These guys Willis, Ali G, Priscah M., Syed A., and Joan V. did a phenomenal job migrating my server. The entire process was smooth, well-coordinated, and completely hassle-free, with zero downtim... See more
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We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds
South Broadway 900, 80209, Denver, United Kingdom
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Our Support via Webcentral has been consistent and rapid - there has never been any delay and I can't think of a question that has not found a solution - so we are very happy with their responses and service!
Fast, easy resolution of a simple question. I appreciate the service
Halif Fachrizal Erliawan Kartika was great!

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Reply from hosting.com
I became a Hosting.com customer just two days ago, and I am already extremely frustrated with the level of service.
Initially, everything seemed promising. I dealt with both the sales and technical departments, and the process went smoothly. However, once it came time for the migration, things quickly began to fall apart.
On Day 2, I submitted a simple follow-up question on my original migration ticket (Ticket DJB-266-57879). After waiting two hours with no response from the migration team, I reached out via online chat. That in itself took time. I was eventually told that a “MANAGER” would respond to my ticket.
During that chat, I also discovered that the migration team cannot be contacted through live chat at all — they only operate through the ticket system, meaning customers are left waiting with no way to escalate in real time.
Eventually, I received a response from Plamen T, “MANAGER.” His message ended with:
“Please let us know if you have any further questions and we'll be happy to assist.”
I did exactly that — I asked two additional questions on the same ticket. Once again, I waited over an hour with no response.
I returned to live chat support and received the standard scripted reply:
“I am still here, and I completely understand your expectation for a quick update. While I don’t have a specific ETA from the ticket team at this time, please rest assured that your case is in their queue and will be addressed as soon as possible. Thank you very much for your patience.”
This level of delay — especially from someone presented as a “MANAGER” — is simply unacceptable. If supervisors are taking hours to respond to active migration issues, what standard is being set for the rest of the team?
As a brand-new customer, I have now spent two full days sitting in front of my computer trying to get basic questions answered. At the time of writing this, I am still waiting for a reply to Ticket DJB-266-57879.
I will update this post with how long this entire situation takes to resolve.

Reply from hosting.com
I received swift support for resolving an SSL issue. The support team, particularly Sanjana was fast, professional and kind.

Reply from hosting.com
Have been with hosting.com for many years now. Superb services but even better support. I needed some support today and Jan G went above and beyond and fixed my issue for me! Will never go anywhere else, THANK YOOOOOOOOOOU!

Reply from hosting.com
We are extremely disappointed with the repeated outbound email blocking issues on our WHM hosting environment.
This is not a one-time incident, it has happened multiple times despite opening support tickets and receiving assurances that the problem was permanently resolved. Each time, we are told it’s fixed, yet the same issue returns and disrupts live business operations.
Recent tickets raised include:
• Ticket ZOB-630-53344
• Ticket XID-207-57886
We manage several commercial websites that rely on transactional emails such as invoices, purchase confirmations, and automated notifications. When these emails are blocked without proper resolution, it directly affects our clients’ businesses, damages trust, and exposes us to serious operational consequences.
Instead of providing a lasting fix, we are repeatedly asked for temporary diagnostics while production systems continue to suffer. This pattern suggests a deeper infrastructure or filtering issue that has not been properly addressed.
For businesses depending on reliable email delivery, this level of recurring disruption is unacceptable. We hope the provider takes this seriously and implements a permanent solution rather than short-term patches.
We cannot recommend this hosting service to businesses that require a consistent and dependable email infrastructure.

Reply from hosting.com
Gede offered to teach me how to create the access to my new IELTS Mock Test site at one-EKAsolutions.com so that my web developer could log in. I was struggling a bit with the details, so they created the access on my behalf. Great work. Saved me a couple of hours of fiddling in there

Reply from hosting.com
I have a somewhat complicated inquiry and the AI was able to assist a bit, but it got confused by some of my questions, luckily I was routed to Ahsani, a real person, who was able to help and assist me.

Reply from hosting.com
I had an amazing experience with hosting.com. Their team handled my entire hosting migration incredibly fast and without a single interruption. Everything stayed online the whole time (((truly zero downtime))).
The process was smooth, stress‑free, and way quicker than I expected. Their support team kept me updated and made the whole thing feel effortless.
Really impressed and genuinely grateful for how professionally they handled it.

Reply from hosting.com
Filled with malware. The support is poor and when I moved no refund for 9 months of prepaid hosting. Prices doubled since buying A2.

Reply from hosting.com
Yuga Kurniawan's work is nothing short of amazing, solved my problem in a heartbeat, will always choose A2 HOSTING.

Reply from hosting.com
Have been using hosting since when they use to be A2 Hosting, and their service is 100% and accurate. I also love their support system; it is top-notch. Thank you to the whole team

Reply from hosting.com
The representative did a great job by answering all of my questions and gave me a great tip that is going to save us much time and energy moving forward. thank you.

Reply from hosting.com
The customer service is prompt, helpful, efficient and more. A truly seamless experience. I was helped by Okbar G and Saheetha.S. I've been using hosting Services since 1996 and hosting.com is right up there as a web host - I would highly recommend them.

Reply from hosting.com
Sourabh P was amazing! Precise, informed, and able to fix our issue after 2 days of dealing with support. Can't thank them enough!

Reply from hosting.com
Best customer service by Charity Kiura, she was swift and helpful. Keep doing what you do so grateful.

Reply from hosting.com
Migrations made easy!!
Yoedhi is fantastic to work with, no problem seems too hard. Very prompt and good at communicating.
Really appreciate the help and look forward to continuing to work together !

Reply from hosting.com
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