Ageas UK Reviews 21,826

Ok, so I haven’t needed to make a claim and hope I never do, but I can honestly say that Ageas stand on doing business in a professional, polite way. It is easy to speak with an adviser, there is no s... See more

This insurance company is amazing! Every time I’ve spoken to their staff or the claims line, they have been incredibly helpful and supportive. Chelsea, Sophie, and Bethan in particular always go... See more

We had travelled over an hour to collect a new car when the garage notified us that the driveaway insurance had not been set up. As it was a new vehicle and only registered the previous day we could n... See more

Hi, your site was easy to use, considering I'm a 64 year old with a hatred of all things technical !!. Your quote was higher than others but I simply felt comfortable with your no nonsense approach a... See more

Changed car insurance over from old car to new to us car , went from £32 to £92 a month ,over a thousand pounds a year , how can ageas justify that ! Which they obviously did small car to big car ect... See more

Complete & utter disgrace! Take your money & cancel your policy without informing you ! incompetent staff working there one in particular “AWA” - rude, disrespectful & needs to learn manners & people... See more

When my husband died, I emailed Ageas giving full details including all my contact details. For reasons unknown they kept writing to Paul using his details. After an apology they sent me a refund... See more

Auto Insurance Renewal. Once set up the process of renewing your car insurance is very simple and straight forward. No need to be checking other insurance web sites for cheaper quotes. All your i... See more

A retired female older driver with a small 1200 cc car , under 5k miles per year , with a 9 years no claims bonus to carry forward. I was being quoted over a thousand pounds by various companies wh... See more

I’ve just taken a car on salary sacrifice so my current car will be going on Monday, so I don’t need to pay for car insurance anymore. I currently pay Ageas monthly by direct debit, I went on their... See more

Competitive prices, easy to access your policy online if you need to make any changes. Other companies raise prices for renewal but Ageas keeps it low, hence It’s a third year insuring my car with Age... See more

My beloved car was hit by a third party while parked. Pleasantly surprised by the ease of working with Ageas; initial call handler was great, evidence easy to share, settlement figure was very reasona... See more

I had fire damage to my motorcycles creating a trauma for me, Thanks to Footman and Ageas,they pulled me out of this they were considerate and I had trust both ways. Market value was adve... See more

Renewal price was not competitive even though it was considerably cheaper than last years. They auto-renewed a week before the policy run-out date which i thought was a little cheeky but when I got in... See more

The whole task took approximately 5 minutes to make all required changes with no talking to robots or waiting in a queue listening to Greensleeves whilst being told how busy they are every 30 seconds... See more

An arsonist set my car on fire at just after midnight on 20th. I reported the next morning, sent photos etc and it was declared a total loss. I received a fairly reasonable settlement by morning of 22... See more

Ageas is good value Car Insurance… Have been with Ageas for around three years or so now. The policy renewal price always comes in at a highly competitive & decent price figure every year. Doesn’t se... See more

Disgusting service: lying staff. Avoid joining this car insurance group. Appalling service, driver admitted fault. Promise of manager calling back on many occasions, which never happen. Waited 2 year... See more

I would have given 5 stars as the first 5 years with this company were brilliant, however when it came to the latest renewal they increased the quote by £1200.00 which I just don’t understand how you... See more

Geoff was so calm and good at explaining what was needed - I was already stressed from previous failed attempts of help from previous agents but Geoff was able to keep me calm and fixed my issue. Than... See more

Budget insurance suited as low annual mileage. Bought another car and tried to call, to switch insurance - absolute bloody waste of time. Don't want to talk to customers-just want us to use web or... See more

Great initial price really easy smooth process right up until it isn’t Quoted £34 a month had to change the start date bringing it forward by 2 days still well over a week away price went up why????... See more

For my mums Xmas present I pay for her Home Insurance, which is what I have done for years using the Post Office. My mum is 96, in good health and has NEVER made a claim on an insurance policy. But... See more

My storm damage claim was refused because wind speeds were said to be around 44mph, not 55mph. However, there is no minimum wind-speed requirement anywhere in my policy documents (policy booklet, IP... See more

First of all the comparison site quoted my one price and then literally gone through the review page, sorry cant offer you a quote, it takes you back to the start of the process (bearing in mind i hav... See more

Tedious as I was unable to amend my renewal quote online in My Account prior to renewing my car policy. Chat function is time consuming and policies are too detailed, in my opinion, to be concluded b... See more

Aegas Car insurance. 20th Feb 2025. Car parked outside my house struck by another vehicle. A no fault claim. Thats when the "hoop jumping" started. Collected video and witness statements. Car went off... See more

Please be aware about taking out ANY insurance cover with this company. One Call/Ageas. A complete nightmare following a break-in for contents cover. Make a claim so difficult in the hope... See more

Worst car insurance ever!! Absolutely RUBBISH. Made a claim over a week ago and my vehicle is still not fixed by their garage, I’ve not been provided with no courtesy car either. Called on numerous ti... See more

Have been with Ageas for 3 years using online services,last year my house and contents insurance was £170,got the renewal and new price would have been £268.No explanation,no floods or storms in NN8... See more

Be wary about using Ageas. Had an issue where I made an error and forgot to updated vehicle registration mark. Got stopped by police and explained issue. Police asked for letter of indemity from i... See more

They double dipped my bank account via the Direct Debit and as I'm on a minimum state pension screwed my finances up TOTALLY. I complained and they've CANCELLED my car insurance so I'm unable to d... See more

Company cancelled my policy without making me aware. I had received an email to send my NCD which I had done 3 times. I then raised the issue with ageas colleagues which didnt understand listen to m... See more

Terrible insurance company to deal with they don’t not take responsibility for their driver. He crashed into me after running a red light then proceeded to running away this happened 2 weeks ago and n... See more

Yet again They refuse to respond, but simply pass me on to their odious loss adjuster, Crawford. The reviews on Crawford average 1.4 stars and reading them, that’s because 1 is the minimum rating.... See more

Insured with Ageas, had a RTC in March, referred to Ageas Law to deal with compensation claim. Other driver admitted liability. They have been chasing me to sign off the medical report, which I can't... See more

Had to phone Ageas to cancel a policy. It was so easy to get through plus the agent, Nicola, was excellent in every way, friendly, helpful, knowledgeable and made me feel at ease. So many companies co... See more

Spoke to Steph on-line after my father's bereavement in order to transfer policy into my mum's name. I thought it was going to be a nightmare - cancelling one policy, taking out another etc. But no,... See more

Had started shopping around for an alternative car insurance quote as I fully expected my renewal quote to be uncompetitive for a second year. Goodness me, I was so wrong. My cover had come down in pr... See more

Frustrating auto-renewal which seems to default to being on and rising premiums. Ageas claim make auto-renewal sound simple, but it feels like a trap. Each year the premium goes up with no added benef... See more

All okay & reasonably easy to take out the insurance which was almost half the price quoted by my previous insurer. In fairness I'm not one for paperwork. But absolutely nothing through the post from... See more

Sent proof of NCD for previous vehicle and policy that had ENDED and vehicle SOLD - but told "NCD can only apply to one policy at a time" and threatened to reduce to 0 years or cancelled in 14-days. T... See more

AVOID FOR CAR INSURANCE! If you make a mistake on your details they charge around £90 (+ interest if on instalments) - asked how much to cancel the policy within 14 days cooling off period and that ca... See more

Had to chase my settlement figure from my claim from Ageas today. 2 weeks since sending estimate but got there in the end. £404 is missing though from what I sent in though. Still no answer as to... See more

I’ve just transferred my car insurance from Directline to Ageas mainly because Ageas saved me £700 for the same policy. Also when I telephoned Directline to check the details of my renewal I spoke to... See more

Easy enough to take out insurance online. However I had to cancel my insurance policy within 15 hours. I was charged £20 cancellation fee which seems excessive, only part of my payment is being re... See more

Unable to change insurance over to new car online. Tried from several different devices and different browers, but website crashed every time I tried to confirm my new car's details. Phone lines close... See more

Horrendous customer service. Cancelled my policy on 9th March & paid a cancellation fee on the same day, only to find on the 28th March when logging on to find proof of my NCD that it was still live.... See more