Nimble Activewear Reviews 194

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's activewear for its exceptional comfort, stylish design, and high quality. Consumers highlight that the products maintain their quality over time, making them a worthwhile investment. People also appreciate the clothing's versatility, noting its suitability for both active pursuits and everyday wear. The company's customer service and staff receive outstanding feedback. Reviewers consistently mention the team's promptness, friendliness, and helpfulness in resolving queries and addressing concerns. Consumers specifically appreciate the personalized attention and the feeling of being valued as a customer. The team's efficiency and dedication to finding solutions are also frequently praised.

Based on these reviews

Rated 5 out of 5 stars

I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specifi... See more

Company replied

Rated 5 out of 5 stars

The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience.... See more

Company replied

Rated 5 out of 5 stars

I returned an item for exchange, and there was a small issue processing the return. The Nimble staff were on to it straight away however, and I cannot fault their efficient, polite and friendly corres... See more

Rated 5 out of 5 stars

Love nimble activewear, very comfy clothing whilst also very stylish. The customer service is exceptional. I had been holding out on re-stock of an item and missed out when it came back into stock. I... See more

Rated 1 out of 5 stars

If I could put no stars I would I spent $100 on a runsie and needed the next size up They informed me that the item was a sale price at $100and no I couldn’t swap to next size up $100 down the... See more

Company replied

Rated 5 out of 5 stars

Great customer service when I emailed to ask about the right size for me. I sent my measurements, and Caroline's response was really warm, friendly, knowledgeable and helpful. When I had a couple of o... See more

Company replied

Rated 5 out of 5 stars

Dealing with customer service team was such a refreshing experience. the team were kind, helpful and genuinely focused on finding a solution. It was really nice to talk to a real person who took the t... See more

Company replied

Rated 5 out of 5 stars

I made an online enquiry regarding the Me Time Pant and Zip through and size. The response was immediate and very helpful. Their returns policy is attractive too, free returns if purchased in Australi... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the travel pant, bomber and on the move set I ordered. The quality of all the clothing is outstanding! I travelled with a toddler for over 23 hours in the travel pant, it was so comfor... See more

Company replied

Rated 5 out of 5 stars

Beautiful products made by people who really care about their customers. I am a first time customer. The item I received was slightly big, not only did they help arrange the return for me, they also h... See more

Company replied

Rated 5 out of 5 stars

Just received my latest purchase. EVERYDAY LONG CARDIGAN - LIGHT GREY / XS I absolutely love it. It fits so well and superb quality. Will be wearing it everyday during winter. Arrived quickly too

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Rated 5 out of 5 stars

If only all purchasing experiences could be backed up with the quality of service provided by Nimble. So refreshing, coupled with quality products, you couldn’t ask for more.

Company replied

Rated 5 out of 5 stars

I had such a great experience with one of your customer service reps called Caroline. She was so lovely and helped me process a couple returns as I got the sizing wrong. When I went to purchase a diff... See more

Company replied

Rated 5 out of 5 stars

Fabulous customer service! Had to exchange a product for a smaller size that was out of stock. Timely responses and clear instructions. Will be recommending this brand.

Company replied

Rated 5 out of 5 stars

Everything I have purchased has been exactly as they say it is - love each and every piece I’ve bought. The delivery is amazing from Australia to New Zealand ( it arrives before some of my NZ orders).... See more

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Rated 5 out of 5 stars

Extremely quick on response for emails - and kindly extended my new customer discount which had expired! Can’t wait to receive my new activewear. Thanks!

Company replied

Rated 5 out of 5 stars

Nimble Activewear is the most comfortable clothing I have ever worn. My friend gave me a pair to borrow and I just loved them so much I had to get a pair for myself. I highly recommend this... See more

Rated 5 out of 5 stars

such great customer service from Caroline, she was awesome, so helpful. cant wait to get my new leisure set and wear it everywhere!

Rated 5 out of 5 stars

I cannot fault the friendly and helpful customer service from Nimble. My return went smoothly even though I’d omitted to send one of the forms! Thanks so much .. live your products and your custome... See more

Company replied

Rated 5 out of 5 stars

Absolutely wonderful customer service, Caroline made the process of change of size very simple and was super quick! Plus i LOVE the products, officially a nimble convert!

Company replied

Rated 5 out of 5 stars

Customer service were extremely accommodating and helpful! They went above and beyond to assist me, and nothing was ever too much trouble. 10/10

Company replied

Rated 5 out of 5 stars

Have been a long-time purchaser of Nimble’s products for their high-quality, style and comfort but I recently had an issue with one of my orders and they were super responsive and helpful with it!

Company replied

Rated 5 out of 5 stars

Emailed the team asking if they were going to be restocking a certain sale product. A few days later they confirmed they had found one in the size I was after and provided me a link to purchase! How g... See more

Company replied

Rated 5 out of 5 stars

I had some issues with sizing and the customer service team were incredibly helpful. The leggings are great quality and super comfortable to wear.

Company replied

Rated 5 out of 5 stars

Jana from the customer service team went above and beyond to help me with an item query. So lovely and helpful!

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Rated 5 out of 5 stars

Caroline was incredibly helpful and went above and beyond to assist me!

Rated 5 out of 5 stars

Jana was exceptional.. Professional, polite , prompt ,very efficient and probably hands down the best customer service I have ever received..100 % faultless.

Company replied

Rated 5 out of 5 stars

Excellent customer service, rep replied to my questions very promptly and helped resolved my issue

Rated 5 out of 5 stars

Customer Service was excellent. Quick response. Answered my question perfectly. Friendly!

Company replied


Company details

  1. Activewear Store
  2. Clothing Store

Information provided by various external sources

Shop activewear, gym workout clothing & yoga pants online by Nimble Activewear, designed in Bondi Beach, Sydney, Australia. We make truly functional products, beautifully engineered for everyday style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic customer service!

Dealing with customer service team was such a refreshing experience. the team were kind, helpful and genuinely focused on finding a solution. It was really nice to talk to a real person who took the time to work through the issue with me.

19 January 2026
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thank you so much for taking the time to share this Bridget! We’re so happy our team could help. We’re always here if you need anything else. Jana x

Rated 5 out of 5 stars

Dream customer service experience

Great customer service when I emailed to ask about the right size for me. I sent my measurements, and Caroline's response was really warm, friendly, knowledgeable and helpful. When I had a couple of other questions, she emailed me back promptly then too. This was the kind of real, human customer service I always hope for. Five stars, Nimble!

14 January 2026
Unprompted review
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Reply from Nimble Activewear

Oh my gosh, this made our day Louise - thank you so much for taking the time to share it! Caroline will be absolutely chuffed to hear your shout-out. We’re big believers in real humans, real answers, and actually being helpful (wild, we know!), so it means a lot to know that came through for you. So glad you found the right fit and felt looked after along the way. Thanks again for the five stars and the love - we appreciate you! Jana

Rated 5 out of 5 stars

Great clothes and staff

The staff in store and support staff have been very helpful with returns and clothing recommendations. They also helped me ensure I picked the right sizing.

4 January 2026
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thanks so much for the love Kate! We’re thrilled to hear our team could help you nail the right size and make returns easy - that’s what we’re all about. Really appreciate you taking the time to share, and we hope you’re loving your Nimble pieces! Jana x

Rated 5 out of 5 stars

Fabulous customer service!

Fabulous customer service!
Had to exchange a product for a smaller size that was out of stock. Timely responses and clear instructions. Will be recommending this brand.

23 December 2025
Unprompted review
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Reply from Nimble Activewear

Thank you so much for taking the time to share this, it truly means a lot to us. We’re so glad we could help make the exchange process easy for you, even with stock being limited. Thanks again for the love and for recommending us, we really appreciate it. Caroline

Rated 1 out of 5 stars

If I could put no stars I would

If I could put no stars I would
I spent $100 on a runsie and needed the next size up
They informed me that the item was a sale price at $100and no I couldn’t swap to next size up
$100 down the drain!
I will never buy from again or recommend to anyone!
Money grabbers!!

12 December 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Hi Cherylee, We’re really sorry to hear how disappointed you feel and appreciate you taking the time to share your experience.

We’re a small, independent team and always aim to be as transparent as possible. This item was marked as final sale at the time of purchase, with final sale items not eligible for returns or exchanges unless faulty, which is clearly noted on the product page and in our Returns Policy.

That said, we never want a customer to feel let down. We have since reached out to you directly via email to see if we can find a way to resolve this for you and help move things forward.

Thank you again for your feedback. It’s genuinely taken on board as we continue to improve how we support our customers.

The Nimble Activewear Team 💛

Rated 5 out of 5 stars

Nimble Activewear’s Caroline is the MVP of Customer Service!

I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specific sizing queries, or shipping tweaks etc. her help is always so friendly, detailed and prompt! She’s a star! Fantastic customer service and long lasting products, keep me coming back for more 😊

11 November 2025
Unprompted review
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Reply from Nimble Activewear

Aw, shucks! You're making me blush! Thank you so much for your kind words Clare! Caroline

Rated 5 out of 5 stars

Have been a long-time purchaser of…

Have been a long-time purchaser of Nimble’s products for their high-quality, style and comfort but I recently had an issue with one of my orders and they were super responsive and helpful with it!

11 November 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thank you so much for the love Adriana!

Rated 5 out of 5 stars

Helpful and Five Star Service

At the time of making my first on-line purchase I forgot to enter my discount code I had received so I contacted Nimble to advise. They replied promptly kindly advising they had refunded the discount straight away onto my credit card. Courteous, helpful and five star service!

3 November 2025
Unprompted review
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Reply from Nimble Activewear

We're so happy we could help Cath! x

Rated 5 out of 5 stars

I made an inquiry

I made an inquiry, they were very helpful, it was answered and it was resolved quickly.

14 October 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

So glad we could help Maria!

Rated 5 out of 5 stars

Nimble Activewear is the most…

Nimble Activewear is the most comfortable clothing I have ever worn.

My friend gave me a pair to borrow and I just loved them so much I had to get a pair for myself. I highly recommend this brand.

The support team were also so kind and swift to respond when I needed help in regard to my purchase.

Warm regards,

Kea 🙂

7 October 2025
Unprompted review
Rated 5 out of 5 stars

I returned an item for exchange

I returned an item for exchange, and there was a small issue processing the return. The Nimble staff were on to it straight away however, and I cannot fault their efficient, polite and friendly correspondence. The Nimble team went out of their way to ensure my issue was dealt with promptly and respectfully. In addition, I am so impressed with their beautiful, high quality pieces, one of which I bought a few years ago and is still on high rotation. Thank you Nimble, you are doing yourselves proud 🙌

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality!

Absolutely love the travel pant, bomber and on the move set I ordered. The quality of all the clothing is outstanding! I travelled with a toddler for over 23 hours in the travel pant, it was so comfortable, it didn’t crease and I could wipe off any food marks. My order arrived in NZ the next day after ordering it. Fantastic customer service.

17 September 2025
Unprompted review
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Reply from Nimble Activewear

Wow, thank you so much for sharing this Yuvania! We’re thrilled to hear your Travel Pant went the distance (literally!) It makes us so happy knowing the pieces held up beautifully and arrived so quickly for you in NZ. We really appreciate your kind words - it means the world to us! Jana x

Rated 5 out of 5 stars

If only all purchasing experiences…

If only all purchasing experiences could be backed up with the quality of service provided by Nimble. So refreshing, coupled with quality products, you couldn’t ask for more.

28 July 2025
Unprompted review
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Reply from Nimble Activewear

Thank you so much Irene! We're so incredibly happy we could help! x

Rated 5 out of 5 stars

Beautiful products and brilliant customer service

Beautiful products made by people who really care about their customers. I am a first time customer. The item I received was slightly big, not only did they help arrange the return for me, they also honoured my first time customer discount for the second order. I didnt need to ask, they looked after everything on their side. Brilliant service. Well done Nimble.

18 July 2025
Unprompted review
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Reply from Nimble Activewear

Thank you so much for your kind words! 💛 We're absolutely thrilled to hear you had a great first experience with us. Our team is all about making things easy and thoughtful, so it means the world to know you felt looked after. We can’t wait to welcome you back again soon! Caroline

Rated 5 out of 5 stars

Excellent customer service

I had some issues with sizing and the customer service team were incredibly helpful. The leggings are great quality and super comfortable to wear.

9 July 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thank you so much for your lovely feedback Kate! We're so glad our team could help get the sizing sorted and even happier to hear you're loving your leggings. Comfort and quality are what we’re all about! Jana xx

Rated 5 out of 5 stars

The Nimble team have gone above &…

The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience. I have felt like a valued customer at all times. I will continue to support their company & recommend their products & service.

3 July 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thank you so much for your kind words 💛 It means the world to our team to know that we’ve made a positive impact! We’re so grateful for your support and can’t wait to help you again next time. Caroline

Rated 5 out of 5 stars

I cannot fault the friendly and helpful…

I cannot fault the friendly and helpful customer service from Nimble. My return went smoothly even though I’d omitted to send one of the forms!
Thanks so much .. live your products and your customer service!
Susan

12 June 2025
Unprompted review
Nimble Activewear logo

Reply from Nimble Activewear

Thanks so much Susan! So glad we could help! Caroline

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