Banner for Vantrue

Vantrue Reviews 179

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the quality of the product and the clear video, especially at night. The dash cam is easy to install, with a simple interface. People report that the loop recording and motion detection perform flawlessly. The device feels solid and high-quality. Some consumers highlight that the app is easy to understand and use. However, others had some issues. Some consumers find the product quality and user experience to be inconsistent. Some people report that the product is very sensitive to taking photos when going over the smallest of bumps. Others mention issues with the charging port and the SD card. Some consumers have also reported problems with the delivery service.

Based on these reviews

Rated 4 out of 5 stars

The purchase process was easy. The installation was simple (I am a professional low voltage installer). Setup was easy and having the 1tb Vantrue media card was a reasonable upgrade. The app is easy... See more

Company replied

Rated 4 out of 5 stars

Sleek looking device, well built and has fantastic graphics. Easy to install. Set up is proving to be a challenge. Unit turn off and on when driving. I'm sure it's a set up thing but can't find a way... See more

Company replied

Rated 3 out of 5 stars

The camera app is very poor and frustrating to use. Even though my car is only about 100 meters away and clearly visible from my 5th-floor apartment, I cannot access live recording on my phone.... See more

Company replied

Rated 3 out of 5 stars

Bought this dash camera because I bought the same make and model 3.5 years ago. Original camera worked fine for 3 years. Original camera began to constantly restart about 3 years in so its no longer f... See more

Company replied

Rated 5 out of 5 stars

This dash cam performs really well. The front camera records sharp 4k video, and the rear and interior cameras provide extra coverage. With Wi-fi, I can easily view the footage on my phone. Parking mo... See more

Company replied

Rated 5 out of 5 stars

Not the cheapest dashcam on the market, but honestly, you get what you pay for. Quality is top-notch, setup was straightforward, and the app connection was smooth. Works perfectly and would recommend... See more

Company replied

Rated 5 out of 5 stars

Outstanding dash cam overall. The loop recording and motion detection perform flawlessly, and the device feels solid and high-quality rather than flimsy plastic. After using it for a few weeks, I can... See more

Company replied

Rated 5 out of 5 stars

The Vantrue N5 is easy to install and use; performance are in line with expectations. Vibrations and movements of the car do not affect the video quality. In video recordings, the plates of nearby car... See more

Company replied

Rated 5 out of 5 stars

I've tried a few dash cams, but this one shines with its clear video and simple interface. Night vision is excellent, and the dual cameras capture everything I want. Support was very responsive when I... See more

Company replied

Rated 5 out of 5 stars

I have the N5S. I'm specifically happy with the LTE module. I love being able to remotely connect to my dash cam when I'm away from my car, like at home or in the office. And being able to view fro... See more

Company replied

Rated 5 out of 5 stars

I bought the VanTrue N2 dash cam and found the camera to be decent. I decided to return the camera (for reasons other than the quality or product). The VanTrue’s customer service team was helpful... See more

Company replied

Rated 5 out of 5 stars

The ordering process was easy, but choosing the right option could have been easier with a side by side comparison chart. I bought an F1 for my Harley Tri-Glide and an N5S for use in my car and truck... See more

Company replied

Rated 5 out of 5 stars

I purchased this dashcam for my sister as Xmas gift, so it is not mounted yet. Delivery was fast, packing was good and the camera box is solid and beautiful. Per the customers reviews and item descr... See more

Company replied

Rated 1 out of 5 stars

Buyer Beware!!! Vantrue is a Marketing company. Their customer service people will say anything just to get a sale. Frankly, they do not tell the truth! They routinely provide false and misleading... See more

Company replied

Rated 1 out of 5 stars

I bought the VANTRUE N4 Pro last year, and the image recording quality is excellent. However, it falls short on a very basic feature: the charging port does not fit securely into the car’s cigarette... See more

Company replied

Rated 3 out of 5 stars

I've ordered 3 items on two different orders and they're taking forever to arrive, the tracking seems to suggest they been on two different cargo planes to date and there's still no sign of t... See more

Company replied

Rated 3 out of 5 stars

Several Issues. I have tried multiple high speed SD cards and always get the “slow card” error. The unit is hardwired into my car and does not stay on to record motion. The interface on the app is a b... See more

Company replied

Rated 5 out of 5 stars

I reached out to Vantrue with a number of questions (which were responded to promptly) about shipping and potential tariffs. The response helped me overcome any reservations about ordering the... See more

Company replied

Rated 1 out of 5 stars

They keep sending me spam promotional emails. They send me anywhere from 5 to 8 emails every month because there's always some "sale" going on. I've unsubscribed about 20 times now, but that has acc... See more

Company replied

Rated 2 out of 5 stars

I just recently purchased the Vantrue 4 pro S and I’m having a little difficulty with it. It seems like the screen for the inside cabin is glitching and the cabin camera feels warm to the touch. The m... See more

Company replied

Rated 1 out of 5 stars

I absolutely don't appreciate not having the ability to buy a simple suction cup! It appears to don't make it 100% easy to order the right one either. Lastly, $15 shipping from Hong Kong? I will not b... See more

Company replied

Rated 2 out of 5 stars

Well I was in a car accident on 10/19. So I decided to check my files. OK-I got a message to upgrade the firmware well ok. I did so and it FORMATTED my card after the upgrade and wiped my files. Now I... See more

Company replied

Rated 3 out of 5 stars

This is the third camera system that I've installed on my motorcycles. It is by far the largest one which makes it much harder to tuck away on a motorcycle as there is not much room. The front camera... See more

Company replied

Rated 1 out of 5 stars

Every self-respecting company tries to maintain the prestige of its brand, but in this case Vantrue is not meeting the needs of their customers. Do not buy anything from them cause you don't get an a... See more

Company replied

Rated 1 out of 5 stars

Zero from 10 I won't recommend vantrue to anyone I have issue with camera just bought it brand new I emailed them a two days ago still waiting for answer I won't recommend support to anyone... See more

Company replied

Rated 5 out of 5 stars

This is my second dash camera that for another car we use for fun and running around. My first camera was purchased in 2021 and is still working great with no problems, so when it was time to add ano... See more

Company replied

Rated 4 out of 5 stars

The camera is what was advertised. Works well so far. Very sensitive to taking photos when going over smallest of bumps. Had to set it to 1 or 2. Also user manual for connecting to PC is missing a few... See more

Company replied

Rated 5 out of 5 stars

I love my upgrade for a single dashcam to a 4 channel so I can keep eye on my daughter who have behavior disorder. But only request or what I would really love is a little bigger screen but not by muc... See more

Company replied

Rated 5 out of 5 stars

I've been very happy with this camera overall. Installation and setup were straight forward. I did have an SD card issue after a few months, but Vantrue resolved it quickly and without any hassle. The... See more

Company replied

Rated 5 out of 5 stars

Great camera, especially with LTE. Being able to view your car from anywhere is a big advantage. A rear camera option would make it even better, but it’s still well worth it.

Company replied

Rated 5 out of 5 stars

I have 3 of them. I really can recommend Vantrue! Service is excellent, cams are easy to install and easy to use! Reliable und good looking! Thumbs up!

Company replied

Rated 2 out of 5 stars

I own two Vantrue dashcams. The quality of the video is GREAT! There is an issue with connecting my cell phone to the LTE1 device I purchased and registered to work with my Nexus 2X. Ive paid for th... See more

Company replied

Rated 5 out of 5 stars

The n5 dashcam is so amazing.the quality of material fantastic.the camera very clear.for me this is the best dashcam.venture.com really great.very quick response to my order.dealivered earlier that m... See more

Company replied

Rated 5 out of 5 stars

The N4 Pro S handles weird lighting really well. Was surprised how clear the night footage inside the car is... usually that's a weak point. Been running it 6 months with zero hiccups.

Company replied

Rated 5 out of 5 stars

I bought the extra suction mount for my dash cam, and it's been great so far. It holds firmly even in hot weather and doesn't fall off like cheaper ones I've tried. The angle adjustment is smooth and... See more

Company replied

Rated 4 out of 5 stars

Great experience and fast delivery. First order got sipped pretty quickly but the delivery guy delivered to a complete random address. Thankfully I bought Seel cover with shipping and they refu... See more

Company replied

Rated 1 out of 5 stars

This camera is not the best !!! Poor quality and software. I’ll continue to see if it will work as expected or simply take the loss and get another product. I saw the ad for n Instagram and decided t... See more

Company replied


Company details

  1. Car Accessories Store
  2. Auto Electrical Service
  3. Car Equipment Accessories Store
  4. Electronic Parts Supplier
  5. Electronics Company

About Vantrue

Written by the company

Truly Driven.

Since 2015, Vantrue has been driven by a passion for road safety, consistently delivering reliable solutions for drivers worldwide. Focused on advancing dashcam technology and quality, Vantrue has earned recognition as a top-tier brand by CNET, Wirecutter, and others, becoming one of the world’s leading dashcam manufacturers

Visit Our Website Check Out Deals Join Our Community

Vantrue

Written by the company

Our Advantages
Backed by a decade of hardware and software development, Vantrue upholds strict production and quality standards. We continuously refine the user experience and proactively integrate customer feedback to build better, smarter dashcams.

🛡️18-Month Warranty

Understand what’s covered and how to claim.

Understand what’s covered and how to claim.
Vantrue offers more than just high-quality dashcams — we deliver long-term peace of mind. Our commitment to customer satisfaction includes an 18-Month Extended Warranty on all official purchases, ensuring your dashcam is protected well beyond the standard coverage. https://www.vantrue.com/pages/warranty

Contact info

Promotion box for Vantrue

💰 Check Out the Latest Deals

Don't miss exclusive discounts and limited-time offers.

3.7

Average

TrustScore 3.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just great!

I have 3 of them. I really can recommend Vantrue! Service is excellent, cams are easy to install and easy to use! Reliable und good looking!
Thumbs up!

9 February 2026
Unprompted review
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

The N4 Pro S handles weird lighting…

The N4 Pro S handles weird lighting really well. Was surprised how clear the night footage inside the car is... usually that's a weak point. Been running it 6 months with zero hiccups.

12 January 2026
Unprompted review
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

Not the cheapest dashcam on the market

Not the cheapest dashcam on the market, but honestly, you get what you pay for. Quality is top-notch, setup was straightforward, and the app connection was smooth. Works perfectly and would recommend for Uber or Lyft drivers.

7 February 2026
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

I love Vantrue 360 dashcam

I love Vantrue. I've been looking for the best dashcam and i finally got it. Clear and flawless video recording and sound.

2 February 2026
Vantrue logo

Reply from Vantrue

Thank you so much for your support!

Rated 5 out of 5 stars

Perfect dashcams

Perfect dashcams. Not even noticable when installed. Even the quality for this camera size is incredible

24 January 2026
Unprompted review
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

This dash cam performs really well

This dash cam performs really well. The front camera records sharp 4k video, and the rear and interior cameras provide extra coverage. With Wi-fi, I can easily view the footage on my phone. Parking mode gives me peace of mind when the car is unattended. setting up the rear camera cable can be a bit tricky, but it's worth it for the added security. Overall, it's a great all-in-one dash cam for front, inside, and rear coverage.

6 November 2025
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

I had an issue with a missing accessory…

I had an issue with a missing accessory in my order, but customer service resolved it immediately and sent me the part via express shipping. Communication was smooth and polite throughout.

4 November 2025
Vantrue logo

Reply from Vantrue

Thank you!

Rated 5 out of 5 stars

I love my upgrade for a single dashcam…

I love my upgrade for a single dashcam to a 4 channel so I can keep eye on my daughter who have behavior disorder. But only request or what I would really love is a little bigger screen but not by much. But it worth the $300+ vs my $50.00 cheap dashcam with crystal clean video.

13 January 2026
Vantrue logo

Reply from Vantrue

Thank you!

Rated 2 out of 5 stars

Ratings..... 2

1. No customer SERVICE.
2. Phone and dash cam doesn't connect at times.
3. Website SLOW!
I will give you good ratings on clear screen at night. Very good.

15 January 2026
Vantrue logo

Reply from Vantrue

We’re sorry to hear about your experience and apologize for the inconvenience. If you’re experiencing connection issues or need assistance, our support team is here to help. You can reach us at [email protected] or 510-666-4086.

Rated 5 out of 5 stars

I've been very happy with this camera…

I've been very happy with this camera overall. Installation and setup were straight forward. I did have an SD card issue after a few months, but Vantrue resolved it quickly and without any hassle. The picture quality is very good.

31 October 2025
Unprompted review
Vantrue logo

Reply from Vantrue

Thank you

Rated 1 out of 5 stars

Zero from 10

Zero from 10
I won't recommend vantrue to anyone I have issue with camera just bought it brand new I emailed them a two days ago still waiting for answer

I won't recommend support to anyone

Poor service

14 January 2026
Unprompted review
Vantrue logo

Reply from Vantrue

We’re very sorry for the frustration this has caused. Unfortunately, we’re unable to contact you directly because we don’t have your contact details from this review.
We’d really like to help resolve the issue with your new camera. Please reach out to us at [email protected] and include your order information so we can assist you as quickly as possible.
We appreciate your feedback and hope to have the opportunity to make this right.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look