M&S Opticians Reviews 213

M&S Opticians are reasonably efficient, BUT, the optical precision was seriously floored on the first pair of specs, and the second pair, although better, are not good for reading. But I will put up... See more

I’ve been with my regular optician for 20 years after my optician retired I was not happy with the results for the last year my glasses did not feel correct. After being recommended M&S I went to che... See more

The staff could not have been more helpful. There were always appointments available without waiting long. I had an issue with the frames I chose. It was sorted without fuss and it was a more relaxed,... See more

The friendly professional service from eye test frame selection through to collection, and the excellent end product Just ordered my third pair M&S Standards shine through the Leeds branch ( Whi... See more

I was greeted very warmly and introduced to Jonathan, who talked me through the options available for lenses, frames, etc. He was very thorough and helpful. Then to see the Ophthalmologist Tassnima -... See more

We went to M&S opticians in Central Milton Keynes today as my husband had a problem with his glasses. Moe the manager greeted us and after finding out what was needed swiftly sorted Pauls glasses. It... See more

My partner booked an appointment at M&S Opticians Manchester over the phone. We made an hour-long journey into town to be told that the girl who booked the appointment had made a mistake. Tom didn’t s... See more

The whole team were brilliant but a big shout out to Nina who was fantastic with me, recommending glasses in certain styles, but also woth my grandad who has dementia and cataracts. First class servic... See more

I visited my local Marks and Spencer opticians in Stevenage today for the first time - and it won't be my last visit. From Stan, who kindly managed to get me an appointment in the first place, to K... See more

Had an eye test and paid £470 for a pair of glasses when they came could not wear them as could see better without them or with my old prescription the optician said my eyes had changed a lot. I retur... See more

M and S Cheshire Oaks . Firstly the actual optician was excellent - really very helpful informative and quick. The staff around her were less than helpful. Why on Gods earth can they not email re... See more

I was looking for a compromise between normal prescription and sunglasses and staff recommended transitional lenses. I had tried these before with poor results but was prepared to give them another tr... See more

We had a great experience at the Wolstanton store, Freya was amazing. She listened to what we wanted and bought the glasses over to us. She had endless patience whilst every pair was tried and conside... See more

I was seen by David, Susan and Charlotte for my eye check up and hearing test. The service was fantastic, extremely professional, and the glasses were ready in under a week! I would highly recommend t... See more

Excellent service from all staff at The Willows Torbay for my sight test. Very professional putting you at ease, with all aspects. Much better service here than other opticians, I have previously b... See more

I am Kashmiri Gogna and I have been to Marks and Spenser Owlcotes, Pudsey, Leeds, for my eyes sight check up. What a fantastic service I got right from Raj, Trish and David an optometrist, was unbel... See more

Thanks to Dominika and Taz at M&S Opticians in Camberley. I was very late due to traffic and they were very accommodating. Calm environment and pleasant service. Looking forward to my new pair of glas... See more

Arrived 5 minutes early for my pre-booked appointment only to find they had given my slot away to a lady who had just turned up ad hoc. Absolutely disgusting way to treat customers. To make it worse i... See more

Bought my elderly mum to M&S opticians . After the eye test , it wasn't straight forward , but with advise and exceptional care given to mum, we were able to then choose new glasses and left with a ve... See more

My experience at the White Rose, Leeds store has been exceptional. I had to be referred due to eyes problems and there have been issues along the way. Andy has gone above and beyond to help me, chas... See more

Excellent choice of frames. All parts of the service handled professionally. Eye test, measurements for varifocals and fitting all given very good attention. Explanations and advice were clear. In... See more

Went to pick up glasses and couldn’t see clearly out of them. Assistant manager got involved and checked them and told me it was because the frames were too wide and therefore my pupils were not in th... See more

Visited Norwich M and S Opticians yesterday. Prompt service, easy to book online. Sonny greeted me warmly on arrival. Efficient, polite and professional pre checks on 2 machines in clean room. He expl... See more

The team at London Colney store are fantastic. Booked an eye test online, seen on time. Very thorough eye exam and eye health check. Optometrist was really good keeping me informed at all stages. Good... See more

Every one could not have been nicer or more helpful in the Shoreham-By-Sea M&S, it’s calm and peaceful very professional and very respectful they have a good selection of glasses and well priced.if... See more

Very Professional, all Staff are Friendly , never a Rush in picking out New Frames, plenty of Help , if not to sure . Eye Test was also so Professional, and not hurried ,as I have been in the Past... See more

My last experience at an opticians was awful hence I had left it quite awhile to get my eyes tested. I came across the opticians at M&S Bluewater by pure chance . My experience was first class the sta... See more

I have upped my stars from one to three now. I came back after I received my first 2 pairs of glasses as I wasn't satisfied with the reading/computer ones. Whereby I was advised that they weren't ca... See more

Excellent experience at M&S Opticians This was my best experience yet; Very knowledgeable and thorough with my eye exam, showed & discussed all my scans and gave advice for future. All the staff... See more

So I thought today I’m not busy try get eyes tested, Got booked in at Bluewater, Very professional courteous and helpful, even gave me hearing test all inclusive! And a test at M&S that isn’t done at... See more

I can honesty say from start to finish I had a professional service with everything explained at each stage. I felt they were reassuring yet honest at the same time. I went away happy and would certai... See more

Absolutely appalled to hear that M&S opticians in chichester are asking optical assistants to put on different uniform during their quiet times and go and stack food shelves in their supermarket. All... See more

Having had a bad experience at another optician, I did not have my eyes tested for some years. This was a mistake because there was a problem that I needed to be referred for. I cannot praise... See more

Ripped off- paid £250 for a pair of Mulberry glasses only to realise outside they’re being sold for no more than £115 max- same exact frame. M&S rip you off glasses frame prices I am absolutely appall... See more

1st time visiting M&S for glasses. Service was excellent I also got a free hearing test when I was there. Great choice of frames. Price was cheaper than my previous optician. Staff were very friend... See more

Excellent service from start to finish. Claire put my mind at rest about the problems I had been experiencing and was warm and reassuring throughout. Hannah was great at helping me pick frames, lens... See more

Disgusting service at M&S Opticians at Cheshire Oaks. My glasses were sent back to the lab 3 weeks ago and I’m still waiting!! The store manager didn’t return my call as promised. Despite making const... See more

Very pleased with my 2 new pairs of glasses. The eye test was thorough & useful. I felt I could ask the optician questions, which she happily answered. When choosing my new specs, the staff gave very... See more

I was recommended their hearing specialist by a wonderful lady called Karen who works there. An appointment was easily made with Chris who gave me a full hearing test whilst completely putting me... See more

Very knowledgeable people and honest when trying on glasses and told you if wrong for the face. So ordered two pairs one for myself and one for the wife and just waiting for them to arrive, but all... See more

The staff at the Cardiff store were very friendly and helpful. Couldn't fault their service. They made choosing glasses very pleasant My criticism is the designer glasses were far too expensive com... See more

Everyone I dealt with in the M&S Newcastle store was helpful, friendly and approachable. The advice I was given was really clearly explained and helped me make the best decision. Couldn’t fault my exp... See more