Bought a fabulous pair of burgundy "dressy" ankle boots from the Otley Smith's outlet. Extremely comfortable (bliss) & £10 reduction! The lady who served me was really helpful (have bought here before... See more
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Company details
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Founded by Catherine Paver with a £200 bank loan, we’ve been proudly putting comfort and style at the heart of everything we do for over 50 years. What began as a passion for well-fitting, stylish shoes has grown into a trusted family business with over 130 stores across the UK and a thriving online community. At Pavers, we design footwear that helps you look and feel your best, wherever your feet take you. From timeless classics to everyday essentials, each pair is made with clever built-in comfort features like memory foam insoles, arch support, cushioned soles, and flexible materials. With wide fittings and an extensive range of sizes available, there’s something for every foot, every day. We’re also proud to be a certified carbon-neutral company. We’re committed to reducing our environmental impact and giving back through the Pavers Foundation, which has donated over £2 million to charities and community projects close to our hearts. We live and breathe Feel Great Footwear - shoes that bring together comfort, style, and thoughtful design, so every step feels just right.
PAVERS - Your Perfect Style
Written by the company

- We’re Carbon Neutral!
- Championing sustainability has always been at the heart of everything that we do, and we’re committed to leading the way in changing the future of retail for the better. In 2021, Pavers became the first major shoe retailer in the UK to become Carbon Neutral. Working in partnership with One Carbon World, a global source partner of the UN Climate Neutral Initiative, we are taking a responsible approach for measuring, reducing, and balancing our carbon footprint, as such we are supporting a 21,298-hectare reforestation project in Uruguay.
Making it EASY for You
Contact info
United Kingdom
- 0844 844 0809
- [email protected]
- pavers.co.uk
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The salesperson was friendly and very…
The salesperson was friendly and very helpful. Pavers shoes are always well made.
Great service!
Ease of ordering and collecting.
Great service when I collected; store assistant so helpful.
I recently returned a faulty item to…
I recently returned a faulty item to the Linwood store
I can honestly say I had the best customer experience ever from two members of staff. Friendly, efficient and a credit to Pavers
Thank you
Shoes were absolutely fine but don't…
Shoes were absolutely fine but don't bother to pay extra for quick delivery because they didn't arrive until 2 days after they should have arrived.
A lovely lady helped me find the right…
A lovely lady helped me find the right size shoe ,
she was there if I needed help but didn't pressure me to make a hasty decision, a really good out come and I love the shoes
Great Choice & Service
Great choice of footwear, very helpful store assistants, what I wanted was in stock and very quick and helpful at checkout
Excellent selection of shoes/boots in a…
Excellent selection of shoes/boots in a wide range of sizes. Clean and tidy shop, very welcoming. Staff super friendly and helpful too.
Store didn't have my size in stockk
Store didn't have my size in stock, but soon tracked some, I picked them up from my local store. Nice shoes. Very pleased with them. Thank you.
The staff were very pleasant and…
The staff were very pleasant and helpful. I will certainly return to the store
I love these they are comfy
I love these they are comfy. I little bit tighter than usual on the calves as struggle to find boots to fit, but they did zip up. Overall really pleased
Wide Choice and Good Value
Staff very friendly and knowledgeable. Very impressed with machine to safeguard my husbands new shoes I.e. keeping them waterproof.
Great customer service
The sales ladies were so very helpful, patient and knowledgeable about the range of shoes and slippers available. Mum uses a wheelchair and has an issue with one foot which did not faze the sales ladies at all. We went away with a lovely new pair of shoes. Thank you for your great customer service.
Good communication!!
Good communication regarding my orders. Accurate description of items (boots). I ordered 2 pairs and both are of excellent quality.
I chose the pair that fit best and they are very comfortable.
Helpful staff and value for money
Wonderful quality quick delivery
The shoes we ordered arrived quickly, one pair was slightly delayed but we were informed of this at once.
Very helpful/ friendly staff.The…
Very helpful/ friendly staff.The quality of the shoes & sizing were perfect & good value for money.
Helpful staff.
Great service!
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