Massive thank you to Karen. Bought a shower stall and tray more than a year ago. Handle broke and contacted them - new handle sent out without delay and absolutely no issue. Great customer service 

I couldn’t track my order so after delivery time was up I contacted through WhatsApp to find out where was my order 
Karen replied to me and with in minutes had sorted delivery out with driver who was delivering items that day but unfortunately I didn’t receive order 
Contacted this morning and once again chatted with Karen who immediately contacted courier who explained driver had run out of time  and would deliver items this afternoon which I received
Great customer service from Karen 
Would definitely use this company again 

Well - despite my initial negative experience, I must add that the seller contacted me and explained mitigating circumstances which were beyond his control and sent a tracking number  and assurance of full refund, should the product not arrive on time - .  :)  My reluctance to proceed after initial lack of contact was coloured by the fact that we were recently scammed  (by a different company) out of E300  with firewood and I started to have worries. We are all a bit short of money these days....

We have bought all supplies for our bathrooms from heatwise and we are delighted with the quality and customer service. Amy looked after us and she really is brilliant and knows her job so well. She is a credit to your company. Thank you amy and we will definitely be back for anything we need in the future. Claire and Barney Kildare. 

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Recently reviewed companies

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