DJI | Hasselblad UK & EU Reviews 4,993

Recently purchased the DJI Neo 2 motion fly more combo as my first ever drone. Fast shipping arriving the very next day. It has exceeded my expectations and such a great little gadget! So easy to use... See more

Fantastically quick despatch of my item which arrived less than 24 hours after my buying it. The device itself (a Hasselblad X system extension tube) is superbly well built and finished. Expensive for... See more

I’ve been using this site for a while now, and I’m really impressed. Withdrawals are super fast and hassle-free—my money always arrives quickly without any issues. The support team is extremely helpfu... See more

As Cree required the best equipment for clarity filming and web broadcasting this is the top range. Trialed on our most web view night filming Cree retiring one and creating a new dawning this help... See more

I placed two orders. One of them included my Flyer ID card which had an incorrect name on it; a new Flyer ID card was shipped out the Monday and I received the shipping info before I even received t... See more

I had a minor issue with the quality of the battery pack for my drone which made me question it's authenticity (the case had stress marks). Their online support advised that I get it exchanged at t... See more

1st Neo Drone was faulty (out of the box on Sunday), done a returns online to DJI Store, unit was sent back on the Monday, had brand new replacement the next Saturday Morning !. New unit seems to be... See more

This shop is my favourite place at the moment. Bought cameras and drones and the service, knowledge, enthusiasm and products are brilliant. DJI care is an amazing product - long may it continue.... See more

Ordered and arrived within 2 days. However said wouldn't arrive till Monday and I required it Sunday so ordered from elsewhere then an hour later a message telling me it would arrive by dpd so maybe a... See more

Starting from the security guard 2 sales mens at the store was really polite and welcoming. The lady staff really looked not interested n helping or not interested n what she s doing. The store manage... See more

Had a brilliant experience at the DJI store in Westfield today. The staff were incredibly helpful and took the time to explain the differences between the models, which made choosing the right drone s... See more

I had the very annoying misfortune to drop my DJI wireless Mic2 into a lake. Ok so the cost of a replacement wasn't exactly cheap, but what made the experience MUCH less frustrating was the incredibly... See more

FANTASTIC!! Just taken the first step on my Drone journey with the Neo 2. Awesome move. DJI Hasselblad have been fantastic with communication, tutorials and delivery promise. Already thinking about th... See more

The Osmo Pocket 3 has completely exceeded my expectations. I was looking for a powerful camera that I could easily carry everywhere, and this is it. The video quality is stunning, especially in low li... See more

I pre ordered the RS5 which was 'delivered' on the 31st Jan. Sadly it was delivered to the incorrect address. This was confirmed by DPD's depot on a call the same day. They also emailed me confirma... See more

The Gold Standard in Drones and AV Gear Joel is hands down the most knowledgeable audiovisual expert I’ve ever spoken to — he treated me like a top-tier VIP, answering every question with conf... See more

I recently purchased the DJI 1000 Power Pack Carry Bag, and I'm pleased with my experience! The delivery was quick, so I could start using the bag right away. The materials feel durable and well-co... See more

When you’ve just ordered a new drone then you don’t want to wait any longer than necessary. DJI Hasselbad won’t keep you waiting ! Very easy ordering process, goods in stock and then before you know i... See more

Absolutely excellent well package beyond believe the care and attention to detail shows this is a truly awesome product I’ve used it once and it’s blown me away with the quality of the sound it’s cr... See more

Regent Street : All pleasant and polite but perceived preoccupied, reflected in not including the required free accessories with the purchase. On realisation had to go back to the dealership and poin... See more

The website changes the price at the checkout step. A different price was listed vs the actual checkout price. Chat support wouldn't help, even though they said I was right. (have transcript to s... See more

Sold me a drone that after an automatic firnware update is rendered unfit for purpose Claimed I have to prove the fault despite dji confirming they have screwed up with their firmware. C... See more

Awful experience..received fault goods and the chat and procedure to return is horrendous. No clear advice have send the WHOLE set up back because of one faulty battery. No offer of replacing or... See more

Terrible customer services. Do not refund postage when DJIs chosen courier is at fault. Make sure you use your credit card when buying from them so you can reclaim full monies owed to you after they... See more

Could not update DJI Osmo 360 Power Extension Rod (PC only) It is useless without update They did not even know there was an updater! And did not know it extended No sign of several accessories... See more

Advertising for drone number stickers on line at a price then adding extortionate hidden charges for postage Think they are clever by putting a small 2 inch sticker in a big cardboard box when al... See more

I ordered a product with next day delivery. After chasing several times then being told my email was lost in a junk folder ( not sure how as I received an order confirmation email ) it arrived three... See more

Can't rate this low enough. Delivery attempted at incorrect address and a photo supplied to evidence 'attempt' (giving away it was the wrong building altogether). Told 'we won't be returning to your a... See more

Honestly absolutely appalled with my experience. Bought the DJI RS4 combo pack and the tracking module on the 20th November 2025 and first it got lost in transit which I only found out 2 weeks after I... See more

Disgusted that they won't ship to the Highlands and Islands. Royal Mail don't charge a penny more regardless of where in the UK you live, so ordering a gimble that could easily be posted, but the webs... See more

Purchased a pair of DJI goggles for Christmas. When we had a chance to pair to his FPV drone, we discovered they were not compatible on day 17 after delivery (this was 31st Dec - only a few days aft... See more

My drone had connection issues from first day and it crashed without even sever wind warning . Now I recently noticed the damage on one of the propellors. Also the gimbal is always stuck and I cannot... See more

Super fast delivery! Loved the product as it was super useful for our holiday trip. Liked the dji app and the gimbal features. Couple of things noticed is: The phone isn't exactly horizontally aligned... See more

Quick delivery and service. Also received a discount code for accessories but not accepted for hardly any product and didnt state what is/not included. All included was straps and bags etc. No ba... See more

Purchased a drone mini 3 , randomly flies back to base and not always accepting commands , shop wont accept it back due to it being activated ( how else am I supposed to fly it ) it’s 7 days old S... See more

Why can I buy from china with free postage but DJI Hasselblad UK will not post to me in the Scottish highlands??? I KNOW dpd dont deliver up here because of cost but that’s your issue to resolve not... See more

Decent SD and Micro SD Card case, mine in BLACK with Lexar and DJI branding with the three branches, Lon, Brum and Man listed - presume that these might have been / are a freebie with a decent purcha... See more

Dji products are fantastic . They have rapidly evolved from phone gimbals to other tech. I was let down by the poor in store staff at Picadilly London who were not in the least way enthusiastic nor we... See more

I've read hundreds of good review about the Dji mic mini, like the super convenient connectivity to iphone. Yes they are all true, but little that I knew that connecting to an iphone doesnt mean... See more

Worst company ever, they haven taken my money, now neither refunding not giving me a product as their DPD lost the parcel before I even get it. They also get the worst customer service, I ask them to... See more

Bought a mic mini at their Birmingham store. Very knowledgeable assistant willing to discuss use case in detail. Product works really well.

I had an amazing experience with DJI’s customer support. My drone had an issue, and I was honestly expecting a long, complicated process with high repair costs. But to my surprise, DJI went above... See more

Quick delivery, although DPD delayed it! Saying that, it only took 3 days Quick response for the DJI care plan and everything straight forward The drone itself is very impressive and with the new... See more

I had a problem, they came straight back to me to resolve. The problem was as follows. Hopefully now resolved. Using DPD for delivery is probably a mistake. Multiple messages are the same, and they’ve... See more