Built For Athletes™ Reviews 3,287

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the high quality and practicality of the products. Many highlight the well-made and durable nature of the items, suggesting they are built to last. Consumers also appreciate the design, noting that it is both stylish and functional, suitable for various activities. The delivery service receives positive feedback, with reviewers mentioning fast shipping and perfect packaging. People find the products spacious and well-organized, with ample pockets and compartments for efficient storage. While opinions on specific orders vary, the overall sentiment towards the company's service remains positive, with many expressing satisfaction and a willingness to repurchase.

Based on these reviews

Rated 5 out of 5 stars

Delivery was flawless, package was perfect, resisted buying this rucksack for ages. Love it, 25l perfect size for petite lady and holds loads, even my spare shoes. Pockets to keep bits and bobs in, pl... See more

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Rated 5 out of 5 stars

Very happy with my experience with your online shop. I live in Switzerland and the shipping was super fast without any additional taxes. The product "Medium Black 25L Gym Backpack" is absolutely perfe... See more

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Rated 5 out of 5 stars

What sets Built for Athletes apart is their commitment to athletes of all levels. Whether you’re a pro or just passionate about fitness, their products are built to withstand serious wear and tear whi... See more

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Rated 5 out of 5 stars

I constantly look for a bag which is firm and can stand alone when I place it on the ground without support, and this BFA bag is exactly what I need! The space inside is sufficient for me to separate... See more

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Rated 3 out of 5 stars

I absolutely loved the previous BFA training shirts - they were a great fit and I was disappointed that I missed out on adding the Forest Green to my black and navy tops! So when the new shirts even... See more

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Rated 5 out of 5 stars

I’m a runner who needed a bag for the track and gym. I need to take at least two pairs of trainers, jumper, spare leggings/shorts/top/socks, gloves (yes), bobble hat (whilst we’re on the subject) wate... See more

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Rated 5 out of 5 stars

Great quality and very practical. The design is sporty and clean, the materials feel durable, and the compartments are well organized. It’s comfortable to wear even when fully packed and perfect for... See more

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Rated 2 out of 5 stars

For the price, I’m honestly disappointed with the quality. The stitching looks cheaply done and overall the backpack does not feel premium at all. It’s comparable to much cheaper products from s... See more

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Rated 5 out of 5 stars

so I've had the 45L bag for almost 2/3weeks and its safe to say it the best bag I've had. Being an athlete who has multiple different training sessions daily, I usually have 3 pairs of shoes in my bag... See more

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Rated 5 out of 5 stars

I couldn’t be happier with my HYROX x BFA 35L Pro Backpack! The quality is excellent, the design super functional and it’s clearly built to last. Even when I noticed a small issue after a few weeks,... See more

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Rated 5 out of 5 stars

Having bought a cheaper copy previously, the difference between the Built for Athletes backpack and the cheaper version is like chalk and cheese. Much more sturdy in construction and built to last.... See more

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Rated 5 out of 5 stars

I just received the Built For Athletes Pro Series Backpack and used it for the first time at my HYROX event this weekend. Right away, I was impressed with the build quality—the materials feel prem... See more

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Rated 5 out of 5 stars

I’ve been using the 45L Built for Athletes backpack for a few weeks now and it’s absolutely perfect. The quality is outstanding — strong zippers, durable materials, and solid construction that holds u... See more

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Rated 5 out of 5 stars

I recently ordered accessory patches, a recovery ball, and a sling bag from Built for Athletes, and I’m blown away by their quality. The patches are vibrant and durable, with strong Velcro for customi... See more

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Rated 5 out of 5 stars

I can not be positive enough about my experience with this company. Messed up my order on the first attempt- got an immediate reply/refund. Re-ordered correctly and the new order arrived within 3 da... See more

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Rated 1 out of 5 stars

First time ever used this brand. Wanted to make gift for my friend. Received faulty item. Immediately contacted support and provided original postal bag and photos of items. Twice confirmed that I wan... See more

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Rated 5 out of 5 stars

Spacious, tough, and practical — this backpack does exactly what it promises. The capacity easily holds my gym gear and extras, with compartments that keep everything organised. The bag's reliable, an... See more

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Rated 5 out of 5 stars

I got the Built for Athletes 45L backpack in all black and honestly, it’s amazing. Super spacious, tons of pockets, and really practical for traveling. It fits everything I need. The quality feels sol... See more

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Rated 2 out of 5 stars

I purchased a 25l back back in November 2024. The bag ripped within three months. I contacted Anastasia from BFA customer support, who denied sending a new bag or a refund but offered 25%. Anasta... See more

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Rated 1 out of 5 stars

The cheapest backpack I ever seen. Clearly a Chinese import (which you guys probably pay 3 dollars for) and stamp a logo to charge almost 300 dollars. I was so horrified by the quality I immediately r... See more

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Rated 1 out of 5 stars

Product a standard 45l backpack in grey and yellow was issued and didn’t have stitched logo on. On further review the first image on the webpage shows the stitched logo and then subsequent images... See more

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Rated 3 out of 5 stars

Good: Quick delivery. Like the aesthetics of the bag. Straps are comfortable. 35lts fine for my needs (gym shoes, bands etc). If you need to carry towel/change of clothes get the 45lt Bad:Front poc... See more

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Rated 1 out of 5 stars

Order No. 60960 Never received the orders this was apparently left by the courier on my doorstep and not with a neighbour. Despite numerous emails to BFA to resolve the issue, no reply has been... See more

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great Bag – Stylish and Practical! I recently bought this bag and couldn’t be happier with the purchase. The quality is outstanding – durable material, strong zippers, and well-stitched se... See more

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Rated 5 out of 5 stars

Their backpacks are really good. Yes they are bit pricey but the quality is reflected in this price. My bag has many pockets that I can organise all my smaller items perfectly. I did had an issue... See more

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Rated 5 out of 5 stars

Exceptional Quality and Style! I recently order both clothes and a bag from Built for athletes, and I couldn't be more impressed. The leggings and bra is breathable fabrics that keep you comf... See more

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Rated 1 out of 5 stars

This is pathetic. I placed the cancel request and also emailed customer service too before the order was processed because I ordered 2 quantity by mistake and now the return charges are 20 pounds. Thi... See more

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Rated 1 out of 5 stars

Item I bought was not as per catalogue picture…. Despite several emails asking for a replacement… asap I have been bonbarded with excuses and still keep getting replies asking whether or not I... See more

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Rated 1 out of 5 stars

I ordered the 45L Pro Series backpack ($315 + VAT for U.S. shipping) and was mistakenly sent the smaller, less expensive 35L Elite backpack ($215). Customer support was prompt and helpful in respond... See more

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Rated 3 out of 5 stars

I already had an order with two molle systems, I only received one of the two, so they sent me another one, quickly and efficiently, nothing to complain about. However, I received the package damaged,... See more

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Rated 2 out of 5 stars

Item is great, delivery was rubbish. DPD are one of the worst delivery companies I've ever had dealings with. I was at home when I got a text from DPD telling me that I wasn't at home! No knock on the... See more

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Rated 1 out of 5 stars

I love this bag and use it as a gym bag, however the middle lining has ripped and it’s no longer usable. I bought it on 13 January and contacted them on 2 Feb when I realised. As it’s out of 365 day... See more

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Rated 1 out of 5 stars

In October 2025 I pre-ordered the Loughborough Sport 35L Backpack with some more items. The delivery didn't arrive and was sent back. I asked - in time! - for another delivery which was promised,... See more

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Rated 1 out of 5 stars

Deceptive shipping practices. They push you to make a quick purchase by guaranteeing delivery in 4 days, but once you contact customer service, they basically know nothing. They send you vague shipp... See more

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Rated 5 out of 5 stars

I recently had a purchase go missing after DPD left it on my doorstep instead of my safe place. Built for athletes were great, once I sent over evidence of my delivery they sent out a new order. This... See more

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Rated 5 out of 5 stars

I’m not ordering from this page for the first time. This is my second official purchase of backpacks and various additional sports accessories. I can say that this is a top brand. The quality absolute... See more

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Rated 3 out of 5 stars

The backpack at large has been good so far, however the hip straps are so feebly attached I’ve actually just lost one of the two of them because it came loose from the “buckle” and must have fallen of... See more

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Rated 5 out of 5 stars

To be honest, I had minimal expectations for the Built for Athletes 25L Pro backpack since I’ve tried many different packs over the years. I’m happy to say that this is by far the best pack with great... See more

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Rated 3 out of 5 stars

Excited to receive 2 bags for our dance competitions. Unfortunately on one of the bags the seem had not be sown correctly so had to be exchanged. BFA where very good on the return. The new replaceme... See more

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Rated 3 out of 5 stars

I ordered two bags hours apart one at night and one the next morning. I realised the 25l would be too small so ordered the bigger bag. I really wanted it for hyrox on Saturday. It was supposed to be d... See more

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Rated 5 out of 5 stars

The items I purchased appeared to be subject of a genuine 50% reduction in price. The on-line ordering service was straight forward and the items delivered as promised via Royal Mail.The items, a T-sh... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

Built For Athletes™ Whether you’re a professional athlete or simply take your fitness seriously; Built For Athletes gym & sports backpacks and accessories are here to help you push your limits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Incredible service, exceptional products

Súper fast delivery and exceptional quality products. I ordered the 45l gym backpack and it is superior to all other gym bags I’ve had. I do strongman and CrossFit training so I have have a lot of kit and this bag fits a lot! The attention to detail is phenomenal. Very happy with my purchase and overall service. Will definitely be shopping with built for athletes again.

5 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to share your feedback. We’re thrilled to hear that your 45L gym backpack is keeping up with your strongman and CrossFit training gear! It’s great to know the attention to detail and quality made a difference for you. We’ll be sure to pass your kind words on to the wider team.

Rated 5 out of 5 stars

Good products

I got the bag as a gift, and I added the water bottle and a few other items. The quality is spot on — it’s built to last over time. Great products!

4 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thanks so much for leaving a review! We’re delighted to hear that your gift, along with the bottle and other items, has met your expectations. It’s wonderful to know the quality is holding up and built to last. Your feedback will definitely be shared with the team.

Rated 2 out of 5 stars

This is my second bag as my first bag

This is my second bag as my first bag developed a fault
The customer service received from built for athletes was very poor the bag was only a month old but they tried to tell it was out of warranty kept fobbing me with what stress the bag been under and what you been using it for etc
I had to tell them about there 365 day policy on faulty goods and trading standers before they offered me a full refund when all I wanted was an exchange this went on through emails for about 3 days
Final got a new bag that’s it nothing Else very stressful

4 February 2026
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Reply from Built For Athletes™

Thank you for sharing your feedback. We’re sorry to hear that the process felt stressful and appreciate you taking the time to explain your experience. We’re glad the matter was ultimately resolved and your replacement backpack reached you. Your comments will be passed on to the team for future improvement.

Rated 5 out of 5 stars

Absolute best

Quick delivery, high quality products, very nice design

4 February 2026
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Reply from Built For Athletes™

Thank you for taking the time to leave such positive feedback. We’re pleased the quick delivery, design, and quality of your items have impressed you. Your comments mean a lot and will be passed on to everyone at Built for Athletes.

Rated 5 out of 5 stars

Great service great products

Great service great products

3 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for sharing your positive experience. We are delighted to hear that you are happy with both our products and service. Providing reliable gear alongside strong customer support is very important to us, so it is great to know this has come through in your experience. We will make sure your feedback is passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Perfect

Perfect ! Highly recommended

2 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your feedback. We are really happy to hear that you had a perfect experience and that you would highly recommend us. It means a lot to the team to know our products and service are meeting expectations. We will be sure to share your kind words with the wider Built for Athletes team.

Rated 5 out of 5 stars

Quietly

Good quality

2 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to leave such positive feedback. We’re so pleased you enjoy the quality of your purchase, and we’ll be sure to pass your kind words on to the wider Built for Athletes team.

Rated 5 out of 5 stars

OUTSTANDING QUALITY AS EVER

Excellent Backback

22 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for sharing your feedback. We’re delighted that you’re enjoying your backpack so much! Your comments will be passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Great communication

Great communication. Fast delivery thank you

2 February 2026
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Reply from Built For Athletes™

Thanks for choosing Built for Athletes and taking the time to leave such positive feedback. We’re glad you enjoyed our communication and fast delivery, and we’ll make sure your kind words reach the wider Built for Athletes team.

Rated 3 out of 5 stars

I absolutely loved the previous BFA…

I absolutely loved the previous BFA training shirts - they were a great fit and I was disappointed that I missed out on adding the Forest Green to my black and navy tops! So when the new shirts eventually arrived online I couldn’t wait to put in an order (I went for the blue)…

Unfortunately, they’re just not the same. A different material, design and fit. It’ll just take some getting used to I guess because the previous shirts were absolutely perfect, but these are a downgrade in my opinion. If it’s not broken, don’t change it!

22 January 2026
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Reply from Built For Athletes™

Thank you for taking the time to leave a review. We’re sorry to hear that the new shirt didn’t meet your expectations compared to the previous version. We really appreciate your honest feedback and will make sure to pass your comments on to our Product Development team so they can take it into consideration for future updates.

We hope you’ll still enjoy wearing your new shirt and that over time it becomes a favourite as well.

Rated 5 out of 5 stars

Great buy!

Quick shipping and good quality

30 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and leaving such positive feedback. We’re pleased you’re happy with the quick shipping and the quality of your purchase! We’ll share your comments with the wider Built for Athletes team.

Rated 5 out of 5 stars

Good quality kit and well worth the…

Good quality kit and well worth the money

27 May 2025
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Reply from Built For Athletes™

Thanks for choosing Built for Athletes and taking the time to leave such positive feedback. We’re thrilled that you think the kit is good quality and worth it, and we’ll be sure to pass your kind words on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Good quality and very good material

Good quality and very good material

30 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your feedback. We are really glad to hear that you are happy with the quality and materials of your product. It means a lot to us to know our gear is meeting your expectations, and we will be sure to share your kind words with the wider Built for Athletes team.

Rated 5 out of 5 stars

Fast delivery, good product quality

Very good quality products and very prompt delivery.

28 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for leaving such wonderful feedback. We’re delighted to hear that you’re happy with the quality of your products and the quick delivery. Your comments will be shared with the wider team, and they’ll be thrilled to hear how much you enjoyed your experience!

Rated 5 out of 5 stars

Great bag ,well put together

Great bag ,well put together

21 January 2026
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Reply from Built For Athletes™

Thanks so much for your kind words and for choosing Built for Athletes. We’re really pleased to hear that you love your backpack and appreciate the attention to detail in its design. We’ll make sure to pass your feedback on to the team. They’ll be glad to know their work is appreciated!

Rated 1 out of 5 stars

Torn seam, no replacement/fix

I love this bag and use it as a gym bag, however the middle lining has ripped and it’s no longer usable. I bought it on 13 January and contacted them on 2 Feb when I realised. As it’s out of 365 day warranty they won’t do anything.

Has put me off as I have two other sizes - the smaller and the premium duffle which will be visible from my order history. Also bought my husband the same size. So have spent a bit of money with them. Wouldn’t have expected it to last less than a year.

2 February 2026
Unprompted review
Built For Athletes™ logo

Reply from Built For Athletes™

Thanks for taking the time to share your feedback. We are really sorry to hear about the issue with your bag and understand how disappointing this must be, especially given your continued support of our products.

Our warranty covers items for 12 months from the date of purchase and based on the dates mentioned the backpack is outside of that period. That said, we always want our products to perform as expected and we appreciate you highlighting this.

We truly value your loyalty and feedback as it helps us improve both our products and customer experience.

Rated 5 out of 5 stars
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for leaving such fantastic feedback. We are delighted to hear you are impressed with the quality of the bag, as durability and performance are at the heart of our design process. It means a lot to know the product is meeting your expectations. We will make sure your comments are passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Excellent service and fantastic quality product

Super quick despatch and delivery and I’m delighted with the quality of the bag - perfect for the gym. Might buy another for work given the laptop slot. Just what I needed!

27 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share such great feedback. We are really pleased to hear you are happy with the quality of the backpack and that it works perfectly for the gym and everyday use. It is great to know the laptop compartment is useful too. We will make sure your feedback is shared with the wider Built for Athletes team.

Rated 5 out of 5 stars
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for leaving such positive feedback. We are glad to hear you are enjoying the backpack and that you love the colour. We will be sure to pass your kind words on to the wider Built for Athletes team.

Rated 5 out of 5 stars

My product was delivered quickly with…

My product was delivered quickly with regular updates on the status of the order

19 January 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave a review. We are pleased to hear that your order arrived quickly and that you found the delivery updates helpful. We will share your feedback with the wider Built for Athletes team.

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