Short.io Reviews 76

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Plz don't by any items from Flipkart I purchased one car stereo system fully damage not working .2nd time I purchased miny fan that is all so not working so I returned back replacement they bought ca... See more

Company replied

Rated 5 out of 5 stars

Short is easy to use and super reliable. We love the branded links and mostly use it to shorten ugly Zoom links for webinar campaigns. Short also offers comprehensive analytics, good pricing (lower th... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Short.io regularly and am very satisfied. The service is reliable, easy to use, and offers clear analytics with support for custom domains. A solid and professional solution I can conf... See more

Company replied

Rated 5 out of 5 stars

I'm decently tech savvy, but I was breaking things still, their tech team, Nick, was very helpful in getting my homepage functioning & the short/branded link working as well. I've been trying to... See more

Company replied

We perform checks on reviews

Company details

  1. Software Company
  2. Internet Marketing Service
  3. Software Vendor

Written by the company

Short.io is a reliable and feature-rich URL shortening service designed for businesses and marketers. It offers custom branded links, advanced analytics, and seamless integrations to enhance link management and tracking. With a focus on security and ease of use, Short.io helps users optimize their link-sharing strategies while maintaining brand consistency.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using Short.io regularly and…

I’ve been using Short.io regularly and am very satisfied. The service is reliable, easy to use, and offers clear analytics with support for custom domains. A solid and professional solution I can confidently recommend.

1 February 2026
Short.io logo

Reply from Short.io

Thanks so much, Dilshod!

Rated 1 out of 5 stars

Plz don't by any items from Flipkart I…

Plz don't by any items from Flipkart I purchased one car stereo system fully damage not working .2nd time I purchased miny fan that is all so not working so I returned back replacement they bought car Said mirror so I tried to reach costomer Care no response .friends plz make time and purchase directly from shop.

22 January 2026
Unprompted review
Short.io logo

Reply from Short.io

Hi Kml, we're not Flipkart. We're Short.io — a link shortening service.

But we hope you've sorted out your Flipkart issue and gotten a great mini fan out of it anyway!

Rated 4 out of 5 stars

Good work from Ruksar she is doing…

Good work from Ruksar she is doing great work and help me for what I need

15 January 2026
Unprompted review
Short.io logo

Reply from Short.io

Hi Spa Gem, we don't really know who Ruksar is. We're Short.io — a link shortening service.

But we're glad Ruksar helped you out! She sounds great.

Rated 5 out of 5 stars

Easy to use and reliable!

Short is easy to use and super reliable. We love the branded links and mostly use it to shorten ugly Zoom links for webinar campaigns. Short also offers comprehensive analytics, good pricing (lower than competing solutions, last time we looked), and a wide array of powerful features designed for marketers.

9 January 2026
Short.io logo

Reply from Short.io

Glad you're enjoying our service!

Rated 5 out of 5 stars

works good

works good. quick. exactly what we needed

4 December 2025
Short.io logo

Reply from Short.io

Happy to hear Short.io is working out for you!

Rated 1 out of 5 stars
Short.io logo

Reply from Short.io

Hi! I'm sorry for your experience, but looks like your account was banned for a reason. You can get more details about the reason from our tech support and relevant countries criminal code. When I checked the validity of suspension of your account I found 700 (!) more accounts with a similar pattern. They were suspended as well

It is very important for us to keep our service safe and protect reputation of our legitimate customers

Rated 5 out of 5 stars

Love Short.io

The services of Short.io are second to none and the branded links i have never had any problems with.Easy to set up, and tracking options that make it easy to know where your clicks and leads are coming from.

11 October 2025
Short.io logo

Reply from Short.io

Thank you so much, Joshua! We hope Short.io will continue being a great experience for you.

Rated 5 out of 5 stars

Easy to use

Easy to use. Easy to integrate. Critical for our business.

10 October 2025
Short.io logo

Reply from Short.io

Very excited to hear that! Thank you so much for leaving a positive review.

Rated 3 out of 5 stars

The booking was allocated to someone…

The booking was allocated to someone who was serving far from my location.
It was then allocated to somebody nearby and this who process took additional 1 hr.
I had booked for my mother who is a diabetic patient and it caused inconvenience due to this.
I would request the back end team to allocate booking according to the location.

7 October 2025
Unprompted review
Short.io logo

Reply from Short.io

Hi LakshmiPriya, we're Short.io — a link shortening service — so we're not really sure what the booking company you're referring to is.

But we're really sorry to hear about your mother's negative experience with them.

Wishing you and your family all the best, hope you've gotten everything sorted out.

Rated 5 out of 5 stars

Raja

Mughe ek proxy free fire chaiye aap mughe jaldi se de do please

27 September 2024
Unprompted review
Short.io logo

Reply from Short.io

Thank you for the positive review, ÌTẞ!

If you're need help with anything, please contact "[email protected]"

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look