Keyhardware Reviews 134

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its speed and efficiency. Consumers appreciate the prompt processing of orders and the timely manner in which items are dispatched and delivered, often exceeding expectations. People also emphasize the excellent condition in which products arrive, noting the careful and thorough packaging. The products and overall service receive high marks from reviewers. Customers are pleased with the quality and style of the products, finding them to be exactly as described and fairly priced. Reviewers also appreciate the ease of ordering and the helpfulness of the company in fulfilling their needs. The positive experiences lead many consumers to express their intention to order from the company again in the future.

Based on these reviews

Rated 5 out of 5 stars

Found it very difficult to find anyone that was able to cut this kind of key then i stumbled across Keyhardware.Ordering was easy and they arrived within a couple of days.Keys were perfect!!!Going to... See more

Company replied

Rated 5 out of 5 stars

The night latch I ordered - a replacement for one that is decades old - was fairly priced and arrived in good time, extremely well packed. Good information about delivery via e-mail. All in all, an ex... See more

Company replied

Rated 5 out of 5 stars

The item I purchased was a non stock item and had to be ordered in. Despite a bit of delay from the manufacturer, communication was excellent throughout and I was kept up to date with what was happeni... See more

Company replied

Rated 5 out of 5 stars

I had been searching for a particular door handle and found it at Keyhardware. Very easy to order and the handles arrived next day. They were very well packaged. Would definitely order from Keyhardwar... See more

Company replied

Rated 5 out of 5 stars

Great price in comparison to other companies selling the same product.odering was easy, delivery was bang on and the product fitted perfectly.job done.

Company replied

Rated 5 out of 5 stars

Great selection of ideas. Able to buy online and pick up next morning. Really quick response to emails. Friendly staff. Clean and welcoming store.

Company replied

Rated 5 out of 5 stars

You had what we wanted and at a fair price. The order was processed promptly and delivered in a timely manner. Thank you for your great service, we will keep your details at hand for the future.

Company replied

Rated 5 out of 5 stars

Perfect items. Great price. Delivery unbelievably fast. Chuffed to bits and will definitely use again.

Company replied

Rated 5 out of 5 stars

I ordered a part on Monday evening and had it delivered on Wednesday morning. Top marks to Keyhardware. Exactly what I ordered

Company replied

Rated 5 out of 5 stars

Ordered the key at 1300 yesterday and came today. What a service thank you. I never paid extra for fast delivery

Company replied

Rated 5 out of 5 stars

I found the parts I wanted at a great price. The items arrived quickly and were a relatively easy replacement.

Company replied

Rated 5 out of 5 stars

Very quick delivery and item as described, very impressed

Rated 5 out of 5 stars

Great service, answered my email straight away, post box in stock, and arrived in a few days, thank you.

Company replied

Rated 5 out of 5 stars

Ordering process very straightforward. Kept up to date on delivery. Product excellent quality and style

Company replied

Rated 5 out of 5 stars

The item ordered online was promptly despatched and delivered by courier.

Company replied

Rated 5 out of 5 stars

Fast response and delivery, spot on item exactly what needed

Company replied

Rated 5 out of 5 stars

Good service and easy ordering. Arrived in good time. Everything you could want really.

Company replied

Rated 5 out of 5 stars

Quick delivery, good product at a reasonable price.

Company replied

Rated 5 out of 5 stars

Quick delivery, product as described and fair prices!

Company replied

Rated 5 out of 5 stars

Fast delivery the lever latch bolt was perfect replacement easily installed

Company replied

Rated 5 out of 5 stars

Very quick delivery. Items perfect. Very happy 👍

Company replied

Rated 5 out of 5 stars

Excellent service and outstanding delivery.

Company replied


Company details

  1. Wholesaler

About Keyhardware

Written by the company

Key Hardware offer a comprehensive range of guaranteed, quality and value ironmongery and related products, supplying a diverse customer base throughout Ireland and the United Kingdom. Shop Now Offers Open an Account Contact Us

Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Friendly staff

Great selection of ideas. Able to buy online and pick up next morning. Really quick response to emails. Friendly staff. Clean and welcoming store.

11 January 2026
Keyhardware logo

Reply from Keyhardware

Good morning Angie,

Thankyou for your kind review! We're really glad you enjoyed the range, found the online ordering and collection easy, and had a good experience with our team. It's lovely to hear you found the store welcoming too. We hope to see you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Good price and good communication

Good price and good communication when there was a slight delay.

2 January 2026
Keyhardware logo

Reply from Keyhardware

Good Afternoon Keith,
,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Brilliant company

Brilliant company, fantastic service , amazing deals and quality. Very fast delivery.

29 December 2025
Keyhardware logo

Reply from Keyhardware

Good Morning Michalina,

Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service.

We look forward to welcoming you back again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Perfect items, unbelievably fast delivery

Perfect items. Great price. Delivery unbelievably fast. Chuffed to bits and will definitely use again.

8 December 2025
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Reply from Keyhardware

Good Morning Alan,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.

We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

recommended

The night latch I ordered - a replacement for one that is decades old - was fairly priced and arrived in good time, extremely well packed. Good information about delivery via e-mail. All in all, an excellent service.

14 November 2025
Keyhardware logo

Reply from Keyhardware

Good Morning John,

Thank you for the feedback, We are truly blown away by your experience with our team.

Together we are constantly striving to provide our customers with a professional, Informative, and transparent service experience from start to finish. We deeply appreciate your trust in us.

We look forward to seeing you back very soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Door Furniture

Easy to use website, helpful staff and prompt delivery.

12 November 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Jason,

Thank you so much for your lovely review! We're delighted to hear that you found our website easy to use and our team helpful. It's great to know your order arrived promptly too.

We truly appreciate your support and look forward to helping you again in the future.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great customer service

Great customer service, lightning fast response.

8 November 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Dorota,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Ordered the key at 1300 yesterday and…

Ordered the key at 1300 yesterday and came today. What a service thank you. I never paid extra for fast delivery

21 November 2025
Unprompted review
Keyhardware logo

Reply from Keyhardware

Good Afternoon Rachel,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great communication and service

Great communication and service

5 November 2025
Keyhardware logo

Reply from Keyhardware

Good Morning AB,

Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service. We look forward to welcoming you back again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Good product

Quick delivery, good product at a reasonable price.

29 October 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Pete,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Items perfect. Very happy 👍

20 October 2025
Keyhardware logo

Reply from Keyhardware

Good Morning DM,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.

We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

extra items back…

No problem bringing extra items back and swift tegund

16 October 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Sonia,

Thank you so much for your review, I am happy to hear that we were able to sort out your refund for your extra items you brought back quickly. We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.

We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

great service

simple ordering process
rapid delivery
great service

4 October 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Adrian,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Excellent customer service

The item I purchased was a non stock item and had to be ordered in. Despite a bit of delay from the manufacturer, communication was excellent throughout and I was kept up to date with what was happening. Item delivered in perfect condition. I am impressed by the responsiveness of the sales staff and overall customer care experience.

19 September 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Steve,

Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service. We look forward to welcoming you back again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Good price. Fast delivery.

Good price. Fast delivery.

15 September 2025
Keyhardware logo

Reply from Keyhardware

Good Afternoon Ronan,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Items arrived quickly

Items arrived quickly. No problems and good quality.

9 September 2025
Keyhardware logo

Reply from Keyhardware

Good Morning Lorraine,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

It arrived on time and perfect

It arrived on time, was in perfect condition and fitted exactly.

8 September 2025
Keyhardware logo

Reply from Keyhardware

Good Morning Peter,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.

We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great price in comparison to other…

Great price in comparison to other companies selling the same product.odering was easy, delivery was bang on and the product fitted perfectly.job done.

8 September 2025
Keyhardware logo

Reply from Keyhardware

Good Morning Anthony,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us.

We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Excellent service

Excellent service, will shop again

6 August 2025
Keyhardware logo

Reply from Keyhardware

Good Morning Colin,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.

Kind Regards
Sandra

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