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Biztunnel Reviews 15

TrustScore 4 out of 5

4.2

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Company details

  1. Dress Store
  2. Bridal Shop
  3. Clothing Store
  4. Formal Wear Store
  5. Wedding Store
  6. Women's Clothing Store

About Biztunnel

Written by the company

Biztunnel is an online boutique specializing in wedding and formal attire. We are dedicated to offering women an exquisite collection of timeless gowns and dresses, designed to make every formal occasion and celebration unforgettable. At Biztunnel, we operate our own wedding dress factory, supported by a professional design team and a comprehensive production process. We provide our customers with a wide range of high‑quality dresses. Each of our wedding dresses, bridesmaid dresses, mother‑of‑the‑bride dresses, evening gowns, and prom dresses are presented with distinctive style and attentive service, with the added flexibility of customizing colors, adjusting sizes, and modifying designs to perfectly match your vision and needs.

Contact info

4.2

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A friend recommended this site to me

A friend recommended this site to me, and I'm so glad she did! The customer service was incredibly responsive, helping me customize my wedding dress exactly how I wanted. The variety of styles here is way better than my local bridal shop.

15 December 2025
Rated 5 out of 5 stars

Thank you

I was impressed by how quickly the team responded to my inquiries. They helped me compare different gown styles and explained the custom sizing process step by step. This is how every online bridal shop should operate!

8 December 2025
Rated 5 out of 5 stars

The customer service team was…

The customer service team was incredibly responsive and helped me choose the perfect wedding dress style. They patiently guided me through custom measurements and answered all my questions before ordering. Truly a stress-free experience!

16 December 2025
Rated 1 out of 5 stars

BUYER BEWARE

We had to laugh to keep from crying. Dress was not AT ALL as pictured - not the beading, not the torso, not the sheer sleeves, not the quality. What custom fit?! It was way too short and too tight despite giving precise measurements. The co suggested they’d partially pay for alterations. You can’t alter this into a new dress that resembles the photo! Weird tan-colored mesh at top that isn’t apparent in photo and doesn’t match skin color. Cheap sequin material. So disappointed and now stressed to find a replacement AND get my money back!!

28 April 2025
Unprompted review
Rated 4 out of 5 stars

Thanks Biztunnel for the gorgeous…

Thanks Biztunnel for the gorgeous dress, it was a big success at last nights prom. I also bought the clutch and the wrap in the same color the dress was truly amazing!! I'm searching the site at the moment to purchase one or two cocktail dresses which I need in a month or 2. Again, Biztunnel, thank you so much!!!

3 January 2025
Rated 5 out of 5 stars

Fitted perfectly

I want to start by saying a big THANK YOU. This dress was a WOW!!!! Fitted perfectly, got all the attention. It was amazing. i still would order from you again and recommend too. I love my dress. Thank you. Nice job.

9 January 2025
Rated 1 out of 5 stars

They are scammers

They are scammers
i ordered a green dress they made me a black dress not green like the photo and not the correct measurements and it was falling apart !!!!!!! they are scammers !!! stay away!!! they keep trying to give half price!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

beautiful

I received the dress last week, my fiance said I made a right decision on this dress. He told me I will be the most beautiful bride in this world, I am so excited. When we have our wedding, I will send you some photos!!

16 December 2024
Rated 5 out of 5 stars

I absolutely loved it

It is excellent quality, I absolutely loved it. I never order dress online let alone a wedding gown. But I am so happy I trusted biztunnel. I would definitely recommend them to anyone, the dress exceeded my expectations.

12 November 2024
Rated 1 out of 5 stars

Beware!!!

I purchased a dress from them. The dress was a completely different from the photo. They acknowledged that the dress was not the same as the photo. I purchased through PayPal so they had to refund my money but I still have to pay to ship back to China which was very expensive. Extremely disappointing. In my opinion, the pictures are taken from another site and they try to replicate. In my case it was different style and material. I would stay away from this site!

22 November 2024
Unprompted review
Rated 5 out of 5 stars

i love it.

It's simply amazing and i love it. You can be sure that it was my first but certainly not my last order at your shop.

22 November 2023
Unprompted review

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