FatFace Reviews 106,978

Fat Face excelled with the perfect fit. All the lovely selection of jumpsuits chosen fitted beautifully & were gorgeous print designs. In some other brands I need to go for a large size but not Fat Fa... See more

FatFace is my go to supplier for clothes nowadays. Much of their range feels ageless and stylish without being too trend driven, and easy to wear year after year. The quality has been consistently g... See more

I really like what I bought but I've been having an issue, each time. The last times I purchased, the website marked an error, as if I had to repeat everything. The first time, I paid double, and was... See more

Gorgeous item, perfectly sized for work and very strong leather bag. Have same in tan, still serviceable after 8 yrs but always wanted black version. Also bought chocolate brown version as a well rece... See more

Usually I love FatFace but this time part of my order has never been delivered with no updates. Too late now as I’ve found alternatives that were delivered on time. Do genuinely like the quality of t... See more

I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... See more

Visited Fatface Bridport saturday morning 7th of February and the two ladys in there were ever so lovely and helpful and went above and beyond for me. I often visit bridport and make sure to pop in t... See more

Very good quality at reasonable prices, have been looking for a modern canvas jacket for a while and found the perfect one at FatFace. It fits so well that I bought it in three different colours, Blac... See more

Yet again, Super fast delivery to store. Store staff in Whiteley Village efficient and personable as expected. Always a pleasure to purchase online and collect from a physical store ,try on, accept... See more

I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... See more

I received my new top by next day delivery at Next Hull. Very soft to the touch material and beautiful print. Pity no Fat face shop in hull since always nice to see the print and material before buyin... See more

Lovely jacket, earrings and slippers. Easy to order, easy to collect from my local Next store. Good communications from Fatface. And it was easy to return two other items. I was promptly refunded. I... See more

Where I live there is a fat face store but has limited stock, additionally I have mobility problems so struggle to get down into town to visit the store. I find shopping online to be a more positive e... See more

I went into FatFace in Totnes to return a top that was too small that I had bought in the sale. I was served by Lisa who was very friendly and extremely helpful. I wanted the size 12 but couldn't f... See more

**Fat Face Dartmouth: Coastal Charm Meets Quality Threads!** 🌊🧥 Nestled near Dartmouth Harbour, this branch oozes laidback seaside vibes with its rustic décor and friendly, knowledgeable staff.... See more

I shopped today at the Fatface store in Meadowhall Sheffield. The shop is bright and well presented. I was drawn to the new stock - which as always- was very tempting . The experience was enhanced by... See more

Excellent service as always . Very helpful and friendly I collect items from the Fremlin walk store Maidstone, the lovely shop assistant suggested trying on my items before heading home . It saves... See more

Had no issues ordering my goods online. However, having said that it was a bit misleading about a new customer receiving 10% discount. You have to click on another link before it gives you a breakd... See more

1st time online ordering, usual purchases away on holiday where there is shop; hoody-top ordered online - gents largest-size pink/purple, perfect for me! Were both impressed in quality & of price paid... See more

Very straight-forward ordering process. The jumper itself was delayed a couple of weeks beyond the original delivery date but there was good communication and I was not left wondering where it was.... See more

Ordered a product in Petersfield store. It was delivered to our house. Tried to get a refund in store, but the details on the system are different to our details, despite the details being correct on... See more

Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousan... See more

Bought a jumper for my husband from a Fatface shop whilst on a daytrip away from home. Washed as per washing label ( label said 30 degrees but used 20 degrees) and it has shrunk beyond recognition!... See more

Ordered in the sale, all sizes available. Asked for collection at local store 5 days in advance. Wasn’t delivered to store on time (email from FatFace)….allow a few more days…..then a notice to say I... See more

Website is clear and easy to navigate. Product is good quality and cut to size and reasonably priced. The only downside to this experience is the Evri delivery which, in line with all deliveries whi... See more

I ordered the men’s “cuddly robe” which appeared to be from a collection including the pair of pyjamas I bought earlier which were great. I trusted the fat face brand, and as it was not cheap. The... See more

Delivery AND returns charges. Only does returns at evei locker or shop, no lockers near me, closest shop is 15 miles away. Couldnt get foot into boot because of poor design, the boots would otherwis... See more

I like the sweater; it's very soft, and in lovely colours (pale green and creamy white, knitted in a geometric pattern); it fits very well, with room to spare in a size 10, though I'm often size 12-14... See more

Impossible to cancel an order and then charged for the courier to collect from Fatface to return it to them, without it coming anywhere near my address! To add insult to injury, I was then told... See more

Ordering and returning process very easy. Sizing in products a little inconsistent and delivery charges very high. Can be mitigated if you live close to a Next store to collect, but if not can be an i... See more

I love the womenswear range at FatFace these days and great online choice … especially the shorter length available in women’s jeans, which I’ve only just discovered. It’s great that you don’t need... See more

Easy order transaction online, had my order delivered to my local Fatface Store. Unfortuneatly my store was closed for couple of days whilst they did some maintenance, which coincided with my order... See more

I spotted a jacket in the men’s department but it was a little creased. The staff member downstairs offered to steam the jacket. We carried on shopping and returned to Fatface and picked up a supe... See more

I had several transaction with Fatface online and everytime they were on time for next day collection at Next store. My returns were just as easy to drop off at the Next store. I got emails to upd... See more

Lovely clothing always, the only small beef I have is the hoodies are not always longer at at the back, they are shorter than the front which makes wearing them awkward and the longer length ones don'... See more

I always loved the cotton underwear from Fatface. It would be to have more information about the material. I ordered 2 size Small but one is smaller than the other. It is marked as 95% but feels low... See more

Website a bit light on detail, two products with same features and price, nothing to distinguish them at all. I was compelled to order two, so I used Click and collect, ordered two, and returned one... See more

Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... See more

Ordered online and collection from store. Store very busy and was served by a small person who went to the back and then came out looking for a Ladder. Ladder finally found and went to the back wi... See more

Bath Fatface on a very wet day. Spent £115.00 on two items only to be served by the most miserable and unhelpful assistant ever (Hannah) didn’t smile and could barely talk….. It’s also dosent help whe... See more

I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... See more

Really love this dress! Although cotton, it’s quite a heavy cotton with a crinkle to it and hangs nicely. I did find the neckline gaped a little and was too wide, so sent for smaller size but this... See more

I have shopped in the Bude (North Cornwall) Fat Face store ever since it opened many years ago. The staff have always been attentive, helpful and cheerful. Regularly updating stock with new edition... See more

Fast delivery. Be better if there was also an option for delivery to a parcel shop when buying gifts. Skirt is fabulous. Beautiful ditsy floral print, nice flow to the fabric. Almost reaches the... See more