Awful unprofessional experience

The 2 stars are because eventually, after 3 months, they technically provided a self-assessment return draft... but tha experience was horrible.

I get that they were busy and all (maybe think about that before taking my money), but I explicitly told them that I didn't want them to wait until the very last week because I also have my job and personal situation; and I needed to review everything, provide any corrections and pull the money into the right account to pay.

Everyone to their own and maybe trusting a random company to deliver 5 days before the deadline is good enough for you.... my levels of stress made me hire a popular UK alternative who cost me THE SAME and delivered BEFORE THEM, taking just 4 days for the entire process and communicating me warnings and questions effectively (the alternative company; not Pie, sorry)

The app-ONLY experience is also not my cup of tea, in general, but even less when the app is not perfect and it lacks clarity on what services you already hired. It kept offering upgrades on top of the chat window, all the time, even when I was on the medium tier already.

The "Date of experience" is when I got my draft; the documents were sent to them 3 months before and I never got any proactive updates (imagine 3 months chasing and fully trusting that you'll be saved on the last minute by someone that you don't know at all)

Closing: I'm sure that they made an effort and had great intentions; the number on the draft made sense and surely just needed some checks on my part.... but I ended up paying to another provider and the experience is lightyears apart. I can't recommend this service.

I recently started using Bright Pay to process payroll for one member of staff. 

I have never processed payroll before, or dealt with pensions etc., but I find Bright Pay to be user friendly and have managed to successfully process two months payroll, set the employee up with Nest (which is integrated, so payment submission to Nest is straightforward) process the HMRC payment and claim back our NI Employment Allowance.  It's been a learning curve for me, and one that Bright Pay has made quite simple.  

I have not needed to contact their customer service since initially signing up, but I'm confident that there will be help available when needed.  The subscription cost is very small for just one employee and I am getting so much more than I would had I chosen a free software provider (I did originally trial free software with another provider and I very quickly got very confused!) 

Excellent service all round. Setting up a company for the first time so what can be a complex process, was made really simple for me. 
The whole thing was managed quickly and easily and having a client portal to check progress, etc is especially handy. Highly recommend. 

Stay away. 

My advice Pay extra and get proper software.

The system were not up to date for Irish regulation for my future fund pension prior 1 January 2026. In fact their system was not not even up to date after 1 January 2026.


On top I requested to delete my details from their database and they keep sending me emails. 






We started to work with Enterpryze  about3 years ago. We use it  across our business and find the product easy to use. Their continuous focus on product improvement and addition of new features is great. Enterpryze ERP has helped save us time and given us increased visibility of our business operations. A note of thanks also to their live on line product support, fast and very helpful.

 

Had minor issue with Auto Entry over the years but the recent issue and the response from the helpdesk was concerning. 

The issue was that invoices were showing as published and uploaded to Sage on the Auto Entry app but in fact they were not showing on the Sage application. Contacted the helpdesk who said that they could not tell me which invoices this had happened to but was up to me to manually check. There were a number of 'perhaps' in the conversation.

How can you trust Auto Entry to do was it says it has done. 

Very poor all round

I've been really pleased with this bookkeeping team. They're efficient, reliable, and get things sorted without any fuss.

If you're looking for dependable bookkeeping support, I would recommend them.

I tried to figure out for a long time how to make those complicated calculations to be able to file my return after selling stocks... 
When Submyt came around I decided to give it a try and I must say I am incredibly delighted with the value it has added to me so far.
Submyt has given me:
1. Extensive, quick and genuine support and guidance from onboarding throughout my experience with the platform. Dave and Ian had a 45-min onboarding call with me even to walk me through the whole process. You won't find that anywhere else!
2. An incalculable amount of time back: once transactions are added, the platform does the rest and you know exactly how much you have to pay. Doing all of this manually would make you old before the time.
3. Peace of mind: the platform is such a game changer as it builds your own profile and calculates the amount you owe so quickly and clearly. You can download a tax summary that is also very helpful.
4. Quality for money: I'm on the Core plan and I must say this is more than an honest price for the level of service that's provided. 

I am advertising Submyt with friends and colleagues, and I've no doubt they will find this extremely useful.

Simply put, if you own stocks, Submyt is a must have. Incredibly recommended. 

I'd tried Xero, Freshbooks, Quickbooks,... Nothing suited me. There was always something inadequate: price, complexity, errors generated, no fun,...
I've been in ecommerce since 2016 and I use Stripe. What a waste of time with these tools.
Why didn't you create Finotor before?
I found everything I was looking for:
- all-in-one with lots of features
- banks, invoices, bills,...
- mobile app to scan my receipts
- AI to automatically categorize transactions
- automatic bank reconciliation for all Stripe transactions - NOTHING TO DO!
- business audits with lots of advice and a predictive view of my business
-...
I highly recommend it, plus there's the possibility of a free account and then it's only $19. 

OSA MCQUILLAN provide an excellent service. Friendly & efficient. We have been with them for over a decade now & they are easy to deal with & make the process straightforward & painless! Highly recommend their service. 

Best in Accounting Software Company

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AutoEntry

Incorpro

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