VonHaus Reviews 21,485

As a company can't fail there customer services. Ordered a item which was duly shipped only for evri to lose it. Got in touch with supplier who sorted problem right away and gave me a full refund. Br... See more

Lovely oil filled radiator bought via Anazon. I noted quality paint job. Timer very useful and comes with a clear reminder on the outside of the packing that these units are for occasional/well insula... See more

Ordered herringbone chest of drawers with gold accents. I would have given 5 stars but Evri were the courier and only delivered 1 box of 2. The second box arrived a week later as it had gone to a di... See more

Some of the best customer service I have ever experienced. The VonHaus multi tool I bought was great. I loved it, but it stopped working when it was just over a year old. New tool dispatched immedi... See more

Prompt delivery of the cordless pole saw. The product appears robust and it feels well balanced especially when using the harness. Currently it has only been used once up to now but it made short work... See more

Rockstars! Everything I have EVER bought from VonHaus is absolutely perfect and for an extraordinary price. Some years ago I had bought a little heater which was surprisingly good for its size, still... See more

Waited over a week for delivery, and still waiting. Yodel gave me the option to deliver to a collection point, even though it now appears the item was too big/heavy. Yodel are now completing... See more

had a artificial electric lawn rake. great piece of kit but after 2 years it decided to not work. contacted vonhaus via amazon. recieved an e-mail from them the following day . they dispached... See more

EVRI kept saying they would deliver , then didnt, then said between 5pm & 7 pm but shipping was to a high st business address which closes at 5pm. They did eventually deliver. Vonhaus did not do anyth... See more

I have recently purchased seven or eight items, having previously not been even aware of the Von Haus brand. The first purchase was prompted by the product (Lawn Aerator 1800W) coming out top of ten... See more

I ordered an extendable hedge trimmer from VonHaus, there was a mix up and the wrong item was received. On contacting their Customer Support Team the problem was resolved very quickly and efficientl... See more

Excellent quality. Very pleased with our Vonhaus dehumidifier. Is cost effective. We run it on timer for about 2hours a day in winter. Just after the family have had their evening showers. Has reduc... See more

Love our new bar stools. The pattern and fabric far exceeded my expectations. Reasonably easy to assemble, needed to sand a couple of bits of lacquer that were preventing the legs fitting in, but only... See more

Purchased the Electric Sit Stand Rising Workstation. Great product, delivered next day even though I ordered on a Friday. Customer service responded quickly to respond to my email. Thanks vonhaus grea... See more

Corner Unit and work bench ordered and arrived well ahead of schedule. Corner Unit fantastic, assembled perfectly. Workbench had a couple of faults with the MDF which on contacting customer services w... See more

I was looking for a new desk and came across Vonhaus through an Internet search because I was curious about the cost of rising desks. It was a no brainer when I saw the price, but kind of accepted t... See more

Excellent service and fast well packaged delivery. Purchased in sale which was excellent value been supplied with 2 batteries. However,not used the item as yet ( long reach hedge trimmer) as it... See more

Bought this mannequin for my daughter to display clothing on when selling items via facebook and vinted. Arrived promptly. However we were disappointed with the overall quality, the base had a split i... See more

Recently complained regarding a "high quality stainless steel butter dish" which has gone rusty. I sent photographs as proof. Vonhaus refused to replace the item as I didn't have proof of purchase.... See more

I purchased a Kettle & toaster set along with the matching Airfryer in November 2025. They were delivered by Evri albeit, the day after the stated deliver of 7pm. Long story short, I had to return t... See more

I’ve ordered a kettle toaster combo on Black Friday morning,items scheduled for delivery on following monday. Fast forward 2 weeks, Evri canceled the delivery last minute twice. Still haven’t receiv... See more

I bought 2 electric radiators prior to Christmas. Both arrived quickly. One has missing parts . Contacted help desk and was asked to return and they would send a replacement. Collected late on 30th... See more

I haven't yet tried the product, but felt the delivery company could have been more careful with it. The parcel was delivered upside down which is careless since the contents are an expensive dehumidi... See more

Ordered a 6 seat patio set on 4th May, it has still not arrived. Been contacted by Evri on 3 occasions to say it is on the way then a message later to say its been delayed. Contacted Vonhaus who say t... See more

Great unit, easy to put together. Have deducted stars as there was no warning that the unit has changed size! I already had one of these units so didn't think to check the size when ordering another... See more

Purchased cordless grass strimmer , quite hard to keep motor going as the top button that works in conjunction with trigger is quite difficult to keep pressed. Plastic single blade lasts about 30 s... See more

I bought the 2000W VonHaus Smart Panel Heater and during normal use the plug overheated, melted and caught fire at the socket. This was not misuse, it was plugged directly into the wall and... See more

Item was delivered really quickly. I was updated all the time as to delivery and timescale. It was carefully packaged and delivered. I unfortunately had to return it through no fault of supplier an... See more

Very good at scarifying but the collection box, whilst a decent size, has a very poor design fault. Where the debris is blown in, the box is angled downwards resulting in much of the debris falling ou... See more

Poor and laid back customer service. Bought a wall mount which hasn't arrived after two weeks. I had to chase the company still there's no sense of responsibility /regret and they are taking their t... See more

This company seems to delight in using the most useless courier company in the UK, Evri. Items ordered and an 'attempt to be delivered' failed. No, no delivery was attempted Evri are lying. Amazon rev... See more

1. I am seeing spark everytime when I operate the thermostat. This must be actioned asap. 2. Heater fins are little bit bend. Packaging and hanling was not done properly. Expecting replacement

Pathetic, waited whole week yet no delivery of my wall mounting frame. I had booked my tv installation based on this frame delivery however that also went down the drain. @Evri never fails to disapp... See more

Ordering on line no problem, all down hill from there. Carrier sent info saying waiting for item and tracking info, last contact with carrier no updates. Contacted VonHaus they to check on item, days... See more

Ordering was easy, fast efficient service and the dehumidifier is a great product. Really does do what it says ,easy to set up (although had to wait to use it for 24hrs as evri delivered it upside dow... See more

ELECTRIC GARDEN PRUNERS SKU3500307 Delivery was quick. Packaging inadequate. Where was the original product packaging. The electric secateurs just rattling about inside. Never seen an electric... See more

the first food Heater we received had slight damage we informed support at domu.co.uk along with picture of damage, 24 hours had an email saying they were sending a replacement, £6 hours later and rep... See more

I spent a lot of time looking at various dehumidifiers to aid laundry. I sent an email query to VonHaus which was answered very quickly. Item arrived well packaged and within a few days. Despite l... See more

We purchased this unit to fit into a decommissioned fireplace. It fits perfectly and warms up nicely our living room. Not noisy, minimum expected bearing in mind it is a fan heater. We particularl... See more

Great Quality Products***** Wanted an oil radiator for my son at uni. Having bought several other excellent products from Von Haus I went straight to them & there it was. My son is delighted, warm &... See more

Just got a vonhaus extendable hedge trimmer haven't used it yet but I bought it because I thought it would be lighter than a mains one no cable. Big mistake it weights heavier than a petrol one i use... See more

Useless customer support. Delay in delivery blamed on their courier followed by irrelevant questions on where to send a replacement when they have all the info on the original order. It is either pro... See more

As you declined to send our item, we were very disappointed. It is difficult for us to sorce things where we live, and your company is most unhelpful. We were willing to pay postage, but were not eve... See more