Update After I posted this review, I was told multiple invoices were processed and checks are on the way. I still have not received any checks . Ill update again when I get payments Up... See more
Company replied

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Replied to 62% of negative reviews
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Easy to apply and get approved and excellent pet insurance benefit

Reply from Nibbles
Great credit card with excellent communication and quick response offering insurance coverage for you fur baby!

Reply from Nibbles
I have had zero communication with company since starting. At first there was always no one to answer the phone. Now turned in a claim in November and still nothing paid called to get an answer three weeks ago and still nothing when they said it was being moved to priority. As far as I’m concerned I’m looking elsewhere! This company is a rip off. I’ve had other pet insurance that was good. This company certainly is not!

Reply from Nibbles
I submitted a claim over a month ago (12/22), and still have not received reimbursement that I rightfully deserve and paid for. My dog required a very expensive, unexpected surgery, in December.
I paid for upgraded coverage, not just the free insurance. I took a chance on a new company, in efforts to protect my new puppy, and they keep going back and forth with needing more documents. I do not have anything else to give them, and I do not understand why they cannot process my claim. I am beginning to feel like I made a mistake. My payment to the Nibbles Credit card for my dog's surgery is due soon and I still haven't gotten any news about getting reimbursed. They have been very difficult to work with. I will keep this review updated if I hear anything back about my claim. Yes, the application process is easy like many others have mentioned, but that's just about it.

Reply from Nibbles
Easy application. Quick approval. Attentive and responsive customer service
No credit check with all my pets needs.
I submitted a claim 6 days ago and I haven't received any response or updates on the statuis of the claim. I was used to Healthy Paws insurance which woul dprocess and reimburse claimns within a few days of filing.

Reply from Nibbles
The application process was quick and easy. We’ll have to see how the benefits of the card stack up. It is a great idea!
Once deductible was met, all claims have been denied, including claims for items that were previously approved. No response to emails for multiple weeks, no answer on their phone number. Claim unrelated vet visits from months prior constitute pre-existing conditions. If you don't have previous vet visits, will claim medical record is not properly verified. Claims processed through Odie which is the lowest rated pet insurance company based on all available reviews. Do not trust this company.
It was very easy to sign up and to get free pet insurance is a bonus.
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