While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate that the company offers a comprehensive way to monitor their health and fitness progress. Consumers find the products stylish and well-designed. They highlight that the devices provide detailed measurements and insights into body composition, helping them understand their bodies better. Consumers find the products helpful for tracking progress, setting goals, and staying motivated. The user experience is generally positive, with people finding the setup easy and the app straightforward to use. However, opinions on the product and app are mixed, with some experiencing connectivity and syncing issues. Some reviewers report inconsistencies in data collection and app glitches.

Based on these reviews

Rated 4 out of 5 stars

Really appreciate the hardware and software of Hume. It's easy to use, feels rather accurate and helps to identify trends of my overall health and fitness levels. Worth noting is that periods, b... See more

Rated 1 out of 5 stars

Scale arrived. Tracking information inaccurate and delivered by a different delivery partner but hey ho. Never got the unit to work. No connection. Several emails sent. One response saying take socks... See more

Company replied

Rated 4 out of 5 stars

I have the pod and the band. Easy to setup and offers a lot of information and suggestions to make your health better. This does require a subscription. Connecting can get tricky if another user is ne... See more

Rated 4 out of 5 stars

I recently upgraded to Hume Pod, and I am so impressed with its accuracy and sleek new design! It’s super easy to use and gives quick, precise readings every time. The large display makes it easy to r... See more

Rated 5 out of 5 stars

I got both the body pod and band as I'd seen various ads and personal reviews over social media, what can I say?? It's brilliant, it tells you what you need to know, what you need to do to improve hea... See more

Rated 5 out of 5 stars

I recently purchased the Hume Pod to focus more granularly on my weight and body composition, and to have an associated app to be able to track daily stats. I am impressed with the accuracy and level... See more

Rated 5 out of 5 stars

I am new to the Hume Pod, but I am loving it so far. I don't like regular scales, because they aren't giving you the full picture. I really enjoy the insights I get into how my muscles are growing and... See more

Rated 5 out of 5 stars

Great communication & friendly support from the customer services. The products themselves (Hume band/Hume pod) are both stylish & well designed. Great feedback on a host of metrics which will help me... See more

Rated 5 out of 5 stars

The Hume Health Band + Pod has been a great way to keep an eye on my progress without overcomplicating things. Setup was quick, the app is straightforward, and I like seeing trend data over time. The... See more

Rated 5 out of 5 stars

Although Dexa Scans are considered to be the gold standard, Hume (I have band and scale) is just as accurate, more convenient (Dexa office is 1 1/2 hrs away from me), and cheaper. One thing I get fro... See more

Rated 5 out of 5 stars

I'm not sure what's wrong with everyone complaining about the product. Mine (band and scale) has been working fine since day one. I only reached out to their customer service once to help me track my... See more

Rated 1 out of 5 stars

I received this scale as a gift. After multiple attempts to get it to work, including feedback from the company, it is still giving me the "measurement failed" message. A brand new item should not b... See more

Company replied

Rated 5 out of 5 stars

I love to see a summary of personal health data, in a way that it's easy to understand. I want to see both fat and muscle distribution. I want to see my improvements like weight loss, fat loss and mus... See more

Rated 2 out of 5 stars

Average, just ok, nothing special. Band doesn't collect active calories or sleep data consistently so recommendations can't be accurate in app. The scales read my body fat % at 8%. A recent Dexa scan... See more

Rated 5 out of 5 stars

Good product, detailed measurements, excellent if you want to improve your discipline. I used to have similar kind of scale some 6-7 years ago and it was a gamechanger. This one is even better as i g... See more

Rated 5 out of 5 stars

I’m really glad I purchased the Hume Pod scale at the beginning of the month. I’m overweight and have been struggling to lose weight for a long time, honestly, I often end up gaining weight instead, w... See more

Rated 5 out of 5 stars

The Hume pod is a complete look at my body composition. The display of metrics is helpful to see where improvement is needed, such as muscle mass, body fat, hydration. I like that the app is able to l... See more

Rated 5 out of 5 stars

I have been putting the Body Pod and the Hume band through there paces for months now, I upgraded my subscription to receive the most in-depth information offered. I have become obsessed. I check the... See more

Rated 1 out of 5 stars

I was excited to try the hume scale. Unfortunately, it's app is pathetic. I spent hours trying to connect to the app on a variety of devices, both Android and Apple, with no success. I even tried... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the Hume wristband for a bit now, and overall I’m impressed. While I’m still learning how to fully interpret all the data it provides, I really appreciate the depth and range of metr... See more

Rated 5 out of 5 stars

I love to track my sleep pattern and cycles with the Hume wrist band. I also use the Hume Body Pod Scale to track my weight and body muscle / fat mass. By using the combination of these two devices I... See more

Rated 5 out of 5 stars

The scale arrived well packaged and thank goodness it did because the delivery person tossed it on my porch despite being labeled as fragile! The scale was easy to set up. If I could change one thing,... See more

Rated 1 out of 5 stars

Good concept, poor execution. The first week or so the band worked as intended, after a few weeks it won’t record sleep. I have tried putting on the underside of my wrist, moisturizing my skin, tighte... See more

Company replied

Rated 1 out of 5 stars

Scales do not work. False data. Technical team confirmed faulty device. 7 days later basically ignoring all emails at this point and asking the same nonsense and avoiding providing return details. Off... See more

Company replied

Rated 3 out of 5 stars

It took me several days before the app would actually show me why it could not take measurements. It would show the error and then vanish before I could read it. Suddenly, it stopped vanishing, I re... See more

Rated 5 out of 5 stars

Needed to upgrade from the Dara 1 scale to the new Hume Body Pod. The Hume Health customer service assisted me in locating my order number from 2019 in order to achieve this upgrade. Thus far, respons... See more

Rated 5 out of 5 stars

I tried other Health focused bands and Hume delivers what I need to stay in control of my health. Coupled with the POD I'm looking for big things. I am able to adjust my diet and exercise intensity t... See more

Rated 5 out of 5 stars

I've been using the Hume Band for five days now, and so far I'm very happy with it. After the first day, the band is practically invisible, making it very unobtrusive and comfortable. Since I've only... See more

Rated 5 out of 5 stars

I’ve always found heslth and fitness interesting and nessessary for a long and happy life. The Hume band has helped me understand my body so much on the recovery side. A side I never fully understood... See more

Rated 1 out of 5 stars

Hume's body pod is without doubt the most infuriating piece of hardware for the money I have bought in a long time. Even if you follow the instructions to measure to the letter it still takes ages for... See more

Company replied

Rated 5 out of 5 stars

My husband and I are obsessed with both the Hume band and the scale. We wanted something to kick start our health journey and this was the perfect thing. We have actual data to go by, and there are th... See more

Rated 5 out of 5 stars

I have been using the Hume Health scale and the band for about one month. I lost weight and body fat whereas gained lean mass. I have just introduced mild strength exercises into my routine and hope t... See more

Rated 5 out of 5 stars

Finally found something I’ve always needed for my health journey. So much insight into my body than just weight and daily steps that actually hold my motivation and accountability through the numerous... See more

Rated 1 out of 5 stars

Since updates, the app has become absolutely useless, and far from user friendly. It is paired with my device but NEVER syncs with it. I have tried EVERYTHING to get it working again. Despite there... See more

Company replied

Rated 5 out of 5 stars

Short term user but immediately impressed with quality and function…..and LOTS of data. As an active older man (60), health has become increasingly important so the Hume Health Pod is perfect for me t... See more

Rated 5 out of 5 stars

I am so amazed by how detailed my Hume scales are and the ease of having my readings automatically upload to my app. It’s still early days but it’s already made a difference in how I see my healt... See more

Rated 5 out of 5 stars

The Hume Pod is well-crafted and engineered (as a device). It connects flawlessly via bluetooth to my phone and has never given me connection issues. The metrics captured by the app are insightful and... See more

Rated 5 out of 5 stars

This bodypod actually gives me alot more insight than my regular scale. I like the intricacies of the muscle mass, hydration, it shows you scale points for every weigh in to give you real data on pr... See more

Rated 5 out of 5 stars

Hume products are cutting-edge devices that have assisted mein understanding more about my physical makeup than just sheer weight. There are some minor connection and syncing issues that they need to... See more


3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product!

I've been wanting to determine my lean vs fat mass for a long time, but couldn't afford or locate a place to do a Dexa scan. This device delivered very accurate readings and was very easy to use and set up!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Using the Hume system

Using the Hume bodypod and band I have been able to measure a wide range of metrics and to tailor a programme of health improvement based on small but important targets.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Hume Pod and Band

I purchased both the Pod and Band to track my health and body mass goals. In only 3-weeks of use they have made it easy for me to track my progress and provided insightful data and recommendations on my activity and lifestyle.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

A very satisfied dual product user

The item was shipped out promptly, arrived well packaged and has performed as advertised to date.
No issues with battery run time.
All health information is clearly presented and of great value to my quest for continuing good health long past my present 82yo.

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Delivery was a little slow but it works and would recommend

Delivery was a little slow. But the device works and the information seems accurate over a 6 week usage period. Usual upsell of advanced services but without this you can invest 5 minutes a week to monitor data trends and help identify areas to focus on. Can be used without any subscription if prefer as I have. Would recommend.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

A great weight scales that gives you…

A great weight scales that gives you that extra information in muscle mass, fat %, water volume etc etc

If youre looking to monitor your body to support your health and fitness, the hume body pod is perfect and a must.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Recently got my Hume band and loving it…

Recently got my Hume band and loving it so far! I’ve used the app for years as I bought the first smart scale the Dara1 scale I think it was called and loved that. It still works but I am looking to upgrade to new scale.

11 February 2026
Unprompted review
Rated 4 out of 5 stars

I purchased the Hume Body Pod and so…

I purchased the Hume Body Pod and so far it is working great. I have not experienced any connectivity issues that I read about in other reviews.
I would love to have the subscription added for at least 3 months due to price of scale.
I’m currently contemplating getting the subscription at $99.00/ yr.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful customer service. Cannot even get a response. Scale stopped working and company deemed it a defective item, and then promptly stopped answering any support emails after offering a return exchange!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great tool for health

So far, I have enjoyed learning about my body through the stats on the HUME pod. So much that I am looking into getting the Hume band! Will update once I get it.

11 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look