Tonight, I have experienced true professionalism at its best, and her name is Lucy. I was panicking, and she maintained her patience. She also listened very intently as I explained what was going on w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .
Contact info
510440, United States
- +1 833 322 8817
- [email protected]
- luvmehair.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They delivered my order to my door step
They delivered my order to my door step
Water wave failure
I placed my order for a water wave wig on 11/07/2025 thinking it would be here before my birthday (11/25). I received it 12/14/2025 which was super late. It look and felt good when I got it. As I washed it and started running my fingers through it the amount of hair that shedded was enough to add another track. It came with a few items like stocking cap, clip, elastic bands, and glue tape. However the wig is ok but not great!!! Customer service is done through whats app. This was my 1st purchase from LUVME. I haven't made up my mind to make another...
Enhanced beauty at my finger tips
Since I've been a customer of Luvme, I'm been extremely happy with your products. Every style and texture that I've chosen has been of the utmost quality. For me as a mature Black women, it is very important that I always look and feel my best, and Luvme has played a big part in that. I mostly stick to the same 4 or 5 different style, short or curly bobs. What is also very important to me is that, I love a fresh do, and being able to wash this hair and knowing that it will come out looking and smelling fresh is the top of the line for me. So, thank you so much for all this has done for me.
Looks very natural
Looks very natural, and it’s easy to manage. It has a lot of body, not stiff at all.
Love 🥰
Luvme wigs never disappoint! From the softness to the natural look, it’s truly a wear-and-go style. Comfortable, beautiful, and confidence-boosting — I’m officially hooked!
I have been shopping here since 2019
I have been shopping here since 2019. I love how reliable and fast the shipping is.
The products are high quality and the…
The products are high quality and the customer service is top notch!
I’m beyond impressed with Luvme Hair
I’m beyond impressed with Luvme Hair! The hair is beautiful — soft, thick, and very natural-looking. You can tell the quality is top tier. Their customer service was great, and the delivery was super fast — I got my order quicker than expected. I’ll definitely be ordering again. 5 stars!
Purchase the wig!!!
I have purchased this far 6 wigs from this company and none of them have disappointed me!!! The quality last for a while as well as how good the 5x5 closure lace is. 6 different styles with the oldest purchased wig dating back to December 2021!
I have been trying to get a refund for returned BOHO Braid Wig
I have been trying to get a refund for an item I returned over a month ago. No response to emails. No response on website chat line. It's as if they have ghosted me. I have contacted them repeatedly for the status of my return.

Reply from Luvme Hair
I’ve purchased multiple wigs from Luvme…
I’ve purchased multiple wigs from Luvme Hair and overall I’ve had a great experience. The hair quality is beautiful, the wigs are comfortable, and they hold up well over time with proper care. Shipping has been smooth and the styles look very natural in person and in photos. I will definitely continue ordering from them and recommend them to anyone looking for good quality wigs at a reasonable price.
awesome wig..beautiful place Im about…
awesome wig..beautiful place Im about to order 5 more lol
HORRIBLEEEEE!!
HORRIBLEEEEE!!! THIS WIG HAS HAIR ALL OVER MY CAR AND FLOORS IN MY HOUSE PLEASE DON’T WASTE YOUR MONEY.WHEN YOU FIRST RECEIVE IT LOOKS OK UNTIL YOU WEAR IT DON’T BE FOOLED BY THEIR VIDEOS AS I WAS NOMORE BUSINESS WITH THEM CHEAPLY QUALITY!!!!!

Reply from Luvme Hair
Tonight
Tonight, I have experienced true professionalism at its best, and her name is Lucy. I was panicking, and she maintained her patience. She also listened very intently as I explained what was going on with my package. I really appreciate all that she has done to help me. Luvme should be happy to have such a great employee working for them. Thanks again, Lucy for making things right!
Luvme Hair is my no 1 go to wig…
Luvme Hair is my no 1 go to wig supplier. You’re sure that the HD lace will is truly 💯 and melts beautifully into your skin. I’ve been using them for over two years and never looked back.
Excellent Service and delivery and…
Excellent Service and delivery, and great hair products.
I am a repeat customer
Easy breezy and efficient
My experience with the return form was frustrating.I decided to escalate to agent Lucy was very efficient in taking care of my issue. I was not stuck on a chat for a long time which I truly appreciated that.My issue was resolved to my satisfaction.
Hair quality…
I've ordered from Luv Me hair for years but my last wig hair quality was poor and very thin.

Reply from Luvme Hair
they are literally so kind
they are literally so kind. i wanted to use my birthday discount code but i had already made the order. customer service helped me within an hour, applied the discount code and issued a refund, and were so incredibly sweet. thank you guys!!! elena, you are literally the sweetest person ever, you deserve every good thing coming for you!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







