While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.4
15 reviews
Replied to 45% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I payed 20 dollars mind you it was even on sale, but the case comes in a small plastic bag, super low quality print and literally 100% from Temu or something. Besides that it also took them over 1.5 months to ship it
Ordered a case for my daughter’s birthday well over 3 weeks ago . Still waiting , emailed multiple times to be told “ it’s out of their hands “ as a company no delivery delay is out of their hands !! I have asked for a refund and been refused !
Ordered almost 3 weeks ago and still haven't recieved my order. Just asked for a refund, so let's see if they respond. Such a shame, because they have some lovely cases and could make a good profit from them if they didn't take so long to ship/not deliver.
They Are a scam. Dont Order here. I haven‘t gotten my Order and Customer Service isnt answering either.
Reply from Caseproject
We’re sorry to hear that you feel this way, but we would like to clarify that we do not scam our customers. We always ship all of our orders, and our customer service responds to every email we receive.
If you haven’t received a response yet, it’s possible that your message did not reach us or was missing order details. Please send an email to [email protected]
with your order number and full details, and we will gladly investigate and resolve this issue for you as soon as possible.
We’re happy to help and look forward to hearing from you so we can sort this out.
Great customer service! The support team replied very quickly and was extremely helpful. I really appreciate the fast and friendly assistance. Highly recommended!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
