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Meowant Reviews 3,254

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the product itself, highlighting the ease of use and how quickly their cats adapt to it. Consumers also mention that the delivery service is fast. People find the automatic litter box to be a significant improvement over traditional litter boxes, mainly because it reduces the amount of manual scooping needed and controls odors more effectively. However, some consumers have mixed opinions about the quality and the order process. Some reviewers report issues such as the product arriving broken or with parts missing. Others mention problems with the weight sensor and the litter getting stuck. A few people have also expressed frustration with the tracking system and lack of shipping updates.

Based on these reviews

Rated 5 out of 5 stars

I really like this alternative to the enclosed robot litter systems. It is well constructed and user friendly. The waste box is well fitted and there isn't any spillage during the cleaning cycle. It's... See more

Rated 5 out of 5 stars

Finally a litter box my 25lb maine coon mix can use! My partner and I have 6 cats so automatic boxes are a must, but we keep finding boxes that all but one can use and having to keep one manual scoopi... See more

Rated 5 out of 5 stars

This is my very first time ordering automatic litter boxes , truly didn’t think they were in the budget until I saw the flash sale. Secondly I really like how easy the app is to track so I can keep up... See more

Rated 5 out of 5 stars

Switching to the Meow Want automatic litter box was a total breeze! Setup took just a few minutes, and my cats started using it almost immediately without any fuss. Quick Review Plug & Play: Assem... See more

Rated 1 out of 5 stars

The box leaks and doesn’t provide enough room for my cats to use the box. Because there isn’t enough room they pee on the side which drips down into the machine and through the cracks to the other sid... See more

Company replied

Rated 3 out of 5 stars

I ordered on the 9th of January and finally got my machine on Jan 30th. I had to contact support several times for them to finally ship me another machine because the fist one I ordered never left th... See more

Rated 1 out of 5 stars

Weight sensor sure not work and quit 5 months after I got the product. Over been trying to get it replaced for months using the warranty with no luck on getting support. I keep getting an email with... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first thinking I’d be wasting my money. However, well over a year later, both of my Meowant automatic litter cleaners are fantastic and working like brand new! I’ve ordered two more... See more

Rated 5 out of 5 stars

Life changing product for cat owners! My two 7 month old kittens took to this litter box immediately. No more scooping multiple times per day and it contains litter so much better than traditional box... See more

Rated 2 out of 5 stars

I need to return my machine since my cat suddenly decided not to pee inside the box (she will only pee in front of the box on the floor) and because I threw away all of the packaging because she was u... See more

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Rated 1 out of 5 stars

Terrible build quality and cheap materials. This was assembled incorrectly and parts arrived not attached correctly and broken. The screws to hold the inner seem covers were installed before... See more

Company replied

Rated 5 out of 5 stars

Ordering process was easy. Received an incredible Black Friday discount, which was easy to apply. Shipping was quick. First instructions were printed on the box, but the quick set up guide and owners... See more

Rated 5 out of 5 stars

Our 6-month-old cat took to this automatic litter box right away, which was a pleasant surprise. The only minor issue we’ve encountered is that she’s very curious about the cleaning cycle—she tries to... See more

Rated 5 out of 5 stars

This is the best thing since a washing machine or air conditioner. There is literally no more cat box smell. The weight function doesn’t seem accurate. I have not done anything about this because it... See more

Rated 4 out of 5 stars

Emailed customer service-awaiting response. Missing an item ordered and not delivered. Waiting for a status update Balance of order received-only odor would be to state that rather than saying order... See more

Company replied

Rated 5 out of 5 stars

Product came in quickly, setup was a breeze, 2 cats immediately jumped in after the initial leveling. It went through its cycle and stopped when another cat stuck his head in the unit....then procee... See more

Rated 5 out of 5 stars

I loved the simplicity of putting this together and am blown away by how quiet it resets itself after pet use. I will say that even w the deodorizer bar, there's no way the collected dirty litter can... See more

Rated 5 out of 5 stars

The best Litter Box i have ever used! I have two cats that both go very regularly and this litter box has saved me, it is a perfect size and holds cat compost for days and it very easy to clean! My fa... See more

Rated 2 out of 5 stars

Haven’t even plugged it in yet but already regret my purchase decision. Found my package had been delivered in front of three closed garage doors of my detached garage on the backside of my property... See more

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Rated 4 out of 5 stars

Had not received a shipping update or reply to my inquiry about my order status since placing it over a week prior. But after a time, a rep did get in touch and sorted out the issue, offering me a dis... See more

Company replied

Rated 5 out of 5 stars

We've only had the Meowant for a few days now, but so far it is working great and the cats love it! It's definitely controlling the smell better than a regular litter box, and it's nice and quiet, we... See more

Rated 4 out of 5 stars

Once the cats got use to it, about 1 week, they enjoy and seem to love watching it cycle through the process. Works as expected, sometimes it gets stuck, i simply unplug and it always restarts the pro... See more

Rated 5 out of 5 stars

Extremely easy to physically set up and connect to WiFi for this moderately tech savvy person. The instructions were easy to follow. This is my first automatic litter box. I have 4 cats and... See more

Rated 1 out of 5 stars

The product does not hold up for cats. The bottom layer inside broke so litter was getting under it, I contacted them multiple times times and got nothing besides “please give us some time because the... See more

Company replied

Rated 4 out of 5 stars

The price is right! It was easy to assemble, it's quiet, the size is super convenient for any corner and my cat got used to it almost immediately. The only con I see is the grates are too big... See more

Rated 4 out of 5 stars

Meowant SC-02 Self-Cleaning Litter Box was very affordable, large opening for cats to enter and quiet. The litter doesn't track because of the front guard, with normal litter box litter was everywhere... See more

Rated 3 out of 5 stars

Could not get the letterbox to hook up with my phone over my Wi-Fi network even though my security system base is about 2 feet from it and doesn't have a connectivity issue. If you're going to set thi... See more

Company replied

Rated 5 out of 5 stars

I inadvertently ordered the incorrect model. I contacted them before shipment, and they kindly changed my order to the newer model and dispatched it promptly. My cat was initially hesitant, but no... See more

Rated 1 out of 5 stars

The tracking system is not updated. I understand the winter storm (Fern) and another storm after Fern, however tracking should be available. I received an order confirmation on Jan 22, 2026, order... See more

Company replied

Rated 4 out of 5 stars

Good investment! Why didn't I do this sooner?!? I discovered how much my cats prefer a constantly clean litter box [!]. PROS: affordable [!!!]; easy to set up; simple instructions; will use store-... See more

Rated 4 out of 5 stars

Ordered on Thursday and package was delivered the following Monday afternoon. Easy initial set up. Kittens are fascinated with their new box and took little time to use it. The app has helpful weight... See more

Rated 2 out of 5 stars

Plastic piece on the door hinge broke off upon opening it from the box. Currently have the door taped in place. It's frustrating enough that they don't sell a replacement silicone liner for the drum,... See more

Company replied

Rated 5 out of 5 stars

UPDATE: This thing is amazing!! My first self cleaning box and I love it! Cheeto was hesitant but now he is good! Highly recommend!!! I have gotten it programmed! It took completely deleting th... See more

Rated 3 out of 5 stars

I bought two litter boxes. We are using one of them and that one is working out well so far. There are some parts to which soiled litter is sticking, but nothing unmanageable. I need to return the ot... See more

Rated 5 out of 5 stars

Love this litterbox! Bought a 2nd to replace a different brand. Almost no odor, and if you also use their litter, no odor even when you’re changing the bag. The litter is absolutely worth the price (a... See more

Rated 5 out of 5 stars

Its so easy to use, our cats love it too. The waste container is a nice size that it will accept using the plastic grocery bags. I suggest that the manufacture modify the area where the waste cont... See more

Rated 1 out of 5 stars

I bought this as a gift . They already have an automatic litter box and need to return it -unopened in original box but I cannot get anyone from Meowant to provide RMA or shipping info (I have email... See more

Company replied

Rated 2 out of 5 stars

So far, if my item has shipped after a week of waiting, I haven't received my shipping confirmation email. My extra stuff still says the post office waiting for it only after I had to decode again w... See more

Company replied

Rated 5 out of 5 stars

Great to be able to get a new SC02 base for $80. Our old unit never would stay connected to our network & that made the unit rather useless. This unit paired immediately. Delivery was on time & glad... See more


Company details

  1. Pet Supply Store
  2. Appliance Store
  3. Pet Groomer
  4. Pet Sitter
  5. Pet Store

About Meowant

Written by the company

Meowant Banner

Welcome to Meowant!

Smart pet products designed to make life easier for you and happier for your cats.

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Our Mission

Written by the company

MeoWant's mission has always been to make pet care easier for owners and improve our furry friends' overall well-being. The team at Meowant understands that cats and dogs are more than just pets; they are part of our families, and so the utmost care must be taken to ensure their comfort and happiness.

FREE SHIPPING & LOCAL DELIVERY

WITH EVERY PURCHASE

WITH EVERY PURCHASE
All our products are shipped from within the United States, with a delivery time of 3-5 days.

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4.1

Great

TrustScore 4 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

I like the convenience but it gets…

I like the convenience but it gets quite dirty in the screen and the sides and the flap to the bag compartment. I ordered the finer screen to see if it helps. Lots of smaller clumps remain in the litter box after it cycles. Better than having to scoop though.

11 February 2026
Rated 5 out of 5 stars

This is the best litter box we have

This is the best litter box we have. Cleaning is super easy and the app helps with knowing when to change the bag. Being able to view each cat, as we have 3, is good for monitoring their health.

10 February 2026
Rated 1 out of 5 stars

I never received my litter machine

I never received my litter machine. It was sent back and I've heard nothing from you

10 February 2026
Meowant logo

Reply from Meowant

We’re sorry to hear about your experience and understand your concern.

After checking the tracking information, the package was returned to us due to an incorrect/incomplete address and because it was not picked up within the carrier’s holding timeframe. Unfortunately, when this happens, the carrier automatically sends the parcel back to the sender.

We have reached out to you via email to help resolve this as quickly as possible. Please check your inbox (and spam/junk folder just in case) so we can confirm the correct address and arrange the next steps for you.

Thank you for your patience and understanding.

Rated 2 out of 5 stars

Not sure if this site is legit

Not sure if this site is legit. I ordered on February 5th and my item still hasn’t been shipped. I contacted customer service and did not get a response.

10 February 2026
Meowant logo

Reply from Meowant

Dear Customer, we’re sorry to hear about your concerns and would like to clarify the situation.

Please rest assured that we are a legitimate and fully operating company. We have checked your order and can confirm that it was delivered on February 10th. The tracking information and proof of delivery were sent to you via email.

It’s possible that our previous reply may have gone to your spam or junk folder, so we kindly recommend checking there as well. If you’re still unable to locate the information, please feel free to contact us again directly, and we will gladly resend the tracking details and delivery confirmation.

We are always here to help and are committed to ensuring every customer receives their order successfully.

Rated 3 out of 5 stars

Could use some improvement in designing…

Could use some improvement in designing their products such as smaller holes in the litter screen

6 February 2026
Unprompted review
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Reply from Meowant

Hello, we have a filter with a smaller pore size suitable for the SC02 litter box. You can contact our customer service team, and we will send you the link.

Rated 1 out of 5 stars

Please let us return this item

Please let us return this item. We have tried many ways to correct this happening. This unit is a constant nightmare to keep clean.

4 December 2025
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Reply from Meowant

Hi, thank you for sharing your experience. We’re sorry to hear that the product has not met your expectations.

We have already reached out to you by email and provided several usage and maintenance tips that may help improve the cleaning experience and reduce the issues you described. Many customers have found these adjustments helpful in daily use.

If you have any further questions or need additional assistance, please feel free to reply to our email so we can continue supporting you and look for the best possible solution.

Thank you for your feedback.

Rated 5 out of 5 stars

Great alternative for cats who don't like enclosed litter trays.

I really like this alternative to the enclosed robot litter systems. It is well constructed and user friendly. The waste box is well fitted and there isn't any spillage during the cleaning cycle. It's been just over 2 weeks and 2 of my 3 cats are choosing it over their other tray more times than not. My third is just stubborn and has to prove a point every time I dare introduce something new. I've reached out to Customer Service when I had questions and found them to be extremely helpful. All in all, a great experience so far.

23 January 2026
Rated 1 out of 5 stars

I didnt get the little box in

I didnt get the little box in! This is bull, I've emailed yall already.

9 February 2026
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Reply from Meowant

Hi, thank you for your feedback. We’d like to clarify this situation.

The litter box was shipped separately due to weight restrictions. Shipping them together would exceed the carrier’s weight limit. This is standard practice to ensure safe delivery.

The tracking number for the litter box has already been sent to you by email, and according to the shipping status, it is currently in transit and should arrive very soon.

We apologize for any confusion this may have caused and appreciate your patience. If you have any further questions, please feel free to contact us directly—we’re happy to help.

Rated 1 out of 5 stars

The Box Leaks

The box leaks and doesn’t provide enough room for my cats to use the box. Because there isn’t enough room they pee on the side which drips down into the machine and through the cracks to the other side and onto the floor. The interior gets really messy and is fairly challenging to properly clean. The fragrance block only lasted about a week before it shriveled up and stopped smelling good. I feel like my house smells like cat pee all the time now versus just normal litter boxes. Additionally, it never weighs my cats consistently. I enjoy not scooping the little box anymore and having more space with only one box not two… but, at what cost?

2 December 2025
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Reply from Meowant

Hi, thank you for taking the time to share such detailed feedback. We’re truly sorry to hear about the issues you’ve experienced.

We have already contacted you by email to better understand the specific situation you described, including the leakage, space concerns, odor control, and weight detection inconsistency. These details are important for us to properly assess the issue and determine the most appropriate solution.

Please rest assured that we are currently reviewing the information and will continue working with you directly via email to address your concerns as thoroughly as possible.

Thank you again for your feedback and for giving us the opportunity to follow up.

Rated 1 out of 5 stars

Make sure you read before you buy

I didn't realize it needed a specific type of litter to work. It dumped the whole litter into the bin and spilled everywhere. Requesting a refund.

8 February 2026
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Reply from Meowant

Thank you for your feedback, and we’re sorry for the inconvenience you experienced.

The litter box does not require a specific brand or type of litter. Our unique filter openings are designed to work with a wide range of clumping litters, including tofu litter, bentonite litter, and mixed types. For best performance, we simply recommend using litter with particle sizes no larger than 0.59 inches, along with good water absorption and fast clumping.

If the litter used does not meet these general guidelines, it may cause abnormal dumping or spillage. Our support team would be happy to help review your situation and assist with a solution. Please feel free to contact us directly.

Rated 1 out of 5 stars

Customer service is horrible

Customer service is horrible, I have a broken litter box they don't want to replace, I've done all the trouble shooting sent all the pics they asked for and nothing

20 January 2026
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Reply from Meowant

We’re sorry to hear that you feel this way, and we understand how frustrating this situation can be. To clarify, we have not refused to help or replace the unit.

After reviewing the photos you provided, we explained via email that a short video showing the issue is required so we can properly verify the problem and arrange a replacement. This step helps us ensure we resolve the issue correctly and as quickly as possible.

We’re still happy to assist and move forward as soon as we receive the requested video. Please feel free to reply to our email, and we’ll take care of the rest.

Rated 1 out of 5 stars

I returned my unopened box and FedEx…

I returned my unopened box and FedEx tracking says it was delivered Tuesday. I've emailed you three times to get my refund update and haven't received a response.
There's no phone # to call. when will I receive refund?

6 February 2026
Unprompted review
Meowant logo

Reply from Meowant

We’re sorry for the frustration and appreciate you bringing this to our attention. We’ve responded to you and are currently checking with our warehouse to confirm receipt of the returned package.

Once the return is confirmed as received, we’ll process your refund right away and keep you updated by email. Thank you for your patience, and we apologize for the delay in communication.

Rated 5 out of 5 stars

Delivery was very speedy

Delivery was very speedy. Easy set up.
I had a Liter Robot for 4 years I had to finally retire. I am not missing it at all! Price point was also a big factor in my decision. I have two kitties. One of them is 19# and I am not sure if he is struggling with the adjustment to a new set up or it maybe too small for him. Make sure you get the right set up. Automatic liter box is SOooo worth the investment. Very very happy with this brand.

2 February 2026

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