INOV8 Reviews 14,396

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products' high quality and performance in various activities, such as trail running, hiking, and cross-training. Consumers highlight the effectiveness of the products in challenging conditions, such as mountainous terrain, wind, and rain. People appreciate the comfortable fit and features like wide toe boxes and sticky soles, which enhance stability and grip. Consumers consistently praise the fast and reliable delivery service. The ordering process is straightforward, and the products generally meet expectations based on online images and descriptions. The brand's commitment to producing durable, high-quality gear is a recurring theme, with many consumers expressing loyalty and intent to make future purchases.

Based on these reviews

Rated 5 out of 5 stars

Fast delivery, high quality product! Exceeded expectations. - I bought the INOV8 PERFORMANCE HYBRID jacket online. It has a close, body hugging fit, is very warm, insulating, and is water repellent.... See more

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Rated 5 out of 5 stars

I love all of the INOV8 products I've purchased. The Mud Talon is my go-to shoe for trail running in tough, mountainous terrain. The grip gives me confidence, and the wide toe box option means my toes... See more

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Rated 5 out of 5 stars

Inov8 make the best cross training shoes available in my opinion. They are strong, flexible, comfortable and stylish. Inov8 are a no-frills, serious company, they don't make loads and loads of stuff,... See more

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Rated 5 out of 5 stars

I purchased the Roclite Mid GTX Mens online and I've hiked in them several times in Vermont (U.S.) over somewhat difficult terrain with lots of vertical ascent/descent. I sized up one full size (11, u... See more

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Rated 5 out of 5 stars

Awesome stuff all round. Quick delivery, packaged securely, great trainer for wide toed folk! Top quality construction, durable and confident it'll stand up to 500+ miles of usage (Roadfly *wide*),... See more

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Rated 5 out of 5 stars

Purchased hiking boots online on Wednesday and had them in Melbourne, Australia, on Monday morning - pretty impressive. Delivery updates via UPS all the way. Inov8 website is informative and inform... See more

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Rated 5 out of 5 stars

Product range descriptions much clearer than other sites. Such detail enabled me to pinpoint the shoes required. Delivery was quick and trouble free. Shoes are high quality and comfortable from first... See more

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Rated 5 out of 5 stars

Excellent customer service from a staff member clearly knowledgeable about the products. He clearly explained the merits of the different shoes in the zero range in the context of what I wanted them f... See more

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Rated 5 out of 5 stars

So friendly and welcoming and inspiring. I feel encouraged to do more running and getting out after talking to the staff. Passionate about being active and know about the products they sell. They... See more

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Rated 5 out of 5 stars

Always Brilliant ! Website, Clean, Intuitive, neat and accurate guide's on getting the right shoe .. Ordering straightforward & simple, delivers on-time every time. The product itsel... See more

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Rated 4 out of 5 stars

This is a great pack for multiday adventures because there are plenty of accessible pockets. It does bounce a bit and the front fastening system takes a bit of getting used to but otherwise it’s prett... See more

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Rated 2 out of 5 stars

Hey folks, Always love your kit. Delivery was a let down. Small item (headband) - delivery £5. Was on its way for sometime Friday. Message from DDP to say delivery delayed. Package not delivered unt... See more

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Rated 5 out of 5 stars

Excellent return policy with easy to follow instructions when I ordered a size too small. The second pair I ordered were a great fit (I should have trusted your excellent sizing guide). Very quick del... See more

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Rated 5 out of 5 stars

Besides having checkout be so easy, the product is awesome and arrives within days (even ahead of anticipated delivery date). The wide toe box is awesome for the amount of workload I put my legs/feet... See more

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Rated 5 out of 5 stars

The “sticky” soles are the main feature for me. Previously, I found hiking shoes became more prone to being unstable on wet surfaces as they, like me, aged (70+)! April in the Artic Circle, soles pro... See more

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Rated 5 out of 5 stars

My Inov8 X-Talon 212s today reached their 13-year anniversary and still going strong! They climbed volcanoes, run triathlons, got stuck in the moors and numerous other adventures. What an incredible p... See more

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Rated 5 out of 5 stars

Second pair of Trailfly Max Wide. I think Inov8 have added some extra padding around the heel collar to resolve stability issues which people were complaining about. Whether that is true or not, this... See more

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Rated 5 out of 5 stars

I wore a pair of roclite gtx to walk the Camino de Santiago by the French route. A distance of approx 779km over 41 days walking. The terrain was sand, gravel, stones, mud, loose rocks, water and tarm... See more

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Rated 5 out of 5 stars

Inov8 customer service last week was spot on. After making an online purchase then not being able to select next day delivery I was not sure if I'd receive the shoes in time. So a quick call on the... See more

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Rated 2 out of 5 stars

Inov8 used to be much better. The website used to let you filter through different features to find a specific relevant few that you wanted to look at. But now it looks like a same company that b... See more

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Rated 3 out of 5 stars

Great delivery and product. Good return policy. But, the significant issue is the ability to actually post returns. The QR code doesn’t work (not with the local drop-off, with the Royal Mail po... See more

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Rated 5 out of 5 stars

Hands down the best customer service I've ever experienced – fast, friendly, and genuinely helpful. I ordered the wrong size running vest and the exchange process was unbelievably quick and hass... See more

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Rated 5 out of 5 stars

Fantastically broad selection of shoes for all possible conditions. I now have 3 different pairs! This weekend I wore the trail talons straight out of the box for a 28km race on terrain that was muddy... See more

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Rated 4 out of 5 stars

After an issue with my local post office, the shoes were returned to the warehouse and after much back and forth, which was just me confirming my address a couple of times, I cancelled the order and... See more

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Rated 4 out of 5 stars

The shoes were received very quickly. I love the longevity and durability of the shoes, and have purchased at least a half dozen pairs. In light of that, it would be nice to receive an occasional disc... See more

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Rated 5 out of 5 stars

The wider toe box on these is a game changer for me. After having uncomfortable gym shoes I had to “break in” significantly all my life, I feel dumb not having done better research on wide foot altern... See more

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Rated 1 out of 5 stars

Misleading sizing guide on website meant that even after sizing up, both pairs of shoes were too short. After I returned the shoes for an exchange through their website, they didn’t action the exchan... See more

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Rated 5 out of 5 stars

All my Inov8 shoes have been a great shoe! This last pair of “Minimalist Shoe”is a first to me and have used them twice so far and like them. Also, Customer Service credit my account fast as I have to... See more

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Rated 5 out of 5 stars

Great experience, easy, timely and best of all the mid pro boots are even better than I could have hoped for. Super light, super comfortable especially the toe box and heel support. Can also certain... See more

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Rated 5 out of 5 stars

Arrived as specified easy purchase. I was worried as I am between sizes M/L, went for the medium and got away with it only because they're stretchy. Thinner than I expected but great for walks or g... See more

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Rated 5 out of 5 stars

The salesperson was excellent thanks. Gave clear explanations and understood exactly what my needs were. They provided advice but were not pushy. The shop had calm ambience about it- perha... See more

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Rated 5 out of 5 stars

Love your new foot shape AND the wide option. Your build quality has always been way better than 90% of the other trail shoe companies and continues to be with this new generation of shoes. Also reall... See more

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Rated 3 out of 5 stars

Great products, and have spent a lot of money on INOV8 over the years and they have always been very good. The reservoir is very good and this isn't a complaint about the product its the pricing and... See more

Rated 5 out of 5 stars

I wanted a new hiking shoe that would be wide fit. This causes me to have a restricted choice.Your advisor, Morgan in the Bakewell shop, was very knowledgeable regarding various shoes, their differenc... See more

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Rated 3 out of 5 stars

Left foot feels amazing I wish the right shoe was the same definitely would be 5 star but above the big toe back toward my led there is a real tight fitting spot I was hoping it would break in unfortu... See more

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Rated 5 out of 5 stars

I went to buy a pair of Mudtalon running shoes. The assistant was extremely helpful and patient as I tried another size just to check and then bought the original pair. She was also a runner which mea... See more

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Rated 5 out of 5 stars

Easy ordering, delivery delayed but communicated well, products seem comfortable and of good quality and fit but yet to do real world test (women’s race elite 3/4 and full length running tights, merin... See more

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Rated 5 out of 5 stars

Boots ordered online over the weekend, despatched Monday, arrived Wednesday. Well packed - just a sealed bag around the OEM box. Arrived as described. Lost a star because I had been in email contac... See more

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Rated 5 out of 5 stars

Great looking road trainers, I bought the Inov8 Roadfly trainers in Lime, they are a good fit to standard uk sizes. They have a good level of comfort but not too much that road feedback is lost. The... See more

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Rated 5 out of 5 stars

My order was dispatched and arrived on time. Clothing comes up quite small so I needed to return my purchase. The returns period is good and the return process is easy. I had a technical issue w... See more

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Company details

  1. Shoe Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Running Store
  5. Sportswear Store

Written by the company

Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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Rated 5 out of 5 stars

Very helpful and knowledgeable staff

I went into the Bakewell store, not sure what I was looking for in a new trail shoe. I am a walker rather than a runner and walk in shoes rather than boots for reasons of comfort. I didn't want a waterproof shoe, so both of these reasons now rule out my preferred Roclite. So I needed to try something on and in the various fit options. The two ladies working on the day were run off their feet. It was busy, but I never felt rushed. Their help was great; shoes were brought and taken away with no rush or stress on anyone's part, until I settled on my choice, a pair of Trailtalon Speed in a wide fit, which I wouldn't have arrived at online.
I can't thank the staff in Bakewell for their time and help.
Thank you.

24 January 2026
INOV8 logo

Reply from INOV8

Thank you so much for leaving this great review. It is lovely to hear that you had a great experience with us and we hope you will continue to enjoy your INOV8 kit :)
With thanks,
The INOV8 Team

Rated 5 out of 5 stars

Perfect shoes ,Ordered and delivered within one day

Ordered and delivered within one day. You use a good courier. I love Inov8 not only for the quality and structure of your footwear but also the fact they are good looking shoes. My biggest problem is I like so many I want them all.

12 February 2026
INOV8 logo

Reply from INOV8

Thank you so much for leaving this great review. It is lovely to hear that you had a great experience with us and we hope you will continue to enjoy your INOV8 kit.
With thanks,
The INOV8 Team

Rated 5 out of 5 stars

Inov8 Rocks

Easy to order and quick delivery

28 January 2026
INOV8 logo

Reply from INOV8

Thank you so much for the great review :)
Best wishes,
The INOV8 team

Rated 5 out of 5 stars

I was given clear information about…

I was given clear information about when things would be back in stock. Come that date, there they were. Thank you!

13 January 2026
INOV8 logo

Reply from INOV8

Thank you so much for leaving this great review. It is lovely to hear that you had a great experience with us and we hope you will continue to enjoy your INOV8 kit.
With thanks,
The INOV8 Team

Rated 5 out of 5 stars

Great support from friendly staff

Great support from friendly staff. Very helpful advice and guidance on the range of products.

11 February 2026
INOV8 logo

Reply from INOV8

Hi Mark ,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

Love Inov8 products!

Clear information provided on the website and accurate sizing too. Love Inov8 products!

11 February 2026
INOV8 logo

Reply from INOV8

Hi Sarah.
Thank you for taking the time to write a review, its great to hear you found the website and sizing guides useful.
We hope you continue to enjoy your INOV8 kit.
Best wishes.
The INOV8 team

Rated 5 out of 5 stars

Great venue for sports gear with friendly staff

The assistant was very helpful and patient. Made informed suggestions. The shop setting was comfortable and inviting. Plenty of room to try things. The trainers were displayed well and accessible.

7 February 2026
INOV8 logo

Reply from INOV8

Hi Linda ,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our Bakewell store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

Cold wet hands from soaked running gloves. Get covers!Saw this product on line and ordered …

Saw this product on line and ordered it. Arrived very quickly via DPD courier. I ordered a size Medium cover which allows my inner running gloves to fit perfectly. The product is lightweight and folds up easily to be carried in a vest/pocket.

11 February 2026
INOV8 logo

Reply from INOV8

Hi Tim,
Thank you so much for taking your time to leave this review. We really appreciate it :)
All the best,
the INOV8 team

Rated 5 out of 5 stars

Great service

Great service, prompt delivery!

11 February 2026
INOV8 logo

Reply from INOV8

Hi Dan ,
Thank you so much for taking your time to leave this review. We really appreciate it :)
All the best,
the INOV8 team

Rated 5 out of 5 stars

Great communication.

Great communication.

27 January 2026
INOV8 logo

Reply from INOV8

Hi Rick,
Thank you so much for taking your time to leave this review. We really appreciate it :)
All the best,
the INOV8 team

Rated 5 out of 5 stars

Excellent shoes

Excellent shoes, really comfortable from the start Strong feel like they’ll see me through all sorts of terrain . Great for rough walking and trail runs but also okay around town.

26 January 2026
INOV8 logo

Reply from INOV8

Hi Marie,
Thank you so much for leaving this review! We hope you will continue to enjoy your INOV8 kit.
With thanks,
the INOV8 team

Rated 5 out of 5 stars

I got the shoes I wanted

I got the shoes I wanted. The staff were warm, friendly and helpful. Always a pleasure to visit and spend a little money 😁

10 February 2026
INOV8 logo

Reply from INOV8

Hi Will,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our York Store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and knowledgeable.

10 February 2026
INOV8 logo

Reply from INOV8

Hi John,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our York store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

Great website

Great website, easy to use. Plenty of information. Excellent advise re sizing / measuring feet resulting in the perfect purchase!

8 February 2026
INOV8 logo

Reply from INOV8

Hi Melissa, Thank you so much for taking your time to leave this review. We really appreciate it :) All the best, the INOV8 team

Rated 5 out of 5 stars

In exchange for the 2 sizes that didn’t…

The Barefoot shoes are extremely comfy- I love them! Size up an entire size as come up small. In exchange for the 2 sizes that didn’t fit, customer service sent me a new pair very quickly

11 January 2026
INOV8 logo

Reply from INOV8

Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Best wishes,
The INOV8 Team

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