Nicola Ross Reviews 3,002

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the garments match the descriptions and pictures accurately displayed on the website. Consumers appreciate the excellent value for money and the beautiful designs, with many receiving compliments when wearing the items. People highlight the efficiency and speed of the delivery service, often receiving their orders within a few days or even the next day. The ordering process is described as easy and the website is user-friendly. The customer service is also highly regarded, with reviewers mentioning the attentiveness and helpfulness of the staff.

Based on these reviews

Rated 5 out of 5 stars

I found the Nicola Ross website very clear and uncomplicated. I bought 4 different coloured, one size Kate + Pippa short sleeve woollen tops with 2 pockets bottom front. The tops can be dressed up or... See more

Company replied

Rated 5 out of 5 stars

A super customer experience. I purchased the Verona knit sweater in beige. I had previously purchased one in green and I received so many compliments that I decided to buy another. The sweater is... See more

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Rated 5 out of 5 stars

Warm welcome, prompt attention, a lovely variety of dresses to try and wonderful support from Sandra. Attention one to one was super and unhurried and Sandra helped me find my perfect dress for my son... See more

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Rated 5 out of 5 stars

The beautiful taffeta skirt was ordered just after 12 midnight yesterday & it arrived today! The Nicola Ross webpage is easy to navigate. Also, every element of the garment is described in detail. I a... See more

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Rated 5 out of 5 stars

Products delivered very quickly. Fabulous quality absolutely delighted with dress very flattering and like in the pictures. I had to return items as one dress the colour didn't suit. The returns proce... See more

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Rated 5 out of 5 stars

This is a wonderful and well run Irish company. The clothing is good quality, excellent value for money and the deliveries are amazingly quick at arriving on your doorstep. I have ordered items that h... See more

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Rated 5 out of 5 stars

There was no delay sending the product and it included a return guidance form which was easy to follow . You only have 14 days to return your product which is very short timeframe and if it’s not fold... See more

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Rated 5 out of 5 stars

Always top quality garments from Nicola Ross. All items packaged with care, returns label included (&not required but this small gesture really saves time should you need to make a return), and the cl... See more

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Rated 5 out of 5 stars

Always find Nicola Ross excellent to deal with. Recently I placed 2 orders separately which resulted in having 2 postal charges. E-mailed N.R. Asked if possible to combine the 2 orders which th... See more

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Rated 5 out of 5 stars

Absolutely amazing experience Vanessa was incredible she put us at total ease. She helped us choose a trendy youthful Mother of the Bride outfit. I would highly recommend this boutique for both the be... See more

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Rated 5 out of 5 stars

Bought 2 tops that you advised on your Facebook page, spur of the moment purchase. Absolutely delighted when they arrived 2 days later. Colour, size, style, materials true to your page. Both have... See more

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Rated 5 out of 5 stars

I found Nicola Ross to be so professional, looking after their customers needs so well. I’ve bought two garments from them and I’ve been extremely delighted with them . My black top with pearls ar... See more

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Rated 5 out of 5 stars

I just love Nicola Ross. Quality all the way! I ordered the Kate & Pippa Verona Knit Jumper In Forest Green and the Kate & Pippa Fern Cardigan & Shawl In Off-White. Both garments are beautiful, f... See more

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Rated 5 out of 5 stars

I’m most impressed with your excellent delivery service 😊 barely 24 hours from order to delivery. I absolutely love your Kate & Pippa range of Milano knit jumpers and especially the Ice pink receive... See more

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Rated 5 out of 5 stars

Prompt service . The item did not match colour on screen.on screen it seemed to be a deeper shade of pink and I expected the fabric to be softer to the touch ldid however like the style of the cardiga... See more

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Rated 2 out of 5 stars

Disappointing descriptions, one item bought didn't look like on the website. The other item, the sizing was off, and not much difference between the sizes. Returns were very slow as well.

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Rated 5 out of 5 stars

I’m always delighted with my purchases from Nicola Ross. They are exactly what They describe on the website and the delivery is always prompt !! This is a big plus for me as sometimes I shop last mi... See more

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Rated 5 out of 5 stars

I bought LIL JEN VALERIA BELTED COAT IN BLACK , lovely deep black colour , elegant coat , true to size , I’m tall 172 and slim and it looks great on me , good coat length, The only thing is, the... See more

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Rated 5 out of 5 stars

Clothes are fabulous. Only negative comment is i ordered & payed for a top in my size & a specific colour, to be emailed due to a warehouse error that the to wasn't in stock, had to order the top in... See more

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Rated 5 out of 5 stars

Fantastic service - great range of products, great price points, very helpful information re sizing etc. Once order was placed - I had them delivered to my door two days later. Highly recommended ****... See more

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Rated 4 out of 5 stars

Bough Victoria maxi red dress. As advertised. Material very light so more suited to summer. Delivery on time . Packaged very well. Happy with purchase .Dress will need ironing if travelling .Cre... See more

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Rated 5 out of 5 stars

This is the third time I have purchased online from this shop (I’ve never actually been in the shop as don’t live nearby). All three times I have experienced fast and efficient delivery! The products... See more

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Rated 5 out of 5 stars

First time to shop with Nicola Ross. Bought two items online and both arrived extremely quick. Unfortunately one of the items was the wrong size but after a very friendly and helpful phone call all wa... See more

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Rated 5 out of 5 stars

Order was delivered within 2 days which is always a bonus. Unfortunately the dress I bought just didn't suit me, so it had to be returned. I have bought from Nicola Ross on a couple of occasions a... See more

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Rated 5 out of 5 stars

I am consistently impressed with Nicola Ross. I find their range of pictures and videos very helpful. They provide a clear and accurate view of the stock. Every item I've received has been exactly as... See more

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Rated 5 out of 5 stars

I was a return customer due to previous good experience here. I am an online customer. I phoned with an enquiry and found the staff most helpful & courteous. Delivery was very efficient. My purchases... See more

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Rated 5 out of 5 stars

I bought a Kate and Pippa Lulu trousers in black last year, which has to be the most comfortable I have ever worn!! Ordered a navy pair from Nicola Ross recently. When they arrived, they were too smal... See more

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Rated 5 out of 5 stars

I bought 2 items from Nicola Ross, both presented very well and delivered super fast. Both items were perfect as described on their very easy to use website. I will definitely be purchasing again and... See more

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Rated 4 out of 5 stars

Two lovely dresses on sale took a while to arrive but I guess it’s busy time. However one of the dresses was exceptionally wrinkled, I expect to have to iron online purchases but this needed several g... See more

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Rated 5 out of 5 stars

Ordered on line not something I normally do I was kept updated on order and it arrived by DPL date and time advised Goods in perfect condition and as I ordered

Company replied

Rated 5 out of 5 stars

recently purchased an item from nicola moss , garment arrived promptly , well presented and was of good quality but unfortunately didn't fit in the sleeves I retuned the garment and was impressed... See more

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Rated 5 out of 5 stars

Fast, customer-friendly, efficient service. It rarely happens that I would need to return an item as they are accurately described and displayed. In the event of a return being necessary, there is no... See more

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Rated 5 out of 5 stars

Ordered a dress from Nicola Ross and found the website and ordering process excellent. Delivery was very timely and packaging was great. Dress in perfect condition! Thank you🌸

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Rated 5 out of 5 stars

Fast and efficient service from Ni ola Ross. But unfortunately I wasn't quite happy with quality of the Kate and Pippa cardigan I purchased, even though it fitted well the finished product had a f... See more

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Rated 4 out of 5 stars

Ordered a dress from Nichola Ross. Website very easy to navigate and order was received very quick indeed. Unfortunately, dress did not suit me and I had to return. Refund was received sooner than exp... See more

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Rated 5 out of 5 stars

Superb customer service from Nicola Ross - had a little problem with an item purchased & the efficiency with which it was dealt with has to be commended. Delivery of the items was the following day wi... See more

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Rated 5 out of 5 stars

Great service Your service is excellent. My order arrived promptly, the same the previous time. Both items, white jacket and sparkly black jacket are good quality and fit perfectly. I love your F... See more

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Rated 5 out of 5 stars

What a beautiful virtual shop, what you see is what you get. Purchased two beautiful dresses online, so efficient such fast delivery. Nicola Ross has put my faith back in online shopping. Thank you No... See more

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Rated 4 out of 5 stars

Ordered knitted dress. Unfortunately had to return as did not like how it fitted, no lining so did not hang well. Return cost £18 as we do not have a DPD drop off point. For that reason I would be... See more

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Rated 1 out of 5 stars

Got a delivery of a dress last Wednesday , paid full price and it was reduced on Friday. I reached out to out to the shop and asked if they could refund me the difference, but they said no . Most c... See more

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Rated 5 out of 5 stars

Speedy delivery of champagne coloured Kate and Pippa top which works very well with a Gardeur multicoloured skirt which I've had for a couple of years. It arrived on time for a birthday occasion. Than... See more

Company replied


Company details

  1. #7 of 19 best companies in Women's Clothing Store
  2. #7 of 24 best companies in Clothing Store
  3. #4 of 14 best companies in Fashion Accessories Store

About Nicola Ross

Written by the company

Nicola Ross Boutique is an Irish family owned business, established in Naas Co Kildare in 1990.

Nicola Ross brings you the best of designer collections and independent brands from around the world.We stock a large range of Mother of the Bride & Groom Outfits, Occasion wear for special Occasions and Weddings and casual wear. Our team of experienced buyers strive to bring our customers quality products. We stock leading European Labels, including Kate & Pippa, Joseph Ribkoff, Fee G,Linea Raffaelli, Carla Ruiz, Ispirato, Veni Infantino, Lizabella, Sonia Pena to name a few.

Visit our website www.nicolaross.ie

We offer Free Delivery on orders over €69 in Ireland.

We also offer FREE Click & Collect service.

New Arrivals
Brands
Outlet
Follow us on:
Instagram: @nicolarossnaas
Facebook: @nicolarossboutique
Tiktok: @nicolarossboutique

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I bought a blue taffeta shirt

I bought a blue taffeta shirt. It is really nice and well made.

4 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Patricia

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Trustworthy store

I bought a gorgeous dress. Unfortunately it didn't fit so I had to return it. A few days later my account was refunded. This was a seamless transaction. I look forward to purchasing from this store again. They are genuine and honest.

4 February 2026
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Reply from Nicola Ross

Hi Catherine

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Delighted with the cardigan I bought

Delighted with the cardigan I bought. As always staff very friendly

28 January 2026
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Reply from Nicola Ross

Hi Edel

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Prompt

Prompt
No hassle returns

3 February 2026
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Reply from Nicola Ross

Hi Sarah

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

A great experience

A great experience, my.order.was delivered very fast and lovely packaging, I was more that satisfied. Thank you so very much.

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Mary

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Ordered on line not something I…

Ordered on line not something I normally do I was kept updated on order and it arrived by DPL date and time advised
Goods in perfect condition and as I ordered

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Helen

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

I Got a Gorgeous top

I Got a Gorgeous top, delighted with it, fast delivery

3 February 2026
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Reply from Nicola Ross

Hi Theresa

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Received my order quickly & pleased…

Received my order quickly & pleased with my purchase

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Maureen

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Order arrived quickly and product…

Order arrived quickly and product matched description also size was accurate

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Agnes

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Excellent communication from order to…

Excellent communication from order to delivery. Will get great use out of the clothes. Thank you.

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Helen

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Ordered a dress from Nicola Ross…

Ordered a dress from Nicola Ross and found the website and ordering process excellent. Delivery was very timely and packaging was great. Dress in perfect condition! Thank you🌸

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Mary

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 4 out of 5 stars

Prompt shipment.

The service was quick, item shipped next day. Received the day after. The item itself was reduced. A little disappointed with the cut of item , hemline was uneven, if had paid full price I would not be happy.

27 January 2026
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Reply from Nicola Ross

Hi Mairead

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Kate and Pippa Hannah Dress

I was very pleased with my order. The dress was a perfect fit, perfect length, neat at the waist and perfect for the occasion.

3 February 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Sheila

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars
Nicola Ross logo

Reply from Nicola Ross

Hi Margot

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 4 out of 5 stars

Sizing and good images of the clothing

I loved the style of The Hannah Dress
The Block colours.
Prompt Delivery.

26 January 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Marie

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Highly recommend

Online experience very user friendly…dress quality and value excellent…had one issue and customer service was excellent…staff very friendly and professional…will definitely shop here again and have already recommended this store to many friends

4 February 2026
Unprompted review
Nicola Ross logo

Reply from Nicola Ross

Hi Una

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Great service

Great service. Dress was true to size and description. Delighted with my purchase. Would highly recommend Nicola Ross

26 January 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Patrick

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Easy to order

Easy to order
Quick and efficient delivery

26 January 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Maureen

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

Rated 5 out of 5 stars

Love the style

Love the style. Good quality and supporting Irish businesses. Great to deal with.

26 January 2026
Nicola Ross logo

Reply from Nicola Ross

Hi Collette

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and your support. It means a lot to us that you chose to shop with us, and we're delighted to hear that you had a positive experience.

Your satisfaction is our top priority, and we’re thrilled to know we’ve met your expectations. If you have any further feedback or if there's anything more we can do for you, please don’t hesitate to reach out.

Thank you once again for your custom and for being a valued part of our community.

Regards
Nicola Ross

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