GOAT Reviews 48,091

I expected the item ordered to arrive shortly after Christmas but it took weeks. Upon speaking with my nephew he explained that GOAT reviews every item of merchandise order to ensure its authenticity... See more

Shoes came in perfect condition how ever my biggest concern was shipping packaging. My package came with a small hole that made its way to the shoe box. Even though the shoe box was not too bad, I’m w... See more

When we received the shoes they appeared to possibly be worn. The left shoe had some discoloring or dirt on the toe. We got them at a good price so I didn’t bother with returning but they didn’t look... See more

I was informed of every step of the process. The only issue I have that one of my shoe boxes was dirty inside with twigs maybe after checking them they put them somewhere dirty then back inside the b... See more

The item was fine. The lack of communication and clarity when it comes to customer service and complaints is why you received 2 stars. Trying to get hold of anyone in customer service is like trying t... See more

Extreme difficulty tracking purchased product. When attempting to check order status, my order wasn’t shown, only something from distant past. Email Messages to ask about status received a reply to se... See more

Please never ship my shoes with “Jitsu Shipping” ever again. First time ive ever heard of them and hopefully the last time. Shoes were supposed to be delivered on Jan 8th but for some reason the packa... See more

I was so concerned about delivery. I love that they have their own delivery team. I was concerned that my shoes would have to go through FedEx or UPS and we all know what tend to happen sometimes when... See more

While some transactions have been straightforward and work fine, the few where there is an issue get overlooked, and having to deal with bots and then wait for emails and the back and fourth only to f... See more

My granddaughter was thrilled that we were able to find the exact color Nikes she wanted in her size. We had searched EVERYWHERE without success prior to finding GOAT. I appreciated the verificati... See more

Good exp nothing to complain about, Just be careful with putting GOAT on the shipping label , most people are aware who you guys are and may steal the package if not shipped with a traditional courier... See more

Return policy is the worst. I recently recieved shoes that looked perfect and new but inexplicably one shoe is smaller than the other. I can’t get my money back, just GOAT credit OR resale. Probably m... See more

We had a great experience with GOAT for being our first time shopping. I wanted for our purchase to be legitimate and the product we ordered exceeded our expectations. My son he's 12 years old size 9... See more

I ordered sneakers for my daughter for Christmas and when I purchased them, they promised a delivery date before Christmas, but they did not arrive until a week after Christmas. Also, the delivery dat... See more

The shoebox was placed in a very sturdy delivery cardboard box. This ensured that the original shoebox arrive in mint condition. Also, the shoes had an appropriate amount of stuffing, which maintained... See more

I was looking for a pair of Nike sneakers for my teenager but couldn’t find them anywhere. Had never heard of GOAT before but read reviews before purchasing. I had a great experience! Shoes shipped qu... See more

Grand daughter chose the sneaker of her christmas dreams from the GOAT SITE. ORDER placed Dec 9th. Order took 3 weeks to arrive, with little/no updates or communication from GOAT. Needless to say... See more

Everything I’ve purchased from GOAT has arrived in excellent condition. From the product, itself, to the original box to the packing materials and shipping. This is one of the most reliable and trustw... See more

As someone from the UK, I was initially skeptical about ordering from this website but I did it anyway as they offer a variety of shoes in various colours and sizes that you just don't get here so I w... See more

Overpaid for a damaged shoe box. They said it was in good condition. Sneakers came laced but they were supposed to be new. I like to lace my sneakers. It took approximately 4 weeks for verification an... See more

I like the fact that you can find exclusive items on the platform fairly easy. I dislike the fact that each item has to be purchased in a separate transaction and separate shipping costs. The shipping... See more

I purchased a “verified” product, I paid for express shipping of 2 days because I needed to get it before the holidays. After I made my payment I then get a message saying the item will be shipped to... See more

First, I enjoyed getting tracking information on my order. I was aware of what was happening from the time it was verified to the time it was shipped and delivered. Second, I really appreciated gettin... See more

Not sure if this is from my recent inquiry or recent purchase of the Gamma 11’s but since both are related.. here we go. I’ve reached out to goat a few times over the past 7 years, usually wit... See more

There’s not much communication and even with order priority, it wasn’t able to make it in the time frame which defeated the whole purpose. I did receive the money back from that shipping option. On to... See more

Shoes has a horrible sour smell that smelled up my whole house i thought they would just air out but later realized they didn’t so i sprayed fragrance on them now they smell fine

I requested new sneakers and received used sneakers (though it appeared minimal) but still….which was evident by the packaging. Not sure I will use again. The delivery was great!

GOAT has consistently been a reliable and smooth platform for buying sneakers. The app is easy to navigate, listings are clear, and the authentication process gives real peace of mind—especially whe... See more

I recently purchased the triple black New Balance 9060’s for myself and they arrived pretty quick within the week. They looked great when I opened to box, everything brand new and crisp. I absolutely... See more

My first time using GOAT and I appreciate ya’ll so much! I was able to get the shoes I really needed to surprise someone…I definitely will use you guys again if I need something!! Ya’ll leveled me up... See more

Shoes arrived in perfect condition. The tracking was a little tough to understand and they took a little longer then expected but still a great experience and I would definitely use GOAT again.

It’s really difficult to communicate with anyone if you have an order problem ! And also ordered shoes in December 28. I didn’t receive the shoes till January 12.

I liked that I was able to find what I needed. Did not like the shipping time or that the items were split into multiple deliveries. I wish the the prices were better but all in all not a totally bad... See more

They make sure your apparel or shoes are authentic before it comes to you, that way you feel secure about the product you're getting! I love it💯

I placed an order for shoes for my grandson that he really wanted for Christmas. They were delivered on time and he loved them! They were packaged very well and I would definitely recommend.

Found a sneaker for my husband I was unable to find anywhere else. GOAT always comes in handy when you can't find something you really want, as long as your willing to pay the price.

Great dealing with a company that knows things don't always go as planned. In addition, return process was very good. No issues at all.

I think this company could improve by communicating more with the customer. When there’s a daily no matter which party is at fault communication is key

Really good work at verifying products definitely would buy again best 3 party seller out there no doubt of that!

Definitely will use Goat for all of my future orders.My initial order was a fake and they caught it and the process to reorder or refund was extremely easy.

The ease of the website and check out process... the shoes came after Christmas, but that was due to me not making up my mind sooner. Nephew told me about this site, so I decided to give it a go. Best... See more

I still haven’t seen any updates for my order and i think it will never ship out never had a problem with goat till now

Shoes arrived before the date I was told they would and fortunately they were not stolen. Sneakers had damage to the shoes strings which should not be present on a NEW pair of sneakers.

Shoes are great! Took a little long to get sent to the goat, made me start getting nervous because I don't order offline but it was around the holidays. The shoes look excellent tho.

Was good experience but one of my shoes did not have the goat authentication card inside so it made me worded if they were real and those shoes were the Jordan 11 gammas

I always enjoy shopping with GOAT knowing that the prices are good and authenticity is real. It is very easy to navigate the website and the shipping is great.

Poor customer service. I tried calling and no answer in the website. I’m trying to get my refund but no response from your customer support.

Payed extra money for express delivery. Only to arrive same as normal orders. Not impressed with that. As for the shoes, look great fit good

First time purchasing from GOAT and it was absolutely fantastic. The product was in perfect condition and the service was pretty quick.

I love shopping GOAT when I'm buying name brand expensive shoes. They are always authentic, prices are fair and the shipping is fast and secure. I use to shop with Stockx but switched when they starte... See more