Volet.com: Digital wallet and more Reviews 829

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been using Volet for about two years and I know many other people using them as well. I have had minor issues in the past especially withdrawing from my account, but Volet always have add... See more

Rated 5 out of 5 stars

Excellent service. In my complex situation Volet agents went out of their way to assist me and at the same time comply with strict KYC requirements and verification process. Most grateful!

Rated 3 out of 5 stars

So far I have received my money but it causes difficulties to transfer to Visa/Master cards especially in USD. Always not working making me to exchange usd to eur and then can receive. Volet makes me... See more

Company replied

Rated 4 out of 5 stars

Absolutely top-notch support. Responsive, fast, transparent. Card management has been a bit shady though. Cards have been removed "for maintenance" then retired. It's unclear why that seems to still b... See more

Company replied

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  1. Payment Service

Written by the company

Payment platform loaded with features. Send, receive, exchange, spend, manage your digital money effortlessly.


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4.3

Excellent

TrustScore 4.5 out of 5

829 reviews

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Rated 1 out of 5 stars

I requested a withdrawal from my volet…

I requested a withdrawal from my volet account to my bank account. The money never paid out. I contacted customer support. Their excuse is that the issue is with their technical partner. 10 days, and still no money and no answers. This has been the worst experience with a wallet.

Volet, you respond here indicating you will investigate ASAP, but the exact support is everyday replying with "we are sorry this is taking so long the issue is with our technical partner". So, what will now suddenly be different? We are on day 13, no money and no solution.

2 December 2025
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

We are sorry you came into these issues.

We will be happy to investigate this ASAP and see what can be done.

Please respond to our request for details, and our support team will be on it.

Thanks!

Rated 4 out of 5 stars

To update the documents they ask…

To update the documents they ask sometimes 100% valid paperwork. Not everybody have a normal situation. Ok but on the end I was able to give the correct document apparently. Support help was good .

24 November 2025
Unprompted review
Rated 5 out of 5 stars

good

good . Customer support deserves a special mention. Every time I’ve contacted them, they’ve replied within minutes, no matter the time of day. It’s not often you get proper 24/7 support...

15 November 2025
Unprompted review
Rated 5 out of 5 stars

ll-in-One Wallet That Actually Works

I’ve been using Volet.com for a while now and it’s genuinely been a great experience. The platform is clean, quick and surprisingly easy to use, whether you’re dealing with crypto, fiat or just moving money around. Swapping crypto works smoothly, and the instant transfers between wallets are a huge time-saver.

One thing I appreciate a lot is that Volet.com is still fully working for us users from Russia. Many services have pulled out or restricted access, but Volet has continued to operate without issues for me. Registration, verification and everyday transfers have all gone through normally.

The digital and plastic card options are a real bonus. Being able to spend crypto anywhere without messing around with extra apps or delays is incredibly convenient. Deposits and withdrawals have been fast too, including from Russia, which is rare these days.

Customer support deserves a special mention. Every time I’ve contacted them, they’ve replied within minutes, no matter the time of day. It’s not often you get proper 24/7 support that’s actually helpful, especially as a Russian user.

Overall, Volet.com feels reliable, secure and very user-friendly. For me, it’s become an essential tool for managing both crypto and fiat, and I’m glad they continue working with users from Russia when so many others don’t. I’m genuinely happy with the service and fully recommend giving it a try.

14 November 2025
Rated 5 out of 5 stars

Great Customer Support

I have had a great experience with Volet.com platform and their customer service team is exceptional. I’m in the Caribbean which doesn’t offer much crypto wallet options but Volet made it possible 100%

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Volet is AMAZING! Best money transfer service ever!

I can’t say enough good things about Volet! It’s hands down the BEST money transfer service I’ve ever used. It’s super fast, reliable, and the process is so easy to navigate. Sending money abroad is a breeze, and I’ve never had any issues with my transfers. The exchange rates are great too!

What’s even better is that many people in Serbia love it! It’s super popular here and for good reason. Whether you’re sending money to friends or family, or even for business, Volet is the way to go! Totally recommend!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Best Support Team Around!

I've used a few similar systems, and like any, there are pros and cons. Volet's customer support really stands out - they respond instantly, which is awesome. The only downside is that their website isn't fully optimized for mobile, which can make things a bit tricky. Still, I highly recommend them!

29 October 2025
Rated 1 out of 5 stars

I think THIS IS FRAUD

I think, this is fraud. First of all, they asked photo of my ID from both sides. After, they asked: 1) photos showing both sides of the payment card (I was allowed only to hide card numbers in the middle, but had to show the first six and the last four numbers. On the back, I was allowed to conceal the three-digit security code (CVC/CVV); 2) A selfie with me holding the card; 3)
An official bank statement for the card, if there was not my name on it. After providing this info, they disappeared and did not provide any answers. While when asking for this data they worked very fast. SO, THESE AR SCAMMERS WHO COLLECT PERSONAL INFO.

29 October 2025
Unprompted review
Volet.com: Digital wallet and more logo

Reply from Volet.com: Digital wallet and more

We are sorry if your experience has not been to your satisfaction so far, and hopefully we can fix that.

Our platform has been in operation since 2014 and we processed many millions in all kinds of payments since. The KYC check we run on some credit card payments is a security measure to prevent fraud that unfortunately happens in the crypto space. Hundreds of such payments are verified and processed every day without any issues.

We also take data security extremely seriously; there have been no user privacy issues or complaints for all the years of our operation whatsoever.

Normally you do not need to get any answers or do anything at all as your verification is approved and the payment is completed automatically.

Please respond to our request for details, and our operators will be happy to check that happened and finalize the process for you ASAP.

Thanks!

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