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acilearning.com Reviews 1,221

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the engaging and informative content provided, highlighting the effective presentation style of the instructors. People find the videos and virtual labs particularly helpful for practical learning. Consumers value the platform's user-friendliness and comprehensive nature, noting its suitability for both beginners and experienced professionals. The staff is generally well-received, with reviewers praising their knowledge and ability to explain concepts clearly. The technology employed is also considered a strong point, enhancing the overall learning experience. However, there are mixed opinions regarding the website's user interface, with some users experiencing technical issues such as crashes and difficulties in navigation.

Based on these reviews

Rated 4 out of 5 stars

Content is good with experienced educators. I will need to give the recent website UI changes a try. The next issue to resolve with be updating the Android and iOS apps as they tend to crash and have... See more

Rated 4 out of 5 stars

I came from ITPro.tv. ACI learning has a more corporate and sterile versus ITPro.tv. While the content is high-quality, the website is starting to feel a little aged. I made a recommendation for... See more

Rated 4 out of 5 stars

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+. A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content i... See more

Rated 4 out of 5 stars

The people in the videos are really nice and easy to listen to. I almost use it as a background tv show. But sometimes certification focused courses stray a little from the curriculum or focus on th... See more

Rated 5 out of 5 stars

Fantastic Training Courses! The guys and gals at ACI learning know how to make entertaining and informative videos. I specifically like how they have it setup like a "talk show" and how one host i... See more

Rated 2 out of 5 stars

Severe audio mic issues especially anthony sequiera on multiple courses. In many cases the volume and bass dofference between host and presenter are radically different. Quality of technical content h... See more

Rated 5 out of 5 stars

I really love the presentation style and the presenters themselves. To contrast ITProTV with other resources, it is so much more engaging to watch not just one presenter, but at least two relay inform... See more

Rated 1 out of 5 stars

I’ve been trying to cancel my account for a while now. When ACI Learning took over ITProTV, the price went up significantly. They transitioned existing customers over to the new platform, but didn’t p... See more

Rated 5 out of 5 stars

ACI Learning has a pleasant, intuitive environment for the content. It is very important to quickly find the course you need. They also have a lot of good tools to help you the way you want to study.... See more

Rated 5 out of 5 stars

it was much better than most other courses that I've had. this course kept me engaged with the amount of info that was given. on top of that, it never felt forced or robotic. I'd recommend this course... See more

Rated 5 out of 5 stars

I really like the instructors. They are very enthused about their subject matter and have the latest information. Sometimes technical learning can be quite dry, and they have a way of putting it out t... See more

Rated 5 out of 5 stars

Personally, I prefer self-paced learning to the classical school system. Therefore I'm really big on well-structured video courses with industry-leading instructors, and ACI Learning (itpro.tv) has... See more

Rated 5 out of 5 stars

The training materials were exactly what I needed. They broke down the concepts in ways that were easy to follow and retain for the exam. I was at a loss until I found this site recommended on Reddit.... See more

Rated 5 out of 5 stars

I had issues logging in but I was just going to the wrong portal. Multiple people reached out to help and even followed up after to make sure I was taken care of. Great customer service. As far as act... See more

Rated 4 out of 5 stars

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos. A tiny issue with their virtual la... See more

Rated 4 out of 5 stars

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos... See more

Rated 2 out of 5 stars

The training materials provided was OK. Not great but useful. My issue is with the admin. My business closed so, when I received the renewal invoice (30 days before renewal) I immediately emails to ca... See more

Rated 5 out of 5 stars

I love how easy this platform is to navigate, and the lessons are fantastic! If you're getting into IT or just brushing up on your skills, I'd highly recommend it.

Rated 5 out of 5 stars

I’ve used ITPRO.TV from a different website in the past and I was really a fan of the presenters and how they go through the material. I’d always used a different website but now that the courses are... See more

Rated 1 out of 5 stars

The different sites and logins are confusing, and I had issues getting logged into just to see my subscription info. The MS-700 Teams videos were well out of date. There were no practice test or... See more

Rated 2 out of 5 stars

Main thing is the teaching method. Same as most poorly managed schools. Just state the info and memorize. No real application or deeper learning. Im am a slow learner but I dont see this any different... See more

Rated 3 out of 5 stars

Well the content and delivery is good, just very wordy and all the fluff stories I can do without. I am here to learn and grow. And don't want to waste money on content that I have to swim through to... See more

Rated 1 out of 5 stars

ACI Learning purchased IT Pro TV, and then laid them all off. The biggest reason I subscribed to ACI Learning was to use the IT ProTV content. That content was unique and very entertaining to watch, w... See more

Rated 3 out of 5 stars

Training content is decent, if a little outdated, went through MD-102 mid 2025, the last update of content was late 2023. Website is also a little clunky, appears to be several portals/pages linke... See more

Rated 3 out of 5 stars

I had a REALLY hard time getting access for the CompTIA bundle package that I paid for and it took about a full week to get resolved. This is why I can't rate it a full five stars, however, the conten... See more

Rated 2 out of 5 stars

Does it have a wide variety of content for different pruposes? Yes. Does it actually work or do they actually support when things go wrong? Absolutely not. I have been unable to access the practice... See more

Rated 3 out of 5 stars

Everything is great until you have an issue with payment ( which there was no issue financially ). My account has been on hold for about 2 weeks with no assistance at all. I’ve contacted support m... See more

Rated 4 out of 5 stars

The wide variety of courses that were available and their lab environments. Their method of teach with the talks can be helpful as well, the little jokes slipped in here and there keeps it fun and eng... See more

Rated 1 out of 5 stars

During Video playback and during chats with an agent, it would give an error and I would then have to log back into the site or with the agent chat I had to click on "reconnect" cannot load new mess... See more

Rated 2 out of 5 stars

The best thing I can say about ACI Learning is that its a joke. When I complete a course, the website does not automatically print out a certificate, we have to take a screen shot of the 100% completi... See more

Rated 4 out of 5 stars

i love that how yall have courses for everything i need and they include practices and other stuff like that. The only problem i had was when i switched to a different computer i coud not for the lov... See more

Rated 2 out of 5 stars

The comptia a+ exams are out of date and have not included the latest exams for the practice exams. The video content does not cover enough of the exam objectives and clearly skips over many areas.

Rated 5 out of 5 stars

I love how FUN it can be to learn technical material. Usually that can be a struggle, but Anthony Sequeira makes it easy AND fun!!! Getting these technical certifications are very useful to my car... See more

Rated 5 out of 5 stars

We find the ACI learning platform to be easy to use as well as comprehensive. Our technicians have used this platform for training on numerous Microsoft certifications. It's also very reasonably pri... See more

Rated 4 out of 5 stars

So far so good, I like the videos and the content. However, I would like to see some class like lesson plan than can be followed. Instead of watching video after video. If a student isn’t disciplined... See more

Rated 4 out of 5 stars

As a new user diving into cybersecurity, ACI Learning has been a solid starting point. The platform is user-friendly, and the training content is well-structured with real-world examples. Instructors... See more

Rated 4 out of 5 stars

The videos are fine. Kind of come off more like podcasts, but still informational. The labs were the main reason I went with ACI and have been pleased with them so far. The wide range of knowledge bas... See more

Rated 4 out of 5 stars

The learning experience has been great. I feel prepared for my upcoming CompTIA Linux+ certification exam, and I am excited to learn and study for more certifications. The labs included with every c... See more

Rated 3 out of 5 stars

I hate that there are no new courses. That was the best way for me to learn anything in tech. The conversations between the eduetainers. I've tried other resources like Dion and Mike Chapple but ACI a... See more

Rated 5 out of 5 stars

This service is great! me and my team have spend a lot of time listening to the great experts. It has boosted our knowledge greatly and i am really thankful for that. The most positive thing is th... See more

Rated 5 out of 5 stars

The learning platform is easy to navigate and lessons are truly great! Would highly recommend for anybody looking to get into IT or brushing up on their skills!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review ACI Learning has been an excellent resource for expanding my IT knowledge and sharpening real-world skills. The courses are well-structured, up to date, and taught by instru... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Learning Center
  5. Training Centre

Written by the company

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts. Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance. With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Miss the old crew

Very sad all of the very established teachers were let go and the platform changed so much. It was atleast at the time, the easiest to follow along with.

2 February 2026
Rated 5 out of 5 stars

Fantastic Training Courses!

Fantastic Training Courses!

The guys and gals at ACI learning know how to make entertaining and informative videos. I specifically like how they have it setup like a "talk show" and how one host is the "expert" who explains concepts and the other host who asks the questions that the viewers might be asking as well. I couldn't ask for a better training experience. They have courses that span a wide variety of certifications/career paths and training labs !!

6 February 2026
Rated 5 out of 5 stars

Easy to use and comprehensive

We find the ACI learning platform to be easy to use as well as comprehensive. Our technicians have used this platform for training on numerous Microsoft certifications. It's also very reasonably priced and has saved us significantly on training material costs.

27 January 2026
Rated 4 out of 5 stars

It’s a good resource

The people in the videos are really nice and easy to listen to. I almost use it as a background tv show. But sometimes certification focused courses stray a little from the curriculum or focus on the wrong things.

As a website it’s pretty nice but if you pause a video and take too long to come back the video crashes and you have to refresh your browser

23 January 2026
Rated 4 out of 5 stars

Content is good with experienced…

Content is good with experienced educators. I will need to give the recent website UI changes a try. The next issue to resolve with be updating the Android and iOS apps as they tend to crash and have Chromecasting issues. An AI q&a section at the bottom of each video and topic time stamping would be nice, combined with a more active/promoted discussion forum.

19 January 2026
Rated 2 out of 5 stars

Don't use if you want actual help...

Does it have a wide variety of content for different pruposes? Yes. Does it actually work or do they actually support when things go wrong? Absolutely not.
I have been unable to access the practice exams for about a week now. It took me spamming the support email for a day to get any kind of response and then its just the help desk flunky saying "We're on it". I even provided all the diagnostics I could with the browser logs, results and such, even a full recounting of all the typical BS the helpdesk flunkies tell you to do to distract you from the fact that they aren't actually working your issue. I doubt they have even looked at what I sent to be honest because then they would see what the problem was. At this point I am demanding a refund since the only part of the service I need from them IS NOT WORKING AT ALL AND NO HELP IS BEING GIVEN.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is terrible.

I’ve been trying to cancel my account for a while now. When ACI Learning took over ITProTV, the price went up significantly. They transitioned existing customers over to the new platform, but didn’t properly transition their accounts. I’ve reached out to ACI Learning to cancel my account, but they’ve ignored my inquiries. Pretty crappy customer service.

3 January 2026
Rated 2 out of 5 stars

Quality control issues

Severe audio mic issues especially anthony sequiera on multiple courses. In many cases the volume and bass dofference between host and presenter are radically different. Quality of technical content has dropped severely from what itprotv produced. Too much focus on big screen tv slides and not enough on actual technical demonstrations. New Hosts seem to have little to no technical knowledge and many times talk too fast or seem to rush the SME who is there to train the viewer to become an expert in the area. Almost seems like the aim has been dumbed down to general knowledge rather than technical expertise training

1 January 2026

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