Elycura Reviews 49

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. People express mixed feelings about the products and quality. Some consumers are satisfied with certain creams, noting their pleasant fragrance, fast absorption, and skin benefits. However, others report issues such as receiving incorrect or cheap substitute items. Consumers report negative experiences with refunds and pricing. Many describe difficulties in obtaining refunds, despite the company's guarantees, and express frustration with unfulfilled orders and poor communication. Some people mention that the prices are too high compared to similar products available elsewhere.

Based on these reviews

Rated 1 out of 5 stars

Another Internet "Snake Oil" mens product. Does arrive well packaged, well presented & looks very professional. However tried it 3 times & every time had to rush & wash off with cold water. Burnt t... See more

Rated 1 out of 5 stars

Bought a pair of auto glasses which did not work as advertised. requested a refund but Elycura did nothing but stalled and tried to palm me off with stupid offers of 20% on future purchases! Advise e... See more

Rated 1 out of 5 stars

Awful experience glasses no good return address on package is false scam trying to get full refund getting no where will try charge back. Very very bad company totally . DO NOT USE

Rated 1 out of 5 stars

I would give it zero if I could. After emailing saying I wasn't satisfied with the product, they emailed saying you need to take longer and make sure you are following instructions. I did all that em... See more

Rated 1 out of 5 stars

12 days delivery from LONDON. I have,packages delivered from CHINA quicker. Now for the glasses. Complete and utter waste of money. Blurred vision for both short and long distences. Please do not wa... See more

Company replied

Rated 1 out of 5 stars

Hello!Today I pay £36.99 for skin tag remove medicine .I check my bank app show me pending transaction £36.99 I not get email verification for payment. I check my order in SHOP not see. I write 4 emai... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 boxes of patches and after 2nd use i got a red tender patch around my navel area. I emailed and they said I could not return as opened box but I said you had a 20 day money back guarantee.... See more

Rated 1 out of 5 stars

I did a one off purchase for 3 bottles of body oil. The following month I received an email saying that my order was being despatched. I did not place an order and cancelled. They fortunately didn't s... See more

Rated 1 out of 5 stars

THIS company is a scam. I placed an order for a bladder control cream at the price of £29.95 on the 26th of January 2026. To this date I have received nothing , All I get is messages from supposedly f... See more

Rated 1 out of 5 stars

Total Scam. I ordered one product and got something entirely different which I could have got at a fifth of the price on Ebay. Asked for a rebate and keep getting different offers of compensation w... See more

Rated 1 out of 5 stars

I accidentally ordered a product from this site mistaken it for another website. They took the money out of my account straight away but I never even received a confirmation email, absolutely heart... See more

Rated 5 out of 5 stars

I had a stubborn wart on my hand that nothing would remove. After using the Elycura wrapping mask a few times, it dried out and peeled off - a surprisingly gentle process that left my skin smooth.

Company replied

Rated 1 out of 5 stars

UPDATE...... MY REFUND HAS BEEN INCREASED TO 30% !! CONSIDERING THEY HEAVILY ADVERTISE 100% NO QUIBBLE GUARANTEE, THIS IS A LIE. THIS COMPANY IS A COMPLETE SCAM. Sent me a completely different... See more

Rated 5 out of 5 stars

Laser hair removal didn't work for my gray chin hairs, but Elycura is making a difference. It's gentle on my skin and seems to be slowing down the growth, plus my skin feels much softer now.

Company replied

Rated 1 out of 5 stars

UPDATE...... MY REFUND HAS BEEN INCREASED TO 30% !! CONSIDERING THEY HEAVILY ADVERTISE 100% NO QUIBBLE GUARANTEE, THIS IS A LIE. THIS COMPANY IS A COMPLETE SCAM. Sent me a completely differ... See more

Rated 1 out of 5 stars

I have not bought this product because I saw it had 5 stars in Trustpilot so I had to check it out. I'd like to thank the reviews people left on here as you have saved me from being scammed. Thanks... See more

Rated 1 out of 5 stars

Totally scam Purchased 2 lip oil plumbing for almost £30(£29.75) Not only the lip oil did not plumb but did nothing at all, it’s like applying water to your lips. Anyway I contacted them and afte... See more

Company replied

Rated 1 out of 5 stars

I ordered Healing Salve cream. I am so disappointed with this product. I’ve paid £25 for a tiny tub of cream that isn’t even fully filled. The packaging is cheap and tatty looking . I found out after... See more

Company replied

Rated 1 out of 5 stars

Not sure I received genuine Magic Oil, smells awful & makes my skin itch. Very disappointed but probably my fault for being taken in.

Company replied

Rated 1 out of 5 stars

I ordered Plumping moisture Lip serum for £27, when it came it was not what I had ordered at all. It was a cheap copy, even the packaging was different. Very cheap tat. It dried my lips instead of moi... See more

Company replied

Rated 5 out of 5 stars

package arrived with the seal perfect. the pump on the bottle works smoothly so it doesnt make a mess on my vanity during my morning routine.

Company replied

Rated 5 out of 5 stars

the light gel texture of this gel sinks in so fast. i've been wearing it under my makeup and there's no sticky residue at all plus my skin looks way smoother in the morning.

Company replied

Rated 1 out of 5 stars

If I could give this company nil stars, then I would!! Just like many others customers, I was SCAMMED too. I ordered 2 Lip Plumpify serums for £34.99 and recieved 2 extremely cheap Lush Lip Serum... See more

Company replied

Rated 1 out of 5 stars

⚠️⚠️⚠️ABSOLUTELY A SCAM! ⚠️⚠️⚠️I would give minus stars if I could! I bought a hair removal product from this site and spent £33 saying it would work. They had a "30 day" money back guarantee. It do... See more

Rated 1 out of 5 stars

Totally ripped off . Paid 24.99 for lip plumping oil. The same oil is on amazon for 4.99. Shocking . Am in process of getting my money back but not holding out much hope . Do not order without checkin... See more

Company replied

Rated 1 out of 5 stars

I did nor receive the item I ordered i received something completely different. This is undoubtedly I scam site. Reported.

Company replied

Rated 5 out of 5 stars

box was clean and intact when it got here. the texture of the cream is smooth and it soaks in fast which is perfect for my evening wind-down routine.

Company replied

Rated 1 out of 5 stars

The product was not as described and didn't work as advertised and refused to give a full refund if not satisfied as advertised

Rated 1 out of 5 stars

I ordered a man spray 5 days ago ,it ‘s like a scam company . I didn’t receive any email for confirmation of ordered. And they took $75 from my account , and I don’t know where can I ask ?. They ‘re t... See more

Rated 4 out of 5 stars

I've used 3 bottles on my arms & fhere has been a some improvement, however still lumpy & not smooth.

Company replied

Rated 1 out of 5 stars

I agree with the lady about the lip plumping, sure this is a scam for that amount of money. Says from the UK, but shipping was from China and took weeks. I wish Facebook was able to say from China,... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 lip plumping oils for my lips I am so disappointed after waiting ages for delivery and them costing £39.99 the lip plumping oil is like water not even moisturing or plumpin... See more

Company replied

Rated 1 out of 5 stars

I ordered a elycura spray for ED and it was like spraying water on my penis. Nothing happened. What’s this stuff all about? I would like a refund?

Rated 1 out of 5 stars

I ordered two of these, what a waste of money. Made lips shiny for a while but did not plump lips I ordered the lip plumper. I received lip oil.

Company replied

Rated 1 out of 5 stars

They took my money and I’ve never received my product! What’s wrong with them? That’s just wrong!!

Rated 1 out of 5 stars

I did not receive the item I ordered, this is a scam.

Company replied



Contact info

1.8

Poor

TrustScore 2 out of 5

49 reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 month

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a cream labeled Elycura on…

I ordered a cream labeled Elycura on the container, I received a cream labelled South Moon. It took 20 days to receive the product as they are using the scam of a delivery company called Yodel. Ultimately I had to go to the Yodel depot to collect and had to pay £18 for a taxi. This Elycura company is a real SCAM! They advertise a product and deliveres a wrong product!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Not recommended

Terrible experience after using gum repair gel for few days. Followed instructions given on box no leaflet enclosed after 4 days felt terrible feeling dizzy and violent headache. Stopped using and took 3 days to feel ok

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Gum Gel

AVOID THIS COMPANY AT ALL COST! I ordered
gum gel for receding gums it was £30 and took ages to arrive by then I had spoken to Dentist and read Trustpilot reviews so tried to cancel before it arrived no joy no one listening it arrived pack still unopened and I have requested to return and get full refund they offered 10% discount then 20% then 40% we are now at 60% discount I told them I want full refund no response for past7 days even though I have e.mailed every day !

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Glasses are a scam

Glasses are a scam, don't work for long, short, or computer vision, asked for my money back, and got fobbed off with discounts, vouchers, anything but give me my money back. They have now blocked my email address

11 February 2026
Unprompted review
Rated 1 out of 5 stars

For Lovers of Pepper Spray in the Mince Pies

Another Internet "Snake Oil" mens product.
Does arrive well packaged, well presented & looks very professional. However tried it 3 times & every time had to rush & wash off with cold water. Burnt the ol'Ducks Nuts & Mort Dock to the extent that Cold water blast was needed. For lovers heat & pain, maybe I just got the batch with more Chillies? in it than normal or my Mort Dock is far tooooo sensitive.
Tip:- Do not use Luke Warm or Hot water to wash off, it just opens pores up for Chillies? to sleep in through skin.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it zero if I could

I would give it zero if I could. After emailing saying I wasn't satisfied with the product, they emailed saying you need to take longer and make sure you are following instructions. I did all that emailed again saying nothing was working, they offered me a discount which I declined saying I would not be purchasing anything again. I have emailed them a few times total silence.
So stay away from this company. They do not give refunds.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

THIS company is a scam

THIS company is a scam. I placed an order for a bladder control cream at the price of £29.95 on the 26th of January 2026. To this date I have received nothing , All I get is messages from supposedly from Yodel on the 3rd,4th and 5th of this month each time saying :out for delivery:. To this day we wait to no avail.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Elycura oatches

I ordered 2 boxes of patches and after 2nd use i got a red tender patch around my navel area. I emailed and they said I could not return as opened box but I said you had a 20 day money back guarantee. I had to go see a doctor because the area was so tender they advised to stop using. Im still waiting on a 40% refund with no response.DO NOT ORDER FROM ELYCURA UTS A SCAM

13 January 2026
Unprompted review
Rated 1 out of 5 stars

NOT WORTH THE WAIT.

12 days delivery from LONDON. I have,packages delivered from CHINA quicker. Now for the glasses. Complete and utter waste of money. Blurred vision for both short and long distences. Please do not waste your money. Trying to get a refund under the 30 day guarantee is going to be fun. Don't hold out any hope.
Order number JJD0002234275015007

27 January 2026
Unprompted review
Elycura logo

Reply from Elycura

Hi there — I’m really sorry to hear about your experience with the delivery time and the glasses.
We’d like to look into this properly and help with a fair resolution.
For privacy reasons, please don’t post personal details here.
Could you reply to our information request on Trustpilot (or contact our support team) with your order number and the email used at checkout?
Once we have that, we’ll check the shipment timeline and the product details and come back to you as soon as possible.

Rated 1 out of 5 stars

I ordered two of these

I ordered two of these, what a waste of money. Made lips shiny for a while but did not plump lips
I ordered the lip plumper. I received lip oil.

14 January 2026
Unprompted review
Elycura logo

Reply from Elycura

Hi there — thank you for sharing your experience, and we’re sorry it didn’t meet your expectations.
Our lip serum/lip gloss is designed to give a lightweight, comfortable shine and a moisturised feel, and results can vary from person to person.
We’d really like to look into your order and help with the next step. For privacy reasons, please don’t post personal details here — we’ve sent you a private information request on Trustpilot. If you can reply with your order number and the email used at checkout, our support team will assist you promptly.

Rated 1 out of 5 stars

Hello!Today I pay £36.99 for skin tag…

Hello!Today I pay £36.99 for skin tag remove medicine .I check my bank app show me pending transaction £36.99 I not get email verification for payment. I check my order in SHOP not see. I write 4 emails in hNobody don't reply me.Scam company horrible customer service. Next week I will going to my bank and ask for money refund.

23 January 2026
Unprompted review
Elycura logo

Reply from Elycura

Hi — we’re very sorry for the confusion and for the trouble you’ve had reaching us.
If your bank shows a pending transaction, it often means the payment hasn’t fully completed yet. In that case, an order confirmation email may not be generated and the order may not appear in the system until the payment is confirmed.
We’d like to check this immediately. For privacy reasons, please don’t share personal details here — we’ve sent a private information request via Trustpilot. Please reply with the email used at checkout and any payment reference/transaction time, and we’ll investigate and advise the fastest next step (confirm the order, or ensure the pending charge is released/voided).

Rated 1 out of 5 stars

I ordered Healing Salve cream

I ordered Healing Salve cream. I am so disappointed with this product. I’ve paid £25 for a tiny tub of cream that isn’t even fully filled. The packaging is cheap and tatty looking . I found out after ordering that said cream is £7 on Amazon.
I wouldn’t recommend this cream or the company, stay well clear and save your money.

12 January 2026
Unprompted review
Elycura logo

Reply from Elycura

Hi — thanks for taking the time to share this, and we’re sorry you feel disappointed.
Regarding the tube looking “not fully filled”: many creams are filled by weight rather than by volume, so the product can settle during transit and may not reach the very top of the tube even when the correct amount is inside. That said, we absolutely want to check your batch and make this right if anything is off.
For privacy reasons, please don’t post personal details here — we’ve sent a private information request on Trustpilot. If you can reply with your order number, checkout email, and (if possible) a quick photo of the tube/packaging, our support team will review and offer the appropriate next step.

Rated 5 out of 5 stars

package arrived with the seal perfect

package arrived with the seal perfect. the pump on the bottle works smoothly so it doesnt make a mess on my vanity during my morning routine.

6 November 2025
Unprompted review
Elycura logo

Reply from Elycura

Thanks for your review! Happy to hear everything arrived safely — we appreciate your support.

Rated 1 out of 5 stars

No contact with them regarding where…

No contact with them regarding where delivery was, even though eventually received my items, after 101 messages etc, would never buy from them again, very much false selling 😡

5 January 2026
Unprompted review
Elycura logo

Reply from Elycura

Hi — we’re really sorry for the lack of updates and for how difficult it was to get a response. That’s not the experience we want anyone to have.
We’re glad your items eventually arrived, but we understand how frustrating it is to be left without clear delivery information.
We’d like to review what happened on our side (support messages + tracking) and make this right where we can. For privacy reasons, please don’t share personal details here — we’ve sent a private information request on Trustpilot. If you can reply with your order number and checkout email, we’ll look into the case and follow up.

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