BetterCV Reviews 1,453

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the platform for its user-friendly interface, which makes resume building easy and efficient. People highlight that the system provides a sense of ease, allowing them to create professional-looking resumes in a short amount of time. Consumers also value the flexibility and control the platform offers, with many noting that it helps them tailor their CVs effectively. However, reviewers express concerns regarding payment and subscription practices. A recurring theme is unexpected charges and unauthorized deductions, with several users reporting difficulties in canceling subscriptions and removing their card details. People advise caution when using the platform, particularly regarding subscriptions and potential hidden fees. Some consumers also report issues with the quality of downloaded resumes.

Based on these reviews

Rated 4 out of 5 stars

First off, it's not often I change a review. BUT, while my initial experience with Better CV was bad. I have to admit that their customer service is really good. I had an issue trying to cancel and my... See more

Company replied

Rated 3 out of 5 stars

BetterCV are scamming people!!!. I just paid a CV of 7 day subscription today on 2 February 2026... seconds later without my permission they withdraw monthly subscription fee in my account....!! I... See more

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Rated 3 out of 5 stars

can help you in creating a professional CV but unfortunately can only be downloaded in a PDF format and there is no word format. There is a an option to download in text format which you expect to dow... See more

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Rated 5 out of 5 stars

After updating it on BetterCV, I could see how every point became clearer and more impactful. It no longer felt like a boring list it turned into a story about my career. That emotional shift gave me... See more

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Rated 5 out of 5 stars

I was editing my resume right from my phone while commuting on the subway. Everything was saved instantly and nothing broke. The formatting stayed perfect, and I didn’t feel limited using a smaller sc... See more

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Rated 5 out of 5 stars

I used to spend hours formatting my resume in Word, constantly adjusting margins and spacing. But with BetterCV, everything took me just 15 minutes. The layout looks clean, modern, and professional. I... See more

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Rated 5 out of 5 stars

I had no idea that some of my old resume phrases were weak or outdated. The platform highlighted them, and after I made improvements, the quality of my resume skyrocketed. I started receiving more cal... See more

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Rated 5 out of 5 stars

There is a sense of ease in the process. I did not feel like I had to be someone else to look qualified. What I appreciated most was that the platform did not push me to exaggerate my experience o... See more

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Rated 5 out of 5 stars

The exported PDF looks exactly the same as it does in the editor. No shifted fonts, no broken spacing, no layout changes. I can open it on my phone, laptop, or print it and it always stays clean and p... See more

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Rated 5 out of 5 stars

I appreciated that I wasn’t forced into anything. The platform offered suggestions, but I had full control over what to keep or change. It felt supportive — not restrictive. For the first time, I felt... See more

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Rated 5 out of 5 stars

Resume writing always used to exhaust me. I would get stuck on every sentence and overthink every detail. Now it feels like a simple step in the process rather than a huge emotional effort. The struct... See more

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Rated 1 out of 5 stars

سيء للغاية ولا استطيع الغاء لاشتراك بالاضافة الى محدودية القوالب يجب تغيير البطاقة الائتمانية في حال الدفع منها لتجنب التجديد الشهري Extremely bad experience. I do not recommend this website... See more

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Rated 3 out of 5 stars

The website that will charge you unexpectedly on day 6 instead of day 7 of free trial and then will block you on email when you bring it up. I reached out to them literally 2 minutes after i got the... See more

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Rated 5 out of 5 stars

I didn’t expect a resume builder to be this easy to use. Now my resume looks way better than the versions I made myself. Most importantly, I know for sure it works with ATS. I've been receiving more i... See more

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Rated 5 out of 5 stars

I liked how quickly you can tailor the same CV for different vacancies. Duplicated my base version, swapped a few keywords and achievements, adjusted the skills section for the role, exported to PDF,... See more

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Rated 1 out of 5 stars

Absolute scam, they'll charge you $40 for no reason without any questions and then tell you its their "no refund policy". Even if you email them its not gonna help as they already have your money and... See more

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Rated 5 out of 5 stars

My resume used to look like a diary. Too many details, unclear priorities. BetterCV helped me cut out the noise and highlight what actually matters. Now my strongest qualities don’t get lost in the te... See more

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Rated 1 out of 5 stars

Better CV UAE are a scam setup. Do NOT pay for any subscription because they deduct unauthorized amounts in disguise of the 7 day all access for only $0.95 This is highly despicable. Any attempts to r... See more

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Rated 1 out of 5 stars

We opted to use the 7 day free trial, the first debit card was declined, so we used a 2nd card which went through. Shortly after the first card was declined, our bank warned of "fraudulent" activity s... See more

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Rated 1 out of 5 stars

Absolute scam. I went for 1.95 charge to get my resume and did not sign up for monthly plan or gave them my info, simply used apple pay and believed they will not have my info! The charged me ag... See more

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Rated 1 out of 5 stars

Be careful, any "Continue" button you press, they will charge in your card for some random services. Read carefully every popup. Every buttons is misleading to make you pay for unnecessary services in... See more

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Rated 1 out of 5 stars

I only subscribed a one-time cv downloader. Today out of nowhere, my banking app sent notification USD 29.95 which equivalent to MYR 129.29 had been deducted by Bettercv Las Vegas. I literally chose o... See more

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Rated 1 out of 5 stars

Firstly the resumes don’t download properly and look nothing like the preview on the finalize page. The format goes wrong and it doesn’t even tell you if it will span 2 pages instead of 1. Next is tha... See more

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Rated 1 out of 5 stars

Update: Even after canceling twice (via website and email, with written confirmation), BetterCV charged me $29.95. This is on top of the $8.95 “Interview Guide” fee I never knowingly approved. T... See more

Company replied

Rated 1 out of 5 stars

Took 30 Euros for Premium I didnt plan to take. By prssing cancel subscribtion, they lead u to few popup where by pressing continue they charge 18 Euros for pdf file with basic advices from google fir... See more

Company replied

Rated 1 out of 5 stars

Thief's! They manipulate you into believing you will get 7 days free trial, then next thing you know they charge you double at the same day - even after deleting my account. I reached out but no respo... See more

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Rated 2 out of 5 stars

Honest review, my experience wasnt good. All other reviews regarding unauthorised purchases is true. The issue with this, is because the website has some misleading features designed to fool the con... See more

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Rated 1 out of 5 stars

Very poor service. They do not listen to customers or take the time to check anything. I was charged $48.25 CAD for just one resume, which I never even received. I didn’t get any service or suppor... See more

Company replied

Rated 1 out of 5 stars

They are nothing but crooks. They play tricks to make sure that you cant cancel your subscription. This is indeed their business model. They will populate error screens and non-sense to make you thin... See more

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Rated 1 out of 5 stars

I wish i could give 0 stars. They are a scam!! Unfair Charge of $31.80. I only signed up for a trial as advertised for $1.95. Instead they charged me $31.80. Misleading Pricing: The full ch... See more

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Rated 1 out of 5 stars

I payed for SEVEN days (one week) there was no mention of reoccuring fee, or that 7-days will turn into whatever I was charged for. I found out from my bank statement as this scam company did not s... See more

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Rated 1 out of 5 stars

Disgusting practice, advertising 1 day subscription for $3, not even a free trial, and then a week later they charge you $25 for a subscription you did not agree to. When requested a refund since i ha... See more

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Rated 1 out of 5 stars

My experience with Better CV felt misleading and predatory. I initially paid for a 7-day template access, yet before the period ended I was asked to pay an extra $1.95 just to download a document I... See more

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Rated 2 out of 5 stars

The review was edited since I got the refund after request the payment provider. The product was created so that they steal a gigantic amount of money PER WEEK from people, even when you cancel... See more

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Rated 1 out of 5 stars

Very poorly constructed cv templates. Very low cv tools but one thing they love is money. They offer 1week trial, which you pay for, after 1week they automwtically push you into premium by charging f... See more

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Rated 1 out of 5 stars

I signed up for BetterCV based on my advisor’s recommendation. When I downloaded my CV, it was poorly organized and unusable. Worse, I was charged for the free trial, and then charged again without my... See more

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Rated 1 out of 5 stars

Scam, multiple charges for things you didn't ask for. Just thought everyone else should know. Looking at the other positive reviews now too I realise that they're probably brought reviews since the pr... See more

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Rated 1 out of 5 stars

Another classic case of a scam CV company. Charge you a fee for 7 day unlimited edits to a CV. Then when you try and cancel it, they throw some other premium things at you and mislead you with how to... See more

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Rated 1 out of 5 stars

Extremely dirty work by adding an $8.95 charge at the cancellation area and a continue button along with it. Hope you enjoy scamming and unemployed person. Don't visit or use their services no mateer... See more

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Rated 1 out of 5 stars

Shortly after I purchased the 7 day trial and unauthorized purchase for Amazon was detected on my account. Upon contacting the bank I was informed that it was linked to the better cv payment. I al... See more

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Rated 1 out of 5 stars

This is a SCAM. They offer a trial period of one week for around a dollar. If you opt for it they’ll charge you for the monthly subscription without prior notice. If you contact their “customer servic... See more

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Rated 1 out of 5 stars

The website is made to scam you and get your money. You think you pay for one time resume, then after a while you get charged monthly subscription which is too expensive and not worth for buggy applic... See more

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Rated 1 out of 5 stars

Do not sign up for trial and give ur payment details. This website is a scam. They will bill you without notifying you after trial period. when you click cancel they wil charge you again without any n... See more

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Rated 1 out of 5 stars

Do not buy a subscription with BetterCV! As other reviewers have outlined, they charge you almost $30 dollars after the paid 1-week trial even if you cancel. I cancelled before the trial ended and rec... See more

Company replied

Rated 1 out of 5 stars

THEY ARE SCAM!!! THEY ARE DEDUCTING PAYMENT WITHOUT YOUR PERMISSION AND YOU CAN'T REMOVE YOUR CARD NUMBER SO IT WILL AUTOMATICALLY DEDUCT YOU!!!!! WORST IS, YOU CANNOT UNSUBSCRIBE TO THEM! YOU CANNOT... See more

Company replied

Rated 1 out of 5 stars

After purchasing a single CV for $1.95, I was charged four additional payments (almost $40) on my credit card that I do not recognize. This is completely unacceptable. I demand an immediate refund... See more

Company replied


Company details

  1. Resume Service
  2. Information Service

About BetterCV

Written by the company

Unlock your career potential with BetterCV’s easy resume builder ✍️

Build professional resumes online with AI-powered assistance and ATS-friendly templates. Download in PDF, DOCX, or TXT formats directly from your browser. Simple, effective, and tailored for job seekers like you.

Create a standout resume in minutes: Craft a winning resume effortlessly with our user-friendly Resume Builder. Pair it with our Cover Letter Generator for a complete application package.

Choose from 40+ ATS-friendly templates: Select from a wide range of templates designed to work seamlessly with applicant tracking systems (ATS), ensuring your resume gets through and noticed.

Add prewritten content with a click: Streamline your writing process with ready-made content from professional resume writers. Quickly incorporate targeted skills and job experience with a single click.

Check your resume for ATS compatibility: Scan your resume with our ATS Checker to identify and correct over 40 common errors, boosting your chances of getting noticed by recruiters.

Draw inspiration from professional samples: Browse our collection of professionally written resume and cover letter samples tailored to various positions, and get inspired to create your own.

Get personalized help from our experts: Contact our customer support team for personalized account assistance and resume advice. Our experts can help make your application stand out.

📝 In case of any questions feel free to contact our customer care team at [email protected]


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Sneakingly charges a lot

It's literally a scam. I cancelled the 7-day free trial, but auto updated to subscription. Then I went to the website again to cancel and delete the account, the website sneakingly download pdf to tell me that I purchased the pdf file. it's literally a scam. SHOULD BE BANNED!!

---Edited below---
I contacted on the website through email, but it keep saying nonrefundable. I hope any major credit brands ban this company. I sent an email to this address too, but it says nonrefundable even though there is no activity except when I came back to cancel the subscription and delete the account after my trying to cancel the trial...

12 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Kenty!

Thank you for sharing your experience. We’re sorry to hear that you feel this way. Please note that trial terms, renewals, and any additional purchases are displayed before confirmation. However, we understand that the process can sometimes feel confusing.

We’d appreciate the opportunity to review your account activity and clarify what occurred. Please contact us directly at [email protected], and our support team will be glad to assist you promptly.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Perfect export quality

Export quality is excellent, no broken fonts, no weird margins, and it looks identical on phone and laptop. I even tested it on different devices and the formatting stayed clean, which gave me confidence when sending it to recruiters.

12 February 2026
BetterCV logo

Reply from BetterCV

Hello Stacy,

Thank you for your feedback! We’re delighted to hear the export quality met your expectations across devices. Ensuring clean formatting and consistent results is very important to us, and we truly appreciate you sharing your experience and confidence in using our service.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Good and best

Good and best

12 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Dip,

Thank you for your feedback! We’re delighted to hear you had such a positive experience. Providing reliable and high quality service is very important to us, and we truly appreciate your kind words and support.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 1 out of 5 stars

Just scammimg people

Just scammimg people, ıt will show you 1.95 $ and than they will charge around 30$ ,

12 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Mayt!

Thank you for your feedback. We understand how concerning unexpected charges can feel. Please note that all pricing details, including trial terms and subscription renewals, are clearly displayed before completing a purchase. However, we recognize that this information can sometimes be overlooked.

We would appreciate the opportunity to review your case and clarify the charges. Please contact us directly at [email protected] or +1 877 355 7750, and our support team will be glad to assist you.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 1 out of 5 stars

WROST !!!!!!!!!!!!!!!!!! THIEVES!!!!!!!!!!!!!!!!!!!!! ALERT!!!!!!!!!!

Im replying to the response “you are not responding to my emails”

I signed up for what was advertised as a $1 subscription, expecting a low-cost trial. However, just one week later, $29 was deducted from my card without clear notice or authorization. I immediately contacted customer service to request a refund, but they refused and have since ignored my follow-up emails.

This experience has been extremely disappointing. The pricing was not made clear, and the lack of support afterward makes it even worse. I feel misled and frustrated by how this was handled.

I would strongly advise others to read the terms very carefully before signing up and to monitor their bank statements closely.

Very unhappy with this experience.

11 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Sarfan!

Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note that all subscription details, pricing, and renewal terms are clearly presented before completing a purchase. However, we understand that this information can sometimes be overlooked.

We would like to review your case and clarify everything for you. Please contact us directly at [email protected], and our support team will be glad to assist you and look into your account details promptly.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Great experience

Great experience

12 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Saleem,

Thank you for your feedback! We’re delighted to hear you had a great experience with our service. Providing a smooth and reliable experience is very important to us, and we truly appreciate you taking the time to share your thoughts.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 4 out of 5 stars

Thanks for the response

Thanks for the response. Clear instructions regarding the subscription charges will be helpful.

11 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,

Thank you for your feedback! We’re glad our response was helpful and appreciate your suggestion regarding clearer instructions about subscription charges. Your input is valuable and helps us improve the overall experience for everyone.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

cv for work aplication

Good campany .

11 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Jeremiah,

Thank you for your feedback! We’re happy to hear that our service helped you with your CV for your job application. It’s great to know you had a positive experience. We truly appreciate your support and wish you success in your career journey.

Best,
David, Better CV Support
[email protected] or +44 808 502 0312

Rated 5 out of 5 stars

No design stress

I’m not a design person, so I usually overthink spacing and alignment. Here everything stays neat automatically, headings don’t jump, margins don’t break, and even when I moved sections around the final result still looked polished and professional.

11 February 2026
BetterCV logo

Reply from BetterCV

Hello Lydia,

Thank you for your feedback! We’re so glad to hear that the layout helped reduce design stress and kept everything neat and polished for you. It’s great to know the formatting stayed consistent even after moving sections around. We truly appreciate your thoughtful review.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY. They tried to charge my card while I was cancelling the subscription. And after a few days after cancelling the subscription, they tried AGAIN to charge my card. KEEP AWAY FROM THIS SCAM.

10 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Lucas,

Thank you for sharing your feedback. We understand your concern regarding charges appearing around the time of cancellation.

To clarify and resolve this properly, we encourage you to contact our support team directly so we can review your account and provide clear information. Our team is available to assist and answer any questions you may have.

Please don’t hesitate to reach out to us at [email protected].

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Good very nice

10 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Franko,

Thank you for your feedback! We’re glad to hear you had a very nice experience. Our aim is to keep everything smooth, user friendly, and reliable, and your comment shows we’re delivering a positive and enjoyable service.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Great experience

Great experience

10 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Nour,

Thank you for your feedback! We’re glad to hear you had a great experience. Our goal is to keep everything smooth, clear, and easy to use, and it’s encouraging to know the service met your expectations.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 1 out of 5 stars

Beware !!

Beware !! They are Scam

They are making randam charges on my card even after subscription is cancelled

7 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello,

Thank you for sharing your concerns. We understand that unexpected charges can be worrying, especially if you believe a subscription was already canceled.

All charges on our service are tied to specific access periods or features selected during checkout, and cancellation prevents future renewals going forward. However, we recognize that billing timelines or pending transactions can sometimes cause confusion.

Our support team is available to review your account activity, confirm the status of your subscription, and clarify any charges that may appear after cancellation. Reaching out directly allows us to provide accurate details and resolve any misunderstandings.

If you need any additional information or clarification, our support team will be glad to assist you anytime. Please don’t hesitate to contact us at [email protected].

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 1 out of 5 stars

Do not pay for any service from this…

Do not pay for any service from this website.
they charge unspecified amount and they keep on charging as much as possible

9 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Malith,

Thank you for sharing your feedback. We understand your concerns regarding unexpected charges and want to clarify how our service works.

All pricing details, access periods, and any recurring charges are displayed during the checkout process before a payment is completed. That said, we recognize that these details can sometimes be missed, especially when navigating quickly through the platform.

Our support team is always available to review account activity, explain specific charges, and help clarify any confusion related to billing or subscriptions. If anything appears unclear or unexpected, we strongly encourage reaching out directly so we can assist and provide accurate information.

If you need any additional details or clarification, our support team will be glad to help at any time. Please don’t hesitate to contact us at [email protected].

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Fast tailoring for roles

I liked how quickly you can tailor the same CV for different vacancies. Duplicated my base version, swapped a few keywords and achievements, adjusted the skills section for the role, exported to PDF, and it still looked perfectly consistent and recruiter ready.

4 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Donna,

Thank you for your feedback! We’re glad you enjoyed how quickly you could tailor your CV for different roles. Making adjustments smooth while keeping everything consistent and professional is a key focus for us, and it’s great to hear it worked well for you.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Amazing


Really smooth

9 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello Steven,

Thank you for your feedback! We’re happy to hear everything went smoothly and that your experience was a positive one. Our focus is on keeping the process simple and efficient, and your comment lets us know we’re on the right track.

Best,
Nathan, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

good and nice

9 February 2026
Unprompted review
BetterCV logo

Reply from BetterCV

Hello, Ericka!

Thank you for your feedback. We are glad to hear that your experience was positive. Our team focuses on keeping the platform simple and pleasant to use.

Best regards,
David, Better CV Support
[email protected] or +1 877 355 7750

Rated 5 out of 5 stars

Really smooth resume builder

Really smooth resume builder, the templates look modern and the editor is genuinely intuitive. I finished a clean CV fast without fighting formatting, and it honestly felt like the platform was doing the layout thinking for me so I could focus on content.

8 February 2026
BetterCV logo

Reply from BetterCV

Hello, Ron!

Thank you for sharing your experience. We are glad to hear that the builder felt smooth and intuitive and that the templates helped you focus on content rather than formatting. Creating a clean CV quickly is exactly what we aim for.

Best regards,
David, Better CV Support
[email protected] or +1 877 355 7750

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