I came across an apartment listing from Homewise in Bremen, and my overall experience was very nice and smooth. I applied online, and every step of the process was clearly explained from the beginn... See more
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I have mixed opinion on homewise as a tennat. Right from the start we had several problems, that I considered minor and was expecting to solve them rather quickly, like getting second key from the ho... See more
Company replied
We have rented our house through Homewise. Homewise has been a great agency with their on-time support whenever we have issues in the house or the apartment building. Mr. Güler and team attend to isse... See more
I'd like to say a big thanks to my Customer Service Representative Mr. Dennis Piñana Schult for his fast and accurate responses. It brings me joy to see people with passion for what they do and a de... See more
Company replied
Company details
Written by the company
homewise ist Spezialist für die Verwaltung von Eigentumswohnungen, Einfamilienhäusern und kleinen Immobilien. Wir bieten deutschlandweit von der Nebenkostenabrechnung bis zur Sanierung ein umfassendes Angebot aus einer Hand. Wie wir verwalten Für jede Immobilie nehmen wir alle Informationen zu der Immobilie, den Dienstleistungsverträgen und den Mietverhältnissen auf. Wir stellen uns bei den Mietern persönlich vor. Mit homewise profitiert der Mieter von einem professionellen Ansprechpartner rund um das Mietverhältnis. Im Notfall steht ein 24 Stunden Reparaturservice zur Verfügung. Eigentümer profitieren von einer professionellen Mieterbetreuung, sinkenden Betriebskosten und einer planbaren Mietrendite. Erst wenn der Eigentümer und der Mieter zufrieden sind, sind wir es auch. Wie wir arbeiten homewise bündelt Kompetenzen: Unsere erfahrenen Verwalter betreuen Ihre Immobilien vor Ort und erreichen jedes Objekt in unter 30 Minuten. Prozess- und Immobilienexperten übernehmen die kaufmännische Abwicklung. Sie haben einen festen Ansprechpartner der für Ihre Immobilie alle Vorgänge überwacht und koordiniert. So sind Sie jederzeit auf allen Gebieten fachlich kompetent beraten. Unser Anspruch Wir möchten vertrauensvoller Partner für Immobilienbesitzer und ihre Mieter sein. Für ein entspanntes Mietverhältnis. Für mehr Zeit und weniger Sorgen. Wir möchten täglich unser Bestes geben. Immer erreichbar sein und kostentransparent arbeiten. Das ist unser Anspruch.
Contact info
Peterssteinweg 14, 04107, Leipzig, Germany
- 0800 44 22 887
- [email protected]
- homewise.de
4.6
Excellent
1K reviews
Replied to 67% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very happy with the service and…
I was very happy with the service and professionalism of Elif who managed whole process profoundly
28 January 2026
Unprompted review
Reply from homewise GmbH
Lieber Herr Ozturk,
vielen Dank für Ihre Rückmeldung und das positive Feedback im Rahmen der Sondereigentumsverwaltung. Es freut uns sehr, dass Sie mit dem Service und der professionellen Begleitung der Vermietung Ihrer leerstehenden Wohnung so zufrieden waren. Die Betreuung erfolgte durch Frau Emine – Ihr Lob für die zuverlässige und strukturierte Abwicklung geben wir selbstverständlich gern an sie weiter.
Liebe Grüße nach Bonn
Ihr Team homewise
Excellent and Smooth Renting Experience with Homewise
I came across an apartment listing from Homewise in Bremen, and my overall experience was very nice and smooth.
I applied online, and every step of the process was clearly explained from the beginning. The appointment and apartment viewing were quick and well organized. I would especially like to thank Frau Silke for her excellent support via email and phone calls. She made sure that everything was clearly communicated right from the start.
The contract signing was done online via Zoho, which was very easy and convenient. The entire process was transparent, fast, and stress-free.
I would definitely recommend Homewise to anyone looking to rent a house or apartment with ease.
22 January 2026
Unprompted review
Reply from homewise GmbH
Dear Mr. Vaggila,
thank you very much for your detailed feedback and your positive review. We’re delighted to hear that your renting experience with homewise was smooth, transparent, and well organized from start to finish. It’s great to know that the online application, viewing, and digital contract signing worked so well for you. Your special thanks to Ms. Guiri for her excellent support via email and phone will of course be passed on.
We wish you all the best in your new apartment.
Kind regards from Leipzig
Your homewise team
The company's organization is…
The company's organization is excellent. Digitization has significantly simplified processes and made them very manageable. Accessibility is also excellent. I am very satisfied with the service.
13 January 2026
Unprompted review
Reply from homewise GmbH
Dear Ms. Qaedi,
thank you very much for your feedback and your positive review. We’re delighted to hear that you value our organization, the digital processes, and our accessibility. It’s great to know that digitization has made things more manageable for you and that you’re very satisfied with our service.
Kind regards from Leipzig
Your homewise team
super helpful assistant
super helpful assistant, always looking for service the best way, even we are living in UK
8 January 2026
Unprompted review
Reply from homewise GmbH
Dear Ms. Fornes,
thank you very much for your feedback and your positive review. We’re delighted to hear that you find the support so helpful and service-oriented, even while living in the UK. Providing reliable and attentive assistance regardless of location is very important to us.
Kind regards from Leipzig
Your homewise team
Schnelle Reaktion
Schnelle Reaktion und erfolgreiche Nachverfolgung bis zur Lösung. Danke!
19 December 2025
Unprompted review
Reply from homewise GmbH
Lieber Herr Caner,
vielen Dank für Ihre Rückmeldung und das positive Feedback. Wir freuen uns, dass wir den gemeldeten Heizungsausfall zügig klären und die Funktionsfähigkeit der Heizung wiederherstellen konnten.
Liebe Grüße nach Weinheim
Ihr Team homewise
Perfect viewing of the property
Perfect viewing of the property. Thanks so much.
13 December 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Stark,
thank you very much for your feedback and your positive review. We’re delighted to hear that you found the property viewing to be perfect.
Kind regards from Leipzig
Your homewise team
Great experience with Homewise
I have only recently moved to Homewise for them to manage my German apartment. Communication has been excellent and timely, first with Merve in Leipzig and now with my local representative Dennis Schult in Dusseldorf. Both called me to introduce themselves (in English, which I was very pleased with) and all my paperwork and queries have been responded to quickly and effectively. The transfer from my existing agent seems to be going smoothly.
9 November 2025
Unprompted review
Reply from homewise GmbH
Dear Mr O'Sullivan,
thank you very much for sharing your positive experience with homewise. We are delighted to hear that the communication with Merve in Leipzig and your local representative Mr Schult in Düsseldorf has been clear, timely, and helpful, and that the transfer from your previous agent is running smoothly.
We’re pleased that you feel well supported and look forward to continuing our cooperation.
Best regards from Leipzig
your homewise team
Smooth and Supportive Rental Process
My experience with Homewise has been really positive. Everyone on the team was friendly, understanding, and very supportive throughout the process. They helped me finalize the contract quickly so that I wouldn’t lose any rental days.
A special thank you to Ms. Emine Dugall, who took the time to work with me throughout the day to ensure everything progressed smoothly. Communication was always easy, and they were very open to finding solutions together.
My only suggestion for improvement would be to reconsider the requirement for long-term residence permits, as obtaining them can be difficult on short notice due to long appointment wait times in major cities (especially Munich).
30 October 2025
Unprompted review
Reply from homewise GmbH
Dear Iheb,
thank you very much for your positive feedback. We’re delighted to hear that everything went smoothly and that Ms. Emine Dugall was able to support you so well throughout the process.
We also appreciate your suggestion — it has been noted and forwarded internally.
Best regards from Leipzig
Your homewise team
very prompt and helpful.
14 October 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Kumar,
thank you very much for your kind feedback. We’re happy to hear that you’re satisfied with our support and communication. The reported maintenance issues are already being handled, and we’ll ensure everything is resolved shortly.
Best regards from Leipzig
Your homewise team
straightforward and transparent communication
straightforward & transparent communication with Mrs
Dugall. good service.
26 October 2025
Unprompted review
Reply from homewise GmbH
Dear Alex,
thank you very much for your positive feedback. We’re delighted to hear that you were satisfied with the clear and transparent communication with Ms. Emine Dugall. We’ll gladly share your kind words with her.
Best regards from Leipzig
Your homewise team
It was very good
It was very good, very friendly man and everything was great
22 October 2025
Unprompted review
Reply from homewise GmbH
Dear Ava,
thank you very much for your kind words. We’re delighted to hear that you had such a positive experience and found our team friendly and supportive.
Best regards from Leipzig
Your homewise team
Reply from homewise GmbH
Dear Thuy,
thank you very much for your kind feedback. We’re delighted to hear that you were satisfied with our support and service.
Best regards from Leipzig
Your homewise team
I'd like to say a big thanks to my …
I'd like to say a big thanks to my Customer Service Representative Mr. Dennis Piñana Schult for his fast and accurate responses. It brings me joy to see people with passion for what they do and a desire to serve others.
8 October 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Rigas,
thank you very much for your kind words and appreciation. We’re delighted to hear that you’re satisfied with the support provided by Mr. Dennis Piñana Schult. Your positive feedback motivates us to continue offering reliable and dedicated service every day.
Best regards from Leipzig
Your homewise Team
Reply from homewise GmbH
Dear Bel,
thank you very much for your review.
Best regards from Leipzig
Your homewise team
experience of stay
It is easy to reach and communicate with homewise and most procedure are done online smoothly. the apartment I live in is well equipped except that it is a bit small.
22 September 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Chen,
thank you very much for your kind feedback. We are pleased that you find our communication and online processes smooth and that you feel comfortable in your apartment.
Regarding the bathroom door, which has been defective since your move-in: we have already commissioned a service provider, and the repair will be carried out this week.
Best regards
Your homewise team
Mixed opinion on homewise, good work from managers
I have mixed opinion on homewise as a tennat. Right from the start we had several problems, that I considered minor and was expecting to solve them rather quickly, like getting second key from the house or getting meter number to register with electricity provider. Somehow it required 3 months(!) and multiple emails and calls to solve them.
However, I would like to highlight our property manager Cagla Velioglu, all 5 stars are dedicated to her. She was really helpful all the way.
10 September 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Shtakal,
thank you for sharing your feedback with us. We are sorry to hear that the processing of the initial requests took longer than expected. We understand how important it is for tenants to receive timely support, especially when moving in.
At the same time, we are very pleased to hear your positive words about Ms. Velioglu and her commitment. We will make sure to share your appreciation with her.
Best regards from Leipzig
Your homewise team
Highly Recommend
Just got approved for my digital nomad visa in 15 days. I worked with Macarena and she was very professional and attentive.
She answered all of my questions and concerns promptly. It was a pleasure working with her.
I opted for the full package and the process was very smooth and well laid out. I would highly recommend.
3 July 2025
Unprompted review
Reply from homewise GmbH
Dear Bion,
Thank you for your positive feedback – we’re always happy to hear when people are satisfied with their service experience.
However, we believe your review may have been intended for a different company, as homewise GmbH is a property management company and does not provide visa-related services.
If this was a mistake, we kindly ask you to update your review accordingly. In any case, we wish you all the best on your future journey!
Best regards from Leipzig
Your homewise team
The coomunication was allways ok and on…
The communication was always timely, and the staff was extremely helpful.
1 July 2025
Unprompted review
Reply from homewise GmbH
Dear Redian,
Thank you very much for your kind feedback. We’re happy to hear that you were satisfied with our communication and support. It's always a pleasure to assist you!
Best regards from Leipzig
Your homewise team
A kind viewing
The kindness and the helpness of both Ms. Baumgart and Mr. Robert.
31 July 2025
Unprompted review
Reply from homewise GmbH
Dear Mr. Beltrame,
thank you very much for your kind words! We’re delighted that Ms. Baumgart and Mr. Robert were able to support you during the viewing with kindness and helpfulness. That’s exactly what we aim for.
Best regards from Leipzig
Your homewise team
A challenging experience overall, but recent improvements with new property manager
Over the past three years of using Homewise services, my experience has largely been frustrating. Frequent staff turnover meant I had to repeatedly explain ongoing rental matters, follow up on standard tasks, and sometimes correct accounting and communication errors — issues that shouldn’t arise with a professional property management service. At times, it felt like I was the one managing things from abroad, rather than being supported by the company I was paying to do so.
However, in June, I was assigned a new property manager, Ms. Feyiz, and this has brought a noticeable improvement. She has been methodical and proactive in addressing a backlog of unresolved items, and I appreciate her professionalism in managing delicate conversations with my tenant — often resolving matters without needing my direct involvement.
Thanks to Ms. Feyiz’s support, I feel more confident and hopeful about my ongoing relationship with Homewise.
18 July 2025
Unprompted review
Reply from homewise GmbH
Dear AS,
Thank you for your honest and detailed feedback. We sincerely regret that your experience with our service over the past few years did not meet your expectations. Frequent staff changes and communication issues are certainly not what we aim for, and we understand how frustrating this must have been — especially from abroad.
All the more, we are pleased to hear that your recent experience with Ms. Feyiz has been positive. She is committed to providing reliable and transparent support, and we’re glad that her efforts have helped restore your trust.
We remain committed to improving your experience further and thank you again for your continued partnership.
Best regards from Leipzig
Your homewise team
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