Ordered an ‘Umber’ coloured wallet from Forge. A black coloured one was delivered. I emailed ‘Forge’ twice to arrange return and replacement, but have not received any response as yet… Update - foll... See more
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Experience the epitome of security and style with Forge Wallet - where innovation meets sophistication. Our cutting-edge smart wallets are meticulously crafted to safeguard your essentials while adding a touch of elegance to your everyday carry. With advanced RFID-blocking technology and sleek designs, Forge Wallet ensures your peace of mind without compromising on aesthetics. Join countless satisfied customers who trust Forge Wallet for unparalleled quality and functionality. Elevate your everyday with Forge Wallet - where security, style, and convenience converge.
Contact info
Nijverheidsweg-Noord 60, 3812PM, Amersfoort, Netherlands
- [email protected]
- forge-wallet.com
Hasn’t replied to negative reviews
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Ordered 2 wallets
I ordered two wallets after seeing multiple advertisements on Instagram and Facebook. While the promotional deal seemed attractive, I was initially hesitant due to several negative reviews mentioning non-delivery issues and poor customer support.
I did receive both wallets exactly as ordered, although delivery took approximately 10 days. The wallets arrived brand new and were nicely packaged, which was a positive first impression.
However, the main drawback is that they do not offer good value for money. The build quality is average at best, with very poor quality control. One of the plastic cash clips broke after being used only twice. I contacted customer support to request a replacement, as the company advertises a “lifetime warranty.” Despite the issue occurring within the 90-day return window and being clearly related to product quality, I was asked to pay around €15 in delivery charges.
That said, customer support was responsive, and after prolonged communication, I did receive a replacement wallet. Delivery again took around 10 days, and I was informed this replacement was a one-time exception.
In conclusion, while the company does deliver products and does provide customer support, the overall product quality and warranty conditions are disappointing. If you are looking for a wallet for short-term use, it may be acceptable, but for long-term durability and value, I would not recommend it.
Made airport lines way easier
Took the passport wallet on a flight and it made airport security way smoother. I wasn’t digging around for stuff like I normally do. I’ll probably keep using it just for travel.
The slide works well most of the time
The slide works well most of the time, but if I overload it, it sticks slightly. Not a big deal, but worth noting.
The RFID protection was a big selling…
The RFID protection was a big selling point for me. I’ve had wallets where it didn’t work properly, but this one seems legit. I tried scanning my card through it and nothing went through, so that gave me some peace of mind.
Don't buy from them!
Overpriced, Chinese wallets that are rebranded with their own logo and name on it!
Cheapish, that anywhere you can buy,from amazon, from any online ecommerce shops. Fake sale beacuse Marketing is everything for these companies.
If you ordered it, they will want to provide half price to keep them, but not worth to keep it I think.
The wallets are nice in function and look, but the material quality is cheap.
And it was very pricey for this quality.
If you keep it, that is your choice.
The product probably will arrive.
But don't expect too much for your money.
They Provided two wallets on one's price.
Thats expensive too for these.
I wasn’t sure if I’d like the slide…
I wasn’t sure if I’d like the slide feature, but it’s actually really convenient. Cards pop out cleanly and never slip out on their own. It’s one of those small details that makes daily use easier.
I’ve owned plenty of wallets
I’ve owned plenty of wallets, but this one stands out. The design is sharp, it feels secure in hand, and the size works perfectly for everyday carry. Would recommend to anyone wanting to downsize.
AVOID AVOID AVOID
i purchased wallet and received from a uk address, not as good quality as led to believe so asked as per refund policy to return.
They now want the product returning to china at my cost !!
company registered in America.
scam company with fake return policy
stay well clear and buy from a legitimate company
under uk law the item has to be sent back to uk address or they have to pay postage to china
beware beware beware avoid avoid avoid
Quick delivery, no fuss
Ordered on a wednesday and had it by the weekend. Packaging was tidy and the product looked even better in person. For me, that quick delivery makes a difference.
Handy little card tool
The smartcard looked like a gimmick online, but I’ve used it to open a bottle and tighten a screw already. Didn’t think I’d actually need it but here we are. Funny how often it comes in handy.
The trackcard is legit
The trackcard is legit. I left my wallet at a café and found it within minutes. That alone makes it worth it for me.
I ordered during the sale and it showed…
I ordered during the sale and it showed up in just a couple of days. Everything was packed nicely and the wallet looked better than expected. Glad I didn’t hesitate.
I didn’t realize how bulky my old…
I didn’t realize how bulky my old wallet was until I switched. Now my jeans actually fit better and I don’t feel like I’m sitting on a brick. Kind of wish I’d changed sooner, honestly.
Picked up the carbon wallet during the…
Picked up the carbon wallet during the autumn sale. Super light, feels strong, and the design looks modern
The leather has started to develop a…
The leather has started to develop a nice patina. Looks more natural each week without looking worn out. Makes me think it’ll age nicely.
Customer support was quick to respond…
Customer support was quick to respond when I asked about shipping times. The wallet showed up earlier than expected, which was a nice surprise.
Awful service and not received my goods
I placed an order for two wallets and various accessories, totaling over £90. The delivery was scheduled to be later than initially anticipated, which was acceptable. However, the situation escalated upon notification of delivery. While I was at work, I received a text message confirming the delivery of my parcels. Upon my return home, I discovered that no parcels had been delivered.
Upon reviewing the delivery tracker, the courier indicated that the items were left in a "safe place," a directive I did not authorize. I have since contacted the courier via email to inquire about this discrepancy and am awaiting a response, which is expected within 72 hours. My concern is that the parcels may have been left unattended outside my residence in London, contrary to my preferences.
I subsequently contacted Forge regarding this issue. Their recommendation was to inquire with neighbors and directly contact the courier, actions I had already undertaken. It appears they are disclaiming responsibility, citing the "delivered" status of the shipment. I have reiterated that, as the party responsible for selecting the courier, the ultimate responsibility for the delivery rests with them, The financial institution has advised that Forge has a 30-day window to resolve the matter, after which a refund can be initiated. Upon contacting Forge, they offered to resend the order, contingent on my covering shipping costs due to the item being marked as delivered. I am dissatisfied with this resolution, as it appears there is a lack of concern regarding my order post-payment. I have communicated my refusal to accept this outcome and have requested a full refund, given that the goods were not received. Consequently, I must now await the 30-day period for resolution through my bank. This incident has also deterred potential purchases from my acquaintances who had previously expressed interest in the product.
I recommend exercising caution when considering transactions with Forge to mitigate potential financial risk.
Good kit
It tools its time, but as a piece of kit it’s pretty good,
The two feature this misses, are a slot for the a license/identification., and maybe a loop for a chain
It allows you to carry a number of cards , and notes..
The only issue I had is that it was. Christmas and delivery was slow.. thankfully for me it’s not for a Christmas present
Tried the personalization option and it…
Tried the personalization option and it turned out sharp. My initials are embossed cleanly and it gives the wallet a bit of character. Made me feel like it was made just for me.
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