotion Program on the website?

1. Yes, promotions programs are applied only on the selected website
2. No, If no website is selected the promotion will be applied also.

Explanation: If no website selected then it will be global. So option 2 is correct.

Question 15: Can you customize a particular product page?

1. Yes, using the website builder
2. No, all product will have the same design per theme

Explanation: Option 1 is correct.

**Question 16: How can you show the original and discounted price on the website (ask the modern desk) ***

1. By adding the discount on the product form
2. By adding the discount on the website pricelist and select its discount policy as (show public price & discount)

Explanation: Option 2 is correct.

Question 17: Can the user add a tag to the product shop card ( like this Sale Tag) using the Website Builder?

1. No, he can choose a Ribbon from he available Ribbons on the product only
2. Yes, he can choose Ribbon from the available Ribbons or add a new Ribbon

Explanation: Option 2 is correct.

Question 18: What is the use of this icon when you create a new post?

1. It is used to add an emoji to the Post Message text
2. It is used to tract customer satisfaction on the Message Post
3. It allows the use to add a mode to the push notification

Explanation: Option 1 is correct

Question 19: In your e-commerce can you choose whether or not your prices include tax in the calculation?

1. Yes
2. No

Explanation: Option 1 is correct.

Question 20: In the shop page, under customize, you can enabale "Filter by Prices". How does it work?

1. It filters products considering their current pricelists price
2. It filters products considering their base price

Explanation: Option 2 is correct

Question 21: What pric list is used on your online shop for visitors that have not logged in?

1. The default pricelist "e-commerce" linked to your website
2. The default pricelist "Public Pricelist"
3. There is not pricelist for visitors

Explanation: Option 1 is correct

Question 1: How would you allocate one leave day (PTO) per month work?

1. Create a new leave type with allocation mode "Fixed by HR"
2. Create a new allocation and configuring its 'actual' option
3. Configuring a work schedule on the employee
4. It's not possible to do that
5. I don't know

Explanation: Option 2 is correct.

**Question 2: When is an expense marked as "Paid"? ***

1. When the employee has paid for the expense butt has not been reimbursed yet
2. When the employee has paid for the expense and has been reimbursed by the company
3. As soon as the expense has been approved by the company
4. I don't know

Explanation: Option 2 is correct.

Question 3: Can you determine who is using an Equipment?

1. Yes, either an employee, department, or both
2. No, he equipment id defined only which Work Center it is used

Explanation: Option 1 is correct

Question 4: Can you restrict a Recruitment stage for a certain Job Positions?

1. No
2. Yes, by selecting the Position's on the Job Specific field on the stage
3. Yes, by selecting the Recruitment Stages on the Job Positions

Explanation: Option 2 is correct.

Question 5: How the user can refuse an applicant during the Recruitment process?

1. By clicking Refuse on the application, and he must add a Refuse Reason
2. By clicking Refuse on the application, but the Refuse Reason is optional

Explanation: Option 1 is correct.

**Question 6: How can you add the (Bank Account Number) for the employee? ***

1. By adding the Private Address (Contact) for this employee, and select the bank account added on this address
2. By adding the Private Address (Contact) for his employee, and select the bank account
3. By creating a Bank Account in accounting and select it on he employee

Explanation: Option 1 is correct.

Question 7: Can you force the employee to enter a PIN code when checking In or OUR the attendance on the Kiosk model?

1. No, the employee can check in or out without any validation
2. Yes, by activating the Employee PIN option and define it on the Employee

Explanation: Option 2 is correct.

Question 8: Can you add attendance for an employee as Check Out only?

1. yes, the attendance log could be a Check In or Check Out
2. No, the attendance log must have a Check IN

Explanation: Option 2 is correct.

Question 9: Where are the approval levels configured for the Time Off Request?

1. On the Time Officer user
2. On the Time Off Type
3. On Employee Departments

Explanation: Option 2 is correct.

Question 10: Can you allocate a Time Off balance for a group of employees in different department?

1. No, Time Off allocation are available only for a certain employee or a whole department
2. Yes, by using Employee Tag, and add this tag on these employees

Explanation: Option 2 is correct.

Question 11: When the Expense is reported as Paid By Company, what is the Type of the Journal available to post the expense amount?

1. Only Journals with (Purchase) Type
2. Journals with (Cash) or (Bank) Type only

Explanation: Option 1 is correct.

Question 12: What does this error mean, and how to fix it when you Post the Expense Report?*

1. The Address is not added on the Employee Private Information, so the user must add an address (Contact) on the employee. This error will appear only if the Expense Report is Paid by Employee
2. The Bank Account is not added on the Employee Private Information, so the user must add the Bank Account on the employee. This error will appear only id the Expense Report is Paid by Employee
3. No Expense Journal is available to post the report.

Explanation: Option 1 is correct.

Question 13: How can you add Analytic Account to the Pay slip's journal entry?

1. By adding the Analytic Account to the Employee contract or the Salary Rule accounting settings
2. By defining the Analytic Account on Employee Department
3. By defining the Analytic Account on the Pay Slip

Explanation: Option 1 is correct.

Question 14: Where do you configure Time Off requests to require multiple approvals?

1. On the employee form
2. In the setting of the Time Of app
3. On the Time Off type form

Explanation: Option 3 is correct.

Question 15: Where can you set an employee's work schedule?

1. On the contract
2. On the employee form
3. Both of the answers above

Explanation: Option 3 is correct.

Question 16: What will be submitted to your manager for approval when finalizing an expense to be reimbursed

1. An expense
2. An expense report

Explanation: Option 2 is correct.

Question 17: When configuring a job posting, what does the "Expected New Employees" field do?

1. Sets a limit and automatically blocks recruitment once it is reached
2. Sets a minimum, and prevents you from halting recruitment for that position if that number is not reached
3. None of the above

Explanation: Option 3 is correct.

Question 18: How can you have superheroes on you team?

1. By using the Recruitment App
2. By using the Online Jobs Module
3. By using the Referrals App

Explanation: Option 3 is correct.

Question 19: How would you set up a mechanism where the amount of time off an employee gets depends on this/her number of days worked?

1. You create a new Time Off type with the allocation mode set to "Fixed by HR"
2. You create a new allocation and set it to the "Accrual" option
3. your create a work schedule for the employee

Explanation: Option 2 is correct.

Question 20: As an employee, without any other rights, can you have access to the Time Off description of your colleagues?

1. Yes
2. No

Explanation: Option 2 is correct.

Question 21: Which app do you need to publish and edit a job description?

1. Recruitment and websitte
2. Recruitment and online jobs
3. Recruitment, website, Payroll, and online jobs
4. Recruitment

Explanation: Option 2 is correct.

Question 22: If you want to reimburse your employees $0.40/km when they use their own car for work related meetings, how would you configure your product?

1. Configure a new product with a cost price of $0.40 and set "Can be Expensed" to True
2. Configure a new product with a sales price of $0.04 and set "Can be Expensed" to True
3. None of the above

Explanation: Option 1 is correct.

Question 23: When looking at a job listing, what does the smart button "Trackers" allow you to do?

1. It allows you to track which medium applicants are using to apply
2. Access people to whom we sent recruitment latters
3. Define employees involved in the recruitment process for this position

Explanation: Option 1 is correct.

Question 24: Which condition must be met for an expense to be created from an email?

1. The person submitting the expense needs to have an Odoo user account associated with their email address
2. There need to be an employee with the sender's email address
3. None of the above

Explanation: Option 2 is correct

Question 1: Can you timesheet your hours with the timesheet app offline

1. Yes
2. No
3. I don't know

Explanation:

**Question 2: What happens when a sale order is validated including a product with the following configuration? ***

1. Task is created in a news project and I can manually set delivered quality to invoice on the sale order
2. Task is created in a new project and I can invoice the ordered quantity of the sale order at any time
3. A new project is created and I can manually set delivered quantity to invoice on the sale order
4. I don't know

Explanation:

Question 3: Can you add a Timesheet without assigning it to a Task?

1. Yes
2. No

Explanation:

**Question 4: What will happen when you confirm a Sales Order and its line including a product with this configuration? ***

1. Task is created in a new Project, and you can invoice he ordered quantities at any time
2. Task is created in an existing Project, and you can invoice only the delivered quantities when it equals the ordered quanitities
3. Task is created in an existing Project, and you can invoice timesheet (delivered) quantities

Explanation:

Question 5: If you created an invoice for this SO, and the Invoice Policy of the "Service" product is (Based on Timesheets), what will be quantity of the invoice?*

1. Qty will be 12, which is the 12 hours recorded and added to the "Delivered" field on the SO line
2. Qty will be 100, which is the 100 on the "Quantity" field

Explanation:

**Question 6: What happens when a sales order validated, including a product with the following configuration? ***

1. A task is created in a new project, and I can invoice the timesheet (delivered) quantity.
2. A task is created in a new project, and I can invoice the ordered quantity of the sales order at any time.
3. A task is created in a new project, and I can invoice the quantity of the sales order only when the delivered quantity equals the ordered quantity

Explanation:

**Question 7: What happens when a sales order validated, including a product with the following configuration? ***

1. A task is created in a new project, and I can invoice the timesheet (delivered) quantity.
2. A task is created in a new project, and I can invoice the ordered quantity of the sales order at any time.
3. A task is created in a new project, and I can invoice the quantity of the sales order only when the delivered quantity equals the ordered quantity

Explanation:

**Question 8: What happens when a sales order validated, including a product with the following configuration? ***

1. A task is created in a new project, and I can invoice the timesheet (delivered) quantity.
2. A task is created in a new project, and I can invoice the ordered quantity of the sales order at any time.
3. A task is created in a new project, and I can invoice the quantity of the sales order only when the delivered quantity equals the ordered quantity

Explanation:

Question 9: How are hours billed at a fixed price computed?

1. These are solid hours coming from a sales order that still need to be timesheeted before being invoiced
2. These are timesheeted hours linked tot a sales order, where the invoicing policy is set to milestone or prepaid
3. These are the actual timesheeted hours that can't be invoiced from the sales order

Explanation:

Question 10: When entering the timesheet, how is the timesheet cost generated?

1. By setting a timesheet cost on the employee form
2. By setting a timesheet cost on the product form
3. By setting a timesheet cost on the task form

Explanation:

Question 11: Is it possible to choose some timesheet line from the list and invoice them?

1. Yes
2. No
3. It's no possible. A currency is required for each accountt

Explanation:

Question 11: Look at the screenshots carefully. Why is the delivered field still empty.

1. Probably because the timesheet needs to be validated
2. The "Delivered" field is filled when timesheet hours equal the "Ordered" quantity on the sales order.
3. Only product sets as "Milestone" have the "Delivered" field populated when timesheeting

Explanation:

Question 12: The Timesheet mobile app..

1. Needs an internet connection
2. Can be used offline to record timesheets

Explanation:

Question 13: Which statement is True?

1. All the timesheet of a billable task can only be linked to a single sales order item.
2. A billable task can contain timesheet that are not billable
3. The timesheets of a billable task can be linked to a different SO item

Explanation:

Question 14: Which statement is True?

1. You must invoice all the timesheets without distinction
2. You can invoice timesheets from a specific period

Explanation:

Question 15: Which statement is False?

1. Your employee time off automatically generates timesheet entries
2. Public time off automatically generates timesheet entries
3. You have to manually encode timesheet for time off

Explanation:

Question 16: What do you the grey timesheets represents?

1. Timesheet already invoiced
2. Timesheet not yet validated by the manager
3. Timesheet validated by the manager

Explanation:

Question 17: Which statement is True?

1. Sara worked 30 hours overtime according to her contract
2. Sara is missing 30 hours in her timesheet, according to her contract
3. Sara worked 30 hours that week, according to her timesheet

Explanation:

Question 1: My cost method is "Average Cost". I have 48 pieces on hand of a product with a cost of 1000 EUR/Unit. If I receive 2 of these products for a price of 500 EUR/piece, what will be my unit cost?

1. 1000
2. 500
3. 980
4. I don't know

Explanation: After receiving 2 product it will be 48+2‎ = 50 and (481000)+(2500) = 49000, and 49000/50= 980. So option 3 is correct.

Question 2: Can I prevent a product from being sold?

1. Yes, by archiving the product
2. Yes by setting a blocking warning
3. Yes by setting a blocking warning or archiving the product
4. No, you can't
5. I don't know

Explanation: You can prevent product sale using archiving the product using "Can be Sold" or add a warning message from Sale tab in product. So option 3 is correct.

Question 3: Can you order more quantities that what's in the purchase agreement if you're using "Blanket Order"?

1. Yes
2. No
3. I don't know

Explanation: User can activate Blanket Order from settings, and can create new blanket order with any amount regardless of the purchase agreement. So option 1 is correct.

Question 4: Which vendor is selected by default on a request for quotation?

1. The first valid supplier in the list
2. The one with the smallest delivery lead time
3. The one with the smallest price
4. I don't know

Explanation: If you enable reordering rules and set purchase vendor in product then it will create quotation with first vendor. So option 1 is correct.

Question 5: If you created a Purchased Agreement and it's Selection Type is one RFQ, what will happen if you created 3 Questions and confirmed of them?

1. The confirmed Quotation will be a Purchased Order, all other quotations will be canceled, and the Agreement status will be closed.
2. The confirmed Quotation will be a Purchased Order, the user can confirm the other quotations, and can create more quotations from the Agreement also
3. The Confirmed Quotation will be a Purchased Order, the user can confirm the other quotations, and the Agreement status will be closed.

Explanation: Purchase Agreement can activate by Settings in Purchase Agreement, and create a blanket order. So option 1 is correct.

Question 6: If you have a Purchase Order with (Blanket Order) type and Quantity of a product on the lines is 500 units, if you already ordered 375 units, can you order additional 250 units of this product on the same Agreement?

1. Yes
2. No

Explanation: Yes, user can order as much quantity with blanket agreement. So option 1 is correct.

Question 7: Where can you define the Vendor Delivery lead Time?

1. On the Vendor
2. On the warehouse
3. On the Product

Explanation: User can set "Vendor Delivery lead Time" on "Purchase" tab in Products. So option 3 is correct.

Question 8: If you received quantity from a product in the Stock, assuming this product unit cost before receiving was $100, which of the below cases will result in a Cost change of this product?

1. The product costing method is "Average Cost" and the new unit cost in this PO is less/higher than $100
2. The product costing method is "Average Cost" and the new unit cost in this PO is equal $100
3. The product costing method is "First in First Out" and the new unit cost in this PO is less/higher than $100

Explanation: If inventory valuation is in Average Cost then incoming product price other that current price will change the costing price of product. So option 1 is correct.

Question 9: If you have a product with this configurations, and its current Quantity is 20 unit with a cost of $100/unit. What will be the product cost if you received additional 10 units for $15/unit?

1. 100
2. 71.67
3. 15

Explanation: If it enable Average Cost then purchase order quantity will be 100, so option 1 is correct.

Question 10: Can you add more product on a confirmed Purchase Order?

1. Yes, if it is not Locked
2. No

Explanation: Yes, user can add more amount of product or add new product in confirmed order, but it will create new receipt. So option 1 is correct.

Question 11: If you have this product (TV Stand) in your stock, which its stock level on April 7th become below the reordering rule minimum quantity required as a Safety Stock. Based on this screenshot, is Odoo going to generates a Purchase Order, from which Vendor how many units, and the Unit price?

1. No Purchase Order will be generated
2. Yes, Ashley, 11 Units, $92/Unit
3. Yes, In & Out, 11 Units, $76/Unit

Explanation: Option 2 is correct.

Question 12: How can you generate a call for Tender for every sales order for a specific product?

1. Check the "Propose a Call for Tender" on the product form
2. Check the "Propose a Call for Tender" on the Vendor Form
3. Check the "Propose a Call for Tender" of the product category

Explanation: Option 1 is correct.

Question 13: When you purchase new products, how is the default schedules date computed on new Purchase Order lines?

1. Order Date - Vendor Lead Time - Company Security Days
2. Order date + Vendor Lead Time
3. Order Date + Vendor Lead Time + Company Lead Time

Explanation: Vendor Lead Time configured in Products purchase tab with vendor, but Company lead time will set in Inventory configuration but it will affect when automatic quotation created. So option 2 is correct for manual purchase order.

Question 14: When a purchased order is validated, is it stll possible to add purchase order lines?

1. Yes, as long as the purchase order is not "Locked"
2. No, Never

Explanation: Option 1 is correct, until lock the purchase order.

Question 15: When selling a desk to your customer, you select the dropship route on the sales order line. What will happen when validating your sales order?

1. A delivery order is created, going directly from your supplier to the customer - no purchase order is needed
2. A delivery order to your customer is created. You will order the product from your supplier, receive it, and deliver it to your customer
3. A request for a quotation will be created for the vendor set on your product. Once validated, a receipt will be generate to directly send the product from the supplier to your customer.

Explanation: Enable dropshipping in inventory setting. Then enable dropship with product and create a sales order. So option 3 is correct.

Question 16: Product ABC has a lead time of 15 days and there is a purchase security lead time of 5 days. What will be schedule date of delivery?

1. This will be known at reception only
2. Today + 20 days
3. Today + 15 days

Explanation: As it's a manual order so security lead time will not counted, but if it is automatic then it will be counted. So for manual it will Today+ 15 days. So option 3 is correct.

Question 17: When you set your "Control Policy" to "On received quantities", will receiving an incoming shipment update the amount to be invoiced?

1. Yes
2. No

Explanation: Yes, it will update. So option 1 is correct.

Question 18: When you generate a request for quotation on an agreement type set to "Use quantities of agreement", which of the following is true.

1. The quantity is set to 0 by default
2. The quantity of the RFQ can't be changed
3. The quantity of the RFQ can be changed

Explanation: The quantity can be changed. So option 3 is correct.

Question 19: Can you aggregate several purchase orders into on vendor bill?

1. Yes
2. No

Explanation: Yes, user can aggregate several purchase order in same bill. So option 1 correct.

Question 20: A request for quotation is automatically created whenever

1. The route of the product is set as "Buy" and a reordering rule is triggered
2. The route on the product is set as "Buy" and a sale order is validated
3. The route on the product is set as "Manufacture" and a quotation is created

Explanation: So option 1 is correct.

Question 21: You currently have 3 units of Office Table in stock, with a reordering rule & a min of 5 units and max of 15 units, and a quantity multiple of 10. What will be the data on the request for quotation created by this rule?

1. Quantity = 20 units, price = $420/unit
2. Quantity = 20 units, price = $450/unit
3. Quantity = 13 units, price = $470/unit
4. Quantity = 12 units, price = $470/unit

Explanation: Option 2 is correct.

Question 22: If you have a product with several vendors assigned to it, which one will be used when an RFQ is automatically generated?

1. The first vendor on the list matching the minimum quantity condition
2. The vendor with the shortest delivery lead time
3. The vendor with the cheapest price

Explanation: Option 1 is correct.

Question 23: What is the expected behavior of a purchase agreement type with the "Select only one RFQ (Exclusive)" option configured?

1. Once a purchase order confirmed, all other requests for quotations are automatically canceled
2. You can only create one request for a quotation per product
3. You can only create one request for a quotation per agreement

Explanation: Option 1 is correct.

Question 24: Isa receipt automatically created when a quest for a quotation is confirmed?

1. Yes, if the inventory app is installed
2. Yes, if there are some storeable/consumable products in the quotation
3. Only if the 2 other answers are true

Explanation: If inventory app is installed and if some storeable/consumable product in quotation. So option 3 is correct

Question 1: Will Odoo allow to create an invoice (with a tax) in a closed tax period?

1. Yes
2. No
3. I don't know

Explanation: User can find Lock Dates in Accounting -> Actions -> Lock Dates, and user can set Tax Return Lock Date in here. So option 1 is correct.

Question 2: How is the total due by a customer computed?

1. The sum of all unpaid invoices from this customer
2. The balance related to this customer in receivable accounts
3. The sum of invoices minus the sum of payments of this customer

Explanation: Customer balance may calculate in different places like invoices, credit notes, and journal entry. So customer balance calculated in receivable account. So option 2 is correct.

Question 3: How many journal items will be create for a customer invoice having 2 lines, and the same 15% tax on each line?

1. 2 journal items
2. 3 journal items
3. 4 journal items
4. 5 journal items
5. I don't know

Explanation: As for every product sales it will create individual sales line and for tax it will create another line and there is a payable account for all summation. So 4 journal items will be applied. So option 3 is correct.

Question 4: How can you add a Hierarchy for a accounts on the financial reports?

1. By configuring the Group of each account in the Chart of Accounts
2. By using the comparison tools on the reports
3. The Hierarchy is available by default based on the Account Type Hierarchy

Explanation: By configuring group of each account in the Chart of Account, so option 1 is correct.

Question 5: How can you add an Account Group for the Accounts?

1. Manually select the Group on each account
2. If the account Code is within a Group Prefix it will populate automatically
3. The group is auto-added based on the company localization

Explanation: Option 2 is correct.

Question 6: When you set the (Outstanding Receipts/Payment Account) on a Bank/Cash journal, should it be configured as Allow (Reconciliation)?

1. No, it will be reconciled any way
2. Yes, so the user will be able to reconcile the Receipt and Payments on the statement

Explanation: Option 2 is correct.

Question 7: If you want to sell to a client another currency, how you can define the Exchange Rate?

1. The currency will be added to the system first, then the exchange rate will be added on the currency form
2. The currency will be added to the system first, then the exchange rate will be added on the invoice form
3. Multi-currencies option should be activated first, the the exchange rate could be added manually to the current form or generate automatically from the setting

Explanation: User can set exchange rate from currency option. So option 3 is correct.

Question 8: What is the purpose of the (Not Depreciable Value) on the Asset?

1. It acts as the estimated Salvage Value for the asset, and it will be include in the depreciation schedule
2. It is the extra cost could be spent on the asset life.

Explanation: Option 2 is correct.

Question 9: Based on this configuration, what is the value of the first Depreciation that will be computed?

1. 77.41
2. 77.99
3. 200

Explanation: Option 1 is correct.

Question 10: Based on this configuration, what is the journal entry generated for the depreciation lines?

1. Debit: Expense Account, Credit: Fixed Account
2. Debit: Expense Account, Credit: Depreciation Account
3. Debit: Depreciation Account, Credit: Fixed Asset Account

Explanation: Depreciation journal will be Depreciation will be credited and Expense will be debited. So option 2 is correct.

Question 11: If you have a Computer in your assets and you want to add extra RAM to it, how should you do this action?

1. Be creating a new Asset, and define its parent asset as the Computer
2. Through Modify Depreciation, be define the Reason as new RAM, and add its extra cost to the Depreciation Amount

Explanation: Option 2 is correct.

Question 12: If you have an asset that will not be used currently, and it will return to service after a while. What option you may use to do this action?

1. Archive the asset when it's out or service, the Unarchive it when it is used again
2. Use the (Pause Depreciation) option to set the asset on Hold, then Resume Depreciation when it's back to service
3. Reset the Asset to Draft when it's out or service, then Confirm it back when it is used again

Explanation: Select Asset pause option. Option 2 is correct.

Question 13: Can you add an asset using the Declining Depreciation method?

1. No
2. Yes

Explanation: User can add asset using Declining Depreciation Method. So option 2 is correct.

Question 14: What is the purpose of the Fiscal Position on the customer form?

1. If defined on a customer, you can apply another Tax mapping and Income account for this customer invoices
2. To define the customer Credit Limit

Explanation:

Question 15: Based on this approved budget, the Theoretical amount of $97,808.22 means what?

1. It's actual amount spent for this budget, but its entries are not posted yet
2. It's the amount that was supposed to be spent till now, considering the budget's period and the current date
3. It's the amount of the bills issued for this budget, but it was not paid yet.

Explanation: Option 2 is correct.

Question 16: When your accounting period is ended, and you have totally finished all your adjustment and reconciliation, how can you prevent anyone from doing any changes including yourself?

1. By using the Lock Dates option and set (lock Date for All Users) to close the period
2. By using the Lock Dates option and set (Lock Date for Non-Advisers) to close the period

Explanation: Option 1 is correct.

Question 17: When you reconcile a statement, what does this blue line means?

1. It's a registered payment
2. It's an open Invoice
3. It's a payment with foreign currency

Explanation: Option 1 is correct.

Question 18: If an Invoice is created in a Tax Locked period, what will happen?

1. The user can't confirm the invoice, and he must change the date to a non-tax locked period
2. The invoice will be posted, but the Accounting Date will be changed to the next available date after the locked period

Explanation: Option 2 is correct.

Question 19: Assuming this Product Category configuration, if you increase the stock level on one of its products that has cost on its form, what is the journal entry generated?

1. Debit: Stock Valuation Account, Credit: Stock Input Account
2. Debit: Stock Output Account, Credit: Stock Valuation Account
3. Debit: Stock Input Account, Credit: Stock Valuation Account

Explanation: Option 1 is correct.

Question 20: If a product unit cost is $15, its product category Costing is AVCO, and you want to add 230 units to the stock. What is the Debit value on the Journal Entry generated on that move?

1. No journal entry will be generated
2. It the Product Category has Automated inventory valuation, the value will be $3450
3. If the Product Category has Manual inventory valuation, he value will be $3450

Explanation: Debit value will be 15*230 = 3,450, and it will insert journal if Automated journal valuation. So option 2 is correct.

Question 21: Where can you define the Stock Valuation Account?

1. On the Product level only
2. On the Product Category Only
3. On the Product level or the Product Category level

Explanation: Stock valuation account can be define inside product category not individual product. So option 2 is correct.

Question 22: If you change the Cost on the product form, what will occur?

1. A journal entry will be generate to reduce the product cost, assuming Automated inventory valuation
2. A journal entry will be generated to reduce the product cost, assuming Manual inventory valuation
3. A stock move will be generate to reduce the value

Explanation: If you increase or decrease product cost and product category has automated journal option then it will set stock valuation account. So option 1 is correct.

Question 23: You have 100 units of the Product (Fabric Chair) in your stock, with a unit cost as $120. If you purchased 50 units for $115, which of the below statement is FALSE regarding the unit cost after the receiving?

1. Assuming Automated inventory valuation and Average costing method, the Unit cost will be $118.33
2. Assuming Automated inventory valuation and FIFO costing method, the Unit cost will be $118.33
3. Assuming Automated inventory valuation and Standard costing method, the Unit cost will be $120

Explanation:

Question 24: If you sold 30 units from the product (Fabric Chair), will the delivery change the product unit cost?

1. No
2. Yes

Explanation: Option 1 is correct.

Question 25: Assuming the above configuration, what is the journal entry generated from the stock receipt move?

1. Debit: Stock Valuation Account, Credit: Stock Input Account
2. Debit: Stock Input Account, Credit: Stock Valuation Account
3. No entry will be generated

Explanation: No entry will be generated as its has Inventory Valuation manual. So option 3 is correct.

Question 26: How can you prevent the creation or modification of journal entries up to a specific accounting date?

1. By closing a period
2. By setting lock date to lock a fiscal period
3. By posting all journal entries

Explanation: By setting a lock date to a fiscal period. So option 2 is correct.

Question 27: When editing a new customer invoice, is it possible to automatically define the fiscal position to use based on the customer's country?

1. Yes
2. No

Explanation: Yes it is possible to define it. So option 1 is correct.

Question 28: Is it possible to configure a declining depreciation of assets?

1. Yes
2. No

Explanation: Yes user can configure declining depreciation method in individual asset. So option 1 is correct.

Question 29: What happens if an account is managed in a different currency than the company's currency?

1. Odoo stores the debit/credit of all journal items in the account currency only
2. Odoo automatically converts amounts and stores them in the company currency
3. Odoo stores the foreign currency amounts, then stores the converted

Explanation: Option 3 is correct.

Question 30: What happens if a currency is not set on an account

1. The account can be used for transactions in any currency
2. The account can only be used for transactions in the main company currency
3. It's not possible. A currency is required for each account

Explanation: Option 1 is correct answer.

Question 31: When using the bank reconciliation tool, what happens if you match a bank statement line with an existing payment?

1. It creates a new journal entry
2. It updates the suspense account of the payment and links the entry to the bank transaction
3. It does nothing as the payment already exists

Explanation: Option 2 is correct.

Question 32: What will be the result on the next depreciation calculation?

1. Answer A
2. Answer B
3. Answer C

Explanation: Option 1 is correct.

Question 33: Is it possible to change the reference of a posted journal entry?

1. Yes
2. No

Explanation: Yes, user can change reference of a posted journal entry. So option 1 is correct.

Question 34: What feature should you use to ensure that the right taxes are applied on an invoice based on the customer country?

1. Tax groups
2. Journal groups Account groups
3. Fiscal Positions
4. Incoterms

Explanation: User can use fiscal position to configure country with customer. So option 3 is correct.

Question 35: In Odoo Accounting, how can you create a new customer invoice or vendor bill?

1. Manuallly
2. By uploading a document
3. By sending an email to an email gateway
4. All of the above

Explanation: User can create vendor bills using manually, by uploading documents, and by send emails to specific email address. So option 4 is correct.

Question 36: How many charts of accounts can you have?

1. As many as you'd like
2. One per company
3. One per year

Explanation: If user activate multi company feature, then each company must have one chart of account per company. So option 2 is correct.

Question 37: In which order should lock dates be set for optimal use of Odoo?

1. First, the lock date for non-advisors, then the tax lock date, and eventually, the lock date for all users
2. First, the tax lock date, then the lock date for non-advisors, and eventually, the lock date for all users

Explanation: First lock tax, then journal entries and lastly for all users. So option 2 is correct.

Question 38: A customer invoice with two different invoice line is posted, both invoices lines are recorded on the same account and are subject to the same 15% tax. How many journal items will be in this invoice?

1. 2 journal iems
2. 3 journal items
3. 4 journal items
4. 5 journal items

Explanation: 2 journal for 2 product, 1 for tax and 1 for account receivable. So option 3 is correct.

Question 39: What kind of actions can you define when using the payment follow-up levels?

1. Send email
2. Print and send letter
3. Send SMS
4. Only email and letter are possible
5. All are possible

Explanation: All are possible, so option 5 is correct.

Question 40: What does it mean when you see a blue line item on the bank reconciliation screen?

1. It is showing a registered payment
2. A payment is registered in another currency than the default currency
3. It represents an invoice

Explanation: Option 1 is correct.

Question 41: How are the total tax amount rounded on an invoice?

1. "Globally" based on the untaxed amount of the invoice
2. "Per line" on each invoice line
3. Either "globally" or "per line" as defined in the app's settings
4. Either "globally" or "per line" as defined in the invoice's options

Explanation: Option 3 is correct.

Question 42: When are the follow-up actions triggered?

1. A given number of days after the invoice date defined on an invoice
2. A given number of days after the due date defined on an invoice
3. Once a month on a specific day, if the due date defined on the invoice has passed for at least seven days

Explanation: So option 2 is correct.

Question 43: What happens when you post a vendor bill with an accounting date prior to a locked fiscal period?

1. Odoo does not let you post the vendor bill preventing from creating a journal entry during a locked fiscal period
2. Odoo automatically changes the accounting date to the first applicable date following the lock date and posts the vendor bill
3. The locked fiscal mechanism does not apply here
4. None of the above

Explanation: Option 2 is correct

Question 44: How is the default income account of a product line determined?

1. It's determined by the journal if none is defined by the product itself
2. It's determined by the product only
3. It's determined by the journal only
4. It's determined by the fiscal position only

Explanation: Option 1 is correct.

Question 45: In a normal situation, the "Customer" location has a positive stock level or a Negative stock level?

1. Negative stock level
2. Positive stock level
3. Should tend to zero

Explanation: When we send product on customer location then it will be positive. So option 2 is correct.

Question 1: What does this product configuration imply?

1. The product will be ordered from a vendor every time a sales or manufacturing order is validated?
2. If a reordering rule is set up, the product will be ordered from a vendor when the rule is triggered
3. The product will be manufactured every time a sales or manufacturing order is validated
4. I don't know

Explanation: If reordering rule set up then it will order automatically. So option 2 is correct.

Question 2: What is the effect of this pricelist item?

1. Discount of 20% on all products?
2. Extra of 20% on the price of all products
3. I don't know

Explanation: If create a pricelist formula with 20% discount then option 1 is correct.

Question 3: What do you need to set on your product to be used in a sales order?

1. Nothing, all your products can be sold
2. You can only find products that are available in stock
3. You need to set "Can be sold" on the product
4. I don't know

Explanation: User need to set "Can be Sold" to sale. So option 3 is correct.

Question 4: Can you add a Sales Order with a Delivery Address other that the customer's main address?

1. Yes, by define a new Delivery Address on the customer contact and select it on the Sales Order
2. Yes, but only one Delivery Address is defined per customer, and will be added to all its Sales Orders
3. No, the Delivery Address will be the Company Address

Explanation: Yes, user can set invoice and delivery differently. User need to set it from Accounting Setting. So option 1 is correct.

Question 5: Can you determine which Warehouse the delivery will be made from on a Sales Order?

1. No, the delivery is done only from the Main Warehouse
2. Yes, by selecting the Warehouse on the Delivery options on the Sale Order
3. Yes, by using the Put Away Rules

Explanation: If there is no option for selecting warehouse because it's default but if you have multiple warehouse then it will open an option in quotation to select the warehouse. So option 2 is correct.

Question 6: If you already added the lines to the Sales Order, will the lines prices be adapted automatically if you changed the pricelist?

1. No, the user must delete the lines and add them again
2. Yes, Odoo will automatically update the lines with the Save
3. No, the user must delete the lines and add them again, or he can click on (Update Price) button next to the Pricelist field

Explanation: If user change the pricelist then need to click the update price button or add new line. So option 3 is correct.

Question 7: What is the effect of this pricelist on a Product with a Cost of $739?

1. The sales price will be $960.90
2. The sales price will be $960.80
3. The sales price will be $960.70

Explanation: Sale Price will be 739*1.3‎ = 960.7 and rounded will be 961 and discount will be 961-.1 = 960.9. So option 1 is correct.

Question 8: What will be the deliver Scheduled Date when confirming an oder on April 1st with a product that has 5 days as a Customer Lead Time, and a Security Lead Time for Sales as 2 days?

1. April 3rd
2. April 6th
3. April 4th

Explanation: April 6th as Delivery Date + Customer Lead Time - Security Lead Time. for manual order. So option 3 is correct.

Question 9: What is the effect of this product configuration?

1. If a Sales Order is confirmed for this product, a Manufacturing Order will be auto-generated
2. If a Manufacturing Order is confirmed for this product, an RFQ will be auto-generated
3. If a reordering rule set on the product is triggered, an RFQ will be auto-generated

Explanation: Option 3 is correct.

Question 10: What is the effect of this product configuration?

1. If a Sales Order is confirmed for this product, a Manufacturing Order will be auto-generated
2. If a Manufacturing Order is confirmed for this product, an RFQ will be auto-generated
3. If a reordering rule set on the product is triggered, an RFQ will be auto-generated

Explanation: Option 1 is correct.

Question 11: What is the effect of this product configuration?

1. IF a Sales Order is confirmed for this product, a Manufacturing Order will be auto-generated
2. If a Manufacturing Order is confirmed for this product, an RFQ will be auto-generated
3. If a reordering rule set on the product is triggered, an RFQ will be auto-generated

Explanation: Option 3 is correct.

Question 12: When configuring a pricelist with formula rules, when is the surcharge applied ( Extra Fees) during the price computation?

1. Before the discount and the rounding
2. Before the discount, after the rounding
3. After the discount, after the rounding

Explanation: After the discount, after the rounding. So option 3 is correct.

Question 13: What does the following product configuration imply?

1. If a reordering rule set on the product is triggered, a manufacturing order will be generated
2. Any time a sales or manufacturing order is validated, an RFQ will automatically be generated
3. Any time a sales or manufacturing order is validated, a manufacturing order will be generated

Explanation: Option 3 is correct

Question 14: What condition must be true when using a default unit of measure and purchase unit of measure?

1. The purchase unit of measure must be in the same category as the default unit of measure
2. These two units of measure must be in different categories
3. These two units of measure must have the same name

Explanation: They must be in same category for a specific product. So option 1 is correct.

Question 15: How could you prevent a specific product from being used in quotations?

1. By archiving the product
2. Be setting a blocking warning
3. Both solutions are correct

Explanation: Both option are correct. So option 3 is correct.

Question 16: The graph below represents the historical stock value of one of your products. What is the likely procurement method used for this product?

Explanation:

Question 17: Which of the following is true regarding this computation?

1. For Customers associated with this pricelist, you allow a reduction of exactly 10% on all products
2. For customers associated with this pricelist, all prices will end in ".90"
3. For customers associated with this pricelist, all prices will end in ".00"

Explanation: Option 2 is correct, as rounding method is 1.

Question 18: Which of the following is true when you select "Display margin on Quotation and Sales Orders" under Sales Configuration?

1. Changing the cost price on the order line will recompute a new unit price, according to the calculation of the pricelist
2. The order lines of the quotation will show both the unit price and cost price of the product, as well as the margin, by calculating the difference between the unit price and the cost price
3. Margins only display on confirmed sales orders, not on quotations

Explanation: Option 2 is correct.

Question 19: What is the goal of the "Stock Input/Output Account" fields on a product category form?

1. The accounts are used to track the location of each product
2. These accounts are used tot track changes in inventory valuation in the Accounting app
3. These accounts are used to track the import (input) and export (output) values of products.

Explanation: Option 2 is correct.

Question 20: A customer is linked to the pricelist "Retailer". If you create a quote for this customer but change the pricelist to "Consumer". What price will be used for the new sale order line?

1. A price from the Retailer pricelist
2. A price from the Consumer pricelist
3. The system will warn you and request you apply the correct pricelist

Explanation: Option 2 is correct.

Question 21: If the costing method is "Average Cost", will the unit cost of a product change when I deliver some products?

1. Yes
2. No

Explanation: Delivery products doesn't change the unit cost of the products. So option 2 is correct.

Question 22: Where do you define the vendor delivery lead time?

1. On the Product Detail (or Template) Form, under the purchase tab, found on each individual Vendor line
2. On the vendor tab
3. On the company

Explanation: In purchase tab of product details. So option 1 is correct.

Question 23: What is the main purpose of setting "Security Lead Time" for purchase?

1. Schedule deliveries later to avoid delays
2. Schedule receiving earlier to avoid delays

Explanation: Option 2 is correct.

Question 24: You configure a product to calculate its cost on a "Standard Price" basis, and you currently have units of it in stock (with a cost of $100/Unit). If you were to purchase and receive 2 more units at a price of $10/Unit, what will your new cost be?

1. 100
2. 90
3. 82

Explanation: Option 1 is correct.

Question 25: What will the scheduled purchase order date be if you validate a sales order on October 25th, knowing the product is set to "Buy" with an "MTO" route, with a "Customer Lead Time" set to 10 days, a "Vendor Lead Time" set to 6 Days and "Company Security Lead Time" for purchase set to 2 days.

1. 23 Oct
2. 27 Oct
3. 1 Nov

Explanation: Option 2 is correct.

Question 1: Can you create a survey as a Certificate?

1. No, the eLearning app must be installed to do this option
2. Yes, by activating the Scoring on the options and mark it as Certificate

Explanation: User can activate scoring in individual apps, So option 2 is correct.

Question 2: Can you limit the times that a survey could be repeated per user?

1. No, each user can pass the survey once only
2. Yes, by selecting the users allowed to retry the attempt on the survey options
3. Yes, by make Login Required on the draft survey and set the Attempts Limit

Explanation: Yes, only logged in user can participate in limited participation. So option 3 is correct.

Question 3: Can you set a time limit for the survey, to be visible for the user?

1. No, there is no such feature
2. Yes, by setting Survey Time Limit, but it will not be visible for the user
3. Yes, by setting Survey Time Limit

Explanation: Option 3 is correct.

Question 4: Can you set a photo or video on the question?

1. No, it is not available
2. Yes, add the photo or the video to the question description
3. Yes, by using the Website Builder on the survey

Explanation: Yes, user can add photo or video on description in question. So option 2 is correct.

Question 5: If a survey asks for an email, how can you validate it is an email?

1. By adding a question with the type (Single Line Text Box) and select (Input must be an email on the answers tab)
2. By adding a question with the type (email) and a make it a Mandatory Answer

Explanation: By adding a question with the type Single Line Text Box. So option 1 is correct.

Question 6: Can you add a score the question type (Matrix) on a certification?

1. No
2. Yes

Explanation: No, actually, you can't add scoring in question type matrix. So option 1 is correct.

Question 7: What is the difference between these 2 options?

1. It changes the order of the questions
2. It changes the question that will appear for each participant
3. IT change which participants will be selected to take the test

Explanation: Option 2 is correct.

Question 8: What does validate entry mean?

1. This answer is automatically submitted in case you are disconnected from the survey
2. You need to get this question right to pass the test
3. You can control the input provided on this question

Explanation: User can control the input length of the provided text. So option 3 is correct.

Question 9: Which of the following cases is not handled?

1. Gathering marketing insights through a survey
2. Certifications
3. Organizing a fun quiz session with friends
4. None of the above

Explanation: Everything handled by survey, so option 4 is not correct.

Question 10: Which question doesn't exist yet?

1. File Upload
2. Datetime
3. Multiple choice: multiple answers allowed

Explanation: File Upload is not supported by question. So option 1 is correct.

Question 1: Can you allow your customers to submit a ticket from the website?

1. No, tickets are submitted through email only
2. Yes, by activating the (Submit tickets with an online form) option on the Helpdesk team
3. Yes, by activating the (Website Form) option on the Helpdesk team, publishing the team, and add the page URL to a menu on the website

Explanation: Option 3 is correct.

Question 2: Based on this SLA Policy configuration, when is this Policy status will be applied (Passed) on a Ticket?

1. When the ticket is reached the stage "Solved" within 2 days
2. When the ticket is on the "Technical Support" team, its type is "Bug", and it reached the stage "Solved" within 2 days
3. When the ticket is on the "Technical Support" team, its type is "bug", and it reached the stage "Solved" after 2 days

Explanation: Option 2 is correct

Question 1: Which of these models cannot be targeted by a mailing campaign?

1. Attendees of an event
2. Visitors to your website
3. Sales Orders

Explanation: Option 2 is correct.

Question 2: In the event, "Exhibitors" are referred to as...?

1. Conference speakers
2. Sponsors who hold a virtual booth
3. Event organizer

Explanation: Option 2 is correct

Question 3: Event Stages...

1. Can be changed once your first Event is created
2. Can be changed with the help of a developer
3. Can be changed on the fly to fit your organizatinal needs

Explanation: Can be changed on the fly to fit user's organizational needs. So option 3 is correct.

Question 4: Can you send a mailing to multiple mailing lists?

1. Yes
2. No

Explanation: Yes user can send email to multiple mailing list. So option 1 is correct.