Would like to give zero stars but that’s not an option - virtual assist unhelpful when trying to chase a refund 

From a regular guest in the Maynooth restaurant, great food, truly delicious. Best in town. Kind and friendly staff too. 100% recommended.

They don’t honour their services. They don’t sort the problems, they refuse refund when the customers are fully entitled to it. I waited very long for an order yesterday, the food arrived freezing cold, couldn’t eat, they refuse the refund even though they can see the order was delivered long time after placed. 

Wolt blocked my account based on nationality - and support is ignoring me.

I live in Georgia and Wolt operates here normally (couriers on the streets, ads in the city). I registered with a Georgian mobile phone number.

After signing up, I was asked to connect Facebook. As soon as they saw my nationality on my Facebook profile, my access was blocked.

I explained that I haven’t lived in Russia for over 10 years and I’m not a resident of Russia, but support has not replied at all.

This is 100% discrimination based on nationality and a complete lack of customer service. I do not recommend Wolt, hopefully they will be blocked by google or receive a huge fine for violation of the law

Great features, and amazing customer service from Cheryl!!

I ordered a pizza through my account online to collect. I have previous identical orders and the price came up. When I collected the price was £3 more. I sent a message to Customer support and got a pretty immediate reply about how sorry etc and that I would be contacted within 5 working days. After about 10 days with no contact I sent a reminder. 18 days on and still not a word. 
Not impressed.

Quantity over quality seems to be the game here, my burrito was mostly cold, and the flavour was simply dull. Overall very disappointing food given the price tag, won't be back.

The service I received from a blond member of staff named Hannah was next to none. She was exceptional at her job and she made my experience so much better with her positive and kind attitude towards customers. Amazing 🤩 

DO NOT USE JUST EAT
3 hrs waiting for food for 3 people. Eventually their driver turned up little or no English and gave us an order worth €10 and not the €50 we ordered. No response from logging a complaint 2 weeks ago to get money back. The restaurant was a Mexican in Swords Carnitas and they don’t answer their phone or emails either so avoid !!  

I went to the Subway in Navan and was met with a less-than-friendly staff member. I asked for gluten-free bread and requested the longest one or the biggest one she had, doing so with a smile. She looked at me like I was stupid and barked, "6 inch or foot?" I replied, "I guess the foot, since it's the biggest one." 

It was clear I was annoying her by asking for anything. I remained calm and polite. She just stood there looking at me, so I continued to try to place my order. She then told me she would have to go get the bread from the back, and I said, "That's okay." 

When she came back, she threw my bread onto a dirty board and asked what I wanted. I said I would like the garlic cheese steak sub for the second time—please forgive my spelling. She then bluntly told me that she had no gluten-free food to go with the sub and that everything contained gluten, stating it was not her fault. 

I asked her if tomatoes were gluten-free, etc., as they are with her voicing no, everything has gluten. I asked why sell the bread, she said it was not her business, and she started laughing at me.  I aked  why are you laughing at me. Frustrated, I left, as I was fuming to say the least. Her personality was incredibly unpleasant, and laughing while not serving me made for the worst service I’ve ever experienced. I will be looking into this further.


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Best in Take Away Service

Companies(21)

Recently reviewed companies

Mcdonaldsapps

Camile Thai

Deliveroo

Wolt

LoyLap

Dominos Pizza

Boojum

Burgerking

Justeat

Subway

Newest companies

LEON CO NGO

Pad Thai Kerry

whopper.ie

Mikkeller Færgekroen

Tossabeach

Mcdonaldsapps

Pizzajim

pizzahot4you.com

Wolt

himawari.ie

Related categories

Barbecue Restaurant

Fast Food Restaurant

Hamburger Restaurant

Indian Takeaway

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