SaphireDent Reviews 192

I just finished my implant surgery at Saphire Dent Clinic and honestly, I’m very happy with my experience
From the beginning, everything was clear and well organized I want to say a big thank you to my medical consultant, Molka Gaidi She helped me with everything about my treatment and even helped me in organizing my whole trip
All my transfers were scheduled and arranged perfectly, which made everything very easy and stress-free for me, she was always there to answer my questions and make me feel comfortable
She is really kind, professional, and supportive
The doctors and the team at the clinic were amazing, they made me feel safe and relaxed during the whole process
I’m very satisfied with how everything went, and I can’t wait to come back to place my permanent teeth and see my final smile 😊
Thank you Saphire Dent Clinic Highly recommended👌

I would like to share my honest and complete experience with Saphir Dent in Turkey.

Before making the decision, I spent around 8 weeks seriously thinking about whether I should do this treatment or not. Dental treatment abroad is a big step, and I had many doubts. I read a lot of reviews, compared options, and questioned myself many times. What finally convinced me was my consultant Molka Gaidi. From the very beginning, she gave me a strong feeling of safety and trust. She never pressured me and never tried to sell an “all-inclusive package”. Instead, she took the time to understand me as a person and my individual situation. That personal and honest approach made all the difference and is the main reason why I finally decided to go through with the treatment.

After those 8 weeks of thinking, I decided to fly to Turkey for the treatment. I want to mention that I organized my flight and hotel myself, which worked perfectly fine. I liked having that flexibility, and everything still worked smoothly with the clinic. There were no issues with coordination, even though travel and accommodation were arranged independently.

Day 1 at Saphir Dent was all about diagnostics and planning. Nothing was rushed. Everything was checked carefully to see what was really needed and what had to be done. After the examination, I was advised to get 24 crowns and 4 implants, as well as several root canal treatments and 3 extractions. The treatment plan was explained clearly and transparently, which helped me feel confident about the next steps.

All the doctors were extremely kind, calm, and professional. You can really tell that they know what they are doing and that patient care is important to them. Throughout the entire stay, my consultant Molka was always reachable and answered every single question I had — before, during, and after the treatments. That constant support made me feel very comfortable and well taken care of at all times.

That said, I also want to mention a few points honestly where there is room for improvement:
• There was no fixed schedule for the full 10 days. In reality, 7 days would have been sufficient, as I had 3 days without any appointments. I understand that this might be planned as a buffer in case something happens, but clearer communication would have helped.
•Appointments were usually communicated only one day in advance, which made planning the days a bit difficult.
•At the clinic, I sometimes had to wait longer for the driver to take me back to the hotel.
•On one day, my appointment was cancelled on the same day without a replacement, which was disappointing.

Despite these points, I can honestly say that I am very glad I did the treatment and I do not regret it at all. I will return to Saphir Dent in about 4 months to have the final crowns placed on my implants, and I feel confident about coming back.

Overall, I would definitely recommend Saphir Dent. And if you are lucky enough to have Molka Gaidi as your consultant, you will be in the best possible hands.

This was my first time I had a visit to saphire dent to get my implants placed, everything went very smooth and I recommend this clinic to anyone who wants to get dental treatment! Special thanks to Molka Gaidi for making everything so smooth here in turkey! She was only a phone call away anytime I needed any explanation about my treatment. I am looking forward to my 2nd visit to finally have my crowns placed.

I was exceptionally nervious but narimane saphiredent made me feel very comfortable Abd well looked after. Great asset to sapphire dental

It was an amazing experience, my teeth look absolutely beautiful.
Marwa, coordinated my treatment with great care, she is wonderful.
I will highly recommend Sapphire Dent to my friends, family and others. The price was very fare, high quality treatment. I'm so happy, I look like a new man.

I want to warn anyone considering treatment at SaphireDent.
Before payment, communication was quick and friendly — I was promised Swiss-made, certified implants.
After paying, everything changed.
Contact became very limited, questions were ignored, and I received false and inconsistent information.

In reality, I was given AISER implants, a brand with no CE certification, no clinical studies, no EU registration, and no verified manufacturer.
When I asked for proof, the clinic sent me an “implant card” (attached as evidence) — a worthless piece of paper without any serial number, CE mark, or notified body reference.

After discovering this, I had to undergo re-implantation, because the implants used were not legally compliant or safe.
When confronted, the clinic falsely claimed that “the Turkish Ministry of Health approved these implants,” which is factually untrue, as ministries do not certify medical devices.

I gave them a final deadline (Monday, 12:00) to provide real documentation — they ignored it.
Since then, the case has become international.
Authorities in the EU and Turkey (TİTCK), as well as Polish media and dental organizations, have been informed and are following the matter.

This is not a simple complaint — it’s a serious issue of patient safety and medical ethics.
If you have AISER implants, please contact me.
This situation affects more than one person — it affects trust, health, and human dignity.

My Experience with Saphire Dent in Turkey

3 years ago, I traveled with my mother from Cameroon to Turkey for crowns and implants at Saphire Dent. It was a very costly trip for us (flights, visas, hotels), and unfortunately, it turned out to be one of the worst decisions we ever made.

Both my mother and I had full-mouth crowns (she also had implants). Within six months, four of my front teeth broke, and some of my mother’s crowns became loose. Because returning to Turkey immediately was expensive and required visas, I had to see a dentist locally to temporarily glue my crowns back while waiting to return.

When I finally went back to Turkey a year later, Saphire Dent told me that because I had repaired my teeth in Cameroon, my “50-year guarantee” was void, and I had to pay again for 8 teeth. So basically, they expected me to live for months with missing front teeth instead of finding a practical solution. I was forced to pay again, in addition to all the travel expenses.

My mother’s implants also failed several times. For three years, she had to return every year for the same recurring problems—even though they promised us a 50-year guarantee.

What’s worse is the way the clinic treats you after payment. Beforehand, they make you feel special, but after the first treatment, you’re left waiting for hours, the service is rushed, and they provide no support for the additional financial burden you face with repeated trips.

👉 My advice: Do not do full-mouth crowns or implants here. If you want a few crowns, maybe—but certainly not your entire mouth. If I could go back in time, I would never have done this treatment at Saphire Dent.

I absolutely DO NOT recommend this clinic to anyone based on the terrible experience I had. I actually referred a friend to this clinic and was promised a coupon in return. However, she was unable to use it because they claimed the system wouldn't allow it. She paid half of the deposit upfront and the rest at the end of her treatment. When she presented the €200 coupon during the final payment, they refused to accept it. Even after discussing it with them, they still refused! Their professionalism disappeared once they received payment, and the consultant completely ignored her until the end of the appointment. They made her wait for hours, and it was ridiculous how they let people come and go during her treatment without giving her full attention. I was appalled! The communication was awful, the staff was rude and unhelpful, and they tried to push unnecessary treatments and charge more than initially stated. Based on my experience, I strongly advise against going to this clinic! Don't waste your money here! Completely unprofessional!

Professional, punctual, and amazing job done to my parents dentals.

They are so happy with the professionalism of this company, their teeth are amazing.

Great service and great staff.

Thank you so much.

Abdulrahman Aziz

Professional, clean, punctual, polite service with friendly assistants accompanying you throughout the whole process. The clinic is of standing and in the image of the service provided, the surrounding areas are good and in the European side of Istanbul with all modern facilities.
The only downside, I found was that after surgery the hotels were not able to cater food wise for somebody that has had serious dental surgery I had 7 teeth removed and 10 implants. I would advise getting a self catering apartment or requesting one from Sapphire Dental and purchase food and a food mixer prior to serious medical intervention as eating for the few weeks afterwards is delicate as can be expected.

We found SaphireDent from internet and we have been contacting with Jamil since Feb. We finally could visit Istanbul in Nov and could get services from Saphire Dent. Our experience was amazing! The price was absolutely reasonable. They do everything it is needed included in their price..
I recommend for everyone

Weary good experience I was so delighted with professional friendly service
From the start
Coordinator Yahya Somakie helpfully friendly and professional amazing guy
Crowning dr Yasemin Aktan she was the best in every aspect just perfect
Weary good sense of humour Dr Nur Haj
Perfect in his job
Implants Dr Muhammet Umittoka
Fest professional really good
Amazing service
Am so happy with my experience and my new smile
Every thing was perfect 👏👏👏👏👏👏👏

This is the second time I had a visit to saphire dent to get the crowns placed, everything went very smooth and without pain I’d recommend this clinic to anyone who wants to get a beautiful smile! Special thanks to Jamil for making everything so smooth here in turkey!

We found SaphireDent from internet and we have been contacting with Jamil since Feb. We finally could visit Istanbul in Nov and could get services from Saphire Dent. Our experience was amazing! The price was absolutely reasonable. They do everything it is needed included in their price. They gave us even our medicines and gaurantee their work for 15 years!!

I spent a long time researching implant companies before I decided on Saphire Dent and am glad I did.
I paid for my own Panoramic Dental X Ray in the UK which I sent to all the companies so they knew the exact condition of my jaw for implants and that is so worth doing.
I am halfway through my treatment and from the start Rana has been my Medical Consultant dealing with all my questions as well as organising everything I needed....Excellent.
Saphire Dent from my experience is very well organised in all aspects even the transport for appointments is always on time ......5 Stars from me..

Hi reviewers. My Name is Jawhar. Attended Saphir dental clinic in two stages to have 4 implants for my missing teeth. First stage went well. In December last year, attended Saphir Dental Clinic to complete the implants. It was done and I was approached by Ibrahim (one of the guys in the reception) while just finished implants and waiting for transport to get me back to my hotel. Asked me to write a review. I wrote and I was happy at the time. I returned back to Dublin and after ONLY 1 week one of the implants was Loos and after a while came out. Contacted them ( a guy called Mohammed). Explained about the issue. He expressed his sadness asked me to go back to fix it. Given the cost on time, flight and accommodation even for 1 day it is not affordable at all as the cost will be €700 at least. Asked Mohammed to compensate partially at least so money and time will saved for me and the issue will be resolved. He promised to come back to me with good news! But today, 8th Feb came back to me with negative answer. Now I have booked an appointment here in Dublin to fix it. The cost for fixing, is about €250. I suggest you to be careful when dealing with them in Saphir. I will try my other ways to disseminate my disappointing experience with other potential customers.

My name bouchaib I come from USA to saphiredent 3 days ago. I had 12 dental implants, maxillary sinus lift and bone graft. It was done by doctor Mehmet in one visit only. I am very satisfied with the result and I don’t have any swelling or pain after one day of the treatment. I felt very happy with Anas JH who was with me from the beginning providing all details and was with me through all the stages and for his quick replies and care. Thank you Adnan very much for being with me during the operation and translating. Overall, I feel very good and glad that I took the decision to come and get the treatment from SaphireDent clinic.
thank you so much. : bouchaib hadine 😄😄😄

I was there for a set of implant and crowns In November 2022. Dr Ismail and Loubna were my initial contacts. They made sure everything was organized very well.

I was really happy with the entire experience. I enjoyed interacting with all the doctors and staff. They all showed great expertise in their respective areas. All of the staff were professional and friendly especially Izzetin who took care of every single logistic detail carefully. They took very good care of me with all the meds and the advice. I dealt with Dr Yasemin and Dr Muhammad mostly and they were both exceptional and trustworthy. Especially Dr Yasemin made sure i left completely happy with my crowns.

What a amazing experience we had with the clinic from the time we landed pick up drop off can’t fault it the host Nerius Noor mr Mohammad and most of all Dr Reem who did a absolutely amazing wonderful job
This has only been possible because of the wonderful staff at the clinc
Deepest heart felt thank you to you all