I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specifi... See more
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Shop activewear, gym workout clothing & yoga pants online by Nimble Activewear, designed in Bondi Beach, Sydney, Australia. We make truly functional products, beautifully engineered for everyday style.
1/49 Hall St, 2026, Bondi Beach, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Caroline was incredibly helpful and went above and beyond to assist me!
Dealing with customer service team was such a refreshing experience. the team were kind, helpful and genuinely focused on finding a solution. It was really nice to talk to a real person who took the time to work through the issue with me.

Reply from Nimble Activewear
Great customer service when I emailed to ask about the right size for me. I sent my measurements, and Caroline's response was really warm, friendly, knowledgeable and helpful. When I had a couple of other questions, she emailed me back promptly then too. This was the kind of real, human customer service I always hope for. Five stars, Nimble!

Reply from Nimble Activewear
The staff in store and support staff have been very helpful with returns and clothing recommendations. They also helped me ensure I picked the right sizing.

Reply from Nimble Activewear
Fabulous customer service!
Had to exchange a product for a smaller size that was out of stock. Timely responses and clear instructions. Will be recommending this brand.

Reply from Nimble Activewear
If I could put no stars I would
I spent $100 on a runsie and needed the next size up
They informed me that the item was a sale price at $100and no I couldn’t swap to next size up
$100 down the drain!
I will never buy from again or recommend to anyone!
Money grabbers!!

Reply from Nimble Activewear
I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specific sizing queries, or shipping tweaks etc. her help is always so friendly, detailed and prompt! She’s a star! Fantastic customer service and long lasting products, keep me coming back for more 😊

Reply from Nimble Activewear
Have been a long-time purchaser of Nimble’s products for their high-quality, style and comfort but I recently had an issue with one of my orders and they were super responsive and helpful with it!

Reply from Nimble Activewear
At the time of making my first on-line purchase I forgot to enter my discount code I had received so I contacted Nimble to advise. They replied promptly kindly advising they had refunded the discount straight away onto my credit card. Courteous, helpful and five star service!

Reply from Nimble Activewear
Excellent customer service, rep replied to my questions very promptly and helped resolved my issue
I made an inquiry, they were very helpful, it was answered and it was resolved quickly.

Reply from Nimble Activewear
Nimble Activewear is the most comfortable clothing I have ever worn.
My friend gave me a pair to borrow and I just loved them so much I had to get a pair for myself. I highly recommend this brand.
The support team were also so kind and swift to respond when I needed help in regard to my purchase.
Warm regards,
Kea 🙂
I returned an item for exchange, and there was a small issue processing the return. The Nimble staff were on to it straight away however, and I cannot fault their efficient, polite and friendly correspondence. The Nimble team went out of their way to ensure my issue was dealt with promptly and respectfully. In addition, I am so impressed with their beautiful, high quality pieces, one of which I bought a few years ago and is still on high rotation. Thank you Nimble, you are doing yourselves proud 🙌
Absolutely love the travel pant, bomber and on the move set I ordered. The quality of all the clothing is outstanding! I travelled with a toddler for over 23 hours in the travel pant, it was so comfortable, it didn’t crease and I could wipe off any food marks. My order arrived in NZ the next day after ordering it. Fantastic customer service.

Reply from Nimble Activewear
such great customer service from Caroline, she was awesome, so helpful. cant wait to get my new leisure set and wear it everywhere!
If only all purchasing experiences could be backed up with the quality of service provided by Nimble. So refreshing, coupled with quality products, you couldn’t ask for more.

Reply from Nimble Activewear
Beautiful products made by people who really care about their customers. I am a first time customer. The item I received was slightly big, not only did they help arrange the return for me, they also honoured my first time customer discount for the second order. I didnt need to ask, they looked after everything on their side. Brilliant service. Well done Nimble.

Reply from Nimble Activewear
I had some issues with sizing and the customer service team were incredibly helpful. The leggings are great quality and super comfortable to wear.

Reply from Nimble Activewear
The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience. I have felt like a valued customer at all times. I will continue to support their company & recommend their products & service.

Reply from Nimble Activewear
I cannot fault the friendly and helpful customer service from Nimble. My return went smoothly even though I’d omitted to send one of the forms!
Thanks so much .. live your products and your customer service!
Susan

Reply from Nimble Activewear
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