Easy to shop, nice selection of products. Sizing is not very consistent across different product styles sometimes.
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Company details
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Lace Laboratory intimates are like a silent mantra. Each morning they tell you that you deserve the best, and you are able to give it to yourself. Throughout the day, they remind you that you call the shots and are the mistress of your destiny. You might question whether intimates hold this kind of power. They do when they feel like a comfortable second skin and are thoughtfully constructed to enhance every shape. It’s so you can begin each day on a high that we started Lace Laboratory in 2018. We want every woman to feel in control and like the very best version of herself.
Contact info
Birger Jarlsgatan 22, 11434, Stockholm, Sweden
- [email protected]
- lacelaboratory.com
Replied to 61% of negative reviews
Typically replies within 1 month
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My wife like the product
My wife like the product. However the return is terrible. It takes forever and you feel very aggressive in terms of letting me return. It’s a one way shop. Good if it works, which it has done for several times but first return and you act terrible.
Don’t expect anything quickly or a response
Ordering very easy
Constantly advertising quick delivery and emails every day with speedy delivery available.
Order still not arrived over two weeks later
Customer support non existent.
Just tell you to keep waiting
If you want something from them be prepared to wait for weeks.
Can’t tell you anything about the quality as nothing has shown up yet.
The quality is perfect!
You all ladies will love their products
Great information about the product, it feels awesome on the skin, the packaging was great and the delivery was perfect!
Great Service!
Difficult returns
Delivery took a month. They dont let you return panties if the packaging is opened, even if they've not been tried on, so you can't even check the colour / style. Be warned. Thats the issue with buying from small shops. Cost to return is also not cheap. Overall I would not recommend if a UK customer.
Nice underwear/lingerie.
Nice underwear/lingerie.
Delivery took a while, wife loves the products.
Fantastic fit
Fantastic fit, stylish and comfortable underwear. Easy to order and fast delivery.
10/10 ⭐️
The comfiest underwear I have ever owned! Love the color range 🥰 Will definitely add more to my collection!
Great service and great products!
I am fully satisfied!
I am fully satisfied!
Delivery was fast, simple and with no problems.
Customer service was helpful and very nice to talk to.
My girlfriend absolutely loves the sets…
My girlfriend absolutely loves the sets I’ve purchased to her .. I have yet to se it on but I felt the fabric seams like a really good quality and the softness I think she will appreciate. She tried them on everything fits and she say it’s a nice feeling to the skin .. so I bet she feels comfortable & sexy
Easy to order
Easy to order, amazons support when returning pieces needing New size. First Class customer support!
Great quality!
Top botch brand
This company is providing great products with high quality, for a reasonable price. Shopping from Lace laboratory is fun, both for me and my wife 😊
Worth the price
Easy use of webshop, fast delivery and really good product. High quality underwear - worth the price.
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