Arden Estates Reviews 897

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the staff for being supportive and helpful throughout the entire process. Consumers highlight the excellent service provided and the positive attitude of the agents. Customers are satisfied with the customer service received, noting that the team is always available to answer questions and provide reassurance. Reviewers also appreciate the quick response time and the proactive approach in keeping them informed every step of the way. The communication is clear and professional, making the entire experience smooth and stress-free.

Based on these reviews

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updat... See more

Company replied

Rated 5 out of 5 stars

Would recommend Arden Estates to anyone putting their property on the market. Every member of the team did their job above and beyond! Romily was always in touch and was positive and reassuring, along... See more

Company replied

Rated 5 out of 5 stars

In the UK, we noticed that so many estate agents don’t go the extra mile and are just there to facilitate rather than guide. This is not the case with Arden! We were purchasing our first home i... See more

Company replied

Rated 5 out of 5 stars

Arden were excellent estate agents and helped guide us through the process of selling our house in Cofton Hackett. Romily and the team were brilliant at managing the viewings and Amy was great at kee... See more

Company replied

Rated 5 out of 5 stars

We've just purchased our first home and couldn't have done it without Amy. The sale wasn't without challenges outside of Arden, but we felt supported by Amy throughout - chasing and updating on our be... See more

Company replied

Rated 5 out of 5 stars

Dealt with Arden’s Bromsgrove in February when a house we had seen come up for sale. We knew we needed our house to be put on the market quickly to be considered by the sellers estate agent. Savannah... See more

Company replied

Rated 5 out of 5 stars

From start to finish our experience with Arden estate agents Redditch has been superb. Every member of the team has been very helpful throughout the entire sale process. In particular Halinka, our sal... See more

Company replied

Rated 5 out of 5 stars

We were really happy with the process with Arden from start to finish. Excellent communication, called us back when needed and didn't leave us waiting for responses. Really easy to get along with, rea... See more

Company replied

Rated 5 out of 5 stars

Arden’s Bromsgrove have been great throughout. From the start of the process, to all the agents who did the viewings and kept me updated and finally to Jayne Bennett, the sales progression manager, wh... See more

Company replied

Rated 5 out of 5 stars

From our initial meeting with Dominique, through our sale journey with Millie, Holly, Eve and the rest of the team, Arden Worcester were amazing. They took the time to understand our property, work ar... See more

Company replied

Rated 5 out of 5 stars

The team at Arden Worcester have been nothing but incredible with helping us purchase our first home! Special thanks to Eve, Holly and Leanne who have all endured our endless questions and made us fee... See more

Company replied

Rated 5 out of 5 stars

Arden’s in Worcester from the very beginning have provided a great service in terms of marketing, achieving many well qualified leads of interest and great follow up to close the deal. I can’t say... See more

Company replied

Rated 5 out of 5 stars

We bought a home from Adren Estate agents. From start to finish it was very professional and good communication. Especially enjoyed using the online features for adren so I could put an offer in... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Arden Estate Agents. I dealt with the Worcester Office, Dominique, Leanne and the team are very professional, friendly and excellent with updates and communication. Every step of th... See more

Company replied

Rated 5 out of 5 stars

Thank you to the whole team , helping me to navigate through the process, huge thanks to Amy , who kept me updated When I heard Amy’s voice on the phone I knew things were going to be ok , cannot pra... See more

Company replied

Rated 5 out of 5 stars

Amy was absolutely brilliant. This was a really difficult house sale of my late mothers home. Our solicitors were very slow and our buyers were desperate to move in. However, in all of this Amy and Ar... See more

Rated 5 out of 5 stars

We recently had a house viewing with Eve and we were impressed. She was warm, personable, and very knowledgeable about the property. Eve took the time to answer all our questions and made us feel comp... See more

Company replied

Rated 5 out of 5 stars

We sold our house with Arden and also ended up buying a house which Arden were selling. All of the ladies were great. They always kept us up to date and got back to us quickly. If someone couldn't hel... See more

Company replied

Rated 5 out of 5 stars

I was extremely pleased with the service from Arden Estate Agents. From start to finish, the team were professional, friendly, and very easy to deal with. The whole process was smooth and stress-fre... See more

Company replied

Rated 5 out of 5 stars

Second time I have used Ardens in the last five years. From the initial valuation to the exchange of contracts the staff kept me updated on the progress of my sale in a friendly and helpful manner. Th... See more

Company replied

Rated 5 out of 5 stars

Seamless from start to end, no question was too big or silly. We were kept fully informed about the process the whole way along. I appreciated that Leannne would check-in and update up with any news a... See more

Company replied

Rated 5 out of 5 stars

Very friendly, helpful people. It was easy to discuss problems with different members of staff because they communicated well with each other as well as me. There were several difficulties during the... See more

Company replied

Rated 5 out of 5 stars

Bought a house from Ardens. Very accommodating with viewings and didn't feel rushed. Olivia in the office was always pleasant and helpful likewise Leanne who kept me informed. Thank you Ardens for... See more

Company replied

Rated 5 out of 5 stars

We put our house up using Arden and we had an offer within the first week the team are absolutely amazing can’t do enough for you corresponding daily, they actually sold our previous house too. Tan... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience! The whole team was very helpful, kept me updated every step of the process, very professional but warm and kind in the same time 😊 Olivia is one of the young ladies who... See more

Company replied

Rated 5 out of 5 stars

Its been a while we made a purchase through arden estate. Romily and the team especially Ammy woollasten were brilliant from start to finish. Ammy was great at coordinating everything from with sal... See more

Company replied

Rated 5 out of 5 stars

Arden's don't just find a buyer for your property they ensure the sale gets completed. Great communication throughout the whole process from initial price setting to completion. Leanne was always up... See more

Company replied

Rated 5 out of 5 stars

We sold our house back in July. Pete came out to give us some information initially and did a great job of getting it on the market quickly. Pete did this alongside his colleagues who came to take exc... See more

Company replied

Rated 5 out of 5 stars

All the staff at Arden Estates were friendly and professional. Amy dealt with us once the sale progressed and was very supportive during what was a frustrating experience with other professions involv... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Arden Estates Worcester. We found Dominique & the entire team to be efficient, polite, and did exactly what they promised. The whole process was smooth, and they kept me... See more

Company replied

Rated 5 out of 5 stars

We recently bought a property through Arden and all the staff were great, from arranging viewings to start with and when our offer was accepted, Leanne was our main contact. Leanne was brilliant... See more

Company replied

Rated 5 out of 5 stars

Outstanding, first class service from Arden! They sold my parents property within a week and well above what we expected! The whole team are amazing from Dominique who proposed exactly what price to... See more

Company replied

Rated 5 out of 5 stars

Very helpful, professional & friendly team - Adam, Sunny & Fran all helped with the sale. Great communication, kept me informed every step of the way & nothing was too much trouble. Thanks to all inv... See more

Company replied

Rated 5 out of 5 stars

Highly professional and responsive service from Adam and the rest of the team at Arden Estate agents in Barnt Green. Particularly Sunny who always went the extra mile to support us with our purchase.... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer I couldn’t have been happier with my experience with Arden. My main dealings were with Gracie, and then also Amy and they were both so nice and helpful…and on my completion day g... See more

Company replied

Rated 5 out of 5 stars

I dealt with both Nina and Katie at the Redditch office. Both incredible in so many ways. I honestly could talk about them for ages. I would highly recommend and would return without any hesitation in... See more

Company replied

Rated 5 out of 5 stars

Amy was absolutely amazing. This was a really difficult house sale. Birmingham City Council and the buyers solicitors were very difficult. However, in all of this Amy and Arden Estates were truly a sh... See more

Company replied

Rated 5 out of 5 stars

Fantastic support throughout the entire process. Gracie and Amy were both a pleasure to deal with from start to finish - friendly, professional, and always helpful. Communication was clear througho... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Our vision is to significantly improve the quality of lives of the people we deal with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend …

We bought a home from Adren Estate agents.
From start to finish it was very professional and good communication.
Especially enjoyed using the online features for adren so I could put an offer in and track other houses i had viewed.
Would recommend

5 February 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind feedback! We’re really pleased to hear you had a smooth experience and found our online features helpful for viewing and tracking properties. It’s great to know the process felt professional and well-communicated — thank you for the recommendation!

Rated 5 out of 5 stars

Fantastic support throughout the entire…

Fantastic support throughout the entire process.

Gracie and Amy were both a pleasure to deal with from start to finish - friendly, professional, and always helpful. Communication was clear throughout, and they made the whole process feel smooth and well supported.

30 January 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re so pleased to hear Gracie and Amy made the whole process feel smooth and supported. They’ll be thrilled to know their friendly and professional approach made a real difference. Thanks again for the lovely feedback!

Rated 5 out of 5 stars

Outstanding Service

From instruction to completion, the team at Arden have been superb. First class communcation, extremely professional and informative. We wouldn't hesitate in recommending them and would instruct them again in a heartbeat. With special thanks to Millie, Leanne and Holly. Great work ladies!

30 January 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience from start to finish. Millie, Leanne, and Holly will be so pleased to know their support and communication made a difference. We truly appreciate your recommendation — and we’d be honoured to work with you again in the future! Great to have been part of your journey!

Rated 5 out of 5 stars

Sale and purchase

A huge thank you to the team at ArdenEstate Worcester. The whole team that were part of my journey were so supportive and communicated so well. Leanne you have been brilliant , with calls and emails, you got us to the finish line. Thank you.

16 January 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased the Worcester team were able to support you throughout your journey, and that Leanne’s communication helped get everything over the finish line. She’ll be thrilled to hear your kind words — thank you again, and all the best in your new home!

Rated 5 out of 5 stars

Dealing with Ardens was very easy.

Dealing with Ardens was very easy.
They were quick to respond and always on hand to assist.
Buying a new property is never easy, but Ardens and there team made it a very easy transition.
Sunny was a breath of fresh air and in my opinion went above and beyond,

15 January 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind feedback! We’re so glad to hear the team helped make your move as smooth as possible — and that Sunny made such a positive impression. He’ll be thrilled to know his support meant so much. We really appreciate your kind words and wish you all the best in your new home!

Rated 5 out of 5 stars

Absolutely perfect experience with no…

Absolutely perfect experience with no issues and down to professional, helpful staff all round. I cannot praise all the staff enough for making a potentially stressful time totally unstressful

9 January 2026
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased to hear the team helped make the whole experience smooth and stress-free for you. Your kind words mean a lot to us — thank you again for choosing Arden!

Rated 5 out of 5 stars

Excellent service

From start to finish our experience with Arden estate agents Redditch has been superb. Every member of the team has been very helpful throughout the entire sale process. In particular Halinka, our sales progessor, was extremely helpful and she expertly helped us to navigate our move. She was always on hand to answer our queries and provide reassurance. We would highly recommend Arden.

15 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your lovely feedback! We’re delighted to hear your experience with the Redditch team was such a positive one. Halinka will be so pleased to know her support and guidance made a real difference throughout your move. Thank you for the kind words and recommendation — we wish you all the best in your new home! 🏡

Rated 5 out of 5 stars

Easy house sale!

We sold our house back in July. Pete came out to give us some information initially and did a great job of getting it on the market quickly. Pete did this alongside his colleagues who came to take excellent pictures of the property which without a doubt helped sell it quickly. Amy was our most constant point of contact and I can’t rate her highly enough. Lots of phone calls and some really good advice along the way. She’s very personable and friendly along with a few laughs really made the experience top notch. Thank you so much everyone at Arden!

19 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re so pleased to hear Pete, Amy, and the team made your selling experience such a smooth and positive one. The great photography, quick turnaround, and Amy’s friendly and supportive approach clearly made a real difference — and we’re delighted it all came together so well. Thanks again for choosing Arden, and we wish you all the best in your next chapter!

Rated 5 out of 5 stars

What a good decision to use Arden!

I could not have been more satisfied with the service I received from Arden Estates Rubery and would recommend them wholeheartedly. From the first visit to value my property through to the day of sale I was impressed with the professionalism and friendliness of all the staff, with a special shout-out to the warm and wonderful Gracie and Amy, who could not have done more to progress my sale. The whole team were really enthusiastic about my house, knew the market and responded immediately to all my emails and phone calls. I am so pleased that I chose Arden to handle my sale.

12 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your experience with the Rubery team was such a positive one. Gracie and Amy will be thrilled to know their support made such a difference — and the whole team will really appreciate your kind words about their enthusiasm and professionalism. We’re so pleased you chose Arden and truly grateful for your recommendation!

Rated 5 out of 5 stars

The team is amazing and responds…

The team is amazing and responds promptly!
However, if the agents could take a little more time to understand the property details before customer visits, it would help avoid any incorrect information being shared.

5 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your feedback! We’re really glad to hear you found the team responsive and helpful. We also appreciate your honest comments regarding property details — it’s really useful for us to improve our service. We’ll make sure your feedback is shared with the team so we can continue to provide the best possible experience. Thanks again!

Rated 5 out of 5 stars

Very helpful & professional team

Very helpful, professional & friendly team - Adam, Sunny & Fran all helped with the sale. Great communication, kept me informed every step of the way & nothing was too much trouble. Thanks to all involved.

9 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re delighted to hear that Adam, Sunny, and Fran were able to support you throughout your sale and keep you well informed along the way. Your feedback means a lot to the whole team — thank you again, and all the best in your next chapter!

Rated 5 out of 5 stars

Highly recommend Arden Estates

Highly recommend Arden Estates! Clear and prompt communication and always on hand to help.

5 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind feedback! We’re really pleased to hear you found our communication clear and helpful throughout. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Arden are fantastic

Arden have been incredible dealing with the sale of our property. Every member of staff has a professional manner and highly efficient. We would thoroughly recommend Arden to anyone, their service has been first class.

9 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with the whole team and that the sale of your property was handled efficiently and professionally. Your recommendation means a great deal to us — thank you again!

Rated 5 out of 5 stars

Arden’s Bromsgrove have been great…

Arden’s Bromsgrove have been great throughout. From the start of the process, to all the agents who did the viewings and kept me updated and finally to Jayne Bennett, the sales progression manager, who is fantastic. All have been professional, friendly and supportive of the move and chasing where needed. Will defiantly recommend and use Ardens Bromsgrove again in the future!

9 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your lovely feedback! We’re so pleased to hear the Bromsgrove team supported you throughout, and that Jayne in particular made such a positive impact during the sales progression. Your kind words about the team’s professionalism and communication mean a lot — and we truly appreciate the recommendation. We’d be delighted to help you again in the future!

Rated 5 out of 5 stars

Truly grateful!

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updated, informed, and went above and beyond to get the exchange completed. I’m truly grateful for all her hard work. If you’re looking for an estate agents that really care about the clients then go with Arden’s!

9 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re so pleased to hear that Leanne was able to support you through a challenging situation and keep things moving. She’ll be absolutely delighted to know her efforts made such a difference. It means a lot to hear you felt genuinely cared for — that’s exactly what we aim for. Wishing you all the best in your new home, and thank you for the lovely recommendation!

Rated 5 out of 5 stars

Arden’s in Worcester from the very…

Arden’s in Worcester from the very beginning have provided a great service in terms of marketing, achieving many well qualified leads of interest and great follow up to close the deal.
I can’t say enough to recommend the whole team who gave exemplary support throughout the whole process.
John
07369280721

9 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your wonderful feedback! We’re delighted to hear the Worcester team provided such strong support from start to finish — from generating great interest to seeing the sale through. Your recommendation means a lot to us, and we’re so pleased we could help make the process a smooth one for you.

Rated 5 out of 5 stars

The team at Arden Worcester have been…

The team at Arden Worcester have been nothing but incredible with helping us purchase our first home! Special thanks to Eve, Holly and Leanne who have all endured our endless questions and made us feel at ease throughout the process!

5 December 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear that Eve, Holly, and Leanne were able to make your first home-buying experience a smooth and reassuring one. They’ll be so happy to know their support and patience made a difference. Wishing you all the best as you settle into your new home! 🏡

Rated 5 out of 5 stars

Amy was absolutely brilliant

Amy was absolutely brilliant. This was a really difficult house sale of my late mothers home. Our solicitors were very slow and our buyers were desperate to move in. However, in all of this Amy and Arden Estates were truly amazing. She was professional and very helpful. I would definitely use Arden again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to the team at Arden…

A huge thank you to the team at Arden Estates for their outstanding service and support. Tony and Paul went above and beyond to keep everything on track and were always professional, approachable and reassuring. I’m very grateful for their help in completing the sale of my property in a very short time and highly recommend them.

7 October 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re thrilled to hear Tony and Paul were able to support you so well and help get your sale completed quickly. They’ll be delighted to know their professionalism and dedication made such a positive impact. We really appreciate the recommendation — and wish you all the best in your next chapter!

Rated 5 out of 5 stars

Olivia Blizzard

Olivia Blizzard, our sales negotiator, was brilliant. Very patient, polite and knowledgable keeping us informed at all times of the progress which I feel is very important in a potentially stressful event

10 November 2025
Unprompted review
Arden Estates logo

Reply from Arden Estates

Thank you so much for your kind words! We’re delighted to hear Olivia made your experience a positive one — her patience, professionalism, and communication truly make a difference, especially during what can be a stressful time. She’ll be so pleased to hear your feedback. Thanks again, and all the best in your new home!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look