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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality and protective capabilities of the phone cases. Consumers highlight the thoughtful design, perfect fit, and the confidence the cases provide against drops and impacts. People also appreciate the vibrant colors and unique patterns, with many receiving compliments on their stylish cases. The user experience is generally positive, with reviewers finding the cases comfortable to hold and easy to use. However, some consumers have reported issues with the delivery service, citing delays and lost packages. There are mixed opinions regarding the order process, with some experiencing problems such as incorrect items or cases not fitting properly. Despite these issues, many reviewers express a willingness to order again, hoping for improvements in the delivery process.

Based on these reviews

Rated 5 out of 5 stars

From the moment I opened the package, Casely felt premium. The packaging, the finish, and the fit all felt thoughtfully designed. This case looks and feels like something that should cost way more tha... See more

Rated 5 out of 5 stars

I have always loved a competitors case and when I upgraded my phone I was shocked to realize they no longer made cases for Google products. I stared looking for a similar product as I have become accu... See more

Rated 5 out of 5 stars

Im absolutely in love with this case if you have a reader in your life definitely get them this case! Its super cute its not bulky and my phone fits snug in it so im not worried about the case popping... See more

Rated 5 out of 5 stars

I'm genuinely impressed with my Casely case. My package got lost and I emailed casely explaining the cases I purchased were Christmas gifts. They replied quickly, sent new ones, and they arrived befor... See more

Rated 5 out of 5 stars

I was worried that the case's colors would be dull but I am so happy to say that the colors are much more vibrant in person and I love how this looks! I've also already dropped my phone from bed heigh... See more

Rated 5 out of 5 stars

Loooove how the window for the camera shows off the orange color of my new phone and how well it all goes together. My last Casely case served me so well, so I have no doubt this one will, too.

Rated 5 out of 5 stars

This case is so beautiful I am obsessed with it. I love all the florals and colors to it and it feels very protective. Additionally, I've recently been using casely and I really love the customer serv... See more

Rated 5 out of 5 stars

The phone case was super cute, I loved the pattern. I also like how nice the buttons were, and the grips on the sides, at first I was scared the case would be easy to drop, but the grippy side of the... See more

Rated 5 out of 5 stars

I want to give them at least like 7 stars. Every interaction has been great. Amazing products that last and really protect your phone. I drop mine a LOT and should know lol. I’ve dropped my phone from... See more

Rated 5 out of 5 stars

I was tired of choosing between style and protection when it came to phone cases. Every case I tried either looked great but felt unsafe or protected well and ruined the look of my phone. That changed... See more

Rated 5 out of 5 stars

I absolutely love everything about this phone case! It's beautiful with the aqua shimmer and mermaid feel! Perfect for a beach girl like me! I love how it is thick and protective but also so cute! I l... See more

Rated 5 out of 5 stars

Absolutely phenomenal company. I ordered a case whilst travelling america, to my disappointment it arrived to its destination just hours after I left for good. I got in contact with the company and... See more

Rated 2 out of 5 stars

Don’t count on your case getting to you between 2-5 days as it says on their site. I’m at 14 days with no case delivered yet. While I understand that weather can affect delivery times, none of my othe... See more

Rated 5 out of 5 stars

I just LOVE my new Casely cases. Best BOGO deal for me this season. The case is awesome, so light but sturdy and doesn't slip out of my hands. The graphics are great, pretty and unique. I had been usi... See more

Rated 5 out of 5 stars

My new phone case is so cute. It fits so well on my phone and is slick enough to go inside the compartment in a cross-body bag I carry. I also like that it is magnetic without the obvious circle on th... See more

Rated 1 out of 5 stars

I did order 2 iphone 17 cases from casely which is no where to be found. Tracking is stuck since jan 14th saying package acceptance is still pending it supposed to be delivered in 3-5 business days. T... See more

Rated 5 out of 5 stars

Casely makes is easy to find fun, fashionable cases and the latest fun accessories. One stop shopping and easy check-out process.

Rated 1 out of 5 stars

Their cases may be good but their customer service needs improvement. My cases were lost-according to the isps updates-only after multiple emails/calls, I received an email with a bunch of blah blah b... See more

Rated 5 out of 5 stars

My experience was great. I got two cases during the BOGO free sale and free shipping, so I got two cases for the price of one. I got the MagSafe cases, and they work great. The cases will keep my phon... See more

Rated 1 out of 5 stars

Was promised “fast shipping” on my order, going on 8 days now and it looks like it’ll be another 3 before it arrives. If you can wait 10+ days they might be a good option, but if you want it sooner go... See more

Rated 1 out of 5 stars

SCAM!! ZERO STARS! I bought two cases from here and they don’t fit. I contacted support, they asked for proof of phone size, I gave it to them, and they said it was a “manufacturing issue”. Now they a... See more

Rated 1 out of 5 stars

I made a purchase last week and their payment system said the payment didn’t process. I made a 2nd attempt and two payments were processed. I reached out to Casely and provided proof of the double p... See more

Rated 3 out of 5 stars

Price and product are great but my order was delayed multiple times. Leading to an extra 4 day wait. Tracking information was never correct either. I would likely order again but cautiously.

Rated 1 out of 5 stars

Over 2 weeks after ordering still haven’t received my case. Contacted the company but they are refusing to do anything because it’s stalled in shipping ( over 2 weeks??)

Rated 3 out of 5 stars

The case fits great. I ordered two for the price of one! Great deal....that made them less than $16 each. Another note is the case is hard and slippery. We will see how that goes. But I trusted th... See more

Rated 1 out of 5 stars

If I could give zero stars, I would. Casely is a clown show masquerading as a business. I ordered two simple cases. Not custom. Not engraved. Just two basic-ass cases. And SIX. WHOLE. DAYS. late... See more

Rated 1 out of 5 stars

I love Casely cases, but their airpod case is IMPOSSIBLE to remove. I tried the marker, knife and heat methods - nothing. I finally had to cut it off - what a pain. Cute cases but not worth it! Find a... See more

Rated 1 out of 5 stars

Caley phone cases are terrible. I have tried multiple cases. Most cases will not charge my iPhone with my Apple iPhone wireless charger so I have to take the phone case off. I have also had a black ph... See more

Rated 5 out of 5 stars

I was hesitant to spend so much on a phone case when others are much cheaper, but I feel like my phone is very protected in my Casely and the pattern is freaking adorable.

Rated 5 out of 5 stars

I've had my eye on this case for a while but was rather skeptical about the quality and if the images would switch back and forth as the ad. And it does all that and the case is sturdy. Very happy tha... See more

Rated 5 out of 5 stars

This case feels so nice and definitely feels long-lasting and will protect my phone case! Also, it's so cute. I love the Italian tiles.

Rated 1 out of 5 stars

I dropped my phone once with the case on and my phone shattered completely on the back :(


Company details

  1. Cell Phone Accessory Store

Written by the company

Bold phone cases designed with love in Brooklyn, NY. Every case supports our charity of the month! #EveryCaseCounts


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

810 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I absolutely love everything about this…

I absolutely love everything about this phone case! It's beautiful with the aqua shimmer and mermaid feel! Perfect for a beach girl like me! I love how it is thick and protective but also so cute! I like how the color is all the way around and how easy it was to put on my phone. If you're looking for a good brand and cute designs look no further!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

The phone case was super cute

The phone case was super cute, I loved the pattern. I also like how nice the buttons were, and the grips on the sides, at first I was scared the case would be easy to drop, but the grippy side of the case is perfect! I do wish it was black or matched the case instead of being navy blue, but it's still very nice! It's a heavy duty case and I feel confident it will protect my phone!

16 January 2026
Unprompted review
Rated 2 out of 5 stars

Don’t count on your case getting to you…

Don’t count on your case getting to you between 2-5 days as it says on their site. I’m at 14 days with no case delivered yet. While I understand that weather can affect delivery times, none of my other mail or packages have been delayed, and they use USPS to ship. I contacted customer service and they gave me $15 off my next order… I won’t be ordering from them again, so they obviously don’t care about customer satisfaction.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I just LOVE my new Casely cases

I just LOVE my new Casely cases. Best BOGO deal for me this season. The case is awesome, so light but sturdy and doesn't slip out of my hands. The graphics are great, pretty and unique. I had been using Speck for a long time because I needed the no-slip grip since I have neuropathy in my hands, but they were boring.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a whole bunch of cases cause…

We ordered a whole bunch of cases cause the whole family got new phones for Christmas but a couple wallets their quality is amazing. We made a mistake on our end and ordering and they fixed it very great for a company to do will be buying plenty more in the future.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

From the moment I opened the package

From the moment I opened the package, Casely felt premium. The packaging, the finish, and the fit all felt thoughtfully designed. This case looks and feels like something that should cost way more than it does. It fits my phone perfectly and offers excellent protection. I've dropped my phone several times, and the case has absorbed the impact every time. The raised edges give me confidence, and the grip makes it comfortable to hold. Casely has set a new standard for phone cases for me. I won't be buying from anyone else.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I'm genuinely impressed with my Casely…

I'm genuinely impressed with my Casely case. My package got lost and I emailed casely explaining the cases I purchased were Christmas gifts. They replied quickly, sent new ones, and they arrived before Christmas! Sooo happy I ordered from casely!!! This case checks every box for me.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

My new phone case is so cute

My new phone case is so cute. It fits so well on my phone and is slick enough to go inside the compartment in a cross-body bag I carry. I also like that it is magnetic without the obvious circle on the back of the cover.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

I did order 2 iphone 17 cases from…

I did order 2 iphone 17 cases from casely which is no where to be found. Tracking is stuck since jan 14th saying package acceptance is still pending it supposed to be delivered in 3-5 business days. Today is the 10th business day i did checked my USPS box no package from casely. As per the customer service package is not lost sometimes in busy days usps don’t scan there packages might be they forgot to scan. No helpful details by customer service as well as no replacement no refund. Like hello casely pay attention. I do get packages from usps most of the time they do get delivered on time. Why only usps is having issues with casely packages.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I have always loved a competitors case…

I have always loved a competitors case and when I upgraded my phone I was shocked to realize they no longer made cases for Google products. I stared looking for a similar product as I have become accustom to having a loop now. I absolutely love this product and have since ordered a few cases I'm excited to receive. Being able to just remove the loop and charge my case on my cars charging pad has been so nice.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I was worried that the case's colors…

I was worried that the case's colors would be dull but I am so happy to say that the colors are much more vibrant in person and I love how this looks! I've also already dropped my phone from bed height and it's been fine so it is doing the job. Could use more grip on the sides, it is a very smooth case, but my kid helped me bedazzle the sides so it's grippier.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I was tired of choosing between style…

I was tired of choosing between style and protection when it came to phone cases. Every case I tried either looked great but felt unsafe or protected well and ruined the look of my phone. That changed when I found Casely. From the first moment I snapped the case on, it felt noticeably better. It was sturdy without being heavy and slim while still clearly protective. About a week later, I accidentally dropped my phone onto concrete while stepping out of my car. I expected damage but when I picked it up, there wasn’t a single scratch. There were no cracks and no marks on the camera. That was the moment I knew Casely was different. Months later, the case still looks brand new, the buttons respond perfectly, and the grip feels natural and secure. I get compliments on it all the time, something that never happened with my previous cases. Casely did not just protect my phone. It gave me real peace of mind.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

I've had my eye on this case for a…

I've had my eye on this case for a while but was rather skeptical about the quality and if the images would switch back and forth as the ad. And it does all that and the case is sturdy. Very happy that I bought this.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Was promised “fast shipping” and still waiting, no help from support

Was promised “fast shipping” on my order, going on 8 days now and it looks like it’ll be another 3 before it arrives. If you can wait 10+ days they might be a good option, but if you want it sooner go elsewhere. Contacted support about my order and they were not helpful at all, citing potential delays on shipping due to the holidays. I get it, but the made no mention of potential delays when I ordered, in fact it was the opposite and I was promised “fast shipping” to deceive me to order. Not satisfied with support and not happy I’ll have to wait almost two weeks for a phone case

12 December 2025
Unprompted review

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