The Shower Doctor Ltd Reviews 39,916

Brilliant. I sent photos of my two identical 24-year-old faulty mixer showers (Tivoli II). Shower Doctor identified and supplied 2 Bristan thermostatic shower mixers. My plumber fitted them this wee... See more

I had no idea that The Shower Doctor was a thing tell i was in a plumbers suppliers trying to get a part for my Shower which they couldn't help me with, to which a plummer told me about Shower Doctor... See more

Bought this product before from Showerdoc. No hesitation ordering again. Lasted 5 years albeit shower screen not used daily. Have bought from other suppliers but they broke up after a few uses. Quali... See more

Called Triton regarding cartridge for old mixer valve. They were useless. Cartridge supply promptly. Slight problem fitting. Discussed with Service Team, regarding fitting. I had to modify by filing t... See more

Just over a year ago I bought a shower cartridge from The Shower Doctor. Recently, it started to drip. I contacted them to ask if there was a guarantee and if I was still in the period. Although the... See more

Have always used Mira showers. My original shower hose failed, replaced with a cheap one and the collars do not fit the shower bracket. After numerous drops into the bath obtained an original hose fro... See more

The stuck cartridge for my shower was obsolete, but Shower Doctor took away the hard work and already had a replacement lined up. Arrived 2 days later, fit perfectly and now my shower don't drip no... See more

Spare part that I needed was discontinued, the shower doctor suggested an alternative which was perfect. I chose next day delivery, it arrived next day, with a free pen ! (Beyond excited at that). Che... See more

Clear YouTube instructions without the use of ‘awesome’ or similar superlatives. Speedy delivery of product, thank you. Maybe get a NI address to avoid customs charges in ROI. My seal kit cost c.4... See more

Need to locate spare parts for an older Triton Martinque 9.5kw Shower, really helpful customer service, located the part at a fraction of the cost of replacing the whole shower unit. Spares delivered... See more

Required item was in stock and available for immediate despatch at a competitive price. Received item within agreed time. It was well packaged - double boxed with bubble wrap to protect item in tra... See more

Identified my shower valve cartridge correctly & delivered promptly. Very expensive at £101.94 - almost as much as a new valve. After about 20 months the temperature regulation started going wro... See more

Very helpful! They helped me identify a replacement ahower valve cartdridge for our recessed shower. I cannot thank you enough. Item shipped same day for next day delivery - a very useful video on y... See more

The tap handle on my shower broke. I couldn't find any details on my tap (installed before we bought the house), but looked it up using Google lens. Tried other plumbing suppliers uselessly until I... See more

The replacement part saved us £400 pound cost £18 came the very next day took my husband 20 minutes to fit bargain! I was convinced it wouldn't be the right part but it was perfect definitely recommen... See more

My 30+ year old shower had a continuous drip after installing a pressurised water system. Solution was a replacement cartridge. The Shower Doctor advised what I needed based on photos and old manual... See more

An exactly match works great. Avoid wasting a few thousand dollars to open the wall and replace the whole system. Also they’ve identified the right part quickly after providing the photos.

The solenoid valve in my old Newteam X1000 power shower gave up the ghost. To my horror I found that the shower is no longer available so I may have to spend hundred of pounds for a new power shower p... See more

It was assuring that the replacement shower flow valve for my Mira shower was a genuine Mira product. It arrived with full fitting instructions. Would have been five stars but the part took three days... See more

A quick internet search led me to a response from Shower Doctor suggesting the most likely cause of my electric shower running cold - a faulty thermal cutout (TCO). I tested the TCO using instructions... See more

I have returned an item on the 15/12/25 (this is the date the item was back to the Shower Doctor). Today 5/01/26 I a still waiting news about my refund request after chasing continuously. I had to ret... See more

Very helpful staff,fire bricks turned up damaged,photos sent to explain issues.Replaced NO QUIBBLE.Replacement fire bricks packed twice to prevent MORE damage.Return of damaged items made very simple... See more

The part came well packaged and reasonably quick after a simple order process, however it needs a special tool to fit it. I have now contacted 3 plumbers none of which have the correct tool. The par... See more

Sent as many pictures of my shower valve which was constantly dripping New valve sent within days & was diagnosed correctly fitting was straight forward No more dripping shower valve Thank you s... See more

Good instructional videos made fixing my dripping Aqualisa shower easy with a new cartridge. I am not a plumber by any means, but fixing it was all very easy. Good prices and fast delivery too.

Highly recommended. Liam Corrigan was very professional and did an excellent job. He called in advance and arrived first thing as requested as this was for a business. He was also very helpful in find... See more

After contacting mira direct to be told the part I required was obsolete, the shower doctor identified what I needed and had it sent to me within 3 days. Great customer service. Used them 3 or 4 times... See more

The engine of my shower room extractor fan broke down and I found out that that specific model, an Xpelair CMF 241 is very old and discontinued. The problem is that I recently renovated the shower ro... See more

Having ordered a spare part from the company, I was informed that there would be a delay in delivery because of a shortage of stock. I contacted the company office and spoke to Amy who went above and... See more

Easy to find the part I was looking for on their web site and I am a complete plumbing novice - there are even product sheets with numbered parts - to make the ordering easier. All communications... See more

Great parts, great price, discussed problem with rep and was very helpful. Slightly Annoyed I paid for 24hr delivery and it took 48hrs. Otherwise great company, have used them several times without... See more

Wow - this is the very best of service. Am not in the trade and a self confessed ForestGump of DIY. The leaking shower has almost cost me my marriage. Got the faulty part out and rang the 'Doctor'. S... See more

When I struggled to identify my concealed shower, a plumber recommended Shower Doctor. I sent off text and photos, and a potential replacement thermostat was identified and I placed an order. Unfortu... See more

Genuine parts supplied at reasonable cost. It took nearly two months to arrive due to a delay from the original manufacturers. Happy to wait since the part was not available separately from the origin... See more

I ordered a 'Burlington Lower vertical and horizontal control rod for SP825' from Shower Doctor on 6 November and paid £4.95 for 48-hour delivery. I received an email telling me the item was out o... See more

Amazing service to identify my shower cartridges. However, the communication needs a lot of improvement. Great delivery as I received my parts in less than 24 hours. 4 stars just because I waited... See more

Good website and confirmation of order. Would like to have had the opportunity to pay using Apple Pay though The part ordered was delivered quickly by Royal Mail (always good to have parcels deliver... See more

Ordered special shower valves, which arrived quickly. Great communication from the seller. The parts fitted perfectly & worked very well. They're so hard to source in Australia, we were very lucky... See more

Website easy to navigate with good quality product images. I needed advice for my particular issue and Shower Doctor were there to help. Very quick to respond to my message they clearly explained wha... See more

They sent what I needed and it worked alright. Problem with the delivery: I bought the next day delivery and it didn’t arrive when supposed to. They say they are only going to refund the difference wi... See more

product shipped to DPD, but despite paying for next day delivery it took a week for DPD to get it from their local depot to me. showerdoc service very friendly, helpful and offered to call / chase u... See more

A little hiccup at the beginning but sorted straight away. Part arrived as advised which was very quickly. Part duly fitted by husband hence shower now working perfectly. Would recommend this firm.... See more