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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being informative, caring, and reassuring from the initial contact through the entire process. Consumers highlight the excellent English skills and sensitivity of the nurses, who are experienced and attentive to patient needs. People appreciate the team's willingness to go the extra mile, providing support beyond medical care. Consumers express gratitude for the professionalism, skill, and attention to detail of the surgeons. Reviewers also value the accessibility and responsiveness of the medical facilitators, who promptly address questions, coordinate communication, and ensure seamless arrangements for transportation and accommodations. The warm and hospitable atmosphere of the clinic is frequently mentioned, with patients feeling well-cared for and supported throughout their journey.

Based on these reviews

Rated 5 out of 5 stars

Informative, caring and reassuring staff from 1st contact with lady Dr Yossra, to my coordinators on the ground Imer and Ahmed. Both nurses, with excellent English skills, and obviously very experienc... See more

Rated 5 out of 5 stars

First and foremost I would like to thank my surgeon Dr Emre who did an excellent job on my chin and neck procedure. His skill and precision and attention to detail was excellent. I would like t... See more

Rated 5 out of 5 stars

It was nice and warm atmosphere very hospitable people which works at the clinic. Clinic is well equipped and very clean. At the clinic they answered all my questions and everything what they did w... See more

Rated 5 out of 5 stars

I cannot say enough wonderful things about Dr. Emre and his plastic surgery team. Dr. Emre is exceptionally talented, kind, compassionate, and truly cares about his patients. From the very begi... See more

Rated 5 out of 5 stars

What made IME great to work with was the responsiveness and attention to details by Selçuk. Every question I had, minor or not, he promptly answered or contacted the doctors to help answer. I felt tha... See more

Rated 5 out of 5 stars

I accompanied my mother from the United States for facial cosmetic procedures, including a deep plane facial performed by Dr. Emre. The results exceeded my expectations. Dr. Emre is professional, ta... See more

Rated 5 out of 5 stars

My experience before and during the surgery was very positive. From the start, I felt well guided and cared for. Resul talked me through the whole process weeks in advance and made sure I was... See more

Rated 5 out of 5 stars

I would like to share my positive experience with International Medical Expert Clinic (IME Clinic) in Istanbul. Everything was very well organized, and I received great support from Irem,... See more

Rated 5 out of 5 stars

Doctor Atacan Emre Kocman is excellent. I was beyond impressed by his exceptionally detailed preoperative, operative and post operative interactions with me. You can sense how experienced he is and ho... See more

Rated 5 out of 5 stars

I had a fantastic experience with the IME clinic . Dr Mehmet was brilliant and Mete was great he was with me every step of the way . Would highly recommend.

Rated 5 out of 5 stars

I’m a doc from iraq I heard about this clinic and tried it It was perfect from the staff to the doctor and the work I had done made me feel more confident and beautiful I highly recommend it 🔝

Rated 5 out of 5 stars

Amazing experience with IME Clinic in Istanbul. From the doctors to the coordinators and interpreters, the entire team was professional, organized, and attentive from start to finish. Communication wa... See more

Rated 5 out of 5 stars

The team was wonderful, answering all my questions about my facelift surgery, especially Resul Nasipali the coordinator, answered every question I had promptly, and let’s not forget Dr Husyine was won... See more

Rated 4 out of 5 stars

I had my facelift an necklift done at Erdem hospital. Everything went positively. Good doctor (dr. Emre), the nurses, the assistents. Now I am waiting at home for the end result.

Rated 3 out of 5 stars

Review: Deep Plane Face Lift Experience performed on 03.02.2026 in Istanbul. I'm writing to share my experience with the Deep Plane Face Lift procedure organized by IME... See more

Company replied


Company details

  1. Medical Clinic
  2. Dental Clinic
  3. Hair Transplantation Clinic
  4. Health Consultant
  5. Medical Center
  6. Plastic Surgery Clinic

Written by the company

Welcome to IME Hayat Your Health Is Our Top Priority Who We Are At IME Clinic®, we believe healthcare is more than just treatment — it's a human journey of trust, transformation, and well-being. As a registered trademark of IME Hayat Sağlık Turizmi A.Ş., we connect global patients with high-quality medical services in Türkiye through our network of certified and accredited healthcare institutions. Since day one, our mission has been clear: to make world-class healthcare accessible, understandable, and personalized. We coordinate the entire journey for international patients — offering not just medical care, but also guidance, comfort, and trust at every step. Our vision is to reshape the future of international health tourism by integrating smart technology, data-driven systems, and human-centered care. Each patient's journey is approached with empathy, precision, and a commitment to excellence — ensuring meaningful outcomes and experiences. We work exclusively with institutions that meet Türkiye's official Health Tourism Authorization and global standards. From aesthetics to advanced surgery, our partners are selected for their expertise, ethics, and safety. IME Clinic is not a hospital. We are a licensed health facilitator, matching patients with the right doctors, treatments, and clinics — while managing every detail of the journey with professionalism and care. For those ready to take a step toward better health, confidence, and life — your healing journey begins here, with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Review Deep Plane Face Lift 03/02/2026



Review: Deep Plane Face Lift Experience performed on 03.02.2026 in Istanbul.

I'm writing to share my experience with the Deep Plane Face Lift procedure organized by IME Clinic, Istanbul, at ERDEM HEALTH GRUP, Hospital (Day 6 post-op). Overall, I'm satisfied with the management of the surgery, bu my experience was marred by a lack of clear post-op guidance and support...

Appreciated:

- Airport assistance and transfers to and from the hospital were excellent. The team was very professional and made my travel arrangements stress-free. The assigned hotel was also a good choice, with very nice staff.
- Follow-up appointments were well-organized, and the medical team was attentive to my concerns.

To improve:

- Assistance and feedback after discharge were severely lacking. I felt abandoned and alone with many unanswered questions.
- The post-operative protocol was not clearly communicated, leaving me uncertain about:
- How often to change the bandages
- How to behave for a fast recovery
- Dietary restrictions and recommendations
- Movement and activity guidelines
- Management of pain and insomnia

I was disappointed that I didn't receive more guidance and support during the recovery process. A clear post-operative protocol and regular check-ins would have greatly alleviated my concerns and anxiety.

Despite the challenges, I'm pleased with the partial results of the surgery, and I'm grateful for the care I received during my hospital stay. However, I hope that IME Clinnic will review and improve their post-operative care to ensure that future patients receive the support they need for a smooth recovery.

My Rating: 3/5 stars

I would recommend this hospital for the surgery itself, but future patients should be aware of the potential lack of post-operative support. I'll update this review in a few weeks to provide a more comprehensive evaluation of the post-surgery support, results, and follow-ups with the staff.

9 February 2026
Unprompted review
IME Clinic logo

Reply from IME Clinic

Dear Patient,

Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the surgery and hospital experience. Your comments regarding the post-discharge process are valuable to us and help us further improve our patient care standards.

Your case has been reviewed by our medical team, and our patient coordinator will contact you to provide clear guidance regarding the post-operative care and follow-up process.

We wish you a smooth and healthy recovery.

Kind regards,
IME Clinic

Rated 5 out of 5 stars

It was nice and warm atmosphere very…

It was nice and warm atmosphere very hospitable people which works at the clinic.
Clinic is well equipped and very clean.
At the clinic they answered all my questions and everything what they did was professional.
I’m so happy that I did my procedure in IME Clinic

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Medical Surgical Procedure

I cannot say enough wonderful things about Dr. Emre and his plastic surgery team. Dr. Emre is exceptionally talented, kind, compassionate, and truly cares about his patients. From the very beginning, I felt heard, supported, and confident in his care.

The nurses on the 7th floor of the hospital were outstanding and attentive to all of my medical needs. A heartfelt thank you to the nurse (Ahmet) not only came to my bedside but also checked on me at my hotel to be sure I was comfortable and didn’t need anything—that level of care meant so much to me.

I am also incredibly grateful to Selçuk, the medical facilitator, who was available at all times, promptly answered my questions, coordinated communication between Dr. Emre and me, arranged transportation, and ensured every detail—from my procedures to my accommodations—was handled seamlessly.

A very special thank you to Dr. Emre for everything he did for me. I am truly grateful and would highly recommend him and his entire team. Dr Emre is must if you are seeking cosmetic/plastic surgery.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Cosmetic Tourist

I accompanied my mother from the United States for facial cosmetic procedures, including a deep plane facial performed by Dr. Emre. The results exceeded my expectations. Dr. Emre is professional, talented, knowledgeable, informative and kind. To provide anything less an exceptional review would be an understatement.

Furthermore, Dr. Emre’s team, including nurse Ahmet, and our translator Selçuk were always in direct communication, keeping us informed of every step-by-step along the way, and accommodated our pick up from the airport to hotel, hotel to clinic and vice versa. Special thanks to everyone on the team that made this experience as professional and seamless as possible.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Doctor Atacan Emre Kocman is excellent

Doctor Atacan Emre Kocman is excellent. I was beyond impressed by his exceptionally detailed preoperative, operative and post operative interactions with me. You can sense how experienced he is and how deeply he cares about his profession. Even more reassuring was his commitment to ensuring my long term outcome remaining natural looking and appropriate. You will feel beyond fortunate you choose him. As impressive is the entire support staff that works in conjunction with him. Each individual performs well beyond any expectation I had. They were friendly, attentive and unbelievably support throughout the week. All requests were met immediately and I felt as if they wanted to do even more. Their positivity and professionalism was something you will appreciate every day of your stay. There are many options out there, this is the team you should choose. Highly recommended.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Care and Support from Start to Finish

Amazing experience with IME Clinic in Istanbul. From the doctors to the coordinators and interpreters, the entire team was professional, organized, and attentive from start to finish. Communication was clear, everything was explained in detail, and I felt supported throughout the entire process. This was my second time using their services, and once again they exceeded my expectations. Highly recommended for anyone considering treatment in Istanbul!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Short Feedback – IME Clinic Hair Transplant Experience

I would like to share my positive experience with International Medical Expert Clinic (IME Clinic) in Istanbul.

Everything was very well organized, and I received great support from Irem, who helped with all arrangements, transportation/accommodation, and medical translation. She stayed in contact even after the operation, which made me feel supported and confident throughout the whole process.

I would like to say a special thank you to Kadir, my surgeon from the hair transplantation clinic working in cooperation with IME Clinic. He is a true professional and was with me during the whole operation. His calm, confident manner made me feel safe and in very good hands.

The overall package offered an excellent balance between price and quality, and the staff was friendly, attentive, and caring.

I am very happy with my decision and can honestly recommend IME Clinic and their partner hair transplantation clinic.

Kind regards,
T.K.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Teamwork with Selçuk, Ahmet and Dr. Emre

What made IME great to work with was the responsiveness and attention to details by Selçuk. Every question I had, minor or not, he promptly answered or contacted the doctors to help answer. I felt that I could trust his answers. I found him to be very dependable. Selçuk has a personable way about him that makes you feel very comfortable. This is important when you are consider such personal surgery. I contacted a total of 8 clinics with the same questions but none of them showed the same professionalism and responsiveness as Selçuk. I also have both food allergies and severe allergies to medications so an extra few steps had to be undertaken to review this with the anesthesiologist before scheduling. All of Selçuk scheduling was right on time. He has great leadership abilities and makes sure that each project, each patient has the appropriate needs met until they leave.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Seamless, professional and thoroughly lovely company to work with

Informative, caring and reassuring staff from 1st contact with lady Dr Yossra, to my coordinators on the ground Imer and Ahmed. Both nurses, with excellent English skills, and obviously very experienced in this field and sensitive to the patients needs. Nothing was too much trouble, even helping me get some groceries for when I returned to my hotel post op. Always at the end of the phone, I never felt anxious or worried because they were there for me 100%.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation

First and foremost I would like to thank my surgeon Dr Emre who did an excellent job on my chin and neck procedure. His skill and precision and attention to detail was excellent.
I would like to thank my Consultant Dr Yosra and her assistant Marina for their planning and executing my surgery.
I would also like to thank my nurse Hemat, who took me through the whole journey of my procedure with professionalism, understanding and support.
Thankk you to all the nusess who made me feel comfortable,
I would highly recommend Dr Emre and his team at this hospital.
I would give this 20 stars

23 October 2025
Unprompted review
Rated 5 out of 5 stars

The team was wonderful.

The team was wonderful, answering all my questions about my facelift surgery, especially Resul Nasipali the coordinator, answered every question I had promptly, and let’s not forget Dr Husyine was wonderful very professional in his work, 2 months since my Facelift surgery and I’m still in contact.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

IME clinic surgery

I had a fantastic experience with the IME clinic . Dr Mehmet was brilliant and Mete was great he was with me every step of the way . Would highly recommend.

5 September 2025
Unprompted review

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