24MX UK Reviews 8,972

Ordered a few items, most received perfectly fine. Had an issue with the 24MX tent being damaged. Contacted there support team and got a replacement. They resolved the issue very quickly. Would reco... See more

Edit: After speaking with the company following their reply to this review, they confirmed the product was lost in transit and reissued it along with a complimentary gift. I received them yesterday... See more

Simply superb customer service, I made a mess of my order and nothing was too much trouble to resolve and a really quick response to my questions. Product arrived properly packaged and perfect qua... See more

This company has always delivers items of quality,match prices and good delivery time. It's been a pleasure dealing with them. After coming back in to road bikes this company has given me good and u... See more

Ordered the 24MX All-In-One Gear Bag for a recent trip abroad. It arrived sooner than stated, it seems tough and well made, with decent zips and ventilation panels. It is a really useful kit bag with... See more

Easy to order and awning is great for the price. Tracking info is good too. Only downside was the final delivery by EVRI who delayed delivery for several days at the last minute because it was so l... See more

Could not find the advertised All in One Wheelie bag on website. Online help confirmed it was still available and provided a link to follow. Unfortunately this link did not work so I persevered with a... See more

I recently bought a water bottle for my son from 24MX UK and couldn’t be happier! The service was excellent, delivery was really fast, and the bottle itself is fantastic quality — sturdy metal and bea... See more

Good service, the products sent were badly packed, both hubs have small dings on the surface, due to the wheel spacers , free to move around hitting the the hubs, and the both wheel rims lose in a b... See more

After a previous experience of buying from companies abroad (thanks brexit) I was disappointed to realise I had done exactly that. But … 24MX claim to pay any and all duties and delivery cost and that... See more

I've ordered a few things from 24MX but needed a gear bag. I got the 150 ltr one and its perfect. It's massive and can hold all your gear easily. The quality is outstanding and cost under £40. Deliver... See more

Well packed and arrived safely. No instruction leaflet and although of simple construction it would have been nice to have some guidance inside for peace of mind. YouTube had a video so there’s that.... See more

Failed to deliver the parcel. Admittedly you use Yodel who are dodgy and once in their hands you have lost control. However it's now two weeks since the failed delivery and I have yet to receive a... See more

I’m extremely satisfied with their service. Recently, I ordered a full set of riding gear – boots, helmet, jersey, and pants – and everything arrived quickly and in perfect condition. The fit was g... See more

Absolute joke £300 pounds out of pocket, not replying, no phone number to talk to anyone. They are supposed to be waiting for there claims department, think they must be on holiday permanently. You c... See more

Order arrived earlier than expected. Ordering process was simple and following the size charts, the items were a perfect fit. I hadn't input my address correctly, but an email over, they replied and... See more

Sadly I ordered a front brake master cylinder repair kit, and it appeared to have a faulty seal, so I contacted 24 MX, and they informed me they would have to investigate, which they did, which is... See more

Ive purchased a personalised All-In-One gearbag for my boyfriend and his enduro adventure. The bag came sooner than expected and y boyfriend was over the moon with the surprise. I'm sure he will be ba... See more

I'm happy with the product and the price paid but the speed of GLS delivery was woefully slow. In fairness, the delivery cost was reasonable but having to wait just short of 2 weeks to receive 1 very... See more

Online ordering needs improvement. My billing address defaulted to delivery address. A disaster. An email to rectify sent within 5 minutes. Despite this, 24MX forced me to accept delivery at bill... See more

Waste of time! would give no stars if that was an option!! Ordered 3 weeks ago, still not received order! Contacted customer services not interested told to wait until, lied to about parcel, sent th... See more

Order hasn't arrived within the timeframe given. They use a Polish courier which you can't get through to. No response from 24MX customer care either via e-mail. Absolutely useless. AVOID at all c... See more

the worst online shop I've used, ordered some pants in a medium took over a week to come and they was wrong come in a size XL, sent back to change for the correct size took over 2 weeks for me to rece... See more

I’ve waited over a month for my parcel. Delivery was never attempted although it says it was. Apparently I rejected parcel as it was damaged. I’ve never seen the parcel or the delivery people... See more

When the order arrived, the package was damaged and 3 out of the 5 items ordered were missing. I explained this in an email as soon as it was received. Also I informed customer service that these were... See more

Never did receive my order. Had to go through bank to get refund as no contact number and customer service email reply was next to useless. Tracking system constantly said order with courier but n... See more

Helmets are not supplied with a gold ACU sticker. I'd expect any helmet in the UK to have one, however for something that is obviously going to be used for competition, it's not right that they don't... See more

Absolute joke that a company that sells vehicle parts has a policy like this in place ( see below ) “ Important Note on Delivery Times If you order multiple products, your entire order wil... See more

Sent me the wrong item, i ordered 2 new complete 17inch supermoto rims i received 1 19inch rear motocross rim in a totally different colour, very slow to respond to emails, and eventually got told i n... See more

Packages sent at two different times. Second tent parcel thrown off the side of the van 1/2 mile away from my house. Luckily a neighbour walking a dog saw the package with my address and came and t... See more

Asked to cancel my order because it had not shipped yet, they said they can’t cancel it. Then proceeded to dispatch it 2 days later. Took over a week for my helmet to arrive to the UK for DPD to lea... See more

We have purchased a stand and handlebar grips from these people, both were rubbish, the stand would not lift the 125cc bike,and it was too high to fit underneath. The handle bar grips are not worth f... See more

I’m extremely disappointed with my experience. I placed an order that I never received, yet the system shows it as “delivered.” Despite this, 24MX apparently considers the issue closed and has offer... See more

Very Disappointed with the Delivery I placed an order on the 5th of April and, to this day, there’s still no update on my package. What’s even more frustrating is seeing so many other reviews menti... See more

I ordered a helmet and set of goggles for my son as a Xmas present. After waiting 2 weeks for delivery a pair of boots was delivered. Customer service has not been helpful at all. To top it off they w... See more

Still waiting on my parcel to arrive that has been with the courier for 2 weeks. No way to actually speak to a customer service advisor on the phone and all email responses have been generic with no a... See more

Ordered 3 clothing items on the 2nd december with an estimated delivery date of 15th Dec. It is now the 30th Dec and no contact from the courier and only apologies from 24mx. No action, no refund no c... See more

Deliver was poor. Took several extra weeks to arrive after delivery date. The courier did not knock on the door, arrived and then left taking the parcel to a depot where we then had to fetch. Sadly I... See more

Order number: 70688060 On 20/03/25 I was supposed to receive a package from you, but during tracking I saw the following information: Address problems (insufficient address). I contated parcelfor... See more

Take payment then don't deliver you can't call them everything done by email and don't get back to you for days .. eventually offered refund or replacement but when you replied saying refund there's n... See more

I was looking for a full face helmet for my son has recently got into mountain biking. Not wanting to pay silly money for the likes of the fox or leatt brands as a first time fulI face user. I stumble... See more

Easy to place order. Despite being shipped from Sweden it didn't take long to arrive, and it was within quoted dates. I bought a 509 insulated monosuit (artic onesy) Awesome product and just as the de... See more

(Introducing My Fiancée to motocross) Spending my hard earned money on a full mx kit out for my fiancée to introduce her into the world of mx by getting her a full Fox trousers and top set Alpin... See more

Excellent service, ordered a front brake service kit for yamaha wr . Plenty of updates on delivery and it was delivered 2 days quicker than expected. Please with service. Used these guys a few times... See more