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AirFreight.com Reviews 1,559

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its efficiency and reliability. People appreciate the speed of delivery and the proactive communication, with constant updates and accurate ETAs. Consumers also value the professionalism and friendliness of the staff, who are described as helpful and easy to work with. The company excels in handling urgent and time-critical shipments, providing quick responses and seamless coordination from pickup to delivery. Reviewers emphasize the company's ability to meet challenging requirements and provide transparent information sharing. Customers are particularly impressed with the team's dedication, efficiency, and the peace of mind they provide during critical moments.

Based on these reviews

Rated 5 out of 5 stars

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded firs... See more

Rated 5 out of 5 stars

I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

Rated 5 out of 5 stars

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need. He worked very fast on our request and was always available for question... See more

Rated 5 out of 5 stars

Steve Steve Steve ..... it's always about the person behind the experience. I must say that AirFreight services are beyond the industry standards from emergency call at odd hours, meeting challengi... See more

Rated 5 out of 5 stars

From the moment I spoke to Kevin I was 100% thrilled he jumped in and didn't hesitate to help me find a solution for freight I needed ASAP going from a remote location to it's destination as a hot sho... See more

Rated 5 out of 5 stars

We had a last minute need to go from Dallas to Portland. These guys not only had the best price but the gentleman that delivered showed up with an hour after our call and got it to Portland earlier th... See more

Rated 5 out of 5 stars

Andy made the entire experience great from our initial phone call to updates along the route and pictures to ensure the shipment arrived on time. Would definitely use AirFreight.com again to ship our... See more

Rated 5 out of 5 stars

The service was phenomenal. Kevin was outstanding from my initial call for a quote through the whole process. Communication was excellent, constant updates on where the route was and updated ETA's.... See more

Rated 5 out of 5 stars

We cannot thank AirFreight.com and especially Todd enough for their incredible service during a critical moment for our business. When we found ourselves in an emergency situation needing an engin... See more

Rated 5 out of 5 stars

Dealing with Steve was as transparent as could be from the get go; -we obtain rate almost instantaneously -kept us informed/updated every step of the way Overall, great job!

Rated 5 out of 5 stars

The patience of your company representative, who walked me through the process. Then, as explained, the product was picked up at the specified time, and before I knew it, the product arrived at the... See more

Rated 5 out of 5 stars

these guys are very professional, got our delivery to us faster than expected. we will definitely use again if we need a fast delivery. would highly recommend

Rated 5 out of 5 stars

Expensive, but flexible. We were in a situation that no other company was able to guarantee. They made it happen and removed a big liability that opened up from another company missing their deadline.... See more

Rated 5 out of 5 stars

John Mark Peterson was very helpful. He got the freight that we needed delivered in a very timely manner as well as keeping me informed of the progress as it happened.

Rated 5 out of 5 stars

Andy was highly professional and provided awesome support and follow-up. I was super pleased with his service and with your company as a whole, and I would definitely use your services again.

Rated 5 out of 5 stars

Great experience. I dealt with john who was extremely helpful. Quick to respond to my questions and concerns. They delivered quickly and went above and beyond. I will definitely use them again.

Rated 5 out of 5 stars

Kevin is the man when it comest to air freight. He takes care of business and has never missed a critical deadline. I use him for air freight to Hawaii where I ship custom boxes to sea food processors... See more

Rated 5 out of 5 stars

The guys were great! I was in a pinch getting some equipment for a weekend job and within 10 minutes of being on the phone they had pickup and delivery scheduled for same day. Will definitely be using... See more

Rated 5 out of 5 stars

This has been the best freight service I have worked with in 30 years of my career. Very quick response, prompt service and continuous updates on the freight. I would highly recommend Andys service.

Rated 5 out of 5 stars

Airfreight company is a company that knows what they are doing when it comes time is on point, no delay tactics , the delivering service is marvious, serious, punctual, faster and more convenient. W... See more

Rated 5 out of 5 stars

I had an excellent experience with Airfreight. Their communication was outstanding—they picked up the equipment on time and delivered it exactly as scheduled. The team was professional, friendly, and... See more

Rated 5 out of 5 stars

AirFreight.com provides truly exceptional service. We recently needed an urgent, time critical shipment hendled, and their team managed the entire process flawlessly

Rated 5 out of 5 stars

This was my first time shipping freight. Andy made the process very simple and my shipment arrived on-time and in perfect condition!

Rated 5 out of 5 stars

10/10 highly recommended! Very quick arrival, the driver was professional and showed up at the delivery location within the timeframe needed. We will definitely use again!

Rated 5 out of 5 stars

We recently used Air Freight to transport a large generator from the Midwest to Gainesville, FL, and the experience was excellent from start to finish. John Mark & team kept us updated throughout the... See more

Rated 5 out of 5 stars

I used to pick up the trailers from them and drop them off at airport, they were great and friendly it used to take me 40 minutes to go round trip, but ones I knew them the shipping and receiving peop... See more

Rated 5 out of 5 stars

John (Sales) & Rudy (Driver) were soooooo amazing! They saved the day for my business and wedding in November. Brought tables from California to Texas in 29 hours. I am so so thankful for them forever... See more

Rated 5 out of 5 stars

We are very grateful for the service AirFreight.com was able to provide. They were very quick to respond and made the process as efficient as possible. Thank you!

Rated 5 out of 5 stars

A great company who offers excellent services. Looking forward in having more experiences with AirFreight.com. Thank you.

Rated 5 out of 5 stars

we had a last minute hot shot delivery needed. they made it happen and we received our shipment on time.

Rated 5 out of 5 stars

Driver was amazing and came though despite poor weather and a tight schedule

Rated 5 out of 5 stars

This company was wonderful to work with. They were on time, professional and very good at communication.

Rated 5 out of 5 stars

service was exactly what was promised. you get calls text messages along the way. we were in a jam and you guys came thru for us big.

Rated 5 out of 5 stars

My experience with Airfreight was exceptional. Communication throughout was superb - they collected the equipment punctually and delivered it right on schedule. The entire team demonstrated profession... See more

Rated 5 out of 5 stars

John Mark was receptive and communicative throughout the entire shipment process. Will recommend and use again for future shipment needs!

Rated 5 out of 5 stars

AirFreight seamlessly guided us through every step of the way with unparalleled professionalism and first-class service.

Rated 5 out of 5 stars

Fast and easy quick turnaround, Got my delivery fast and headache free

Rated 5 out of 5 stars

I was kept up to date with the status of pick up and delivery. The freight handling was very well done and the driver was kind.

Rated 5 out of 5 stars

Fast Responsive Communicated where the driver was and Updated ETAs

Rated 5 out of 5 stars

John Peterson was a huge help getting my package to me ASAP!

Rated 5 out of 5 stars

AirFreight.com delivered excellent service - fast, reliable, and very professional throughout the entire shipping process!


Company details

  1. Logistics Service
  2. Delivery Service
  3. Freight Forwarding Service
  4. Shipping Company
  5. Shipping Service
  6. Trucking Company

About AirFreight.com

Written by the company

AirFreight.com is an expedited logistics company that specializes in airborne and time critical ground deliveries. Founded in 2006, it has helped thousands of businesses transport and deliver products quickly and efficiently.

Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.

Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.

Expedited Air Freight and Ground Delivery Services

Written by the company

24/7/365 Coverage
Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
Single Point of Contact
Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
Time Critical Freight
Select from a vast suite of expedited, same-day and time-critical services to fit your needs.

We're A Bonded Carrier

Elite Bond Status

Your Transaction Is Insured And Guaranteed!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great Service

John Mark Peterson was very helpful. He got the freight that we needed delivered in a very timely manner as well as keeping me informed of the progress as it happened.

3 February 2026
Rated 5 out of 5 stars

Pro Shippers with Great Communication

Jason Knox and Air Freight were top-notch. Best communication and service I've had with a shipper in a very long time. I had a time-critical shipment that didn't get picked up, and they responded first, had a driver to the location with 1.5 hours, and delivered in time to the customer. They communicated every step of the process including sending photos of the pickup. I will be using them again

3 February 2026
Rated 5 out of 5 stars

Dependable.

Expensive, but flexible. We were in a situation that no other company was able to guarantee. They made it happen and removed a big liability that opened up from another company missing their deadline.

31 December 2025
Rated 5 out of 5 stars

10/10 highly recommended

10/10 highly recommended! Very quick arrival, the driver was professional and showed up at the delivery location within the timeframe needed. We will definitely use again!

8 January 2026
Rated 5 out of 5 stars

My experience with Airfreight was…

My experience with Airfreight was exceptional. Communication throughout was superb - they collected the equipment punctually and delivered it right on schedule. The entire team demonstrated professionalism, warmth, and made the process effortless. I highly recommend their services!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

very professional

these guys are very professional, got our delivery to us faster than expected. we will definitely use again if we need a fast delivery. would highly recommend

25 November 2025
Rated 5 out of 5 stars

John (Sales) & Rudy (Driver) were…

John (Sales) & Rudy (Driver) were soooooo amazing! They saved the day for my business and wedding in November. Brought tables from California to Texas in 29 hours. I am so so thankful for them forever! I owe them my life!!!

21 November 2025
Rated 5 out of 5 stars

Kevin is the man when it comest to air…

Kevin is the man when it comest to air freight. He takes care of business and has never missed a critical deadline. I use him for air freight to Hawaii where I ship custom boxes to sea food processors. Sometimes they need stuff faster than ocean and that is when I call Kevin.

6 November 2025
Rated 5 out of 5 stars

Very professional and always available.

Chris Noe explained everything they can provide very well, and we realized quickly that it was the perfect fit for our need.
He worked very fast on our request and was always available for questions and updates.
Everything went great and we were able to get an urgent part delivered in an amazingly short turnaround to our customer.

29 October 2025
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Airfreight. Their communication was outstanding—they picked up the equipment on time and delivered it exactly as scheduled. The team was professional, friendly, and easy to work with. Highly recommend!

28 October 2025

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