We applied to Awin as a publisher and were initially approved. Based on that approval, we proceeded to integrate our first advertiser and invested real engineering time in a manua... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Our global affiliate marketing platform empowers advertisers and publishers of all sizes to grow their businesses online. We connect online businesses with over 1M diverse partners including bloggers, influencers, vouchercode, cashback, technology solutions and more. Whether you're a small business ready to launch an affiliate marketing program and reach new customers or a global enterprise looking to enhance your online marketing, we have a plan to suit every need.
2 Thomas More Street, E1W 1YN, London, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
PLEASE READ THIS!! We have been in business for over 10 years and I've never had a company this unethical and outright scam disguised as a legitimate company. The reviews are real so I don't have to go into details but they are scammers and really surprised they are still in business.

Reply from Awin
I am writing this to warn other publishers about the unacceptable payment practices and "fairy tales" being peddled by Awin’s support team.
In November 2025, I received a physical payment check from Awin in USD. Since then, the experience has been nothing short of a bureaucratic nightmare. Despite having the physical check in hand, I have been met with a continuous cycle of excuses regarding the actual clearance and payout of these funds using the WISE bank after the end of the year 2025.
For three months, I have been fed the same script:
The "Coming Soon" Narrative: Constant promises that the payment will be processed "shortly."
Moving Goalposts: I was originally told to wait until the end of 2025. It is now the end of January 2026, and I am still holding a useless piece of paper.
Empty Phrases: Their communication is filled with corporate platitudes and "standard procedures" that yield absolutely zero results.
It is professionally insulting to be treated like this after delivering results as a publisher. At this point, I have entirely lost trust in Awin’s ability—or willingness—to honor their financial obligations. If you value your time and expect to be paid for your work without having to chase ghosts for a quarter of a year, look elsewhere.
Reply to your excuses (2026‑02‑03):
I provided all the required information immediately and on time. Instead of looking for a real solution, you keep searching for excuses why something went wrong. In that case, you cannot expect a positive reply or review.
I provided you with my correct and current bank account details, yet your responses kept changing:
“you must wait until the end of the year”,
“you must wait another week”,
“you must wait again”,
“we sent your payment”,
“you must wait until the payment is returned to us because it was sent to an incorrectly provided bank account”.
WISE does not keep incoming payment details valid forever. From my point of view, it does not matter whether this is ShareASale or AWIN — both companies appear unreliable. You make promises and provide misleading explanations, but you clearly have no intention of fulfilling your commitments in a reasonable timeframe.

Reply from Awin
Ouch. Again, I see that if I had read the TrustPilot reviews first, I wouldn't have used you. My error. We have been trying to get hold of someone from accounts (or anyone) about being overcharged since Nov 2024. Having had the termination accepted we have been charged since. Please let me know who to speak to so we can get the over payments refunded. Tim (easyStorage)

Reply from Awin
We applied to Awin as a publisher and were initially approved. Based on that approval, we proceeded to integrate our first advertiser and invested real engineering time in a manual, product-level integration.
Only after this work was completed did Awin perform a manual compliance review and close our account.
No reason was provided.
No remediation was offered.
The decision was stated as final.
We operate a serious, tools-based platform for precious metals investors (price comparison, analytics, portfolio tools), with ~300,000 monthly visitors. This is not a coupon, cashback, or incentive-based site.
Rejection itself is not the issue. The issue is process and transparency. Granting approval, encouraging integration work, and then shutting down an account without explaining which standard was allegedly violated creates real, avoidable business damage. It also makes it impossible for publishers to assess risk or improve compliance, and quietly blocks Awin-exclusive merchants from legitimate distribution.
Before posting this review, we contacted Awin privately to request a basic, high-level explanation. None was provided.
Based on our experience, publishers and merchants should be aware that approval does not mean approval, and that significant work can be rendered unusable without explanation.
Update 23/1 2026: Following Awin’s public reply below, I contacted their Partner Compliance team exactly as instructed and provided detailed clarification and technical context around our platform and integration.
The final response from Partner Compliance was a generic rejection stating that our “application does not meet quality requirements,” without addressing the prior approval, completed advertiser integration, or citing any specific policy or requirement allegedly not met. No remediation guidance was provided, despite the additional time spent engaging in the review process.
This leaves publishers unable to understand what must change to be approved or how to avoid similar outcomes. The core issue remains process and transparency, inviting further engagement and then closing the case without addressing the substance of the review.
Final update 26/1 2026: After further internal review, Awin followed up to confirm that the previous closure was due to a miscommunication and that our publisher account has now been reapproved and reactivated. While I’m glad the issue was ultimately resolved, the experience highlights how difficult it is for publishers to navigate the approval process when decisions are reversed without explanation.

Reply from Awin
We’re going through the onboarding process, which has already taken over a month and a half, and there are still unresolved technical issues. Their customer service never responds to emails — absolutely terrible! I wouldn’t give them a single star if I could.

Reply from Awin
One of the worst “services” I’ve ever encountered - feels more like a scam than a legitimate company
I submitted a completely standard application to Awin and provided my personal details, as required. Within minutes, my application was rejected with a generic message saying my website “does not meet their quality requirements”. No explanation, no criteria, no transparency.
Here is the full response they send to everyone:
“Thank you for your interest in joining Awin…
Your application was not approved as it does not meet our quality requirements…
We do not disclose these details…
We wish you all the best in your future endeavors.”
This is not how a trustworthy company operates.
They collect your personal data, give you no access to manage or delete it, provide no support, and then reject you instantly with a copy-paste email. You are left with your data held somewhere in their system and zero ability to control it. Under GDPR, this is already a major red flag.
After researching their rating on Trustpilot, it became clear that I am far from the only one experiencing this. Many users report similar issues - no transparency, no support, and questionable handling of personal data.
My experience leaves a strong impression that this platform is not reliable. You share your information, they reject you without explanation, and you get nothing in return. Proceed with extreme caution.

Reply from Awin
This company is NOTHING more than a discount code affiliate company. NOT what you want for an affiliate program for small to mid size business. Very expensive. You better be sure you want to stay with this company forever because they are impossible to CANCEL. INFURIATING!!

Reply from Awin
Keep rejecting our affiliate program request because they say they have too many affiliates already. How does that make sense? Are the businesses aware of this? The more traffic the business gets the better for them…
Never heard a store say we got too many orders so won’t take yours…

Reply from Awin
Still waiting for my money to be refunded, another week went by and they refuse to respond to multiple support tickets that they received over 2 weeks

Reply from Awin
I am writing a review as an advertiser. We had an account there for years and suddenly they add to the invoices out of nowhere 200eur fixed fee per month, in addition to the 30% network fees (30% is already very high, usually it's around 20%) .. all this to generate barely 200eur of sales every month.
They never promoted or pushed the program internally. I absolutely do not recommend !
Just create your own affiliate programme and hire 1 person to promote/manage it, it will be cheaper.

Reply from Awin
Worst company ever. DO NOT SIGN UP. TOTAL SCAM. YOU CAN NOT CANCEL AFTER YOU SIGN UP. THEY JUST KEEP TAKING YOUR MONEY.

Reply from Awin
Beware, it seems AWIN is somehow assisting fraudulent affiliates, we got over 20 fraudulent orders form a single affiliate in 2 days, thank God we were able to catch it early BEWARE!!!!!!! NO PHONE NUMBER AND EXTREMELY DELAYED CONTACT BY EMAIL

Reply from Awin
Was selling on Awin for 6 months
Regular sales
Then in July 2025 all sales stopped I increased customers I increased capacity added other platforms. Nadda nothing even though I had customers who where routinely buying and said they where still using my links and took video confirming sales transactions Awin refused the transaction. I believe they have used a kill switch on sales notifications and pocket my commissions.
I am a professional seller and this is the only platform that is doing this waiting for long overdue commissions and closing
Disappointing they have great products rodney

Reply from Awin
I’ve tried reaching out to Awin support six times over the past two weeks and still haven’t received a single response. I’m frustrated because I want to keep my merchant account active, but Awin keeps sending me late payment notices even though my bank account is already linked for automated payments.
If the automatic system isn’t working, I’d appreciate proper guidance. I have no idea how to make a manual payment, and it’s unreasonable to expect merchants to handle every payment manually when the platform advertises automated billing.

Reply from Awin
I’m posting this to warn every small affiliate or publisher working with Awin / ShareASale. After working for over 1.5 years, running clean and compliant campaigns that generated more than $150,000 in verified sales, they suspended our account overnight — without warning, evidence, or any clear explanation.
We had $6,800 in pending commissions that we fully earned through approved advertisers — and they simply confiscated it. When we politely appealed, instead of reviewing it fairly, they used our appeal as an excuse to terminate our linked account too. No proof, no screenshots, no specific violation — just corporate silence.
It’s clear that smaller affiliates are treated like disposable tools. Awin talks about “trust” and “partnership,” but in reality, they protect only their big publishers and advertisers, while small, independent partners are left with nothing.
We complied with all policies, ran verified traffic, and maintained 600+ active advertiser relationships. Yet our account was shut down instantly, while others with questionable practices stay untouched because they bring “volume.”
Awin’s system is deeply unfair, non-transparent, and dangerous for small businesses. They keep the money you’ve earned and offer no due process or accountability.
If you’re a small affiliate thinking about joining Awin or ShareASale — document every transaction, keep your communication screenshots, and be prepared that even if you follow every rule, they can still shut you down and keep your commissions.
This isn’t partnership — it’s exploitation.
Awin / ShareASale owes me $6,800 that I worked hard and honestly to earn.
Approved my account and weeks later got an e-mail they shut down my account and won't explain why, that's not a sign of a healthy business environment.
Edit: I have received an e-mail stating "For security reasons, we are not able to share further details of our review process. Based on the outcome, we have decided to close your publisher account with immediate effect. This decision is final and will not be reconsidered." - which part of this explains anything????

Reply from Awin
Update January 30, 2026: what could be better than having a $3000 "approved and uncleared" balance and only getting a $200 payment? These Awin amateurs just can't seem to collect the money from merchants to pay the affiliates. Or they just don't care...
We were forced to migrate to Awin from Shareasale. There were many problems with tracking during the migration but customer service didn't care and often failed to respond. I lost so much money. Even my merchants complained and said they couldn't get in contact with Awin.
Compared to Shareasale, payments on Awin are very slow. I have thousands in "approved & uncleared balance" just sitting there for weeks, but Awin can't be bothered to collect these commissions from the merchants. It's pathetic actually. This is also hurting Awin's bottom line, but they operate this affiliate network like they've given up or don't care. Very unprofessional!
I've sold tens of millions on Shareasale and always got paid by the 20th of the next month. It looks like payments on Awin take as long as 90 to 120 days, if they happen at all. All they have to do is charge the cards on file...
Shame on you, Awin. You are horrible at running an affiliate network. I wouldn't even hire your team to clean my toilets. But I know you won't care about my complaints.

Reply from Awin
We transferred from Share-A-Share, since then nothing not every phase was transferred over, tried repeatedly asking for an initial phone meeting…. NOTHING was ever mentioned upfront about $200 fee, it was only after the review is when we are told about this fee.
We don’t care how good Awin.com is, we are in the process of closing this account.
My Gut tells me this is a SCAMMY OPERATION.

Reply from Awin
Since being forcefully switched from ShareASale to AWIN, my experience has been nothing short of disastrous.
With ShareASale, everything worked smoothly, the platform was transparent, and the service was reliable. Since the switch, however, I have not been able to log into my AWIN account a single time. Despite sending multiple emails and reaching out to customer support, I only receive replies after around 10 days — none of which solve the problem.
Meanwhile, AWIN continues to charge my credit card every month. I receive multiple emails about charges, but I cannot see what I am being billed for, I cannot adjust anything in my account, and I cannot even access the portal to understand or manage the charges. At this point, I have been paying for over a month without receiving any service in return.
This lack of transparency and accountability is unacceptable. If this continues, my only option will be to block my credit card to prevent further unauthorized charges.

Reply from Awin
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.