Patriot Mobile Reviews 18,391

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the excellent service provided by Patriot Mobile, highlighting the capable and patient staff. Consumers mention that the representatives are courteous, knowledgeable, and helpful, making the entire experience pleasant. The customer service is frequently described as phenomenal, with issues being resolved immediately and efficiently. Moreover, reviewers are pleased with the affordable plans offered by the company. Many customers report saving money on their monthly bills compared to major carriers. The ability to choose which network to connect to, such as AT&T, T-Mobile, or Verizon, is also a significant advantage. The seamless transfer process and the strong cell signal are additional benefits that consumers value.

Based on these reviews

Rated 5 out of 5 stars

My move to Patriot Mobil was not all that easy. There were several things that blocked my move. (I am a mainframe computer guy - read well seasoned.) The tech team at Patriot Mobile helped my get c... See more

Rated 5 out of 5 stars

After twenty years with a major carrier, we switched to Patriot Mobile. This company offers affordable plans and supports worthy causes. Their customer service reps are highly capable and helped u... See more

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Rated 5 out of 5 stars

Great assistance worked with me till all issues were operational and was like speaking to a friend. Gave advice to get his HAM armature license Mine has helped when cell service was not availab... See more

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Rated 5 out of 5 stars

I am absolutely pleased with Patriot Mobile. I switched from Verizon which cost twice as much. I actually receive a stronger signal with Patriot Mobile. I love that part of my payment goes to a good c... See more

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Rated 2 out of 5 stars

I was expecting a 15-20 minute line transfer for Verizon to Patriot. The process took 7 days. This was due to 2 errors on the Parriot mobile side. The first had something to do with the address ente... See more

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Rated 5 out of 5 stars

Customer service is phenomenal! They walked us through the phone setup (we changed phones as well as carriers) and all of the directions were delivered in clear, "native" English. And just a further n... See more

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Rated 5 out of 5 stars

Patriot Mobile Customer Service Their customer service helped me with taking my son's phone # off the account after his death in November. Then walked me through making a new phone bill pkg. O... See more

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Rated 5 out of 5 stars

Next to the southern border 27 miles from it.Its vital you have a good phone and good service, need I say more. And it's helping a good cause,patriot mobile goes to help the (right) patriots not the l... See more

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Rated 5 out of 5 stars

The Patriot team was most patient and helpful in switching carriers. I had to visit my old carrier locally/personally to secure a code to be released to switch carriers and keep my old number. My old... See more

Rated 5 out of 5 stars

Love Patriot Mobile. They were super patient in helping me get everything set up with them initially. They warn you a few days before your autopayment comes due. Their top-tier service is much bett... See more

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Rated 5 out of 5 stars

We've wanted to transfer from our old carrier for years. I read about Patriot mobile in the AMAC magazine. I trusted their recommendation and boy am I glad. Patriot mobile made the transfer process e... See more

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Rated 5 out of 5 stars

The representative was very kind and was able to help me. Although I was supposed to receive an email explaining how to take a picture of our phones for insurance purposes. We did not receive an... See more

Rated 5 out of 5 stars

What makes Patriot Mobile and my monthly service great is what you don’t do. I’m not bombarded with constant emails like I was with my previous provider—no weekly pressure to upgrade, no warnings that... See more

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Rated 5 out of 5 stars

My call was answered promptly by a a real person. She answered my international travel question with confidence and wished me a blessed day. As we have been traveling abroad the last few weeks, my ser... See more

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Rated 5 out of 5 stars

It started with the competent and patient staff who walked us through the process of signing up and transferring our phones over to Patriot Mobile. What a pleasure to connect with real people in real... See more

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Rated 5 out of 5 stars

Customer service is amazing. We live in a remote location in the mountains. A place you would expect dead spots and reception loss to occur. Several years ago, when we first moved here, things were... See more

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Rated 5 out of 5 stars

My husband and I were recently comparing prices to save money on our monthly cell phone bills. We had used 2 different major cell companies over the past 5 years, and we wanted to try to reduce our mo... See more

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Rated 5 out of 5 stars

Switching to Patriot Mobile was such a pleasant, yep I said PLEASANT, experience. We actually talked to a real live PERSON! J.Marie is our representative and I can honestly say I cant wait to talk w... See more

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Rated 5 out of 5 stars

Always met with professional, courteous care. Always prompt and My customer needs fulfilled. Also ' I am able to express my concerns and deepest Christ love and joy with whomever I speak with. These c... See more

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Rated 5 out of 5 stars

Most of the people who helped with setting up up my account, problems with my phone, many questions, were SO helpful , understanding and patient. Plus I love the choice of carriers for best signal. Ch... See more

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Rated 5 out of 5 stars

I’ve been with Patriot Mobile for at least two years. I’ve never had any problem with sending or receiving calls text or even my emails. Their agents were courteous and knowledgeable and helpful and t... See more

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Rated 5 out of 5 stars

Patriot mobile has been excellent, I’ve been a customer for over 3 years, no issues. Every time I call in to ask questions or change something they are extremely kind and helpful. It’s always someone... See more

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Rated 5 out of 5 stars

To be honest, What sealed the deal for me was the sales representative; Tonia. She patiently went over all my concerns. She gave me the breakdown of all the usage / payment plans, etc. You name it,... See more

Rated 5 out of 5 stars

Customer service is outstanding I rarely have a problem and when a minor problem comes up it's taken care of immediately. I would be conservative focus do not lose that. Brilliant that you came up wit... See more

Rated 3 out of 5 stars

Every time we travel to Florida, we have mostly 1 bar reception rather than full bar reception. I don’t understand that, we travel on the major hwys there and stay/shop/play in the areas near these m... See more

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Rated 4 out of 5 stars

After a rocky start to switch to Patriot from Verizon, it did get done by a second person who had far more patience than the first one who sighed impatiently and used the phrase, “Listen to me,…..” wh... See more

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Rated 5 out of 5 stars

I've been with Patriot for a total of about 6 years, maybe more. The coverage is great with almost no dropped calls ever, except maybe going through mountain passes. The price is great as well. Whe... See more

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Rated 5 out of 5 stars

You'll feel like you're talking with a friend. Not a big call center. Patriot reps seamless transferred 3 different phone lines. The cellular service is perfect! Zero issues - wish I'd have switch... See more

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Rated 5 out of 5 stars

Sergio was a great communicator and an upbeat guy that worked through my issues with a great attitude!! He found workarounds and alternate methods to try when we were not having immediate success. He... See more

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Rated 4 out of 5 stars

You helped us through the process of moving from consumer cellular to you. We are senior citizens living on a fixed income. it is costing us more ($25.00 a month more) to be with you, but are tru... See more

Rated 5 out of 5 stars

HALLELUJAH i can understand the folks on the other side! This company has bent over backward to make sure im receiving what im trying to get. Service has been OUTSTANDING! Dropping calls. St... See more

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Rated 5 out of 5 stars

I have been with Patriot Mobile for three years and they are great! My connectivity is equal to or better than my previous Big Three connection. I had a problem once a couple of years ago and the se... See more

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Rated 4 out of 5 stars

When we needed to complete a setup option at two different spots in the setup, both helpers just "mysteriously" dropped off the line and left us hanging. We still have things that are not completely c... See more

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Rated 5 out of 5 stars

The whole team, Bralon, Cody, Jeci, Taylor and a couple of behind the scene players. All of these young men and women are current, focused, informed, knowledgeable, friendly, My concerns were heard, c... See more

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Rated 3 out of 5 stars

I've experienced trouble with having a brand new iphone 16e coupled with my switch to Patriot Mobile. My data usage has gone through the roof. This feels suspect, although I've had lifestyle chang... See more

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Rated 1 out of 5 stars

We didn't understand gigabytes. Needed the info in minutes/ hours. The sales focus was on same service less money. Not true. Got into some difficult situations while traveling. No access to... See more

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Rated 5 out of 5 stars

My experience was made great because I don't do well with technology and I needed to call for help frequently. Each time I had a most polite, patient person work with me over the phone to help resolv... See more

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Rated 5 out of 5 stars

We switched to Patriot 2-3 years ago and have appreciated their service. We've had technical issues from x to x, but that's normal with all carriers, nevertheless, they've taken care of us every time,... See more

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Rated 5 out of 5 stars

Mandy in customer service truly went above and beyond in order to help me get a problem solved. This is a type of customer service rarely seen in today’s era. Just outstanding. Really really appr... See more

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Rated 5 out of 5 stars

Never have issues on my side of the conversations, other people with other carriers do. Customer service is great. I think I'm going on Four years with Patriot Mobile now. Oh almost forgot, the rates... See more

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Rated 3 out of 5 stars

Despite their guaranteed coverage, I can only use WiFi calling at our home. The cell signal is unreliable and sporadic. But the agents are US based and speak proper English otherwise this would be a... See more

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Rated 5 out of 5 stars

Patriot mobile is awesome to deal with! I used to hate having to call Verizon whenever I had an issue. You'd wait on hold forever just to get to a foreign call center and be transferred around with... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Telecommunications Service Provider

Written by the company

Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G networks. We are committed to providing our members dependable wireless service and exceptional support, while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life and the needs of our Veterans and First Responders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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Rated 5 out of 5 stars

Best service ever!

My service on Patriot Mobil has been perfect. Absolutely never an interruption in service. The price is great. I love that Patriot Mobile supports conservative, patriotic businesses and institutions. I can't be sure this is the reason, but I no longer get spam calls or political solicitations. And customer service is the best!

9 February 2026
Rated 4 out of 5 stars

My service is good but not the…

My service is great overall but not the service of my daughter’s line. Her screen is often blurry during FaceTime calls. And my husband is not getting the same good service at a favored travel location where mine usually is fine. They might need to switch carriers within the Patriot Mobile service.

8 February 2026
Rated 5 out of 5 stars

Cayleb is an exceptional tech and…

Cayleb is an exceptional tech and customer service agent! Very helpful! This recent phone call was the second time I've spoken with him in over a year, I believe. Each time he has been very helpful in my decision making about my Patriot Mobile service. He is very knowledgeable! Top rate!

9 February 2026
Rated 5 out of 5 stars

I highly recommend Patriot Mobile

Every person I have spoken to at Patriot Mobile has been kind and professional. The phone service has been without any service issues. Now I have their mobile Wi-Fi Puck as well. Which provides excellent mobile Wi-Fi. I have used the Puck for Wi-Fi at work and at home when power is lost to home Wi-Fi. My girlfriend uses it on our road trips while I drive, excellent product. I highly recommend Patriot Mobile for both phone and Wi-Fi services.

29 May 2025
Rated 5 out of 5 stars

Thinking about moving from Verizon ... DO IT!

We have been so happy with Patriot Mobile! The customer service made our switch over from Verizon so easy. They walked us through how to activate the phones and, even though we had to call them several times because I am NOT tech savvy, they were kind, patient and very knowledgable. I'm sorry I waited so long to switch. I was worried I wouldn't have good coverage if I left Verizon - that has not been an issue. If you are considering a move, DO IT! We cut our phone bill in half. And, I love supporting such a great company with a higher purpose than just making money.

18 January 2026

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