Sparks Warehouse Reviews 7,667

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate that the business stocks a wide variety of electrical items, including some difficult-to-find products. Some consumers were happy with their purchase, mentioning the quality and functionality of the products. A few reviewers also appreciated the company's proactive customer service, with employees noticing and correcting errors in their orders. However, a significant number of consumers reported issues with their orders. Many people experienced delays in delivery and a lack of communication regarding the status of their orders. Some consumers never received their orders and had difficulty obtaining refunds, despite multiple attempts to contact the company. A few consumers also reported receiving incorrect or faulty items.

Based on these reviews

Rated 3 out of 5 stars

Feel somewhat underwhelmed with both the and the item purchased. The item wasn’t cheap and the quality of the product doesn’t reflect the price tag; feels a bit cheap and insubstantial. Postage too... See more

Rated 3 out of 5 stars

I had to enquire as to whether my single item was actually being dispatched because I heard nothing for over a week. It seemed obvious that my item was only dispatched once I chased it up. This com... See more

Rated 2 out of 5 stars

2 stars because I got 2 bulbs, nothing more because I didn’t receive the other 2 bulbs. Ordered them all together on the 6th April, it's now the 4th June and they've just cancelled the order and sen... See more

Rated 5 out of 5 stars

Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket. Nice quality reasonably priced.... See more

Rated 5 out of 5 stars

One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the... See more

Rated 5 out of 5 stars

Because the Tubes I was looking for are, more or less, obsolete Sparkes sent me two that were from different manufacturers. When illuminated they weren't an identical colour. Sparkes then sent two und... See more

Rated 1 out of 5 stars

Be careful - this is scammers! Order # 211221 for SLV track system components was placed on 01-Aug-2025 with committed delivery date to UAE - 15.09.2025. Till now no progress with order. No response b... See more

Rated 5 out of 5 stars

Supplied a difficult to find bulb at a reasonable price. Delivery was slow and communication could've been better over that period. But build was as described, works fine ,so no issues and would use... See more

Rated 5 out of 5 stars

Good service, quick delivery, all good. Will go back again if I need another light, especially as my local supplier insisted they couldn't get that particular type of light anymore which I now know is... See more

Rated 1 out of 5 stars

Would Not Recommend! I Ordered on the 19th December, Still to this day, No Communication from a person despite numerous attempts. No Product, No Refund (Except the next delivery cost on its own), Appa... See more

Rated 5 out of 5 stars

I ordered some LED replacement bulbs, but unfortunately, they didn’t fit properly in my lamps. I reached out to customer service to see if there was a solution, and they were very helpful, immediately... See more

Rated 1 out of 5 stars

Garbage - avoid. Advertising products they cant supply, taking money for purchases they have no supply for and then ignoring messages for weeks. I have now been promised a refund on threat of a dis... See more

Rated 5 out of 5 stars

Found motorcycle battery on here cheaper than all other sites and it was free delivery most sites wouldn't post to Northern Ireland without £20 postage. Will use this company again no problem

Rated 5 out of 5 stars

What a fantastic company with great products and even better service.I ordered several new wall sockets and they even noticed that I had made an error in matching everything and sorted it out on the s... See more

Rated 5 out of 5 stars

I’m really pleased. Without these 2 light bulbs I would have had to buy a new light fitting for the hallway. Then the matching landing light fitting wouldn’t match any more, and soon a bulb would blo... See more

Rated 1 out of 5 stars

It was only a small order of a strip light bulb, but never the less it was still an order. It didn't arrive and on trying to see where it was, it's been farcical. Had one response from a chap called... See more

Rated 1 out of 5 stars

Firstly their delivery promise of a battery was missed. Emails receive no response. Telephone calls do not get answered. Eventually a battery was delivered but NOT the one detailed on the enclo... See more

Rated 1 out of 5 stars

Purchased tube light. After 2 weeks it was only then that item was supposed to have been despatched but it never arrived. Company contacted, did apologise & have since given refund but I won’t be usin... See more

Rated 1 out of 5 stars

Avoid this company! As many others have found they sell products that they don't have a stock of. The money is (surprise-surprise!) taken immediately from your account,but don't expect any product or... See more

Company replied

Rated 1 out of 5 stars

False advertising. Do not order from Sparks Warehouse. Ordered items on Oct 4 - stated on their website that item is in stock and can expect delivery in 3-5 days. 4 weeks later their website sti... See more

Rated 1 out of 5 stars

Ordered over a month ago been chasing when the driver will be in and nothing called and told it’s a non stock item despite the website given a delivery within three or four days Have requested mon... See more

Rated 1 out of 5 stars

Avoid this company. They are not even worth the 1 star I have given them. I ordered a light fitting which was advertised as in stock on their website. Order didn't arrive and then I was told it had be... See more

Rated 1 out of 5 stars

Company does not supply your orders, does not answer emails on telly lies on the phone. £100 of goods never shipped and had to get money back from visa dispute AVOID AVOID AVOID Following on, bank d... See more

Rated 1 out of 5 stars

Very very slow delivery time! After ordering a product for a next day delivery which was paid for and didnt arrive, it took a week of constant chasing to see what was happening with the product and f... See more

Rated 1 out of 5 stars

If there was a zero rating, I would give it! I ordered 8 bulbs back in May - they were never delivered - despite numerous follow ups. I was told 6 had arrived and they were waiting for another 2. I ev... See more

Rated 1 out of 5 stars

Placed the order on a Saturday 4th Jan and the site said it would arrive by Wednesday 8th. The order tracking on their site was never updated, so when Wednesday came round I wrote to ask how long it w... See more

Rated 1 out of 5 stars

Received a faulty light that I cannot use. I spent a lot if money (for a bulb) on this one cos it was exactly what i was looking for. I was excited, waited a long time for Sparks Warehouse to deliv... See more

Rated 1 out of 5 stars

Pile of that stuff you eject from your rectal region..... Order for critical part was cancelled a week after having been ordered, only after it queried with them though. The explanation was that it... See more

Rated 1 out of 5 stars

This Company is not what it appears. The website suggest it holds stock and has an experienced team, both suggestions are lies. Order took so long I had to source the parts elsewhere. Returned the... See more

Rated 1 out of 5 stars

Hi, I've already sent you an email. My order was for a specific light bulb. The bulb arrived just before Christmas but with being away on holiday I was only able to test it today (28th Dec). It... See more

Rated 1 out of 5 stars

Really poor still awaiting refund after items were received by tracked delivery on 17th November. Emails unanswered. Phone calls no better. Disappointing and infuriating. Poor.

Rated 1 out of 5 stars

Return was never processed. It all started well, my order was delivered in a very acceptable time frame however the sockets were too deep for my back boxes. I contacted Sparks warehouse who respond... See more

Rated 2 out of 5 stars

Stated that goods had been sent when in fact they had not. This happened before with this company and order was cancelled. I just wish they were more honest regarding delivery times as the goods they... See more

Company replied

Rated 1 out of 5 stars

The light bulb never arrived and the company did not respond to my email. Paypal when contacted immediately issued a refund. I have since read further reviews and find the this company has often not... See more

Rated 1 out of 5 stars

Ordered an £10 replacement kitchen tube light in March from Sparks Warehouse. Estimated delivery has long passed. No response from the company, no delivery, no refund - don't deal with Sparks Warehous... See more

Rated 1 out of 5 stars

I ordered an 8ft bulb. I received a notification that it had shipped, but a week went by and nothing arrived. I wrote and had a response that were having issues getting a courier for it, but it should... See more

Rated 1 out of 5 stars

You didnt fulfil the order and when I queried where the missing goods were, you were unable to explain because an employee was absent on leave. I still do not have an explanation of why the order was... See more

Rated 1 out of 5 stars

SCAM! It’s been a month and my order still hasn’t been dispatched. I have contacted their customer service team a few times to no response. I believe this website is a scam and I will be reporting the... See more

Company replied

Rated 1 out of 5 stars

First delivery of tube light arrived in smithereens due to minimum packaging. Replacement agreed but took ages to arrive. Never should have been so difficult.

Rated 2 out of 5 stars

Totally let down on delivery. Chased order 3 times this promised for Thursday not delivered finally managed to get a email response as phone was never answered. Will not use again

Rated 5 out of 5 stars

Thank you for the rapid secure delivery to NI of a scarce item at a very reasonable price. Your site is easy to navigate and the information is concise. Your chat admin was also helpful and to the poi... See more

Rated 5 out of 5 stars

Had exactly what i needed at very good prices, delivery was a bit slow but I wasn't in a rush. Used the chat function with customer service and always received a reply.

Rated 1 out of 5 stars

Sparks Warehouse is falsifying stock levels on items in order to encourage purchases that they can't fulfil. I ordered an extension lead from Sparks Warehouse on July 26th. When placing the order,... See more


Company details

  1. Electronics Store

Written by the company

At Sparks Warehouse you can order online or speak to one of our highly experienced wholesale buying team to find any product you need and at the best price possible. We are here to help you track down all those hard to find products that slow up your jobs. Our website is growing every day with new products, tools for mechanics, and a massive range of spare parts that are often hard to find combined with all the usual best sellers from all the trusted main manufacturers. We work with all the main manufacturers so we can compare prices and use our buying power to get you a better price to either help you to save money or make more money on a job. Sparks Warehouse currently lists over 250,000 products and is the ultimate online tool for anyone looking for these hard to find products.


Contact info

3.0

Average

TrustScore 3 out of 5

8K reviews

5-star
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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Steer Well Clear!

Would Not Recommend! I Ordered on the 19th December, Still to this day, No Communication from a person despite numerous attempts. No Product, No Refund (Except the next delivery cost on its own), Apparently the items were dispatched 20th January, Nothing received and again, No Answers at all.

20 January 2026
Rated 5 out of 5 stars

Excellent service

Good service, quick delivery, all good. Will go back again if I need another light, especially as my local supplier insisted they couldn't get that particular type of light anymore which I now know is incorrect

20 January 2026
Rated 5 out of 5 stars

Best UK electrical warehouse

One of the only companies that stock almost every electrical item and ship nationwide. Ive always found my wierd oven hob lights hard to get, but Sparks always find them and help me stop burning the kids dinners!
Dont look anywhere else, if Sparks havent got it, it probably doesn't exist!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality twisted cord extension lead

Really happy with my purchase, a twisted corded extension lead, great colour that blends nicely across an area of carpet to a lamp, which doesn't have a nearby socket.
Nice quality reasonably priced. Slight delay on delivery due to it being made to order. Customer service very good, kept updated regarding a shipment date. Could recommend

19 December 2025
Rated 1 out of 5 stars

Very very slow delivery time

Very very slow delivery time! After ordering a product for a next day delivery which was paid for and didnt arrive, it took a week of constant chasing to see what was happening with the product and finally after nearly two weeks received my item and managed to get a refund for the next day delivery.
Needless to say I strongly suggest people look elsewhere for the item they are looking for.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Purchased tube light

Purchased tube light. After 2 weeks it was only then that item was supposed to have been despatched but it never arrived. Company contacted, did apologise & have since given refund but I won’t be using again.

18 November 2025
Rated 1 out of 5 stars

Ridiculous waits for refund

Really poor still awaiting refund after items were received by tracked delivery on 17th November. Emails unanswered. Phone calls no better. Disappointing and infuriating. Poor.

17 November 2025
Unprompted review
Rated 4 out of 5 stars

Mixed review

The extension cable itself is great but communication and delivery time was not.
Only order from here if you are not in a hurry!

19 November 2025

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