CUSTOMPINS.CA Reviews 212

Excellent service and a great product! Everything from ordering to delivery went perfectly. Huge shout-out to Lynne for her outstanding support—she answered my questions quickly and helped me choose e... See more

Wonderful service and product. Our hockey team needed lapel pins designed and made. Working with Mia was a great experience. She was knowledgeable, prompt with the creation and design process, answere... See more

We received wonderful service, quick responses and delivery. Jessica was wonderful to work with, she made the process so smooth. Thanks to the company for going above and beyond. I'd recommend the bra... See more

I found the customer service at GSJJ exceptional. With it being our first time ordering and there being many options, there was a lot of back and forth to help us make the right choice. Lynne was pati... See more

Dealing with Rachel was a delight ! Prompt polite service. The whole process was seamless and took only a few days from contact to proofs to a paid order and delivery date. I am now awaiting my deliv... See more

Response time for questions and proof revision turnaround time was excellent. The only issue I have is there in no real accurate description of what a "woven" patch is and how it is constructed. Fro... See more

From start to finish, this was one of the best customer experiences. Lonni surpassed all the dates provided, for the proof, manufacturing and delivery. Not only that, they were able to get our pricing... See more

We had an amazing experience working with Judy on our custom neon sign! We needed it on a rush order for an event, and she went above and beyond to make it happen. She was incredibly kind, efficient,... See more

I loved my pins I ordered from here! They use AI generated images on the site which can be off putting but I’ve used custompins.ca for 2 years now and they always deliver high quality pins. I was very... See more

We ordered 1000 pcs of enamel pins for one of our organization's events. We are very happy with the service we got from Sally, she was prompt, professional, and took great care of our requests. Shippi... See more

I loved my experience as a customer. High-quality work, reasonable response time I would like to thank Jennie for her exceptional service. She was very friendly, patient, and polite. What's... See more

Vivi my sales consultant was absolutely wonderful to work with. She answered all of my questions, helped me through the design and was prompt on all of her responses. Thank you for making th... See more

I have reached out to the costumer service because I wanted to order some badges for my real estate team. Nancy, sales coordinator, took things in her hands and with patience and kindness was able to... See more

Rachel, was very helpful. She kept me up to date and replied to my messages promptly, and had no issue answering any of my questions or helping me achieve my vision and providing me with the proofs. S... See more

At first I was a little hesitant on ordering from them as they accepted to produce just 10 pins as I required for less than a $100 ( most of the websites have a minimum order of 100 units or so) which... See more

We are really satisfied with our company 'years of service' pins we ordered from custompins.ca. Their customer service was amazing. They answered all my questions quickly, explained the process, provi... See more

When I callled I received constructive help on how to move forward with my project. Judy who was lead on my project had great communication with me and the outcome was beyond my expectations. I couldn... See more

I just received my 4th order from GS-JJ in the past 2 years. Three different pin styles. I continue to be super happy with everything about this company. Service is fast, friendly and very helpful. I... See more

Lonni helped me thru the entire process. I wasnt satisfied with the initial proof and needed some color modifications and she was extremely patient and prompt with her service. The final product came... See more

We had an excellent experience with this company—and with Grace in particular! We needed custom enamel pins featuring our logo for a corporate event, and we were working with a very tight timel... See more

I ordered a bunch of strawberry pins for a friend. The associate who helped me was Sally. She answered all my questions promptly and guided me through a few changes that I initiated. My order arrived... See more

This is my second time having max as my contact for my order. Again I’m very happy with the product and the process prior to receiving our order. Max provides excellent communication and makes sure th... See more

Purchased challenge coins for our department and they arrived 14 days after confirming the design. The quality it’s perfect. There are no rough edges or metal burrs that I have found on some of th... See more

Grace was great to deal with. Very responsive with all requests and the pin was created and delivered in a very timely manner. Grace has outstanding customer service skills and would be happy to rec... See more

Vivi was absolutely wonderful to work with on this project. She answered all of my questions promptly, helped me through the design, and was even able to help expedite the fabrication and delivery of... See more

Our Customer Service Rep, Jessica, was wonderful throughout the whole process - from the design and approval stages to pricing to shipping and delivery. She followed up every step of the way. And th... See more

We ordered custom lapel pins and were thoroughly impressed with both the product quality and the customer service. Amber guided us through the process with professionalism and friendliness, making eve... See more

The quality, price, and speed were unmatched, and the customer service was superb! Amber was out customer service lady, and helped out loads! Thank you, will be ordering again.

The pins are amazing! I love the quality but, most important, I love how Jennie was responsive, answering my questions, providing me support through the proof checking and purchase. Great service!

I've ordered a couple different pin designs, and they've always turned out really nice. The same person, Cathy, always deals with my orders too which is something I quite like. Good customer service a... See more

Nancy has been awesome in getting our customized pins quoted and delivered before Christmas! She had responded to all my email enquiries in a timely manner which resulted in a quick turnaround. The... See more

Great communication, fast replies. Nancy was very helpful and thorough to check details and confirm everything for us. Really pleased with the pins we ordered, they're great quality and our team loves... See more

Great service from Amber! She guided me through my online pin purchase with clarity and patience, making sure I found exactly what I needed. Excellent customer support — thank you, Amber!

Zero and his team are quick to respond. They provide design advice and assistance, and have always delivered my orders on time. I highly recommend their services, and will continue to purchase from th... See more

I found GS-JJ online and wasn’t sure what to expect at first, but I was very pleasantly surprised. The product quality is outstanding, and the delivery was incredibly fast — we’re proudly wearing... See more

After a web search I came into contact with Custompins. Jessica was very quick in responding with a simple quotation and after to answer my questions. Even the team got into helping out on my order if... See more

Lynne was the perfect customer service representative. The prompt responses, clear communication, and friendly emails were outstanding! I would relay back to my team with immense praise on how Lynne a... See more

Great customer support and drafting my memorial coin for my late father to give a gift to family. I struggled doing myself online and Sienna was quick to make adjustments and send to me for approval.... See more

Sent an order request and had a proof back in about a day. Shipment time was less than expected, and the product is amazing!! Our group loved them so much that we had to place a second order right awa... See more

Rachel was very helpful, she provided two possible pin designs. She followed up on every question, and was very informative. I'm looking forward to receiving the product. Thanks

This was my second order with GS-JJ, and once again Morry stepped above and beyond! Extremely professional, transparent throughout the process, and with excellent communication from start to finish.... See more

The patches were exactly as I envisioned. The communication back and forth with the company was excellent. I highly recommend this company, worked out exactly as I planned. And no, I am not married... See more

I had an easy time ordering, both times I was assisted by Sally. I had no trouble with getting my design onto a pin, and the response and service was fantastic by Sally. The quality of the pins also t... See more

Lynne's expert help was key to visualizing and executing our design. We got exactly what we were seeking and are very pleased with the result.

Vivi was super helpful in ensuring our custom patches appeared exactly as we hoped they would! She was super attentive to changes we needed, ensuring the final product was polished.