Myprotein.com Reviews 26,914

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are generally satisfied with the products, especially the whey protein, which is considered of good quality and easily digestible. Consumers also appreciate the taste and effectiveness of supplements aimed at supporting beauty routines, such as those for hair, skin, and nails. The fast shipping and availability of tracking information are also aspects that people find valuable. The prices are considered fair, reflecting a good value for the money. However, some consumers have reported issues with the taste of certain products, such as pea protein and some flavored options. There are mixed opinions about orders, with some experiencing problems such as damaged packaging, missing items, or incorrect flavors. A few consumers have also mentioned difficulties with the delivery process, including complex tracking and issues with the courier. Some reviewers have also noted an increase in prices compared to previous purchases.

Based on these reviews

Rated 4 out of 5 stars

Very fast shipping including shipment tracking. Both one-kilogram packs of Impact Whey have a sufficiently long shelf life and the taste is also convincing. I find 'Natural Vanilla' more pleasant t... See more

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Rated 4 out of 5 stars

I'm having super hard time getting their pea protein (salted caramel) powder down. I've tried few options from shakes to mixing with porridge, but it still feels like a punishment to eat that stuff.... See more

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Rated 4 out of 5 stars

Bought various flavours of their vegan protein, usually buy at Bulk. There are two big things Myprotein could improve on. Using more sources of plant protein, and better reseal systems. Both of these... See more

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Rated 4 out of 5 stars

Good whey protein and fair prices. The quality of the whey is good, digestible and more importantly the taste is also great. It not so sweet, what I like and the powder is easily soluble. But the va... See more

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Rated 5 out of 5 stars

I’ve been taking the Hair, Skin & Nails Gummies for a while now and I’m very happy with the overall experience. The taste is pleasantly fruity and not too sweet, which makes taking them every day... See more

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Rated 5 out of 5 stars

Good value for money and background information regarding macro composition and other details are very good. It's a shame that not all ingredients are always listed in detail. These can only be seen o... See more

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Rated 4 out of 5 stars

MyProtein impact Whey has excellent pure quality. But it sucks that every day you receive discount offers, which in 90 percent of cases are just SPAM. A solid and transparent price strategy should... See more

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Rated 4 out of 5 stars

I've been a long term customer and i love their products as they are 3rd party lab tested. It's unfortunate sometimes you might experience issues with shipment and it's hard to get a support. But e... See more

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Rated 4 out of 5 stars

I'm very happy with the quality of MyProtein products – great selection, good value for money, and everything arrived in perfect condition. However, the shipping process could be improved. If they use... See more

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Rated 3 out of 5 stars

No problems with the company it’s great. But please do not buy the tropical creatine powder, and DO NOT try to take it dry. I accidentally bought it with taste instead of unflavored and only realized... See more

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Rated 3 out of 5 stars

I don't like the attempt to lure potential customers with discounts via app purchases, when the discount only applies to very specific circumstances. The info was not very obvious at first glance. A... See more

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Rated 5 out of 5 stars

The package arrived full of powder, and I have no idea whether it is from my items or something else. Update: After posting my initial review, MyProtein customer service reached out promptly and ha... See more

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Rated 4 out of 5 stars

The vegan Omega 3-6-9 gummies are perfect for people who have difficulty swallowing pills, they're easily chewable and don't really taste like the typical taste you'd expect from omega acids. Only dow... See more

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Rated 5 out of 5 stars

I ordered several times different goods and all was perfect. The package was not damaged, no powders were cut and running inside the package, the delivery process was better than I thought. The powder... See more

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Rated 5 out of 5 stars

Never wrote a review. And I am 35 so that’s something. But this pre-workout is so good that I would love everyone to give it a try. It has no awful chemical taste. Tastes like orange juice and the en... See more

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Rated 5 out of 5 stars

Especially the big discount and short delivery time made me very happy about your services. And of course the products are amazing. Sadly I didn’t receive a gift (sweetener) that should have been deli... See more

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Rated 1 out of 5 stars

You repeatedly ask me to rate you while doing absolutely nothing to improve the given issues. Today I received a an email with a"special new year discount" of 50%. Once I login and add the usual t... See more

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Rated 1 out of 5 stars

Nutritional info on products differs immensely from what is shown on the website. Protein powders also taste super fake and some are hard to dissolve. One bag doesnt close. All in all a really disappo... See more

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Rated 1 out of 5 stars

I never received my order (supplements), but the money was charged immediately. I contacted customer support by email multiple times and never received any response or refund. This feels like a scam.... See more

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Rated 1 out of 5 stars

Would be happy with the product...if it actually arrived! Website offers next day delivery, which never happens. They continually over-promise and under-deliver and blame the courier. If the courier i... See more

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Rated 1 out of 5 stars

Consider the size of your supplement platic bottle packaging (zink, magnesium, etc.) for 30 tablets. You can easily fit 4 times the amount you are selling. Would be much more responsible. If not - you... See more

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Rated 1 out of 5 stars

The webpage is just straight-up a bad UX and used to be much easier to navigate. The checkout process was cumbersome with denied credit cards regardless of available credit. When something wrong with... See more

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Rated 1 out of 5 stars

I had an issue with the delivery of my recent order (never received after over three weeks!). Delivery tracking clearly showed it was stuck at the same depot for more than ten days. Despite it being... See more

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Rated 2 out of 5 stars

Instead of cheap plastic bags, use a tub maybe idk and the zipper on these plastic bags don’t work at all, which means the bag is always open and can never be closed which is not so optimal for hygien... See more

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Rated 1 out of 5 stars

I ordered three items and got them in two packages - got one and everything was fine. However, the second parcel was lost by Hermes who confirmed their fault and told me to talk to myprotein to get my... See more

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Rated 3 out of 5 stars

I like to quality of product but they have awful marketing that always claims %60 discount etc. When i click on the add, actually price was higher than last time i purchased.

Rated 4 out of 5 stars

Loved the simplicity, the shopping experience was great. Just little bit disappointed about the fact that their isn’t a possible to get more gratis samples when the prices is way higher than 100€... See more

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Rated 3 out of 5 stars

I got the 5kg blueberry flavored whey protein but unfortunately I don't like how it tastes, first day was awful but over the next week I kinda got used to it. Can't wait to finish it up. I'm never buy... See more

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Rated 1 out of 5 stars

The item I ordered was of bad quality and I asked for the refund. The refund was never issued because they kept demanding a batch code and a photo of the item, which I could not provide any more since... See more

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Rated 5 out of 5 stars

I ordered creatine there. I was very happy with the order and will definitely order from them again next time. The delivery was quite fast and reliable. The packaging was undamaged.The package also in... See more

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Rated 1 out of 5 stars

Hi, Yes, your female colleague asked me to pay 5.13 euro more on 23th July, while I purchased bella hexal online 57.79 euro (10 euro for doctor prescription) on 22nd July. She said if you don't... See more

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Rated 1 out of 5 stars

Terrible customer service. Didn’t get my order cuz of their fault and they didn’t want to resend it or refund until they investigate with their carrier for 2 weeks. Yeah, that’s great experience, let... See more

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Rated 3 out of 5 stars

Although the product description in the shop shows a can as the packaging, it arrived in a bag. The bag isn't practical for everyday use !!!!. Furthermore, I noticed that the creatine, supposedly f... See more

Rated 5 out of 5 stars

The taste of your Vitamin-C pills is mind-blowing. These jelly beans are just delicious. The magnesium pills, the Omega-3 pills, the BCAA-pulver, and the pills mentioned above are very effective.... See more

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Rated 3 out of 5 stars

Me and my partner have been longterm fans of the my protein flavdrops and have been buying them for years. Especially the Vanilla we loved, but we noticed that with the change of the package a change... See more

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Rated 1 out of 5 stars

somehow a wrong adress was entered when I used Paypal quick buy. However, there was no chance of getting my item after contacting customer service, stating it was my fault. Hence, I won't order anyt... See more

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Rated 3 out of 5 stars

Products are good but on the same level as other producers in the same price range so nothing special. Customer Service is pretty bad. Unhelpful, not understanding the issue and straight up lying... See more

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Rated 5 out of 5 stars

My last order from MyProtein was amazing! The quality and flavor exceeded my expectations, and everything arrived quickly and in perfect condition. I’m now trying out a few of their protein shakes, th... See more

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Rated 1 out of 5 stars

I ordered protein powder and creatine but there was a problem with the delivery. The delivery guy delivered to a neighbour but didn't mention which neighbour. Now I asked a neighbour on the right si... See more

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Rated 1 out of 5 stars

It’s becoming increasingly expensive day by day. Last year, I bought Impact Whey Isolate for around 60 euros, plus minus 5 euros, but now it costs 100 euros. I don’t understand why loyalty has to be m... See more

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Rated 2 out of 5 stars

They offer prices as „offer“… on the next multi-label-onlinestore.. they give u the same discount.. this brand has products with good qualities but id they not understand that customers are not stupid... See more

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Company details

  1. Vitamin and Supplements Store

Written by the company

Das im Jahr 2004 gegründete Unternehmen Myprotein® ist der führende Hersteller und Online-Anbieter von Sporternährung in Großbritannien. Die Produktqualität, das Preis-Leistungsverhältnis und der Kundendienst sind seit jeher ausschlaggebende Faktoren für das schnelle Wachstum des Unternehmens. Es hat in seiner kurzen Geschichte bereits mehrere renommierte Auszeichnungen gewonnen. Unlängst, im November 2009, wurde Myprotein® in die prestigeträchtige TIMES-Liste „Fast-Track 100“ aufgenommen und gehört damit zu den britischen Unternehmen mit dem schnellsten Wachstum im Jahr 2009. Auf Platz 21 hat sich die Firma branchenübergreifend als eines der führenden Unternehmen im Vereinigten Königreich etabliert. Im selben Jahr gewann Myprotein® bei den National Business Awards den regionalen Preis für kleine bis mittlere Unternehmen des Jahres im Nordwesten Englands. Myprotein® ging aus starker Konkurrenz als Sieger hervor und wurde für seine ausgezeichneten Leistungen und die allgemeine Unternehmensphilosophie anerkannt. Im Jahr 2007 erhielt Myprotein® eine weitere Auszeichnung, diesmal von der CBI (Confederation of British Industry). Es wurde bei den renommierten Growing Business Awards 2007 zum nationalen Jungunternehmen des Jahres gewählt. Wir sind stolz auf diese Auszeichnungen, die wir ebenso der Treue und Unterstützung unserer Kunden wie auch der harten Arbeit und den Talenten unserer Mitarbeiter verdanken. Wir hoffen, dass wir die Erwartungen unserer Kunden weiterhin übertreffen und dabei die verbreitete konventionelle Herangehensweise an das Thema Sporternährung immer wieder in Frage stellen können.

Myprotein Deutschland Details

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

27K reviews

5-star
4-star
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Rated 1 out of 5 stars

Bad quality (used to be great)

Leggings are of bad quality (used to be great); return of items only possible with credit card instead of a payment method that was used to buy said items; customer service quite unhelpful

29 January 2026
Rated 5 out of 5 stars

Squat Proof Maternity Sportsleggings

I am in my second pregnancy and I need a sports leggings that was squat proof. After MANY tries and a lot of frustration, I finally found these! They are squat proof and feel amazing around my pregnant belly!

4 February 2026
Rated 2 out of 5 stars

Compared to the last buy

Compared to the last buy, the taste of whey protein seems to degraded

28 January 2026
Myprotein.com logo

Reply from Myprotein.com

Hello Hari,

We appreciate your feedback and are sorry the whey protein taste wasn't as good this time.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

I’m very satisfied with MyProtein and…

I’m very satisfied with MyProtein and order from them quite frequently. Some of their products are my absolute favorites. On one occasion, there was an issue with a peanut butter order, and they simply replaced it for free, which I really appreciated. Great service and quality!

4 February 2026
Rated 5 out of 5 stars

Best Price fast Delivery

Best Price fast Delivery

I can not even say anything bad for this Company. They make me very happy for the quality and the best Price on the internet. And a very fast delivery

28 January 2026
Rated 5 out of 5 stars

Great vegan products

Quick dispatch, great taste (clear protein shakes), good pricing. It's hard to find good vegan protein products, especially ones where the amount of protein is not way lower than the non-vegan product. Here I find everything I need.

4 February 2026
Rated 3 out of 5 stars

Bad marketing

I like to quality of product but they have awful marketing that always claims %60 discount etc. When i click on the add, actually price was higher than last time i purchased.

28 March 2025
Rated 1 out of 5 stars

Price up, quality down

I’ve been a loyal customer for three years and regularly recommended MyProtein. Price increases are sometimes understandable, but experiencing them alongside a decline in quality was surprising. This combination ultimately led me to decide that this will be my last purchase.

30 January 2026
Myprotein.com logo

Reply from Myprotein.com

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Everything Myprotein does is great

Everything Myprotein does is great. I did multiple orders from here and never disappointed. Amazing protein flavours is an extra +

1 February 2026
Myprotein.com logo

Reply from Myprotein.com

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards
Sue

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