Absolutely the worst experience!!! I never received my order and never got my money back. Every time they promised something new — delivery “next week”, “in a few days”, “soon”… and I waited fo... See more
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Company details
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1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
Contact info
Gambas Crescent 7, 757087, Singapore, Singapore
- 1outlets.com
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Scam, scam, scam
Scam.After placing an order, no goods was shipped for whatever reasons. When asked to refund, it would end up with in-store credit which was useless because no goods would be shipped. After a while, they just didn't reply to your emails.
Scam
Scam, products out of stock then could only give customer credit
Great Experience with Supportive Staff
I have a great experience from here. They treat me like a friend. The management is truly good. Highly recommended
Calm
Calm, pressure-free community with clear guidance and optional participation.
Well what a waste of time
Well what a waste of time, and a total waste of money... first item ordered.. and 3months later still not delivered, or even processed.. and complained. And some story.. got a store refund... great.. so ordered something else this time a electric item.. and we'll a month later still not processed... and still waiting for it to be dispatched... so I have been ripped off properly. Do not waste your money with theses guys..
1Outlets.com are nothing but thieves!!!
1Outlets.com are nothing but thieves!!!
Do not send them your money!
Do not Buy from 1outlet
Ordered some pet health treatments on the 9/12/25 the website stated around 14 days for delivery.
After 14 days I received an email saying shipping delays so my order will now get to be on or before 10/1/26
As of writing on the 14/1/ no order has been delivered, after contacting I had an email saying further shipping delays with no new delivery date.
I have asked to cancel and a full refund be sent .. I am expecting that to be ignored as well.
Stay well clear of this company
I will now have to contact my bank to seek reimbursement of money.
Terrible experience!
Terrible experience!
I ordered a product, and instead of shipping it, the company sent me an email full of excuses. They refused to refund my money and showed no accountability. This website is completely unreliable—stay away!
That site is a scam
That site is a scam.
I ordered an item on November 5 and they sent me an email that they can’t deliver.
They bullshitting me with an email of difficult times and they are not going to refund anything.
Please never order from that site !
I purchased the Lefant M310 Robot…
I purchased the Lefant M310 Robot Vacuum from 1Outlets at a great price. It works flawlessly, keeps my floors clean, and was an excellent deal. Very happy with both the product and the store
A retail symphony where every element…
A retail symphony where every element harmonizes perfectly. 1Outlets conducts an orchestra of luxury brands at concerto-worthy prices within an architecturally inspired space. The staff performs with intuitive grace, elevating service to an art form. This establishment composes experiences rather than transactions—a masterpiece that redefines commerce itself.
Outlets fails to meet even basic retail…
Outlets fails to meet even basic retail standards. The collections feel poorly curated and lack real value. The store layout is confusing rather than inviting, and the overall environment feels disorganized. Staff interaction was disappointing and inattentive, making the experience frustrating instead of enjoyable. This is far from a destination store and certainly does not meet expectations.
They send no item and no refund: cheeters and thiefs
I payed for a watch approximately 97 USD. After two weeks they let me know they cold not send the watch, but would give me full refund within 30 days. This was November 13. No money and no answer from them to my numerous emails.
It is a scam
I placed my order, and it has been a month, and I still have not received delivery. Whenever you ask for an update on your order, they send you an automated response saying they will ask the team to come back with the progress of the delivery, but they do not come back to you with any updates at all. They have not said they will pay me back either.
Absolutely the worst experience!!!
Absolutely the worst experience!!!
I never received my order and never got my money back. Every time they promised something new — delivery “next week”, “in a few days”, “soon”… and I waited for months. In reality — nothing. No product, no refund.
I have been waiting for more than two months and every update was just another excuse. Customer support keeps repeating the same scripted answers and does not solve anything.
This company is completely unreliable.
Do not order from them. Save your money and your time!!!
It’s a Total Scam
It’s a Total Scam , they refund my cancelled orders in store credits again ( which is their fault, after I enquired about my order status after a long waiting time, which never arrived) , they said it can’t be processed and they cancelled and refund in store credit form which I have been re ordering for 4 times with the same issues of cancelled orders because they can’t process and yet they are refunding that in store credit again which you can never able to but anything . They are playing “ musical chairs” game with their customers scamming us. Need to report them to the authority , the company is registered in Singapore ! Otherwise they will continue to scam many more potential customers .
I purchased skincare in April but they…
I purchased skincare in April but they cancelled my order and until now they did not refund my money. This company is a scam. They stole my money, about 64.25 Euro.
The order was canceled and I did not get my money back.
The order was canceled on their part. They informed me that the refund had been processed, but a month has passed and I have not received any money back. They are thieves, I definitely do not recommend them.
Outlets redefines retail excellence
Outlets redefines retail excellence! From their perfectly curated collections to their stunning value, every detail shines. The vibrant, organized space and genuinely attentive staff create an unforgettable shopping experience. This isn't just a store it's a destination that consistently exceeds expectations. Absolute perfection!
Awful
Awful service, cancelled my order and offered me store credit. I have tried calling their number and no one answers, the UK number doesn’t even ring. They w effectively stolen my money.
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