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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers have expressed concerns about the product quality, particularly regarding changes to the formula of some Aveeno products. Consumers report that the new formulations have a chemical smell and cause adverse skin reactions, such as burning, itching, redness, and hives. People are also reporting that the products now contain irritants like alcohol and citric acid. Some consumers have noticed a change in the scent of the lotion, describing it as cheap and unpleasant. Reviewers mention issues with product packaging, specifically with the pump not working.

Based on these reviews

Rated 1 out of 5 stars

Purchased December 2024, Jan 2025 and Feb 2025 - each time the bottle smells like chemicals. What has happened to the formula?? Avoid. Greedy Kenvue owner company making millions but now delivering a... See more

Rated 1 out of 5 stars

As with the majority of people on here, I've used the intense moisturiser for years but the reformulated (i.e cheaper ingredients) Aveeno is a disaster. It actually burns like hell when I rub it i... See more

Rated 1 out of 5 stars

They have changed the formula and it smells terrible your body hand and face smell awful after usage and the formula is not as nice on the skin it leaves skin itchy red in places and gives you spots I... See more

Rated 1 out of 5 stars

I have used this product for years as I have bad eczema. I use it on my face as moisturiser and one of the large bottles lasts me a long time. I have finished using my last bottle (old formula) and... See more

Rated 1 out of 5 stars

Look at the ingredients before you buy. For fellow individuals with eczema and dry skin, especially those with cuts (basically anyone who has ever used Aveeno in the past), I highly discourage us... See more

Rated 1 out of 5 stars

I am a foster carer, I first bought the lotion a few years ago for a baby and the smell was DIVINE. every time I have purchased it for subsequent babies the smell is just not the same - smells basic a... See more

Rated 1 out of 5 stars

the formula seems to have changed for the oatmeal daily moisturizing. It says no added fragrance but seems to have a chemical smell very irritating to eyes and gives me a slight headache. Also stings... See more

Rated 1 out of 5 stars

I bought the Aveeno body wash on February is a 33fl bottle it has been seating with daily use in my shower, today May 12th, I have notice a really bad smell to eat, drain smell like.

Rated 1 out of 5 stars

Instant flare with the new aveeno formula. I have relied on aveeno for years due to having eczema and sensitive skin and it’s worked wonders, sooo disappointed and frustrated on why they would do this... See more

Rated 1 out of 5 stars

I’ve too have been buying Aveeno from Costco for many years great product, therm this month ordered two Bottles from Amazon it is now white and smells of ‘Avon So Soft’ like it has insecticide in it.... See more

Rated 1 out of 5 stars

Use to buy aveeno cream for long time now company produce New packaging and same time cream ingredients ,it's smell like more chemical not like before I like old product texture not happy with new pro... See more

Rated 1 out of 5 stars

I bought Aveeno face cream. Have very dry skin. This cream smells so very bad, makes me gag putting it on my face. Have kept trying to use it, but smell is revolting. I guess i cant return it now that... See more

Rated 1 out of 5 stars

I bought the Aveeno conditioner - Daily Moisture for Dry Hair, thinking this was supposed to be a brand using natural ingredients. I liked the idea of it having oat milk in it. On using it this mor... See more

Rated 3 out of 5 stars

The new formulation of the Stress Relief lotion (with a brown cap) has a very strong perfumey fragrance. The previous formulation (lavender cap) had a very light, pleasant, natural smelling fragrance... See more

Rated 1 out of 5 stars

Aveeno is now owned by Kenvue, I have set up a case, they are sending me a full refund as a good will gesture, my Aveeno smells like Skin so Soft as though it has insecticide in it🤮 and it burns like... See more

Rated 1 out of 5 stars

I have always used Aveeno cream and it was good I won’t be using again as it burned my skin I will have to look for an alternative now very disappointed

Rated 4 out of 5 stars

I have several dermatological conditions including Acne and eczema that affect my face and my skin is very sensitive to skincare products. I have been using the Aveeno Calm + Restore Oat Cleanser as w... See more

Rated 5 out of 5 stars

After a visit to the pharmacy due to flying dry facial skin, I was recommended aveeno rather than any fancy expensive cream or medication. I have for the last several years used aveeno and since doing... See more

Rated 5 out of 5 stars

I have extremely sensitive skin after undergoing radiation treatments. My dermatologist and oncologist both worked together to find something that would soothe my patches of skin that would occasional... See more

Rated 5 out of 5 stars

I am using Aveeno cream for the first time as i have just been diagnosed with allergies to Linalool, limonene and fragrances. That combined with my dishydrotic eczema and contact dermatitis i have be... See more

Rated 2 out of 5 stars

Aveno shamp/conditioner....started off fine. . after cpl of weeks really weighs hair down. Feels like a film left on so hard to style....expensive for not great products wdnt buy again

Rated 1 out of 5 stars

New Aveeno smells really bad. Thought it was just me but seeing similar reviews so it’s definitely the product. Not good for my 12 month old so had to throw it away.

Rated 4 out of 5 stars

I love Aveeno but my complaint is the pump. I use Aveeno constantly and often the pump does not work. Only option is dumping it out. It is a frustrating problem.

Rated 2 out of 5 stars

Unpleasant smell that lingers Not sure why Aveeno would want to make this change. Product does moisturise but I won't purchase this again

Rated 1 out of 5 stars

Hand cream isn't even half full, brand new bottle today not even opened yet. Only figured this out because I put it down in front of my lamp.

Rated 1 out of 5 stars

The new formula burns and stings on the skin. Why have they changed it? The new product has a cheap feel and smells. The old aveeno was amazing but avoid at all cost now


Company details

  1. Beauty Product Supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Products Vending Machine

Information provided by various external sources

AVEENO® products harness the power of ACTIVE NATURALS® ingredients, sourced from nature and uniquely formulated, to deliver real benefits for your skin and hair


Contact info

  • Grandview Road 199, 08558, Montgomery, United States

  • aveeno.com

1.8

Poor

TrustScore 2 out of 5

111 reviews

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Rated 3 out of 5 stars

The new formulation of the Stress…

The new formulation of the Stress Relief lotion (with a brown cap) has a very strong perfumey fragrance. The previous formulation (lavender cap) had a very light, pleasant, natural smelling fragrance that i used happily for many, many years. I will no longer be purchasing this because of the new fragrance.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

WHERE IS THE DELIGHTFUL SCENT?

I am a foster carer, I first bought the lotion a few years ago for a baby and the smell was DIVINE. every time I have purchased it for subsequent babies the smell is just not the same - smells basic and cheap. Soo disappointing - why change??? I'd prefer to pay slightly more for something and enjoy using it!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Hate the new hand cream.

Look at the ingredients before you buy. For fellow individuals with eczema and dry skin, especially those with cuts (basically anyone who has ever used Aveeno in the past), I highly discourage using this new hand cream. It contains alcohol, citric acid, and a variety of other irritants. A bit weird for Aveeno to contain those if I'm honest.

I used it on my own hands first, and the few red patches of eczema pretty much doubled in size within a few hours and tripled in size by the next day. I thought it was just me, so I used my boyfriend as a test subject, and the poor guy had even worse effects than I did after using it - really sore, red hands down the forearms.
Sorry Jim.

Don't buy it - or if you have already bought it - don't test it on loved ones.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

I am using Aveeno cream for the first…

I am using Aveeno cream for the first time as i have just been diagnosed with allergies to Linalool, limonene and fragrances. That combined with my dishydrotic eczema and contact dermatitis i have been through just about every other cream for those too but since using Aveeno which i purchased 4 days ago my skin has calmed down considerably, it doesn't itch and the Aveeno cream is not thick and greasy so your skin can breathe and it doesn't have linalool in it. Hoorah! There aren't many products out there that don't have one or the other. I also note it has oat in it which is very soothing to the body and skin. I have to give this a 5 star.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I have extremely sensitive skin after…

I have extremely sensitive skin after undergoing radiation treatments. My dermatologist and oncologist both worked together to find something that would soothe my patches of skin that would occasionally feel like I had gotten into a patch of stinging nettle. After numerous trials and fails of every product you can think of. From OTC to extremely expensive high end, Aveeno for sensitive skin and Aveeno Calm & Restore line was suggested by them. For me these particular Aveeno products have been a God Send and literally life changing

7 September 2025
Unprompted review
Rated 4 out of 5 stars

I’m happy with the cleanser & Moisturiser

I have several dermatological conditions including Acne and eczema that affect my face and my skin is very sensitive to skincare products. I have been using the Aveeno Calm + Restore Oat Cleanser as well as the Calm + Restore oat gel moisturiser for the past 3 months now and have not had any irritation. The cleanser is very gentle and doesn’t aggravate my skin and the moisturising gel helps reduce redness caused by the prescription acne cream I apply at night. My skin seem to like colloidal oat

11 September 2025
Unprompted review
Rated 1 out of 5 stars

I have used this product for years as I…

I have used this product for years as I have bad eczema. I use it on my face as moisturiser and one of the large bottles lasts me a long time. I have finished using my last bottle (old formula) and started a new one (new formula) and instantly my face burnt and I developed huge red hives around my mouth and eyes. Then my eyes started streaming as well as sneezing and a scratchy throat. Not sure something that is encouraged for use by babies should cause you to take 2 Piriton to reduce such an adverse reaction. Terrible!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

the formula seems to have changed for…

the formula seems to have changed for the oatmeal daily moisturizing. It says no added fragrance but seems to have a chemical smell very irritating to eyes and gives me a slight headache. Also stings not soothes skin. I have not bought Aveeno for awhile but picked some up the other day and waste of money.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy with the Daily moisture for Dry Hair conditioner

I bought the Aveeno conditioner - Daily Moisture for Dry Hair, thinking this was supposed to be a brand using natural ingredients. I liked the idea of it having oat milk in it. On using it this morning though, I thought it felt really greasy and slippery and was so disappointed to find I couldn’t rinse it out properly. I spent ages in the shower trying to rinse it out, without success. My hair looks and has felt awful all day. I can’t wait for tomorrow morning to re-wash it and use another conditioner instead. On checking the tiny print on the bottle with a magnifying glass after drying it, I found it contains Amodimethicone and looking on internet it seems that this is NOT water soluble unless it contains cetrimonium chloride and trideceth-12. On checking the ingredient list on the bottle again, these are not in it - so that would seem to be why it looks and feels so greasy then.
I have since checked other Aveeno product ingredients and it looks like they all contain (non-natural) Dimethicone. What is the point of ruining the effect of good ingredients by adding such cheap nasty, oil-slick fillers? This will be going in the bin tomorrow and I won’t be trying anything else from Aveeno.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

A cure that actually works…

After a visit to the pharmacy due to flying dry facial skin, I was recommended aveeno rather than any fancy expensive cream or medication. I have for the last several years used aveeno and since doing so never suffered the same problem. We would all love to knock many years off your age, but as with with any treatment or product it is a combination of care that can help with that. Like hydration and not trying to fry yourself under a burning sun. However I use Aveeno for a specific reason, to help heal my skin and stop it flaking. The point is it is the only treatment I have ever used that actually works on my skin. So I will always continue to use it.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

More flareup

aveeno creams the blur one and the purple one is very bad on my baby's skin , its causing his skin to flare up more.its very expensive aswell.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I bought Aveeno face cream

I bought Aveeno face cream. Have very dry skin. This cream smells so very bad, makes me gag putting it on my face. Have kept trying to use it, but smell is revolting. I guess i cant return it now that ive used it. Bought at local Walmart. Will have to find another brand i have sensative, thin , dry skin.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

They have changed the formula and it…Aveeno formula has changed

They have changed the formula and it smells terrible your body hand and face smell awful after usage and the formula is not as nice on the skin it leaves skin itchy red in places and gives you spots I have spots on my face and arms and due to this new formula I have emailed Aveeno to ask for help and hopefully a refund as I bought six bottles at £6.50 each which ai cannot use due to this new formula. The old formula was perfect in every way but not the new one. I am waiting their reply after sending all the information they requested

27 May 2025
Unprompted review

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