PAIRFECT.UK Reviews 73

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond to meet their needs. Consumers appreciate the personal touch, noting that the team is always willing to assist and provide guidance. People highlight the positive and welcoming atmosphere in the shop, making their shopping experience enjoyable. The business excels in sourcing hard-to-find items, with reviewers expressing satisfaction in the speed and reliability of the delivery service. Customers are delighted with the quality and authenticity of the products, particularly trainers and clothing. Consumers also appreciate the company's ability to keep them informed about new releases and trends.

Based on these reviews

Rated 5 out of 5 stars

Absolutely outstanding customer service! The lads go above and beyond every time to make sure you’re sorted with whatever you need. Nothing is ever too much trouble, and the delivery is always spot on... See more

Rated 5 out of 5 stars

Always a great experience shopping with Pairfect! Ordered the night before and had the item in hand the next morning ,Jack and Ben handle every order with the highest standards👌 Great to see... See more

Rated 5 out of 5 stars

You couldn’t ask for more helpful staff or visit was amazing 🤩 5 stars to both Jack and Ben . Ben actually delivered my trainers for my sons birthday as he took unwell and i couldn’t make it to the s... See more

Rated 5 out of 5 stars

We have previously ordered a pair of trainers via the braehead pop up store which that experience alone prompted us to return we contacted via Instagram and was helped with no issues customer servi... See more

Rated 5 out of 5 stars

Unbelievable service since using pairfect i mostly do all my shopping through these lads the service they give is amazing and the speed they get the items to me. nothing is ever to much trouble for th... See more

Rated 5 out of 5 stars

Purchased p6000 cool grey, fast delivery no hassle. Great ssrvice. Even a hand written card thanking me for shopping with them. Will definitely be returning.

Rated 5 out of 5 stars

These guys have provided a spot on service again and again for me when ordering trainers , they have even gone out there way to source trainers for me from America and arrived in no time ! Absolutely... See more

Rated 5 out of 5 stars

Boys are brand new, very knowledgeable, can sort you out straight away with what your after & very rarely when not they source it for you, have a lot of time for them & plan to shop with them for as l... See more

Rated 5 out of 5 stars

Myself and my son have been shopping with the boys for over three years now and honestly wouldn’t use anybody else now. Not only is the service world class , but they stock the most unique items and t... See more

Rated 5 out of 5 stars

Bought multiple trainers from the guys at Pairfect & they never disappoint. Fast delivery on all orders everytime, the guys are smashing it out the park. Will continue to purchase in future & recom... See more

Rated 5 out of 5 stars

Bought a Supreme box logo hoodie and could not be happier. The lads were excellent, hoodie was sourced in a day and they were a pleasure to deal with. Will definitely be back in the future.

Rated 5 out of 5 stars

Great experience. Son found trainers we couldn’t find anywhere else and they were delivered so quickly. Lovely team. Will definitely recommend and use again. Thank you

Rated 5 out of 5 stars

Got the guys at Pairfect to source a pair of trainers that a couldn’t get anywhere in the uk and they sorted it within 2 weeks unbelievable Service. I have bought a few pairs from them now and would h... See more

Rated 5 out of 5 stars

Quality of products are fantastic, excellent customer service within a few minutes of purchasing products until they arrived I was kept up to date at every stage. Nothing was to much trouble.

Rated 5 out of 5 stars

Have used Pairfect numerous times as Jack & Ben's customer service is top notch. They are always friendly and up for chat. Also keep you up to date with pre releases of items/trends they know you are... See more

Rated 5 out of 5 stars

Jack and Ben are just the loveliest boys. Really helpful and chatty. Been in the shop loads, and when they didn’t have something my son wanted. Boom! They sourced it and I picked it up that same week.... See more

Rated 5 out of 5 stars

This is the second pair of trainers I have bought off of Jack at Pairfect and he went above and beyond for me. After an initial setback he sorted things out at his own cost and he really didn’t have t... See more

Rated 5 out of 5 stars

Bought a long sleeve and had to size swap due to the wrong size being purchased. None of the size I needed was in stock but Ben managed to sort the new top for me in minutes and received the top withi... See more

Rated 5 out of 5 stars

Amazing experience 10/10 service, my order arrived the next working day, really happy with my order. Will 100% be back to shop with you again soon

Rated 5 out of 5 stars

The customer service was second to none. Quality authentic trainers. Ordered yesterday and arrived today!!! Rapid delivery!! Will be using PAIRFECT for all my future trainers. 5 *****

Rated 5 out of 5 stars

First time buying from these boys , such an easy process, quality trainers with super fast delivery.A+++++

Rated 5 out of 5 stars

Great service all round, Jack was very helpful in finding what I was looking for. Will be back next time when looking to buy shoes again. 10/10 experience.

Rated 5 out of 5 stars

Shopped here plenty of times. Always a great experience with Jack and Ben. They supply great goods and can also source products they don’t have in stock for reasonable prices! If in the area stop by a... See more

Rated 5 out of 5 stars

First class service. Such a lovely and friendly atmosphere in the shop from the boys! Didn’t have the size I was looking for in the shop. Ordered the trainers in and arrived within a couple of da... See more

Rated 5 out of 5 stars

Excellent service, couldn’t find trainers anywhere and the boys at PAIRFECT sourced them in less than an hour

Rated 5 out of 5 stars

Good customer service and will always make sure it gets delivered in time. The quality of there shoes and clothes etc are amazing

Rated 5 out of 5 stars

Amazing shop, best customer service I have experienced in a long time. Both Jack and Ben are super friendly and helpful.

Rated 5 out of 5 stars

Outstanding Customer Service! Ordered online and received the very next day, free delivery! Pairfect really is PERFECT! Thank you!

Rated 5 out of 5 stars

I have shopped with Ben and Jack since the shop opened and always received great service. Would highly recommend giving them a visit

Rated 5 out of 5 stars

Absolutely great lads very welcoming and helpful. On the ball from the moment i messaged until I went in to the shop would recommend 100%

Rated 5 out of 5 stars

Hassle free experience from start to finish, Jack helped with getting right size and colour that I wanted. First class

Rated 5 out of 5 stars

Great service and very happy with my product would highly recommend and will definitely be shopping here again

Rated 5 out of 5 stars

Dealt with the guys for both buying and selling , always went smoothly never any issues , both Jack and Ben posses a great knowledge of items stocked and sourced creating a good trust ensuring all pro... See more

Rated 5 out of 5 stars

Jack was able to suggest a full outfit to go with the t shirt I was buying which helped significantly!

Rated 5 out of 5 stars

Bought a few pair of trainers from the boys at pairfect and their service is top notch. Recommend them to everyone I speak too

Rated 5 out of 5 stars

First class, the lads in the shop are very knowledgeable, nothing is a problem and they source you what you want.

Rated 5 out of 5 stars

Highly recommend as the quality of the product and business is second to none, delivery was very quick as well

Rated 5 out of 5 stars

ordered trainers , arrived next day ! easy service boys are great ! won’t shop anywhere else

Rated 5 out of 5 stars

Top class service. Website very easy to navigate and overall good experience. Will definitely be ordering again

Rated 5 out of 5 stars

Jack & ben go above and beyond , sourced me a pair of travis Scott’s which were really hard for me to find in my size ! Thanks again

Rated 5 out of 5 stars

Literally the best online shopping experience I’ve had! The service and communication throughout was perfect! I highly recommend this company to anyone looking for a good shopping experience. 💯👌

Rated 5 out of 5 stars

Great service, fast delivery and communication for the boys over at pairfect 👏👏


Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

PAIRFECT started with nothing more than two teenage sneakerheads chasing drops and queuing overnight just to get our hands on pairs we loved. What began as a hobby in our bedrooms turned into a shop in the heart of Paisley, and since 2022 we’ve been lucky enough to grow a real community around what we do. From rare trainers you won’t see anywhere else to pop-ups in Glasgow and events packed with sneaker lovers, it’s been surreal to watch PAIRFECT become more than just our passion. One thing hasn’t changed though we will always go above and beyond for every single customer


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

Amazing !!!!!

The customer service was second to none. Quality authentic trainers. Ordered yesterday and arrived today!!! Rapid delivery!! Will be using PAIRFECT for all my future trainers.

5 *****

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Size swap

Bought a long sleeve and had to size swap due to the wrong size being purchased. None of the size I needed was in stock but Ben managed to sort the new top for me in minutes and received the top within 2 days

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery, class service

Purchased p6000 cool grey, fast delivery no hassle. Great ssrvice. Even a hand written card thanking me for shopping with them. Will definitely be returning.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Top class service

Top class service. Website very easy to navigate and overall good experience.

Will definitely be ordering again

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Christmas gifts

Quality of products are fantastic, excellent customer service within a few minutes of purchasing products until they arrived I was kept up to date at every stage. Nothing was to much trouble.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Pairfect ⭐️⭐️⭐️⭐️⭐️

First class service. Such a lovely and friendly atmosphere in the shop from the boys!
Didn’t have the size I was looking for in the shop. Ordered the trainers in and arrived within a couple of days.

Would highly recommend pairfect ⭐️

17 December 2025
Unprompted review
Rated 5 out of 5 stars

You couldn’t ask for more helpful staff…

You couldn’t ask for more helpful staff or visit was amazing 🤩 5 stars to both Jack and Ben . Ben actually delivered my trainers for my sons birthday as he took unwell and i couldn’t make it to the shop on time xx Definitely going back for xmas presents 🎁

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Pairfect customer service….👌🏻

Jack and Ben are just the loveliest boys. Really helpful and chatty. Been in the shop loads, and when they didn’t have something my son wanted. Boom! They sourced it and I picked it up that same week. I will always go to Pairfect before buying from other places online as they are so reliable.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Nike 95 OG Neon

This is the second pair of trainers I have bought off of Jack at Pairfect and he went above and beyond for me. After an initial setback he sorted things out at his own cost and he really didn’t have to do that but did. He now has a customer for life and I would recommend anyone to shop with him. Great guy and a great company. I hope they go far in life. Can’t recommend them enough.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Son found trainers we couldn’t find anywhere else and they were delivered so quickly. Lovely team. Will definitely recommend and use again. Thank you

13 November 2025
Unprompted review

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