Jumpstr Reviews 605

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the platform for its user-friendliness and the speed with which music is distributed, with some noting approvals in as little as a day. Many consumers find it to be a reliable and efficient service, especially highlighting its value as a free music distributor. The straightforward upload process and the ability to quickly get music onto major platforms are frequently mentioned as key benefits. However, some people have reported issues such as releases being declined without clear reasons, songs not being distributed to all promised services, and difficulties with copyright claims, even when using original content. A few users have also experienced account restrictions for various reasons, including issues with file names, titles, or perceived copyright infringements, leading to frustration and a desire for better communication and clearer guidelines.

Based on these reviews

Rated 4 out of 5 stars

So far the best free distributor i've ever encountered. i love their fast release times, but the copyright system is sometimes just messed up, because when one of my tracks get rejected, sometimes it... See more

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Rated 4 out of 5 stars

Sometimes the release gets declined for no reason. Seriously, the reason given is just blank sometimes. Some releases just require a hammer. Also, the site said my releases are going on iTunes and Am... See more

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Rated 4 out of 5 stars

Its super easy to distribute your songs, especially for free! but my song wasn't distributes to every streaming service it said it would be. But that's ok! because it posted to the main ones with the... See more

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Rated 4 out of 5 stars

It's a great free music distributor; my music is distributed very quickly, and they even notify me very well. But sometimes I can't release an album with songs that have already been released by t... See more

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Rated 5 out of 5 stars

Jumpstr has been a huge help for my independent label. The platform is easy to use, fast to process releases, and way more reliable for timing than other distributors I’ve tried. My current single was... See more

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Rated 5 out of 5 stars

My experience so far (I'm new to the Business) platform was easy to navigate, My songs have been posted on Spotify. Now it's up to the Public to accept or pass over. Jumpstr did what I expected thank... See more

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Rated 5 out of 5 stars

Very great, and literally the best out there. It's not just free but they distribute your music fast too, compared to other free distribution, this one's far way comparable. Last time I passed them m... See more

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Rated 5 out of 5 stars

I’ve been searching for ages for a free music distribution service that’s actually reliable, and Jumpstr is a dream come true! 🎶 The upload process is unbelievably simple and fast, making it effort... See more

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Rated 5 out of 5 stars

The service here is 💯 accurate very fast and very friendly to use i never see a distributor like Jumpstr.. i want to said thank for all the team 🙏 and happy new year.. because this years they let m... See more

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Rated 5 out of 5 stars

Subject: Clarification on File Name for DJMusic Dear Jumpstr, I hope you're doing well. I wanted to clarify that the file titled "DJMusic" was saved under that name as a shorthand for "Da... See more

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Rated 5 out of 5 stars

THE LADY ELIZABETH STUDIO NOW HAS 2 SINGLES UNDER OUR BELTS, THANKS TO THE ONGOING HELP FROM THIS SITE TO DISTRIBUTE AND GET US NOTICED AS AN ARTIST ON ALL PLATFORMS. SUCH A WONDERFUL BLESSING. THANK... See more

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Rated 1 out of 5 stars

Jumpstr.io is a complete dumpster fire. Their "support" team doesn’t help - they just feed you lazy excuses while ignoring real issues. Their broken, half-finished website looks like a school projec... See more

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Rated 3 out of 5 stars

Jumpstr is an amazing platform for uploading music and for them getting it out to platforms for the day you would like. The only problem is I uploaded a cover and I entered all of the rights and th... See more

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Rated 1 out of 5 stars

I received an email saying ‘We've flagged this due to similar elements’ even though it's an original song. What? Why? I thought. All my music is original. Also, could you stop rejecting submissions w... See more

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Rated 3 out of 5 stars

Uploading singles was super easy and quick. Then I uploaded an album that included one of those singles and it became Hell. It kept getting flagged for not original music. I followed all the instructi... See more

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Rated 5 out of 5 stars

Really smooth and fast. Didn’t expect such fast service that too for free. Uploaded 3 songs (Artist Name - Differentiator) : 1. Best Part was Meeting You 2. You Vanished Like Flame. 3. Too... See more

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Rated 4 out of 5 stars

I have been using Jumpstr for about a month. At first, I uploaded my songs with English titles without any issues. Later, I wanted to upload songs with Turkish titles, but they were not accepte... See more

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Rated 4 out of 5 stars

It’s really good and really fast but there are a few problems like finding a artist name. Many names it says that a banned account have used it and I don’t understand why I can’t use it then it’s not... See more

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Rated 5 out of 5 stars

Easy to use and they keep there estimates and promises on release dates. A recommended provider for this services. Would like to use them again for further releases.

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Rated 4 out of 5 stars

The service is really fast and good, in 3 Days I’ve released a song, though at the Moment they release the songs only on Spotify, Amazon, Deezer, Soundcloud and RXMusic. It’s free so I can’t pretend a... See more

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Rated 1 out of 5 stars

I created my sounds in GarageBand with no pre used loops, and I got flagged twice and got restricted for copyright infringement. Reached out to the support team a while ago, the second time I attache... See more

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Rated 1 out of 5 stars

JUMPSTR IS THE WORST DISTRIBUTOR EVER!!!!!! I POSTED MY SONG THEY ACCEPTED IT AND THEY ONLY PUT IT ON SPOTIFY EVEN THOUGH THEY SAY THEY DISTRIBUTE IT EVERYWHERE. MY SONG WENT PRETTY GOOD AND I DECI... See more

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Rated 1 out of 5 stars

At first it was fine, but after a while releases got rejected with no reason given or a bullshit reason. Costumer service is non existent, run by AI or by people who can do nothing other than reply... See more

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Rated 1 out of 5 stars

Dear Jumpstr team I am happy with your distribution but my song was successful released and i confirmed i selected YouTube in stores but i have none artist channel or topic of my song on Yo... See more

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Rated 2 out of 5 stars

I really like this platform, but I got wrongly restricted for some copyright reasons. The support responded, but the problem was not solved, the restriction was still there. So I created a new account... See more

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Rated 2 out of 5 stars

I'm really glad there's a convenient, free distributer. Super easy to upload and take down stuff. However, I have experienced times where work that was unsampled and original was flagged as copyrighte... See more

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Rated 1 out of 5 stars

Joke of a company who wouldnt upload my material because it contained loops and samples belonging to someone else - All samples and loops were bought from Function Loops and are 100% Royalty free. Y... See more

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Rated 2 out of 5 stars

I’m a Canadian artist and I’ve been trying to set up my banking info, but the platform forces me to enter an IBAN — which we don’t use in Canada. I’ve contacted support but only received automated res... See more

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Rated 1 out of 5 stars

Seemed ok until they made mistake. Had ro delete and start again . Then they declined the song several times saying copyright problems. There wasn't they were comparing with the one that they origina... See more

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Rated 1 out of 5 stars

At first everything was good. i released my music and it got approved no problem. the issue came when one of my releases made 1 singular dollar. Jumpstr locked my account and demanded bank information... See more

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Rated 1 out of 5 stars

Don't use jumpstr. They will remove your songs from Spotify after a few weeks: "This decision is based on the stores' policies against certain types of content, such as unauthorized samples or musi... See more

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Rated 1 out of 5 stars

communication totally absent and refusals due to copyright nonsense since I recorded everything, stay away from this distributor, they probably just want to steal your music. PS My song had been... See more

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Rated 2 out of 5 stars

@Jumpster : You still didn't do the work, 0 tracks got put into digital music shops. I am the real person/producer J-CORRY. the rap legend. Do your job or somebody else will do it. Don't as... See more

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Rated 2 out of 5 stars

Was alright when I first started using it, only a couple of songs rejected for unknown reasons but I reuploaded with no problem. However, recently my account was restricted for 'possible' copyright in... See more

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Rated 1 out of 5 stars

Created an account and uploaded some music and think it’s simple and easy then get an email back saying that I have copyrighted material and that my artist name cannot have an apostrophe on it even th... See more

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Rated 4 out of 5 stars

Good Distributor for music. They are working pretty fast. Also had no problems with getting songs rejected. One little mistake happened, but the support-team helped me and solved it within 24 hours.

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Rated 1 out of 5 stars

I really like jumpstr, as it makes it easy for small content creators like me to make it easy to post music, HOWEVER, recently, I uploaded an EP i made, and it got distributed to a different account w... See more

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Rated 1 out of 5 stars

My account has been restricted for the "crime" of trying to change an audio file in my album and they have restricted before for non-reasons. I have sent an email to Jumpstr but have not received any... See more

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Rated 1 out of 5 stars

I’ve been trying to release my music on Jumpstr.io, but every single release has been rejected, despite me clearly stating that I own all the rights and have permission to use the beats (I only us... See more

Company replied


Company details

Written by the company

Jumpstr is a free distribution platform to get music into Spotify, Apple, Amazon, Tidal, TikTok,YouTube, and more.


Contact info

4.1

Great

TrustScore 4 out of 5

605 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Missing payout

Overall, I’ve had a good experience with Jumpstr.io. The platform is easy to navigate, uploading music is smooth, and whenever I’ve had smaller questions or issues in the past, customer support has been very professional and helpful.

However, I am currently disappointed regarding my first payout. I requested a withdrawal over two weeks ago and still haven’t received the funds. There have been no updates about the status, and despite contacting customer support, I have not received a response yet. Being left without any communication regarding a payout does not feel reassuring.

Aside from this issue, the service works well. It’s a bit unfortunate that the music is not yet distributed to all platforms, but according to them, this is something that will be improved in the near future.

As soon as the payout situation is resolved, I will gladly update my review.

EDIT (2026-02-12)
Customer service got back to me and let me know that the payment is on it's way, I'll wait a few days and see.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Jumpstr is a Reliable Assistant

Jumpstr is a wonderful asset for publishing music. It’s user friendly, fast and easy to navigate with clear answers to help you get started. I appreciate the quick turn around from upload to publish. Creators create while Jumpstr does the legwork. Highly recommend.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

they are removing my music

My AI music was on the platform for 8 months. My music was gaining traction and I asked why there was no earnings and they sent me an email saying that they are removing my music and that the decision is based on the stores' policies against certain types of content, such as unauthorized samples or music that doesn't meet their originality standards. First the message is vage and no other platform has a problem with my music.

11 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Joaquim, we recognize your concern. Unfortunately, the Jumpstr team uncovered copyright infringing material on your account following a manual review. We're sorry to say that we are consequently discontinuing your distribution!

Rated 1 out of 5 stars

Unjustified Collection of Financial Data:

As a user, I have encountered two major issues that make the service unusable and, frankly, suspicious:

Unjustified Collection of Financial Data: The platform is now forcing users to provide bank details without providing any clear explanation or legal justification. This lack of transparency is highly concerning and resembles phishing or scam-like behavior. I am not comfortable sharing sensitive financial information without knowing exactly how it will be used and why it is suddenly mandatory.

Upload Bugs (Copyright Line Error): There is a persistent technical glitch that prevents me from uploading songs. The system triggers a "copyright line format" error regardless of the information entered. This bug effectively halts the primary function of your service.

I have always valued this platform, but these recent developments are unacceptable. I request a clear explanation regarding the mandatory bank details and an immediate fix for the upload system.

6 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Ato, we understand your concerns but wish to assure you that our services our legitimate. Firstly, you need to provide correct bank account information to verify your account and to receive royalty payments. This is a necessary step in the distribution process and entirely justified. Secondly, your uploads go through a process of manual review to ascertain the content is legitimate and can be delivered to Spotify and DSPs. Jumpstr is free and available for everyone to use, but content needs to be of a certain quality to submit to DSPs. You're welcome to reach out to the support team with any questions or concerns!

Rated 5 out of 5 stars

It let me put my already made song onto…

It let me put my already made song onto Spotify for free sure it did mistake it as a random nonexistent song at first but it took only like a week

8 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

We really appreciate your feedback, Ash!

Rated 5 out of 5 stars

Fantastic companion..

Fantastic companion... hope to work together more.. Thank you ❤️

8 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Utpal, thanks for sharing this. We’re working on improvements that make day-to-day use more reliable.

Rated 5 out of 5 stars

Such an easy process

Such an easy process. Pretty cool to be able to share your music.

6 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Paul, we’re grateful for your kind words. Our team is always enhancing features to better support creators.

Rated 1 out of 5 stars

Bad customer support and possible scam

Into my fourth day now with my account under review and it said it would only take 24-48 hours. Messages sent off but only getting automated replies. Now is there a scam going on here? How many other musicians and composers have given up and left Jumpstr only to find Jumpstr is still collecting revenue from the artists uploads. If that is the case is what Jumstr doing legal?

6 February 2026
Unprompted review
Jumpstr logo

Reply from Jumpstr

Hi Sonnie, we reached out to you via support to let you know our QA team is taking a bit longer to review your account. We appreciate your patience! While we acknowledge there is a delay, your account has been placed under review over legitimate and serious IP concerns. Jumpstr is free and available for everyone to use but uploading content that is infringing is not legal and Jumpstr does not enable this.

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